Period
to 25 May 2019

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 25 May 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > Wales
6 months to
25 May 2019
Same period 2018 Same period 2017
Rank 31 29 14
Rank change year-on-year -2 -15 +9
Contract jobs citing ITIL 76 90 115
As % of all contract IT jobs advertised in Wales 5.03% 6.00% 8.57%
As % of the Processes & Methodologies category 6.09% 6.85% 9.92%
Number of daily rates quoted 56 55 82
Wales median daily rate £350 £275 £319
Median daily rate % change year-on-year +27.27% -13.73% +4.08%
10th Percentile £158 £137 £156
90th Percentile £538 £484 £438
UK median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 2 16 11
Wales median hourly rate £25.25 £19.90 £17.00
Median hourly rate % change year-on-year +26.88% +17.06% +30.77%
10th Percentile £16.78 £13.00 £13.75
90th Percentile £33.13 £39.75 £27.25
UK median hourly rate £17.23 £15.25 £16.00
% change year-on-year +12.97% -4.69% -5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 1,247 1,314 1,159
As % of all contract IT jobs advertised in Wales 82.47% 87.54% 86.36%
Number of daily rates quoted 899 945 850
Wales median daily rate £440 £400 £393
Median daily rate % change year-on-year +10.00% +1.91% +8.28%
10th Percentile £263 £263 £190
90th Percentile £625 £550 £538
UK median daily rate £475 £450 £438
% change year-on-year +5.56% +2.86% +2.94%
Number of hourly rates quoted 58 53 79
Wales median hourly rate £19.03 £28.00 £25.00
Median hourly rate % change year-on-year -32.04% +12.00% +42.86%
10th Percentile £8.97 £11.66 £12.95
90th Percentile £46.00 £77.50 £77.50
UK median hourly rate £24.50 £22.00 £25.00
% change year-on-year +11.36% -12.00% -

ITIL
Job Vacancy Trend in Wales

Job postings citing ITIL as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for ITIL in Wales

ITIL
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Wales.

Contractor daily rate trend for ITIL in Wales

ITIL
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing ITIL in Wales over the 6 months to 25 May 2019.

Contractor daily rate histogram for ITIL in Wales

ITIL
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Wales.

Contractor hourly rate trend for ITIL in Wales

ITIL
Contractor Hourly Rate Histogram in Wales

The hourly rate distribution of IT jobs citing ITIL in Wales over the 6 months to 25 May 2019.

Contractor hourly rate histogram for ITIL in Wales

ITIL
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Wales region over the 6 months to 25 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -5 62 £350 +21.74% 4
West Wales -2 12 £525 +123.93%
North Wales -3 1 £170 -6.85%
ITIL
UK

For the 6 months to 25 May 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region with a requirement for ITIL.

1 37 (48.68%) Windows
2 31 (40.79%) Active Directory
3 27 (35.53%) Security Cleared
4 21 (27.63%) SC Cleared
4 21 (27.63%) Microsoft
5 16 (21.05%) Windows Server
6 15 (19.74%) Change Management
7 13 (17.11%) Agile Software Development
7 13 (17.11%) SCCM
8 12 (15.79%) Skype
8 12 (15.79%) Skype for Business
8 12 (15.79%) VMware
8 12 (15.79%) Cisco
9 11 (14.47%) Citrix
9 11 (14.47%) VMware Infrastructure
10 10 (13.16%) Windows Server 2008
10 10 (13.16%) SaaS
10 10 (13.16%) Windows Server 2012
11 9 (11.84%) Windows 7
11 9 (11.84%) LAN
11 9 (11.84%) Firewall
11 9 (11.84%) Incident Management
11 9 (11.84%) Problem-Solving
12 8 (10.53%) Microsoft Office
12 8 (10.53%) HP
12 8 (10.53%) McAfee
12 8 (10.53%) Hyper-V
12 8 (10.53%) DevOps
13 7 (9.21%) Mobile Device Management
13 7 (9.21%) Windows 10

ITIL
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (15.79%) Skype for Business
2 6 (7.89%) MS Exchange
3 3 (3.95%) IIS
4 2 (2.63%) NetWeaver
4 2 (2.63%) SharePoint
5 1 (1.32%) Apache
5 1 (1.32%) CMS
5 1 (1.32%) Exchange Server 2013
Applications
1 8 (10.53%) Microsoft Office
2 1 (1.32%) Microsoft Excel
2 1 (1.32%) Microsoft PowerPoint
Business Applications
1 1 (1.32%) Remedy ITSM
1 1 (1.32%) SAP S/4HANA
Cloud Services
1 10 (13.16%) SaaS
2 7 (9.21%) Amazon AWS
2 7 (9.21%) Microsoft Azure
3 4 (5.26%) Mimecast
4 2 (2.63%) Office 365
5 1 (1.32%) Google Cloud Platform
5 1 (1.32%) PaaS
Communications & Networking
1 12 (15.79%) Skype
2 9 (11.84%) Firewall
2 9 (11.84%) LAN
3 6 (7.89%) VoIP
4 5 (6.58%) BGP
4 5 (6.58%) MPLS
4 5 (6.58%) OSPF
4 5 (6.58%) Wireless
5 4 (5.26%) DHCP
5 4 (5.26%) DNS
5 4 (5.26%) IPv4
5 4 (5.26%) iSCSI
5 4 (5.26%) TCP/IP
6 3 (3.95%) Cisco ASA
6 3 (3.95%) Cisco Nexus
6 3 (3.95%) NetScaler
6 3 (3.95%) SAN
7 2 (2.63%) VPN
7 2 (2.63%) WAN
8 1 (1.32%) SNMP
Database & Business Intelligence
1 4 (5.26%) Oracle Database
2 2 (2.63%) DB2
3 1 (1.32%) SQL Server
Development Applications
1 2 (2.63%) JIRA
2 1 (1.32%) Spinnaker
General
1 2 (2.63%) Finance
1 2 (2.63%) Telecoms
2 1 (1.32%) Legal
2 1 (1.32%) Retail
Job Titles
1 9 (11.84%) Delivery Manager
2 8 (10.53%) 3rd Line Support
2 8 (10.53%) IT Support
3 7 (9.21%) Support Engineer
4 6 (7.89%) 2nd/3rd Line Support
4 6 (7.89%) Support Technician
5 5 (6.58%) 2nd Line Support
5 5 (6.58%) Analyst
5 5 (6.58%) Hyper-V Engineer
5 5 (6.58%) Infrastructure Manager
5 5 (6.58%) IT Support Technician
5 5 (6.58%) IT Technician
5 5 (6.58%) Senior Hyper-V Engineer
5 5 (6.58%) Senior VMware Engineer
5 5 (6.58%) VMware Engineer
6 4 (5.26%) DBA
6 4 (5.26%) Designer
6 4 (5.26%) Integration Engineer
6 4 (5.26%) Network Engineer
6 4 (5.26%) Oracle DBA
Libraries, Frameworks & Software Standards
1 2 (2.63%) SAP Basis
1 2 (2.63%) Web Services
2 1 (1.32%) .NET
2 1 (1.32%) COM
2 1 (1.32%) Elastic Stack
2 1 (1.32%) LAMP
Miscellaneous
1 6 (7.89%) Analytical Skills
1 6 (7.89%) Enterprise Software
2 5 (6.58%) Clustering
2 5 (6.58%) Management Information System
3 4 (5.26%) CESG
3 4 (5.26%) Cyber Defence
3 4 (5.26%) Data Centre
3 4 (5.26%) Security Operations Centre
4 3 (3.95%) Fat Client
4 3 (3.95%) Thin Client
5 2 (2.63%) Client/Server
5 2 (2.63%) NHS
6 1 (1.32%) CMDB
6 1 (1.32%) Greenfield Project
6 1 (1.32%) Taxonomies
Operating Systems
1 37 (48.68%) Windows
2 16 (21.05%) Windows Server
3 10 (13.16%) Windows Server 2008
3 10 (13.16%) Windows Server 2012
4 9 (11.84%) Windows 7
5 7 (9.21%) Windows 10
6 6 (7.89%) Unix
7 5 (6.58%) Linux
8 2 (2.63%) SUSE
8 2 (2.63%) Windows Server 2003
9 1 (1.32%) SUSE Linux Enterprise Server
9 1 (1.32%) Windows 8
Processes & Methodologies
1 15 (19.74%) Change Management
2 13 (17.11%) Agile Software Development
3 9 (11.84%) Incident Management
3 9 (11.84%) Problem-Solving
4 8 (10.53%) DevOps
5 7 (9.21%) Mobile Device Management
5 7 (9.21%) Technical Architecture
6 6 (7.89%) ITIL V3
7 5 (6.58%) Converged Infrastructure
7 5 (6.58%) Information Security
7 5 (6.58%) IT Strategy
7 5 (6.58%) Mentoring
7 5 (6.58%) Migration
7 5 (6.58%) Project Planning
7 5 (6.58%) Release Management
8 4 (5.26%) ITSM
8 4 (5.26%) Project Management
8 4 (5.26%) Requirements Analysis
8 4 (5.26%) Security Operations
8 4 (5.26%) Service Delivery
Programming Languages
1 7 (9.21%) SQL
2 4 (5.26%) PL/SQL
3 2 (2.63%) C
3 2 (2.63%) PowerShell
4 1 (1.32%) C#
4 1 (1.32%) Java
4 1 (1.32%) Ruby
Qualifications
1 27 (35.53%) Security Cleared
2 21 (27.63%) SC Cleared
3 6 (7.89%) CCNP
3 6 (7.89%) Cisco Certification
3 6 (7.89%) CISSP
4 5 (6.58%) Microsoft Certification
5 4 (5.26%) CESG Certified Professional
5 4 (5.26%) CISMP
5 4 (5.26%) CREST Certified
5 4 (5.26%) ITIL Foundation Certificate
5 4 (5.26%) MCSE
6 3 (3.95%) BPSS Clearance
6 3 (3.95%) Degree
6 3 (3.95%) ITIL Certification
7 2 (2.63%) Citrix Certification
8 1 (1.32%) BC Cleared
8 1 (1.32%) CCIE
8 1 (1.32%) Check Point Certification
8 1 (1.32%) MBCS
8 1 (1.32%) MCP
Quality Assurance & Compliance
1 5 (6.58%) ISO/IEC 27001
2 4 (5.26%) COBIT
3 2 (2.63%) ISO/IEC 20000
3 2 (2.63%) PCI DSS
4 1 (1.32%) Data Quality
4 1 (1.32%) Disclosure Scotland
4 1 (1.32%) SLA
System Software
1 31 (40.79%) Active Directory
2 11 (14.47%) VMware Infrastructure
3 8 (10.53%) Hyper-V
4 5 (6.58%) Microsoft Virtual Server
4 5 (6.58%) Virtual Machines
4 5 (6.58%) Virtual Servers
4 5 (6.58%) XenApp
5 3 (3.95%) Docker
5 3 (3.95%) VMware ESXi
5 3 (3.95%) XenDesktop
6 1 (1.32%) Terminal Services
Systems Management
1 13 (17.11%) SCCM
2 5 (6.58%) Microsoft Clustering
2 5 (6.58%) SCOM
2 5 (6.58%) SCVMM
3 4 (5.26%) QRadar
3 4 (5.26%) SCOrch
4 3 (3.95%) HP Data Protector
4 3 (3.95%) Kubernetes
4 3 (3.95%) McAfee ePO
4 3 (3.95%) SCSM
5 1 (1.32%) Ansible
Vendors
1 21 (27.63%) Microsoft
2 12 (15.79%) Cisco
2 12 (15.79%) VMware
3 11 (14.47%) Citrix
4 8 (10.53%) HP
4 8 (10.53%) McAfee
5 5 (6.58%) SAP
5 5 (6.58%) ServiceNow
6 4 (5.26%) AlienVault
6 4 (5.26%) ArcSight
6 4 (5.26%) F5
6 4 (5.26%) Intel
6 4 (5.26%) LogLogic
6 4 (5.26%) LogRhythm
6 4 (5.26%) Oracle
6 4 (5.26%) Palo Alto
6 4 (5.26%) Splunk
7 3 (3.95%) Actifio
7 3 (3.95%) BMC
7 3 (3.95%) Clearswift