The median contractor rate for a Desktop Support was £150 per day in advertised job vacancies during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 354 306 220
Rank change year-on-year -48 -86  
Contract jobs requiring a Desktop Support 271 393 572
As % of all contract IT jobs advertised in the UK 0.60% 0.73% 1.06%
As % of the Job Titles category 0.63% 0.77% 1.12%
Number of daily rates quoted 140 198 273
Median daily rate £150 £158 £155
Median daily rate % change year-on-year -4.76% +1.61%  
90% offered a daily rate of more than £115 £112 £101
10% offered a daily rate of more than £225 £250 £230
UK excluding London median daily rate £150 £143 £154
% change year-on-year +5.26% -7.46%  
Number of hourly rates quoted 74 92 174
Median hourly rate £15.82 £15.63 £15.00
Median hourly rate % change year-on-year +1.23% +4.16%  
90% offered a hourly rate of more than £13.00 £10.75 £12.00
10% offered a hourly rate of more than £20.85 £21.95 £22.10
UK excluding London median hourly rate £15.00 £15.00 £13.87
% change year-on-year - +8.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42733 51025 51236
As % of all contract IT job vacancies advertised in the UK 94.78% 95.23% 94.83%
Number of daily rates quoted 27760 33065 30937
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £560
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1481 1587 2052
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.50 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

Desktop Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support.

Contractor daily rate trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support over the 3 months to 28 March 2017.

Contractor daily rate histogram for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support.

Contractor hourly rate trend for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Desktop Support over the 3 months to 28 March 2017.

Contractor hourly rate histogram for Desktop Support in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -42 254 £150 -6.25% 34
London -37 95 £150 -6.25% 18
South East +9 66 £150 - 4
South West -9 25 £135 -3.57% 5
City of London -9 25 £126 -36.87% 6
East of England -10 23 £125 -21.87% 2
North West +17 19 £125 -28.57% 1
Surrey +13 16 £200 +31.14% 3
Hampshire +10 16 £140 -6.66%
Oxfordshire +7 15 £150 +11.11%
Cambridgeshire +8 13 £100 +14.28%
Oxford +3 12 £150 +11.11%
Cambridge +14 10 £98 -
East Midlands -3 10 £210 +16.66% 1
Scotland +20 9 £175 +40.00% 2
West Midlands +8 9 £128 -1.92% 2
Bristol +8 9 £155 -26.09% 2
Southampton +5 8 £133 -11.66%
Manchester +3 8 £125 -37.50%
Berkshire +21 6 £138 -38.32%
Gloucestershire +3 6 £133 +1.92% 1
Wiltshire -3 6 - -
Merseyside - 6 £125 -
Northamptonshire - 6 £210 - 1
Liverpool - 6 £125 -
Cheshire +21 5 - - 1
Kent +15 5 £175 +20.68%
Guildford +7 5 £205 - 1
Buckinghamshire -5 5 £130 +8.33%
Havant - 5 £200 -

Desktop Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 474 (75.48%) Windows
2 296 (47.13%) Windows 7
3 289 (46.02%) Active Directory
4 220 (35.03%) Microsoft
5 191 (30.41%) MS Office
6 106 (16.88%) ITIL
7 105 (16.72%) SCCM
8 101 (16.08%) Windows Server
8 101 (16.08%) Citrix
8 101 (16.08%) Finance
9 84 (13.38%) MS Excel
9 84 (13.38%) Windows 10
10 76 (12.10%) Security Cleared
11 73 (11.62%) Office 365
12 68 (10.83%) Blackberry
13 66 (10.51%) VMware
14 65 (10.35%) Windows XP
15 62 (9.87%) Windows Server 2008
16 59 (9.39%) Migration
17 56 (8.92%) Apple
17 56 (8.92%) Windows 8
18 55 (8.76%) MS Exchange
19 53 (8.44%) LAN
20 51 (8.12%) SC Cleared
21 49 (7.80%) DNS
22 48 (7.64%) TCP/IP
22 48 (7.64%) Microsoft Certification
23 45 (7.17%) VMware Infrastructure
23 45 (7.17%) DHCP
24 41 (6.53%) Banking

Desktop Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (8.76%) MS Exchange
2 32 (5.10%) IBM Notes
3 15 (2.39%) Exchange Server 2010
4 14 (2.23%) Blackberry Enterprise Server
5 13 (2.07%) Skype for Business
6 11 (1.75%) SharePoint
7 10 (1.59%) Exchange Server 2007
8 6 (0.96%) Exchange Server 2003
8 6 (0.96%) Exchange Server 2013
9 3 (0.48%) IIS
10 2 (0.32%) Apache
10 2 (0.32%) CMS
11 1 (0.16%) SharePoint 2010
Applications
1 191 (30.41%) MS Office
2 84 (13.38%) MS Excel
3 10 (1.59%) MS PowerPoint
4 3 (0.48%) MS Visio
5 1 (0.16%) Adobe Creative Suite
Business Applications
1 13 (2.07%) Remedy ITSM
2 10 (1.59%) Eikon
3 2 (0.32%) Dynamics CRM
3 2 (0.32%) Dynamics GP
4 1 (0.16%) ION MarketView
Cloud Services
1 73 (11.62%) Office 365
2 5 (0.80%) OneDrive
3 3 (0.48%) Microsoft Azure
4 1 (0.16%) Azure Active Directory
4 1 (0.16%) IaaS
4 1 (0.16%) PaaS
4 1 (0.16%) SaaS
4 1 (0.16%) Yammer
Communications & Networking
1 53 (8.44%) LAN
2 49 (7.80%) DNS
3 48 (7.64%) TCP/IP
4 45 (7.17%) DHCP
5 32 (5.10%) WAN
6 27 (4.30%) VPN
7 23 (3.66%) Internet
8 21 (3.34%) Firewall
9 19 (3.03%) VoIP
9 19 (3.03%) Wireless
10 15 (2.39%) 3G
10 15 (2.39%) Remote Desktop
11 14 (2.23%) Wi-Fi
12 10 (1.59%) Skype
13 8 (1.27%) Cisco IOS
13 8 (1.27%) Ethernet
13 8 (1.27%) Network Security
14 5 (0.80%) IP Telephony
15 4 (0.64%) Extranet
16 3 (0.48%) SSL
Database & Business Intelligence
1 3 (0.48%) SQL Server
2 2 (0.32%) MySQL
2 2 (0.32%) SQL Server 2005
3 1 (0.16%) Oracle Database
General
1 101 (16.08%) Finance
2 41 (6.53%) Banking
3 26 (4.14%) Retail
4 21 (3.34%) Legal
5 14 (2.23%) Investment Banking
6 13 (2.07%) Back Office
7 9 (1.43%) Retail Banking
8 6 (0.96%) Law
9 5 (0.80%) Front Office
9 5 (0.80%) Games
9 5 (0.80%) Local Government
10 4 (0.64%) Advertising
10 4 (0.64%) Financial Institution
10 4 (0.64%) Telecoms
11 3 (0.48%) Korean Language
11 3 (0.48%) Manufacturing
12 2 (0.32%) Electronics
12 2 (0.32%) Multimedia
13 1 (0.16%) German Language
13 1 (0.16%) Swedish Language
Libraries, Frameworks & Software Standards
1 6 (0.96%) XMPP
2 3 (0.48%) 802.1X
3 2 (0.32%) .NET
3 2 (0.32%) WAP
4 1 (0.16%) FIX Protocol
4 1 (0.16%) Java SE
4 1 (0.16%) Middleware
Miscellaneous
1 68 (10.83%) Blackberry
2 34 (5.41%) Smartphone
3 27 (4.30%) Analytical Skills
3 27 (4.30%) iPad
4 25 (3.98%) iPhone
5 18 (2.87%) Video Conferencing
6 14 (2.23%) Driving Licence
7 11 (1.75%) NHS
8 10 (1.59%) Fat Client
8 10 (1.59%) Thin Client
9 8 (1.27%) Management Information System
10 7 (1.11%) Data Centre
11 5 (0.80%) Hedge funds
12 4 (0.64%) BYOD
12 4 (0.64%) Client/Server
12 4 (0.64%) Handset
13 3 (0.48%) EPoS
13 3 (0.48%) PDA
14 2 (0.32%) CCTV
14 2 (0.32%) Mainframe
Operating Systems
1 474 (75.48%) Windows
2 296 (47.13%) Windows 7
3 101 (16.08%) Windows Server
4 84 (13.38%) Windows 10
5 65 (10.35%) Windows XP
6 62 (9.87%) Windows Server 2008
7 56 (8.92%) Windows 8
8 40 (6.37%) Android
9 36 (5.73%) Windows Server 2003
10 32 (5.10%) Apple iOS
11 29 (4.62%) Windows Server 2012
12 19 (3.03%) Mac OS X
13 16 (2.55%) Mac OS
14 4 (0.64%) Linux
15 3 (0.48%) Unix
15 3 (0.48%) Windows 2000
15 3 (0.48%) Windows Vista
16 2 (0.32%) CentOS
16 2 (0.32%) Ubuntu
16 2 (0.32%) Windows Phone
Processes & Methodologies
1 106 (16.88%) ITIL
2 59 (9.39%) Migration
3 29 (4.62%) Time Management
4 24 (3.82%) Incident Management
5 20 (3.18%) Data Migration
5 20 (3.18%) Mobile Device Management
6 17 (2.71%) Asset Management
7 16 (2.55%) Service Delivery
8 11 (1.75%) ITIL V3
8 11 (1.75%) Patch Management
8 11 (1.75%) Service Management
9 10 (1.59%) Ticket Management
10 9 (1.43%) Change Control
10 9 (1.43%) Change Management
11 8 (1.27%) Coaching
11 8 (1.27%) Software Distribution
12 7 (1.11%) Problem Management
12 7 (1.11%) Software Delivery
13 6 (0.96%) Configuration Management
13 6 (0.96%) Release Management
Programming Languages
1 11 (1.75%) PowerShell
2 9 (1.43%) SQL
3 8 (1.27%) VBA
4 6 (0.96%) Java
5 2 (0.32%) VBScript
6 1 (0.16%) Bash Shell
Qualifications
1 76 (12.10%) Security Cleared
2 51 (8.12%) SC Cleared
3 48 (7.64%) Microsoft Certification
4 32 (5.10%) MCP
5 24 (3.82%) MCSE
6 19 (3.03%) ITIL Certification
7 16 (2.55%) Degree
8 14 (2.23%) MCDST
9 12 (1.91%) BPSS Clearance
10 11 (1.75%) MCSA
11 8 (1.27%) Network+ Certification
12 7 (1.11%) A+ Certification
12 7 (1.11%) ITIL Foundation Certificate
13 5 (0.80%) DV Cleared
14 4 (0.64%) ACDT
14 4 (0.64%) ACHDS
14 4 (0.64%) ACTC
14 4 (0.64%) MCSM
15 3 (0.48%) Cisco Certification
15 3 (0.48%) MCITP
Quality Assurance & Compliance
1 27 (4.30%) SLA
2 9 (1.43%) Disclosure Scotland
3 4 (0.64%) QA
System Software
1 289 (46.02%) Active Directory
2 45 (7.17%) VMware Infrastructure
3 21 (3.34%) XenApp
4 10 (1.59%) Hyper-V
4 10 (1.59%) Microsoft App-V
5 9 (1.43%) Virtual Desktop
6 6 (0.96%) Virtual Servers
6 6 (0.96%) XenDesktop
7 2 (0.32%) BitLocker
7 2 (0.32%) Virtual Machines
7 2 (0.32%) VMware ESX
7 2 (0.32%) vSphere
8 1 (0.16%) Firmware
8 1 (0.16%) Microsoft Virtual Server
8 1 (0.16%) Terminal Services
8 1 (0.16%) VMware Server
8 1 (0.16%) VMware Workstation
8 1 (0.16%) XenServer
Systems Management
1 105 (16.72%) SCCM
2 14 (2.23%) WSUS
3 11 (1.75%) Norton AntiVirus
4 9 (1.43%) Systems Management Server (SMS)
5 5 (0.80%) AirWatch
6 3 (0.48%) DameWare
6 3 (0.48%) Microsoft Intune
6 3 (0.48%) Symantec Endpoint Protection
7 2 (0.32%) Jamf Pro
7 2 (0.32%) Tivoli
7 2 (0.32%) Tivoli Storage Manager
8 1 (0.16%) McAfee ePO
8 1 (0.16%) Microsoft Clustering
8 1 (0.16%) Microsoft Data Protection Manager
8 1 (0.16%) SafeCom
8 1 (0.16%) Symantec Enterprise Vault
8 1 (0.16%) XenMobile
Vendors
1 220 (35.03%) Microsoft
2 101 (16.08%) Citrix
3 66 (10.51%) VMware
4 56 (8.92%) Apple
5 34 (5.41%) Cisco
6 32 (5.10%) Lotus
7 31 (4.94%) Remedy
8 29 (4.62%) HP
9 27 (4.30%) Bloomberg
10 26 (4.14%) Dell
11 24 (3.82%) Reuters
12 19 (3.03%) ServiceNow
13 14 (2.23%) Symantec
14 13 (2.07%) Sophos
15 11 (1.75%) AppSense
15 11 (1.75%) BMC
16 8 (1.27%) Google
17 7 (1.11%) Avaya
17 7 (1.11%) Intel Security
18 6 (0.96%) ThinPrint
Central London / West End
Plan-Net
Rate: Unspecified Competitive rate
Posted: 27 minutes ago
Chester, Cheshire
Global Technology Solutions Ltd
Rate: £15.00 - £15.30 per hour
Posted: 23 hours ago
Coventry, West Midlands (County)
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £130 to £140 per day
Posted: 6 days ago
Bristol, Avon
Global Technology Solutions Ltd
Rate: £10.50 - £11.00 per hour
Posted: 6 days ago
City, London
Experis Ltd
Posted: 5 days ago
South East London
Imageframe Ltd
Rate: Up to £200 per day
Posted: 13 days ago
Hertfordshire
Ocado Technology
Rate: Competitive + Excellent benefits
Posted: 12 days ago