Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK > Wales
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 77 77 64
Rank change year-on-year 0 -13 +8
Contract jobs citing CRM 16 27 47
As % of all contract IT jobs advertised in Wales 1.34% 1.91% 2.83%
As % of the Processes & Methodologies category 1.61% 2.28% 3.54%
Number of daily rates quoted 11 22 30
Wales median daily rate £400 £360 £358
Median daily rate % change year-on-year +11.11% +0.70% -4.67%
10th Percentile £358 £264 £224
90th Percentile £463 £506 £475
UK median daily rate £425 £425 £413
% change year-on-year - +3.03% -2.94%
Number of hourly rates quoted 2 0 0
Wales median hourly rate £11.75 - -
UK median hourly rate £22.00 £23.50 £23.00
% change year-on-year -6.38% +2.17% +15.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 995 1184 1328
As % of all contract IT jobs advertised in Wales 83.33% 83.73% 80.05%
Number of daily rates quoted 663 835 963
Wales median daily rate £388 £400 £360
Median daily rate % change year-on-year -3.13% +11.27% -1.51%
10th Percentile £176 £213 £235
90th Percentile £555 £575 £488
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 40 52 52
Wales median hourly rate £20.69 £18.00 £15.75
Median hourly rate % change year-on-year +14.94% +14.29% -1.56%
10th Percentile £13.00 £10.53 £10.28
90th Percentile £50.79 £61.25 £41.13
UK median hourly rate £23.63 £24.00 £22.50
% change year-on-year -1.56% +6.67% +18.42%

CRM
Job Vacancy Trend in Wales

Job postings citing CRM as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for CRM in Wales

CRM
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Wales.

Contractor daily rate trend for CRM in Wales

CRM
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing CRM in Wales over the 6 months to 18 November 2017.

Contractor daily rate histogram for CRM in Wales

CRM
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Wales.

Contractor hourly rate trend for CRM in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Wales region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -3 13 £400 +11.11% 2
North Wales - 2 £343 -
CRM
UK

For the 6 months to 18 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for CRM.

1 10 (62.50%) Dynamics CRM
2 8 (50.00%) Microsoft
3 5 (31.25%) Stakeholder Management
3 5 (31.25%) Agile Software Development
4 4 (25.00%) Finance
4 4 (25.00%) C#
4 4 (25.00%) .NET
5 3 (18.75%) Web Services
5 3 (18.75%) PRINCE2
5 3 (18.75%) Project Management
5 3 (18.75%) SQL Server Reporting Services
5 3 (18.75%) Business Analysis
6 2 (12.50%) Information Management
6 2 (12.50%) Supplier Management
6 2 (12.50%) Project Planning
6 2 (12.50%) SC Cleared
6 2 (12.50%) CTC Cleared
6 2 (12.50%) DV Cleared
6 2 (12.50%) Security Cleared
6 2 (12.50%) SQL
6 2 (12.50%) SQL Server
6 2 (12.50%) Scrum
6 2 (12.50%) Financial Institution
6 2 (12.50%) Management Information System
6 2 (12.50%) MVC
6 2 (12.50%) Case Management
6 2 (12.50%) Microsoft Azure
7 1 (6.25%) SaaS
7 1 (6.25%) Business Process Analysis
7 1 (6.25%) Business Process Modelling

CRM
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) MS Exchange
Applications
1 1 (6.25%) Microsoft Office
1 1 (6.25%) Microsoft Project
Business Applications
1 10 (62.50%) Dynamics CRM
2 1 (6.25%) Dynamics AX
Cloud Services
1 2 (12.50%) Microsoft Azure
2 1 (6.25%) Dynamics 365
2 1 (6.25%) SaaS
Database & Business Intelligence
1 3 (18.75%) SQL Server Reporting Services
2 2 (12.50%) SQL Server
3 1 (6.25%) SQL Server Integration Services
Development Applications
1 1 (6.25%) JIRA
General
1 4 (25.00%) Finance
2 2 (12.50%) Financial Institution
3 1 (6.25%) Banking
Job Titles
1 5 (31.25%) Analyst
2 4 (25.00%) Business Analyst
2 4 (25.00%) Project Manager
3 3 (18.75%) Developer
4 2 (12.50%) CRM Developer
5 1 (6.25%) .NET Developer
5 1 (6.25%) 1st Line Engineer
5 1 (6.25%) 1st Line Support
5 1 (6.25%) Consultant
5 1 (6.25%) Financial Services Project Manager
5 1 (6.25%) First Line Help Desk Support
5 1 (6.25%) Help Desk Engineer
5 1 (6.25%) Help Desk Support
5 1 (6.25%) Help Desk Support Engineer
5 1 (6.25%) IT Manager
5 1 (6.25%) Microsoft Developer
5 1 (6.25%) PRINCE2 Project Manager
5 1 (6.25%) Report Analyst
5 1 (6.25%) SQL Analyst
5 1 (6.25%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (25.00%) .NET
2 3 (18.75%) Web Services
3 1 (6.25%) AngularJS
3 1 (6.25%) ASP.NET
3 1 (6.25%) HTML
3 1 (6.25%) HTML5
3 1 (6.25%) WCF
Miscellaneous
1 2 (12.50%) Management Information System
Operating Systems
1 1 (6.25%) Windows
1 1 (6.25%) Windows 10
1 1 (6.25%) Windows 7
1 1 (6.25%) Windows Server
1 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 5 (31.25%) Agile Software Development
1 5 (31.25%) Stakeholder Management
2 3 (18.75%) Business Analysis
2 3 (18.75%) PRINCE2
2 3 (18.75%) Project Management
3 2 (12.50%) Case Management
3 2 (12.50%) Information Management
3 2 (12.50%) MVC
3 2 (12.50%) Project Planning
3 2 (12.50%) Scrum
3 2 (12.50%) Supplier Management
4 1 (6.25%) Business Process Analysis
4 1 (6.25%) Business Process Modelling
4 1 (6.25%) Continuous Improvement
4 1 (6.25%) ERP
4 1 (6.25%) Fit Analysis
4 1 (6.25%) Resource Management
4 1 (6.25%) Time Management
4 1 (6.25%) Unit Testing
4 1 (6.25%) Use Case
Programming Languages
1 4 (25.00%) C#
2 2 (12.50%) SQL
Qualifications
1 2 (12.50%) CTC Cleared
1 2 (12.50%) DV Cleared
1 2 (12.50%) SC Cleared
1 2 (12.50%) Security Cleared
2 1 (6.25%) PRINCE2 Certification
2 1 (6.25%) PRINCE2 Practitioner
Vendors
1 8 (50.00%) Microsoft