The median contractor rate for a Desktop Support was £150 per day in advertised job vacancies during the 3 months to 28 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 346 291 220
Rank change year-on-year -55 -71  
Contract jobs requiring a Desktop Support 275 417 583
As % of all contract IT jobs advertised in the UK 0.58% 0.75% 1.05%
As % of the Job Titles category 0.62% 0.78% 1.10%
Number of daily rates quoted 152 210 266
Median daily rate £150 £160 £160
Median daily rate % change year-on-year -6.25% -  
90% offered a daily rate of more than £115 £110 £103
10% offered a daily rate of more than £225 £251 £235
UK excluding London median daily rate £140 £150 £155
% change year-on-year -6.66% -3.22%  
Number of hourly rates quoted 80 100 186
Median hourly rate £15.51 £15.00 £15.00
Median hourly rate % change year-on-year +3.41% -  
90% offered a hourly rate of more than £11.75 £10.86 £11.62
10% offered a hourly rate of more than £22.05 £21.10 £22.50
UK excluding London median hourly rate £15.00 £13.75 £13.87
% change year-on-year +9.09% -0.86%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44592 53123 52813
As % of all contract IT job vacancies advertised in the UK 94.58% 95.09% 94.79%
Number of daily rates quoted 28970 34603 31991
Median daily rate £433 £425 £400
Median daily rate % change year-on-year +1.76% +6.25%  
90% offered a daily rate of more than £267 £263 £245
10% offered a daily rate of more than £600 £600 £563
UK excluding London median daily rate £400 £398 £375
% change year-on-year +0.62% +6.00%  
Number of hourly rates quoted 1459 1537 2115
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year +2.85% -  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.83 £44.50 £42.50
UK excluding London median hourly rate £17.50 £17.50 £16.70
% change year-on-year - +4.79%  

Desktop Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support.

Contractor daily rate trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support over the 3 months to 28 April 2017.

Contractor daily rate histogram for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support.

Contractor hourly rate trend for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Desktop Support over the 3 months to 28 April 2017.

Contractor hourly rate histogram for Desktop Support in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -51 252 £150 -6.25% 44
London -32 96 £170 +6.40% 25
South East +15 64 £150 +7.14% 9
City of London -2 24 £128 -35.03% 5
East of England -20 24 £130 -4.58% 2
South West -13 22 £140 -11.11% 4
Hampshire +17 20 £145 +11.53% 3
Oxfordshire -1 16 £150 +11.11%
Scotland +39 13 £150 +17.64% 3
Oxford +1 13 £150 +11.11%
Cambridgeshire 0 13 £100 +14.28% 1
North West +11 11 £125 -28.57% 1
West Midlands +13 10 £128 -1.92% 2
East Midlands -10 10 £200 +11.11% 1
Yorkshire +19 9 £125 -24.24%
Cambridge +3 9 £98 - 1
Gloucestershire +2 9 £140 +5.66%
Surrey -12 9 £170 +19.29%
Havant - 8 £200 -
Bristol +6 7 £150 -28.35% 3
Northamptonshire - 7 £200 -
Berkshire +13 6 £140 +6.66% 2
Hertfordshire +6 6 £130 -40.90% 1
Southampton +6 6 £145 -3.33% 2
North East +3 6 £172 -25.21%
Wales +1 6 - -
Buckinghamshire -5 6 £145 +20.83% 1
Cheshire +27 5 - -
Edinburgh +18 5 £226 +74.03%
Kent +17 5 £175 +4.47% 1

Desktop Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 April 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 433 (75.57%) Windows
2 270 (47.12%) Windows 7
3 265 (46.25%) Active Directory
4 214 (37.35%) Microsoft
5 162 (28.27%) Microsoft Office
6 98 (17.10%) ITIL
7 90 (15.71%) Citrix
7 90 (15.71%) Windows Server
7 90 (15.71%) SCCM
8 89 (15.53%) Finance
9 86 (15.01%) Windows 10
10 78 (13.61%) Security Cleared
11 64 (11.17%) Migration
12 63 (10.99%) Windows XP
12 63 (10.99%) Office 365
13 59 (10.30%) VMware
14 57 (9.95%) Windows Server 2008
15 56 (9.77%) Blackberry
16 54 (9.42%) SC Cleared
17 52 (9.08%) LAN
17 52 (9.08%) Apple
18 48 (8.38%) MS Exchange
19 47 (8.20%) Microsoft Certification
19 47 (8.20%) Windows 8
20 45 (7.85%) DNS
21 41 (7.16%) Android
22 39 (6.81%) DHCP
23 38 (6.63%) Time Management
24 37 (6.46%) VMware Infrastructure
24 37 (6.46%) TCP/IP

Desktop Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (8.38%) MS Exchange
2 22 (3.84%) IBM Notes
3 13 (2.27%) Blackberry Enterprise Server
4 12 (2.09%) Exchange Server 2010
5 10 (1.75%) Skype for Business
6 9 (1.57%) SharePoint
7 5 (0.87%) Exchange Server 2003
7 5 (0.87%) Exchange Server 2007
7 5 (0.87%) IIS
8 3 (0.52%) Apache
9 2 (0.35%) CMS
9 2 (0.35%) Exchange Server 2013
10 1 (0.17%) SharePoint 2010
Applications
1 162 (28.27%) Microsoft Office
2 11 (1.92%) Microsoft Excel
3 7 (1.22%) Microsoft PowerPoint
4 1 (0.17%) Adobe Creative Suite
Business Applications
1 13 (2.27%) Remedy ITSM
2 8 (1.40%) Eikon
3 2 (0.35%) Dynamics CRM
3 2 (0.35%) Dynamics GP
4 1 (0.17%) ION MarketView
Cloud Services
1 63 (10.99%) Office 365
2 3 (0.52%) OneDrive
3 1 (0.17%) G Suite
3 1 (0.17%) Microsoft Azure
3 1 (0.17%) Yammer
Communications & Networking
1 52 (9.08%) LAN
2 45 (7.85%) DNS
3 39 (6.81%) DHCP
4 37 (6.46%) TCP/IP
5 36 (6.28%) WAN
6 26 (4.54%) VPN
7 19 (3.32%) Firewall
7 19 (3.32%) Internet
7 19 (3.32%) VoIP
8 11 (1.92%) Remote Desktop
8 11 (1.92%) Wireless
9 10 (1.75%) 3G
9 10 (1.75%) Wi-Fi
10 8 (1.40%) Cisco IOS
10 8 (1.40%) Network Security
11 7 (1.22%) Skype
12 5 (0.87%) Ethernet
12 5 (0.87%) IP Telephony
13 4 (0.70%) Extranet
14 2 (0.35%) SSL
Database & Business Intelligence
1 4 (0.70%) SQL Server
2 3 (0.52%) SQL Server 2005
3 2 (0.35%) MySQL
4 1 (0.17%) Oracle Database
Development Applications
1 1 (0.17%) MSI
General
1 89 (15.53%) Finance
2 32 (5.58%) Banking
3 22 (3.84%) Legal
4 16 (2.79%) Retail
5 12 (2.09%) Back Office
6 7 (1.22%) Front Office
6 7 (1.22%) Investment Banking
6 7 (1.22%) Retail Banking
7 6 (1.05%) Law
8 5 (0.87%) Local Government
9 4 (0.70%) Games
9 4 (0.70%) Telecoms
10 3 (0.52%) Manufacturing
11 2 (0.35%) Advertising
11 2 (0.35%) Corporate Banking
11 2 (0.35%) Electronics
11 2 (0.35%) Financial Institution
11 2 (0.35%) Multimedia
12 1 (0.17%) French Language
12 1 (0.17%) German Language
Libraries, Frameworks & Software Standards
1 6 (1.05%) XMPP
2 2 (0.35%) .NET
2 2 (0.35%) 802.1X
2 2 (0.35%) Middleware
2 2 (0.35%) WAP
3 1 (0.17%) Java SE
Miscellaneous
1 56 (9.77%) Blackberry
2 35 (6.11%) Smartphone
3 30 (5.24%) Analytical Skills
4 21 (3.66%) iPad
4 21 (3.66%) iPhone
5 15 (2.62%) Video Conferencing
6 11 (1.92%) Driving Licence
6 11 (1.92%) NHS
7 9 (1.57%) Fat Client
7 9 (1.57%) Thin Client
8 6 (1.05%) Management Information System
9 5 (0.87%) Client/Server
9 5 (0.87%) Handset
10 4 (0.70%) BYOD
10 4 (0.70%) Data Centre
11 3 (0.52%) CCTV
11 3 (0.52%) CMDB
11 3 (0.52%) EPoS
11 3 (0.52%) Hedge funds
11 3 (0.52%) PDA
Operating Systems
1 433 (75.57%) Windows
2 270 (47.12%) Windows 7
3 90 (15.71%) Windows Server
4 86 (15.01%) Windows 10
5 63 (10.99%) Windows XP
6 57 (9.95%) Windows Server 2008
7 47 (8.20%) Windows 8
8 41 (7.16%) Android
9 36 (6.28%) Windows Server 2003
10 32 (5.58%) Windows Server 2012
11 29 (5.06%) Apple iOS
12 17 (2.97%) Mac OS
13 16 (2.79%) Mac OS X
14 5 (0.87%) Windows Vista
15 4 (0.70%) Linux
15 4 (0.70%) Windows Mobile
16 2 (0.35%) CentOS
16 2 (0.35%) Ubuntu
16 2 (0.35%) Unix
16 2 (0.35%) Windows Phone
Processes & Methodologies
1 98 (17.10%) ITIL
2 64 (11.17%) Migration
3 38 (6.63%) Time Management
4 29 (5.06%) Data Migration
5 20 (3.49%) Mobile Device Management
6 17 (2.97%) Incident Management
7 13 (2.27%) ITIL V3
7 13 (2.27%) Service Delivery
8 11 (1.92%) Service Management
9 10 (1.75%) Application Packaging
9 10 (1.75%) Asset Management
9 10 (1.75%) Change Control
9 10 (1.75%) Software Distribution
10 9 (1.57%) Ticket Management
11 7 (1.22%) ITSM
11 7 (1.22%) Patch Management
11 7 (1.22%) Release Management
12 6 (1.05%) Coaching
12 6 (1.05%) Problem Management
12 6 (1.05%) Stakeholder Management
Programming Languages
1 9 (1.57%) SQL
2 7 (1.22%) PowerShell
3 3 (0.52%) Java
4 2 (0.35%) Bash Shell
4 2 (0.35%) VBA
4 2 (0.35%) VBScript
5 1 (0.17%) Perl
Qualifications
1 78 (13.61%) Security Cleared
2 54 (9.42%) SC Cleared
3 47 (8.20%) Microsoft Certification
4 25 (4.36%) MCP
5 20 (3.49%) MCSE
6 17 (2.97%) ITIL Certification
7 11 (1.92%) Degree
7 11 (1.92%) MCDST
7 11 (1.92%) MCSA
8 10 (1.75%) BPSS Clearance
9 6 (1.05%) DV Cleared
10 5 (0.87%) ITIL Foundation Certificate
11 4 (0.70%) A+ Certification
12 3 (0.52%) Network+ Certification
13 2 (0.35%) CCNA
13 2 (0.35%) Cisco Certification
13 2 (0.35%) DBS Check
13 2 (0.35%) MCITP
13 2 (0.35%) MCTS
13 2 (0.35%) MOS
Quality Assurance & Compliance
1 20 (3.49%) SLA
2 8 (1.40%) Disclosure Scotland
3 5 (0.87%) QA
4 1 (0.17%) Sarbanes-Oxley
System Software
1 265 (46.25%) Active Directory
2 37 (6.46%) VMware Infrastructure
3 14 (2.44%) XenApp
4 7 (1.22%) Hyper-V
4 7 (1.22%) Microsoft App-V
5 6 (1.05%) Virtual Desktop
6 3 (0.52%) Firmware
6 3 (0.52%) Virtual Machines
6 3 (0.52%) Virtual Servers
6 3 (0.52%) XenDesktop
7 2 (0.35%) BitLocker
7 2 (0.35%) Terminal Services
7 2 (0.35%) VMware ESX
8 1 (0.17%) Microsoft Virtual Server
8 1 (0.17%) vSphere
Systems Management
1 90 (15.71%) SCCM
2 13 (2.27%) WSUS
3 8 (1.40%) Norton AntiVirus
4 5 (0.87%) Systems Management Server (SMS)
5 3 (0.52%) Symantec Endpoint Protection
5 3 (0.52%) Tivoli
5 3 (0.52%) Tivoli Storage Manager
6 2 (0.35%) AirWatch
6 2 (0.35%) DameWare
6 2 (0.35%) Microsoft Intune
7 1 (0.17%) Backup Exec
7 1 (0.17%) Jamf Pro
7 1 (0.17%) Microsoft Clustering
Vendors
1 214 (37.35%) Microsoft
2 90 (15.71%) Citrix
3 59 (10.30%) VMware
4 52 (9.08%) Apple
5 34 (5.93%) Cisco
6 30 (5.24%) HP
6 30 (5.24%) Remedy
7 23 (4.01%) Dell
8 22 (3.84%) Lotus
9 19 (3.32%) ServiceNow
10 14 (2.44%) Bloomberg
10 14 (2.44%) Sophos
11 13 (2.27%) Reuters
12 11 (1.92%) Symantec
13 10 (1.75%) BMC
14 9 (1.57%) Google
15 8 (1.40%) Avaya
16 6 (1.05%) Intel Security
17 5 (0.87%) AppSense
18 4 (0.70%) Polycom
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Rate: £225 - £275 per day
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Plan-Net
Rate: Competitive rate
Posted: 2 days ago
Aberdeen, Aberdeenshire
Experis Ltd
Rate: £150.00 - £151 per day
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Reading, Berkshire
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Posted: 3 days ago
Hampshire
Sopra Steria Recruitment
Rate: Unspecified
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Melrose
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Rate: £115.00 - £130.00 per day
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