The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
UK / Wales
Rank 60 62 16
Rank change year-on-year +2 -46  
Contract jobs citing CRM 8 15 62
As % of all contract IT jobs advertised in Wales 1.13% 2.21% 8.56%
As % of the Processes & Methodologies category 1.38% 2.60% 11.33%
Number of daily rates quoted 6 8 30
Median daily rate £469 £325 £411
Median daily rate % change year-on-year +44.23% -20.97%  
90% offered a daily rate of more than £355 £269 £275
10% offered a daily rate of more than £525 £413 £565
UK excluding London median daily rate £400 £400 £400
% change year-on-year +0.06% -  
Number of hourly rates quoted 0 2 0
Median hourly rate - £13.50 -
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Wales
Contract job vacancies with a requirement for process and methodology skills 580 577 547
As % of all contract IT job vacancies advertised in Wales 82.27% 84.98% 75.55%
Number of daily rates quoted 425 394 304
Median daily rate £393 £375 £375
Median daily rate % change year-on-year +4.66% -  
90% offered a daily rate of more than £186 £275 £260
10% offered a daily rate of more than £525 £475 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 39 29 22
Median hourly rate £35.00 £29.00 £18.90
Median hourly rate % change year-on-year +20.68% +53.43%  
90% offered a hourly rate of more than £14.88 £13.00 £11.55
10% offered a hourly rate of more than £55.00 £66.00 £34.50
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

CRM
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Wales

CRM
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Wales.

Contractor daily rate trend for CRM in Wales

CRM
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing CRM in Wales over the 3 months to 25 March 2017.

Contractor daily rate histogram for CRM in Wales

CRM
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in Wales.

Contractor hourly rate trend for CRM in Wales

CRM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Wales region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +8 6 £469 +44.23% 4
North Wales - 1 - -
West Wales - 1 - - 1
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 25 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for CRM.

1 4 (30.77%) Dynamics CRM
2 3 (23.08%) JavaScript
2 3 (23.08%) SQL
2 3 (23.08%) .NET
2 3 (23.08%) SAP
2 3 (23.08%) ASP.NET
2 3 (23.08%) Microsoft
3 2 (15.38%) ERP
3 2 (15.38%) MS Exchange
3 2 (15.38%) Intranet
3 2 (15.38%) Extranet
3 2 (15.38%) Windows
3 2 (15.38%) MS Excel
3 2 (15.38%) SharePoint
3 2 (15.38%) SQL Server
3 2 (15.38%) VB.NET
3 2 (15.38%) Incident Management
3 2 (15.38%) SharePoint Server
3 2 (15.38%) Web Development
3 2 (15.38%) Degree
3 2 (15.38%) Agile Software Development
3 2 (15.38%) Active Directory
3 2 (15.38%) SAP Certification
3 2 (15.38%) Finance
3 2 (15.38%) Stakeholder Management
3 2 (15.38%) SAP CRM
3 2 (15.38%) VMware
3 2 (15.38%) Continuous Improvement
4 1 (7.69%) Digital Media
4 1 (7.69%) Adobe Experience Manager

CRM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) MS Exchange
1 2 (15.38%) SharePoint
1 2 (15.38%) SharePoint Server
2 1 (7.69%) Adobe Experience Manager
2 1 (7.69%) CMS
Applications
1 2 (15.38%) MS Excel
2 1 (7.69%) MS Office
Business Applications
1 4 (30.77%) Dynamics CRM
2 2 (15.38%) SAP CRM
Communications & Networking
1 2 (15.38%) Extranet
1 2 (15.38%) Intranet
Database & Business Intelligence
1 2 (15.38%) SQL Server
2 1 (7.69%) Power BI
2 1 (7.69%) SQL Server Reporting Services
General
1 2 (15.38%) Finance
2 1 (7.69%) Advertising
2 1 (7.69%) Telecoms
Job Titles
1 6 (46.15%) Developer
2 2 (15.38%) .NET Developer
2 2 (15.38%) .NET Web Developer
2 2 (15.38%) Architect
2 2 (15.38%) ASP Developer
2 2 (15.38%) Consultant
2 2 (15.38%) CRM Architect
2 2 (15.38%) CRM Developer
2 2 (15.38%) Project Manager
2 2 (15.38%) SAP Architect
2 2 (15.38%) VB.NET Developer
2 2 (15.38%) VB.NET Web Developer
2 2 (15.38%) Web Developer
3 1 (7.69%) CRM Analyst
3 1 (7.69%) CRM Consultant
3 1 (7.69%) SAP Developer
3 1 (7.69%) Scrum Master
3 1 (7.69%) Senior .NET Developer
3 1 (7.69%) Software Manager
3 1 (7.69%) Software Project Manager
Libraries, Frameworks & Software Standards
1 3 (23.08%) .NET
1 3 (23.08%) ASP.NET
2 1 (7.69%) BAPI
2 1 (7.69%) SAP ALE
2 1 (7.69%) SAP XI
2 1 (7.69%) Web Dynpro
2 1 (7.69%) Web Services
Miscellaneous
1 1 (7.69%) Digital Media
1 1 (7.69%) Fintech
Operating Systems
1 2 (15.38%) Windows
Processes & Methodologies
1 2 (15.38%) Agile Software Development
1 2 (15.38%) Continuous Improvement
1 2 (15.38%) ERP
1 2 (15.38%) Incident Management
1 2 (15.38%) Stakeholder Management
1 2 (15.38%) Web Development
2 1 (7.69%) Business Intelligence
2 1 (7.69%) Coaching
2 1 (7.69%) Cybersecurity
2 1 (7.69%) Data Integration
2 1 (7.69%) Data Migration
2 1 (7.69%) Document Management
2 1 (7.69%) Migration
2 1 (7.69%) Mobile First
2 1 (7.69%) People Management
2 1 (7.69%) PRINCE2
2 1 (7.69%) Scrum
2 1 (7.69%) SDLC
2 1 (7.69%) Waterfall
2 1 (7.69%) Workflow
Programming Languages
1 3 (23.08%) JavaScript
1 3 (23.08%) SQL
2 2 (15.38%) VB.NET
3 1 (7.69%) ABAP
3 1 (7.69%) C#
3 1 (7.69%) Java
Qualifications
1 2 (15.38%) Degree
1 2 (15.38%) SAP Certification
2 1 (7.69%) PRINCE2 Certification
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
System Software
1 2 (15.38%) Active Directory
Vendors
1 3 (23.08%) Microsoft
1 3 (23.08%) SAP
2 2 (15.38%) VMware
3 1 (7.69%) Adobe