Period
to 20 August 2018

The median contractor rate for a Desktop Support was £250 per day in advertised job vacancies in Wales during the 6 months to 20 August 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK > Wales
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 76 69 65
Rank change year-on-year -7 -4 +20
Contract jobs requiring a Desktop Support 24 19 32
As % of all contract IT jobs advertised in Wales 1.64% 1.59% 2.76%
As % of the Job Titles category 1.69% 1.64% 2.82%
Number of daily rates quoted 13 9 9
Wales median daily rate £250 £175 £135
Median daily rate % change year-on-year +42.86% +29.63% -20.59%
10th Percentile £117 £100 £85
90th Percentile £335 £228 £152
UK median daily rate £176 £175 £175
% change year-on-year +0.29% - -
Number of hourly rates quoted 8 7 12
Wales median hourly rate £12.16 £15.86 £11.06
Median hourly rate % change year-on-year -23.31% +43.37% -13.24%
10th Percentile £11.17 £12.10 £9.90
90th Percentile £13.00 £26.50 £21.13
UK median hourly rate £15.86 £14.50 £15.00
% change year-on-year +9.38% -3.33% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,424 1,156 1,135
% of contract IT jobs with a recognized job title 97.60% 96.57% 97.76%
Number of daily rates quoted 1,010 794 716
Wales median daily rate £405 £375 £375
Median daily rate % change year-on-year +8.00% - +7.14%
10th Percentile £275 £175 £205
90th Percentile £569 £538 £525
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 65 95 88
Wales median hourly rate £12.49 £21.75 £13.75
Median hourly rate % change year-on-year -42.60% +58.18% +0.36%
10th Percentile £10.16 £10.50 £10.09
90th Percentile £30.00 £60.00 £57.25
UK median hourly rate £17.80 £18.70 £19.00
% change year-on-year -4.81% -1.58% +6.35%

Desktop Support
Job Vacancy Trend in Wales

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Desktop Support in Wales

Desktop Support
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Wales.

Contractor daily rate trend for Desktop Support in Wales

Desktop Support
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Desktop Support in Wales over the 6 months to 20 August 2018.

Contractor daily rate histogram for Desktop Support in Wales

Desktop Support
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Wales.

Contractor hourly rate trend for Desktop Support in Wales

Desktop Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Wales region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -12 17 £250 +31.58% 1
North Wales +2 5 - -
West Wales +8 1 £120 -29.41%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 20 August 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Desktop Support in the job title.

1 18 (75.00%) Windows
2 12 (50.00%) Microsoft
3 11 (45.83%) Windows 10
4 9 (37.50%) Active Directory
5 8 (33.33%) SCCM
5 8 (33.33%) Windows 7
6 7 (29.17%) Windows XP
7 6 (25.00%) Migration
7 6 (25.00%) Windows Server
8 5 (20.83%) PowerShell
8 5 (20.83%) Apple
9 4 (16.67%) Windows Server 2003
9 4 (16.67%) Microsoft Office
9 4 (16.67%) ITIL
9 4 (16.67%) Citrix
9 4 (16.67%) Time Management
9 4 (16.67%) SC Cleared
9 4 (16.67%) Security Cleared
9 4 (16.67%) Microsoft App-V
10 3 (12.50%) Incident Management
10 3 (12.50%) Ivanti
10 3 (12.50%) Problem Management
10 3 (12.50%) Windows Server 2008
10 3 (12.50%) MSI
10 3 (12.50%) InstallShield
10 3 (12.50%) Windows Server 2012
11 2 (8.33%) Patch Management
11 2 (8.33%) Application Discovery
11 2 (8.33%) Driving Licence
11 2 (8.33%) Remedy

Desktop Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) Exchange Server 2010
1 1 (4.17%) MS Exchange
1 1 (4.17%) SharePoint
Applications
1 4 (16.67%) Microsoft Office
Cloud Services
1 2 (8.33%) Office 365
Communications & Networking
1 2 (8.33%) DNS
2 1 (4.17%) DHCP
2 1 (4.17%) SAN
2 1 (4.17%) TCP/IP
2 1 (4.17%) VoIP
2 1 (4.17%) VPN
Development Applications
1 3 (12.50%) InstallShield
1 3 (12.50%) MSI
2 1 (4.17%) AdminStudio
General
1 2 (8.33%) Finance
Miscellaneous
1 2 (8.33%) Driving Licence
2 1 (4.17%) Analytical Skills
2 1 (4.17%) AS400
2 1 (4.17%) Management Information System
2 1 (4.17%) Self-Motivation
Operating Systems
1 18 (75.00%) Windows
2 11 (45.83%) Windows 10
3 8 (33.33%) Windows 7
4 7 (29.17%) Windows XP
5 6 (25.00%) Windows Server
6 4 (16.67%) Windows Server 2003
7 3 (12.50%) Windows Server 2008
7 3 (12.50%) Windows Server 2012
8 1 (4.17%) Windows Mobile
Processes & Methodologies
1 6 (25.00%) Migration
2 4 (16.67%) ITIL
2 4 (16.67%) Time Management
3 3 (12.50%) Incident Management
3 3 (12.50%) Problem Management
4 2 (8.33%) Application Discovery
4 2 (8.33%) Change Management
4 2 (8.33%) Disaster Recovery
4 2 (8.33%) IT Governance
4 2 (8.33%) Patch Management
4 2 (8.33%) Software Testing
5 1 (4.17%) Application Packaging
5 1 (4.17%) Asset Management
5 1 (4.17%) Data Migration
5 1 (4.17%) Disk Encryption
5 1 (4.17%) Root Cause Analysis
5 1 (4.17%) Service Management
5 1 (4.17%) Software Deployment
5 1 (4.17%) Workflow
Programming Languages
1 5 (20.83%) PowerShell
Qualifications
1 4 (16.67%) SC Cleared
1 4 (16.67%) Security Cleared
2 1 (4.17%) MCP
2 1 (4.17%) Microsoft Certification
System Software
1 9 (37.50%) Active Directory
2 4 (16.67%) Microsoft App-V
3 2 (8.33%) XenApp
3 2 (8.33%) XenDesktop
4 1 (4.17%) Hyper-V
4 1 (4.17%) Microsoft Virtual Server
4 1 (4.17%) Terminal Services
4 1 (4.17%) Virtual Servers
4 1 (4.17%) VMware ESXi
4 1 (4.17%) VMware Infrastructure
Systems Management
1 8 (33.33%) SCCM
2 1 (4.17%) McAfee ePO
2 1 (4.17%) WSUS
Vendors
1 12 (50.00%) Microsoft
2 5 (20.83%) Apple
3 4 (16.67%) Citrix
4 3 (12.50%) Ivanti
5 2 (8.33%) McAfee
5 2 (8.33%) Remedy
6 1 (4.17%) Aruba
6 1 (4.17%) Becrypt
6 1 (4.17%) Dell
6 1 (4.17%) HP
6 1 (4.17%) IBM
6 1 (4.17%) NETGEAR
6 1 (4.17%) Sophos
6 1 (4.17%) VMware