Period
to 20 October 2018

The median contractor rate for a Desktop Support was £234 per day in advertised job vacancies in Wales during the 6 months to 20 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK > Wales
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 88 71 71
Rank change year-on-year -17 0 +27
Contract jobs requiring a Desktop Support 24 22 31
As % of all contract IT jobs advertised in Wales 1.50% 1.92% 2.27%
As % of the Job Titles category 1.52% 1.97% 2.33%
Number of daily rates quoted 12 10 8
Wales median daily rate £234 £155 £130
Median daily rate % change year-on-year +50.81% +19.23% -14.75%
10th Percentile £114 £85 £84
90th Percentile £336 £198 £155
UK median daily rate £170 £170 £172
% change year-on-year - -1.16% +1.18%
Number of hourly rates quoted 9 6 11
Wales median hourly rate £13.00 £19.43 £13.00
Median hourly rate % change year-on-year -33.09% +49.46% +4.04%
10th Percentile £10.13 £12.38 £10.31
90th Percentile £16.30 £26.63 £21.50
UK median hourly rate £16.95 £15.00 £15.00
% change year-on-year +13.00% - -4.76%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,577 1,116 1,332
% of contract IT jobs with a recognized job title 98.44% 97.21% 97.65%
Number of daily rates quoted 1,100 757 877
Wales median daily rate £413 £375 £400
Median daily rate % change year-on-year +10.00% -6.25% +12.52%
10th Percentile £275 £170 £204
90th Percentile £575 £538 £550
UK median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 75 74 85
Wales median hourly rate £12.50 £17.50 £13.50
Median hourly rate % change year-on-year -28.57% +29.63% +5.88%
10th Percentile £10.13 £10.50 £10.18
90th Percentile £37.20 £56.88 £72.25
UK median hourly rate £17.73 £18.70 £18.00
% change year-on-year -5.19% +3.89% -

Desktop Support
Job Vacancy Trend in Wales

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Desktop Support in Wales

Desktop Support
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Wales.

Contractor daily rate trend for Desktop Support in Wales

Desktop Support
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Desktop Support in Wales over the 6 months to 20 October 2018.

Contractor daily rate histogram for Desktop Support in Wales

Desktop Support
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Wales.

Contractor hourly rate trend for Desktop Support in Wales

Desktop Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Wales region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -25 18 £313 +98.41% 2
West Wales +9 2 £117 -31.04%
North Wales -2 2 - -
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 20 October 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Desktop Support in the job title.

1 16 (66.67%) Windows
2 12 (50.00%) Active Directory
3 11 (45.83%) Windows 10
4 7 (29.17%) Microsoft
5 6 (25.00%) SCCM
5 6 (25.00%) Windows Server
6 5 (20.83%) Windows 7
6 5 (20.83%) HP
7 4 (16.67%) Citrix
7 4 (16.67%) Windows XP
7 4 (16.67%) Windows Server 2003
7 4 (16.67%) PowerShell
7 4 (16.67%) Migration
7 4 (16.67%) Microsoft App-V
8 3 (12.50%) Office 365
8 3 (12.50%) Windows Server 2012
8 3 (12.50%) Incident Management
8 3 (12.50%) Ivanti
8 3 (12.50%) Windows Server 2008
8 3 (12.50%) Apple
8 3 (12.50%) MSI
8 3 (12.50%) InstallShield
8 3 (12.50%) ITIL
9 2 (8.33%) Dell
9 2 (8.33%) Microsoft Office
9 2 (8.33%) DNS
9 2 (8.33%) Change Management
9 2 (8.33%) Disaster Recovery
9 2 (8.33%) Time Management
9 2 (8.33%) SC Cleared

Desktop Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) SharePoint
1 1 (4.17%) Skype for Business
Applications
1 2 (8.33%) Microsoft Office
Cloud Services
1 3 (12.50%) Office 365
Communications & Networking
1 2 (8.33%) DNS
2 1 (4.17%) DHCP
2 1 (4.17%) SAN
2 1 (4.17%) Skype
2 1 (4.17%) TCP/IP
2 1 (4.17%) VoIP
2 1 (4.17%) VPN
Development Applications
1 3 (12.50%) InstallShield
1 3 (12.50%) MSI
2 1 (4.17%) AdminStudio
General
1 2 (8.33%) Finance
2 1 (4.17%) Games
Miscellaneous
1 1 (4.17%) Analytical Skills
1 1 (4.17%) AS400
1 1 (4.17%) Driving Licence
1 1 (4.17%) Management Information System
1 1 (4.17%) Self-Motivation
Operating Systems
1 16 (66.67%) Windows
2 11 (45.83%) Windows 10
3 6 (25.00%) Windows Server
4 5 (20.83%) Windows 7
5 4 (16.67%) Windows Server 2003
5 4 (16.67%) Windows XP
6 3 (12.50%) Windows Server 2008
6 3 (12.50%) Windows Server 2012
7 1 (4.17%) Windows Mobile
Processes & Methodologies
1 4 (16.67%) Migration
2 3 (12.50%) Incident Management
2 3 (12.50%) ITIL
3 2 (8.33%) Application Discovery
3 2 (8.33%) Change Management
3 2 (8.33%) Disaster Recovery
3 2 (8.33%) IT Governance
3 2 (8.33%) Patch Management
3 2 (8.33%) Problem Management
3 2 (8.33%) Software Testing
3 2 (8.33%) Time Management
4 1 (4.17%) Application Packaging
4 1 (4.17%) Asset Management
4 1 (4.17%) Break/Fix
4 1 (4.17%) Root Cause Analysis
4 1 (4.17%) Service Management
Programming Languages
1 4 (16.67%) PowerShell
Qualifications
1 2 (8.33%) SC Cleared
1 2 (8.33%) Security Cleared
2 1 (4.17%) MCP
2 1 (4.17%) Microsoft Certification
System Software
1 12 (50.00%) Active Directory
2 4 (16.67%) Microsoft App-V
3 2 (8.33%) XenApp
3 2 (8.33%) XenDesktop
4 1 (4.17%) Hyper-V
4 1 (4.17%) Microsoft Virtual Server
4 1 (4.17%) Terminal Services
4 1 (4.17%) Virtual Servers
4 1 (4.17%) VMware ESXi
4 1 (4.17%) VMware Infrastructure
Systems Management
1 6 (25.00%) SCCM
2 1 (4.17%) WSUS
Vendors
1 7 (29.17%) Microsoft
2 5 (20.83%) HP
3 4 (16.67%) Citrix
4 3 (12.50%) Apple
4 3 (12.50%) Ivanti
5 2 (8.33%) Dell
6 1 (4.17%) Aruba
6 1 (4.17%) IBM
6 1 (4.17%) McAfee
6 1 (4.17%) NETGEAR
6 1 (4.17%) Remedy
6 1 (4.17%) ServiceNow
6 1 (4.17%) Sophos
6 1 (4.17%) Veeam
6 1 (4.17%) VMware