Period
to 24 May 2018

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 24 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > Wales
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 30 14 25
Rank change year-on-year -16 +11 -9
Contract jobs citing ITIL 89 115 115
As % of all contract IT jobs advertised in Wales 5.96% 8.59% 9.39%
As % of the Processes & Methodologies category 6.87% 10.15% 11.24%
Number of daily rates quoted 54 82 60
Wales median daily rate £275 £319 £306
Median daily rate % change year-on-year -13.73% +4.08% +2.00%
10th Percentile £135 £156 £129
90th Percentile £486 £438 £475
UK median daily rate £400 £400 £375
% change year-on-year - +6.67% +2.74%
Number of hourly rates quoted 16 11 15
Wales median hourly rate £19.90 £17.00 £13.00
Median hourly rate % change year-on-year +17.06% +30.77% -16.80%
10th Percentile £13.00 £13.75 £10.63
90th Percentile £39.75 £27.25 £19.50
UK median hourly rate £15.25 £16.00 £17.00
% change year-on-year -4.69% -5.88% +9.68%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 1,296 1,133 1,023
As % of all contract IT jobs advertised in Wales 86.81% 84.62% 83.51%
Number of daily rates quoted 932 830 721
Wales median daily rate £400 £393 £363
Median daily rate % change year-on-year +1.91% +8.28% -0.68%
10th Percentile £263 £190 £213
90th Percentile £550 £538 £488
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 53 78 53
Wales median hourly rate £28.00 £25.00 £17.50
Median hourly rate % change year-on-year +12.00% +42.86% +26.17%
10th Percentile £11.66 £13.00 £10.38
90th Percentile £77.50 £77.50 £53.50
UK median hourly rate £22.00 £25.00 £25.00
% change year-on-year -12.00% - +19.05%

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Wales.

Contractor daily rate trend for ITIL in Wales

ITIL
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing ITIL in Wales over the 6 months to 24 May 2018.

Contractor daily rate histogram for ITIL in Wales

ITIL
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Wales.

Contractor hourly rate trend for ITIL in Wales

ITIL
Contractor Hourly Rate Histogram in Wales

The hourly rate distribution of IT jobs citing ITIL in Wales over the 6 months to 24 May 2018.

Contractor hourly rate histogram for ITIL in Wales

ITIL
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Wales region over the 6 months to 24 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -19 80 £281 +40.63% 5
West Wales +3 6 £234 -45.63% 1
North Wales +2 2 £183 -
ITIL
UK

For the 6 months to 24 May 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region with a requirement for ITIL.

1 41 (46.07%) Windows
2 35 (39.33%) Microsoft
3 28 (31.46%) Security Cleared
4 25 (28.09%) Microsoft Office
5 20 (22.47%) Cisco
6 19 (21.35%) SC Cleared
7 18 (20.22%) Active Directory
8 16 (17.98%) Cisco Certification
9 14 (15.73%) LAN
9 14 (15.73%) Windows 7
9 14 (15.73%) Windows Server 2012
9 14 (15.73%) Windows Server
10 13 (14.61%) Windows Server 2008
10 13 (14.61%) Change Management
11 12 (13.48%) Service Management
11 12 (13.48%) SCCM
12 11 (12.36%) Problem Management
12 11 (12.36%) Incident Management
12 11 (12.36%) Service Delivery
12 11 (12.36%) Firewall
12 11 (12.36%) PRINCE2
12 11 (12.36%) Windows 10
13 10 (11.24%) MS Exchange
13 10 (11.24%) Remedy
13 10 (11.24%) Migration
13 10 (11.24%) ITIL V3
14 9 (10.11%) CCNP
14 9 (10.11%) SQL
15 8 (8.99%) WAN
15 8 (8.99%) CCNA

ITIL
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (11.24%) MS Exchange
2 7 (7.87%) Exchange Server 2010
3 3 (3.37%) JCAPS
3 3 (3.37%) Skype for Business
4 2 (2.25%) Exchange Server 2013
5 1 (1.12%) IIS
5 1 (1.12%) SharePoint
5 1 (1.12%) Tomcat
Applications
1 25 (28.09%) Microsoft Office
2 3 (3.37%) Microsoft Excel
3 1 (1.12%) Microsoft Project
3 1 (1.12%) MS Visio
Business Applications
1 1 (1.12%) Cognos Business Intelligence
1 1 (1.12%) Cognos TM1
1 1 (1.12%) Dynamics CRM
Cloud Services
1 5 (5.62%) Microsoft Azure
2 2 (2.25%) Amazon AWS
2 2 (2.25%) IaaS
2 2 (2.25%) PaaS
3 1 (1.12%) AWS CloudFormation
3 1 (1.12%) Azure Active Directory
3 1 (1.12%) Office 365
3 1 (1.12%) Virtual Private Cloud
Communications & Networking
1 14 (15.73%) LAN
2 11 (12.36%) Firewall
3 8 (8.99%) WAN
4 6 (6.74%) IPv4
5 5 (5.62%) VLAN
6 4 (4.49%) Network Security
6 4 (4.49%) TCP/IP
7 3 (3.37%) Cisco ASA
7 3 (3.37%) DNS
7 3 (3.37%) VoIP
7 3 (3.37%) Wi-Fi
8 2 (2.25%) Cisco IOS
8 2 (2.25%) SMS
8 2 (2.25%) VPN
8 2 (2.25%) Wireless
9 1 (1.12%) ADSL
9 1 (1.12%) DHCP
9 1 (1.12%) HTTP
9 1 (1.12%) IPsec
9 1 (1.12%) MPLS
Database & Business Intelligence
1 6 (6.74%) SQL Server
2 3 (3.37%) Oracle Database
3 2 (2.25%) SQL Server 2008
3 2 (2.25%) SQL Server 2012
3 2 (2.25%) SQL Server Reporting Services
4 1 (1.12%) Amazon RDS
4 1 (1.12%) Azure SQL Database
4 1 (1.12%) PostgreSQL
4 1 (1.12%) SQL Server 2014
4 1 (1.12%) SQL Server 2016
4 1 (1.12%) SQL Server Integration Services
4 1 (1.12%) ZAP BI
Development Applications
1 2 (2.25%) Jenkins
2 1 (1.12%) Atlassian Bamboo
2 1 (1.12%) Hudson
2 1 (1.12%) InstallShield
2 1 (1.12%) Maven
2 1 (1.12%) MSI
General
1 5 (5.62%) Telecoms
2 4 (4.49%) Finance
3 3 (3.37%) Local Government
4 2 (2.25%) Multimedia
5 1 (1.12%) Automotive
5 1 (1.12%) Banking
5 1 (1.12%) Manufacturing
5 1 (1.12%) Pharmaceutical
Job Titles
1 16 (17.98%) Network Engineer
2 15 (16.85%) Analyst
3 11 (12.36%) Architect
3 11 (12.36%) Support Engineer
4 10 (11.24%) Service Analyst
5 9 (10.11%) IT Support
5 9 (10.11%) Service Desk Analyst
6 8 (8.99%) 2nd Line Support
6 8 (8.99%) IT Support Technician
6 8 (8.99%) IT Technician
6 8 (8.99%) Support Technician
7 7 (7.87%) 3rd Line Engineer
7 7 (7.87%) Network Support
7 7 (7.87%) Service Manager
8 5 (5.62%) 3rd Line Support
8 5 (5.62%) 3rd Line Support Engineer
8 5 (5.62%) DV Cleared Network Engineer
8 5 (5.62%) Network Support Engineer
8 5 (5.62%) Service Desk Manager
9 4 (4.49%) Business Manager
Libraries, Frameworks & Software Standards
1 1 (1.12%) JSON
1 1 (1.12%) LAPP Stack
1 1 (1.12%) Middleware
1 1 (1.12%) Oracle GoldenGate
1 1 (1.12%) Web Services
Miscellaneous
1 8 (8.99%) NHS
2 6 (6.74%) Analytical Skills
3 3 (3.37%) Management Information System
3 3 (3.37%) Self-Motivation
4 1 (1.12%) Clustering
4 1 (1.12%) Cyber Defence
4 1 (1.12%) Data Centre
4 1 (1.12%) N-Tier
4 1 (1.12%) PKI
4 1 (1.12%) Public Cloud
4 1 (1.12%) Renewable Energy
4 1 (1.12%) Security Operations Centre
4 1 (1.12%) Tandem
Operating Systems
1 41 (46.07%) Windows
2 14 (15.73%) Windows 7
2 14 (15.73%) Windows Server
2 14 (15.73%) Windows Server 2012
3 13 (14.61%) Windows Server 2008
4 11 (12.36%) Windows 10
5 4 (4.49%) Windows XP
6 3 (3.37%) Linux
7 1 (1.12%) CentOS
7 1 (1.12%) Windows 8
Processes & Methodologies
1 13 (14.61%) Change Management
2 12 (13.48%) Service Management
3 11 (12.36%) Incident Management
3 11 (12.36%) PRINCE2
3 11 (12.36%) Problem Management
3 11 (12.36%) Service Delivery
4 10 (11.24%) ITIL V3
4 10 (11.24%) Migration
5 6 (6.74%) Disk Encryption
5 6 (6.74%) Software Deployment
6 5 (5.62%) Customer Requirements
6 5 (5.62%) Functional Testing
6 5 (5.62%) Line Management
7 4 (4.49%) Disaster Recovery
7 4 (4.49%) ITSM
7 4 (4.49%) Load Balancing
7 4 (4.49%) Network Monitoring
7 4 (4.49%) Release Management
7 4 (4.49%) Risk Assessment
7 4 (4.49%) Six Sigma
Programming Languages
1 9 (10.11%) SQL
2 7 (7.87%) PowerShell
3 4 (4.49%) C
4 1 (1.12%) C-shell
4 1 (1.12%) Java
4 1 (1.12%) JavaScript
4 1 (1.12%) Perl
4 1 (1.12%) Python
4 1 (1.12%) T-SQL
4 1 (1.12%) VBScript
Qualifications
1 28 (31.46%) Security Cleared
2 19 (21.35%) SC Cleared
3 16 (17.98%) Cisco Certification
4 9 (10.11%) CCNP
5 8 (8.99%) CCNA
6 7 (7.87%) Degree
6 7 (7.87%) ITIL Certification
7 6 (6.74%) DV Cleared
8 5 (5.62%) HNC
8 5 (5.62%) Microsoft Certification
9 3 (3.37%) MCITP
9 3 (3.37%) MCSE
10 2 (2.25%) BPSS Clearance
10 2 (2.25%) CCIE
11 1 (1.12%) AWS Certification
11 1 (1.12%) CESG Certified Professional
11 1 (1.12%) CISSP
11 1 (1.12%) CLAS
11 1 (1.12%) Network+ Certification
11 1 (1.12%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (5.62%) SLA
2 3 (3.37%) Data Quality
3 1 (1.12%) ISO/IEC 20000
3 1 (1.12%) QA
System Software
1 18 (20.22%) Active Directory
2 4 (4.49%) Hyper-V
2 4 (4.49%) VMware Infrastructure
3 2 (2.25%) Docker
4 1 (1.12%) Microsoft App-V
4 1 (1.12%) Oracle RAC
4 1 (1.12%) VMware Workstation
4 1 (1.12%) vSphere
4 1 (1.12%) XenApp
Systems Management
1 12 (13.48%) SCCM
2 7 (7.87%) McAfee ePO
3 2 (2.25%) Ansible
3 2 (2.25%) Nagios
3 2 (2.25%) SCOM
3 2 (2.25%) Terraform
4 1 (1.12%) Backup Exec
4 1 (1.12%) Data Guard
4 1 (1.12%) Kubernetes
4 1 (1.12%) Mesos
4 1 (1.12%) Microsoft Clustering
4 1 (1.12%) NetBackup
4 1 (1.12%) Norton AntiVirus
4 1 (1.12%) Opscode Chef
4 1 (1.12%) Puppet
4 1 (1.12%) QRadar
4 1 (1.12%) rkt
4 1 (1.12%) Systems Management Server (SMS)
4 1 (1.12%) vCenter Server
4 1 (1.12%) WSUS
Vendors
1 35 (39.33%) Microsoft
2 20 (22.47%) Cisco
3 10 (11.24%) Remedy
4 8 (8.99%) Citrix
4 8 (8.99%) McAfee
5 7 (7.87%) VMware
6 6 (6.74%) Becrypt
6 6 (6.74%) HP
7 5 (5.62%) Juniper
8 4 (4.49%) Oracle
9 3 (3.37%) Avaya
9 3 (3.37%) Dell
9 3 (3.37%) Fiorano
10 2 (2.25%) Aerohive Networks
10 2 (2.25%) Brocade
10 2 (2.25%) BT
10 2 (2.25%) MikroTik
10 2 (2.25%) SolarWinds
11 1 (1.12%) Meraki
11 1 (1.12%) Ruckus Wireless