Period
to 17 December 2018

The median contractor rate for a Desktop Support was £146 per day in advertised job vacancies in Wales during the 6 months to 17 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK > Wales
6 months to
17 Dec 2018
Same period 2017 Same period 2016
Rank 105 62 84
Rank change year-on-year -43 +22 +22
Contract jobs requiring a Desktop Support 12 29 19
As % of all contract IT jobs advertised in Wales 0.69% 2.35% 1.37%
As % of the Job Titles category 0.71% 2.42% 1.40%
Number of daily rates quoted 4 12 7
Wales median daily rate £146 £153 £125
Median daily rate % change year-on-year -4.10% +22.00% +13.64%
10th Percentile £121 £88 £97
90th Percentile £176 £187 £168
UK median daily rate £165 £150 £160
% change year-on-year +10.00% -6.25% -
Number of hourly rates quoted 7 6 7
Wales median hourly rate £13.00 £16.25 £13.00
Median hourly rate % change year-on-year -20.00% +25.00% -8.32%
10th Percentile £10.13 £13.25 £10.36
90th Percentile £16.60 £21.13 £17.76
UK median hourly rate £17.50 £15.50 £15.00
% change year-on-year +12.90% +3.33% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,688 1,198 1,354
% of contract IT jobs with a recognized job title 97.18% 96.93% 97.48%
Number of daily rates quoted 1,148 798 920
Wales median daily rate £420 £375 £400
Median daily rate % change year-on-year +12.00% -6.25% +14.29%
10th Percentile £263 £155 £200
90th Percentile £588 £550 £550
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.91%
Number of hourly rates quoted 82 69 91
Wales median hourly rate £13.00 £15.00 £14.00
Median hourly rate % change year-on-year -13.33% +7.14% -
10th Percentile £10.16 £10.25 £10.50
90th Percentile £41.55 £48.66 £62.50
UK median hourly rate £18.50 £18.70 £18.00
% change year-on-year -1.07% +3.89% -

Desktop Support
Job Vacancy Trend in Wales

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Desktop Support in Wales

Desktop Support
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Wales.

Contractor daily rate trend for Desktop Support in Wales

Desktop Support
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Wales.

Contractor hourly rate trend for Desktop Support in Wales

Desktop Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Wales region over the 6 months to 17 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -41 8 £155 +1.64% 1
North Wales -1 2 - -
West Wales +2 1 £120 -
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 17 December 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Desktop Support in the job title.

1 9 (75.00%) Windows
2 7 (58.33%) Active Directory
3 6 (50.00%) Windows 10
4 4 (33.33%) HP
5 2 (16.67%) Office 365
5 2 (16.67%) SC Cleared
5 2 (16.67%) Security Cleared
5 2 (16.67%) Windows 7
5 2 (16.67%) Break/Fix
5 2 (16.67%) Windows Mobile
5 2 (16.67%) Incident Management
6 1 (8.33%) Migration
6 1 (8.33%) Games
6 1 (8.33%) CMDB
6 1 (8.33%) SCCM
6 1 (8.33%) Time Management
6 1 (8.33%) Dell
6 1 (8.33%) Apple
6 1 (8.33%) NHS
6 1 (8.33%) Remedy
6 1 (8.33%) Windows XP
6 1 (8.33%) C
6 1 (8.33%) ITIL
6 1 (8.33%) Windows Server
6 1 (8.33%) Remote Desktop
6 1 (8.33%) Windows Server 2008
6 1 (8.33%) Veeam
6 1 (8.33%) ServiceNow
6 1 (8.33%) Driving Licence
6 1 (8.33%) Change Control

Desktop Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (16.67%) Office 365
Communications & Networking
1 1 (8.33%) Remote Desktop
General
1 1 (8.33%) Games
Miscellaneous
1 1 (8.33%) CMDB
1 1 (8.33%) Driving Licence
1 1 (8.33%) NHS
Operating Systems
1 9 (75.00%) Windows
2 6 (50.00%) Windows 10
3 2 (16.67%) Windows 7
3 2 (16.67%) Windows Mobile
4 1 (8.33%) Windows Server
4 1 (8.33%) Windows Server 2008
4 1 (8.33%) Windows XP
Processes & Methodologies
1 2 (16.67%) Break/Fix
1 2 (16.67%) Incident Management
2 1 (8.33%) Change Control
2 1 (8.33%) ITIL
2 1 (8.33%) Migration
2 1 (8.33%) Time Management
Programming Languages
1 1 (8.33%) C
Qualifications
1 2 (16.67%) SC Cleared
1 2 (16.67%) Security Cleared
System Software
1 7 (58.33%) Active Directory
Systems Management
1 1 (8.33%) SCCM
Vendors
1 4 (33.33%) HP
2 1 (8.33%) Apple
2 1 (8.33%) Dell
2 1 (8.33%) Remedy
2 1 (8.33%) ServiceNow
2 1 (8.33%) Veeam