Period
to 22 July 2017

The median contractor rate for a Desktop Support was £163 per day in advertised job vacancies during the 6 months to 22 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 251 225 164
Rank change year-on-year -26 -61 -35
Contract jobs requiring a Desktop Support 957 1243 1672
As % of all contract IT jobs advertised in the UK 1.00% 1.13% 1.48%
As % of the Job Titles category 1.05% 1.19% 1.56%
Number of daily rates quoted 548 651 735
UK median daily rate £163 £175 £175
Median daily rate % change year-on-year -7.14% - -
10th Percentile £110 £105 £105
90th Percentile £400 £419 £404
UK excluding London median daily rate £150 £165 £175
% change year-on-year -9.09% -5.71% -
Number of hourly rates quoted 210 253 532
UK median hourly rate £15.00 £15.00 £15.00
10th Percentile £11.00 £10.50 £10.75
90th Percentile £21.03 £21.50 £21.75
UK excluding London median hourly rate £14.50 £15.00 £14.00
% change year-on-year -3.33% +7.14% -6.67%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 90939 104549 107173
As % of all contract IT job vacancies advertised in the UK 94.84% 95.02% 94.84%
Number of daily rates quoted 58948 68044 66295
UK median daily rate £428 £425 £400
Median daily rate % change year-on-year +0.59% +6.25% +0.76%
10th Percentile £263 £256 £233
90th Percentile £619 £600 £588
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% +7.14%
Number of hourly rates quoted 2923 3102 4149
UK median hourly rate £18.50 £19.00 £17.50
Median hourly rate % change year-on-year -2.63% +8.57% +2.94%
10th Percentile £10.88 £10.44 £10.50
90th Percentile £50.00 £47.39 £44.65
UK excluding London median hourly rate £17.50 £19.00 £16.93
% change year-on-year -7.89% +12.21% +2.62%

Desktop Support
Job Vacancy Trend

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support.

Contractor daily rate trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support over the 6 months to 22 July 2017.

Contractor daily rate histogram for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support.

Contractor hourly rate trend for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Desktop Support over the 6 months to 22 July 2017.

Contractor hourly rate histogram for Desktop Support in the UK

Desktop Support
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 870 £165 -8.33% 76
UK excluding London -18 611 £150 -9.09% 44
London -48 322 £175 -5.41% 33
South East +8 190 £150 - 10
North of England -18 102 £150 -32.58% 11
East of England -14 99 £138 -11.29% 6
South West +5 82 £175 -7.89% 7
Midlands -16 73 £150 -42.31% 9
North West +3 59 £150 -16.67% 5
Scotland +39 48 £151 +18.04%
West Midlands -4 40 £150 -18.92% 5
East Midlands -17 33 £140 -49.09% 4
Yorkshire +12 26 £125 - 6
North East +6 17 £172 -25.22%
Wales -18 16 £155 +14.81% 1
Channel Islands -1 1 - -

Desktop Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 July 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 670 (70.01%) Windows
2 383 (40.02%) Active Directory
3 370 (38.66%) Microsoft
4 369 (38.56%) Windows 7
5 255 (26.65%) Microsoft Office
6 190 (19.85%) Windows 10
7 187 (19.54%) SCCM
8 155 (16.20%) ITIL
9 148 (15.46%) Office 365
10 125 (13.06%) Citrix
11 121 (12.64%) Finance
11 121 (12.64%) Migration
12 107 (11.18%) Security Cleared
13 84 (8.78%) Microsoft Certification
13 84 (8.78%) Windows Server
14 82 (8.57%) Blackberry
14 82 (8.57%) Windows XP
15 81 (8.46%) Windows 8
16 80 (8.36%) VMware
17 79 (8.25%) SC Cleared
18 76 (7.94%) Apple
19 73 (7.63%) LAN
20 65 (6.79%) MS Exchange
21 64 (6.69%) HP
22 60 (6.27%) TCP/IP
22 60 (6.27%) Analytical Skills
23 58 (6.06%) Android
23 58 (6.06%) Time Management
23 58 (6.06%) Banking
24 57 (5.96%) DNS

Desktop Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (6.79%) MS Exchange
2 24 (2.51%) Blackberry Enterprise Server
3 21 (2.19%) IBM Notes
3 21 (2.19%) SharePoint
4 20 (2.09%) Skype for Business
5 17 (1.78%) Exchange Server 2010
6 12 (1.25%) Exchange Server 2007
7 8 (0.84%) IIS
8 7 (0.73%) Exchange Server 2013
9 5 (0.52%) Exchange Server 2003
10 3 (0.31%) Apache
10 3 (0.31%) CMS
11 2 (0.21%) GroupWise
11 2 (0.21%) SharePoint 2010
12 1 (0.10%) Apache Spark
12 1 (0.10%) SharePoint Server
Applications
1 255 (26.65%) Microsoft Office
2 13 (1.36%) Microsoft Excel
3 7 (0.73%) Microsoft PowerPoint
4 2 (0.21%) Adobe Creative Suite
4 2 (0.21%) AutoCAD
4 2 (0.21%) MS Visio
5 1 (0.10%) OmniGraffle
5 1 (0.10%) Shockwave
Business Applications
1 15 (1.57%) Remedy ITSM
2 13 (1.36%) Eikon
3 3 (0.31%) Dynamics CRM
4 2 (0.21%) Dynamics GP
5 1 (0.10%) ION MarketView
5 1 (0.10%) SystmOne
5 1 (0.10%) thinkFolio
Cloud Services
1 148 (15.46%) Office 365
2 14 (1.46%) OneDrive
3 5 (0.52%) G Suite
3 5 (0.52%) Microsoft Azure
4 4 (0.42%) Amazon AWS
5 2 (0.21%) Mimecast
5 2 (0.21%) PaaS
5 2 (0.21%) SaaS
6 1 (0.10%) Azure Active Directory
6 1 (0.10%) Dynamics 365
6 1 (0.10%) Yammer
Communications & Networking
1 73 (7.63%) LAN
2 60 (6.27%) TCP/IP
3 57 (5.96%) DNS
4 48 (5.02%) DHCP
5 47 (4.91%) VPN
6 34 (3.55%) WAN
7 28 (2.93%) Wireless
8 27 (2.82%) Internet
9 22 (2.30%) VoIP
10 21 (2.19%) Remote Desktop
11 19 (1.99%) Skype
12 16 (1.67%) Cisco IOS
12 16 (1.67%) Firewall
13 12 (1.25%) Wi-Fi
14 9 (0.94%) 3G
15 7 (0.73%) Network Security
16 6 (0.63%) VLAN
17 5 (0.52%) Ethernet
17 5 (0.52%) WebEx
17 5 (0.52%) WLAN
Database & Business Intelligence
1 17 (1.78%) SQL Server
2 4 (0.42%) NoSQL
3 3 (0.31%) Blockchain
3 3 (0.31%) MySQL
3 3 (0.31%) SQL Server 2000
3 3 (0.31%) SQL Server 2005
4 1 (0.10%) Big Data
4 1 (0.10%) Hadoop
4 1 (0.10%) Oracle Database
4 1 (0.10%) QlikView
4 1 (0.10%) Spotfire
Development Applications
1 10 (1.04%) MSI
2 4 (0.42%) InstallShield
3 3 (0.31%) AccuRev
3 3 (0.31%) JIRA
3 3 (0.31%) Visual Studio
4 2 (0.21%) AdminStudio
5 1 (0.10%) Axure RP
5 1 (0.10%) Eclipse
5 1 (0.10%) Git (software)
5 1 (0.10%) Robot Framework
5 1 (0.10%) SpecFlow
5 1 (0.10%) Subversion
5 1 (0.10%) Team Foundation Server
General
1 121 (12.64%) Finance
2 58 (6.06%) Banking
3 19 (1.99%) Legal
4 18 (1.88%) Telecoms
5 16 (1.67%) Retail
6 10 (1.04%) Investment Banking
7 9 (0.94%) Retail Banking
8 8 (0.84%) Front Office
9 7 (0.73%) Electronics
9 7 (0.73%) Financial Institution
9 7 (0.73%) Local Government
10 6 (0.63%) Back Office
10 6 (0.63%) Law
10 6 (0.63%) Publishing
11 4 (0.42%) Advertising
11 4 (0.42%) Manufacturing
11 4 (0.42%) Marketing
11 4 (0.42%) Pharmaceutical
12 2 (0.21%) Corporate Banking
12 2 (0.21%) Multimedia
Libraries, Frameworks & Software Standards
1 23 (2.40%) .NET
2 16 (1.67%) WPF
3 11 (1.15%) WCF
4 4 (0.42%) WinForms
4 4 (0.42%) XMPP
5 3 (0.31%) .NET Framework
5 3 (0.31%) Software Packaging
6 2 (0.21%) 802.1X
6 2 (0.21%) Flash
6 2 (0.21%) Middleware
6 2 (0.21%) RESTful
6 2 (0.21%) WAP
7 1 (0.10%) AngularJS
7 1 (0.10%) D3.js
7 1 (0.10%) Java SE
7 1 (0.10%) JSON
7 1 (0.10%) LINQ
7 1 (0.10%) Natural Language Processing
7 1 (0.10%) Web Services
Miscellaneous
1 82 (8.57%) Blackberry
2 60 (6.27%) Analytical Skills
3 43 (4.49%) Smartphone
4 28 (2.93%) iPhone
4 28 (2.93%) Video Conferencing
5 23 (2.40%) Driving Licence
6 20 (2.09%) Fat Client
6 20 (2.09%) Thin Client
7 18 (1.88%) iPad
8 14 (1.46%) Management Information System
9 11 (1.15%) BYOD
9 11 (1.15%) Client/Server
9 11 (1.15%) CMDB
10 8 (0.84%) Data Centre
10 8 (0.84%) Handset
10 8 (0.84%) NHS
11 6 (0.63%) Virtual Team
12 4 (0.42%) CESG
12 4 (0.42%) Computer Science
12 4 (0.42%) PMI
Operating Systems
1 670 (70.01%) Windows
2 369 (38.56%) Windows 7
3 190 (19.85%) Windows 10
4 84 (8.78%) Windows Server
5 82 (8.57%) Windows XP
6 81 (8.46%) Windows 8
7 58 (6.06%) Android
8 53 (5.54%) Windows Server 2008
9 43 (4.49%) Apple iOS
9 43 (4.49%) Windows Server 2012
10 30 (3.13%) Mac OS
11 28 (2.93%) Windows Server 2003
12 26 (2.72%) Mac OS X
13 17 (1.78%) Linux
14 10 (1.04%) Windows Vista
15 8 (0.84%) Windows Mobile
16 7 (0.73%) Ubuntu
17 5 (0.52%) Unix
18 2 (0.21%) NetWare
18 2 (0.21%) Windows 2000
Processes & Methodologies
1 155 (16.20%) ITIL
2 121 (12.64%) Migration
3 58 (6.06%) Time Management
4 43 (4.49%) Service Management
5 34 (3.55%) Asset Management
5 34 (3.55%) Data Migration
6 31 (3.24%) Break/Fix
7 29 (3.03%) Incident Management
8 27 (2.82%) Service Delivery
9 26 (2.72%) Project Management
10 22 (2.30%) Mobile Device Management
11 18 (1.88%) Configuration Management
12 17 (1.78%) Application Packaging
12 17 (1.78%) PRINCE2
13 16 (1.67%) ITSM
14 15 (1.57%) ITIL V3
14 15 (1.57%) Software Distribution
14 15 (1.57%) Stakeholder Management
15 12 (1.25%) Change Management
15 12 (1.25%) Problem Management
Programming Languages
1 35 (3.66%) SQL
2 18 (1.88%) PowerShell
3 17 (1.78%) C#
4 9 (0.94%) C
4 9 (0.94%) VBScript
5 6 (0.63%) Java
6 4 (0.42%) Python
7 3 (0.31%) VB
8 2 (0.21%) Bash Shell
8 2 (0.21%) Perl
9 1 (0.10%) C++
9 1 (0.10%) Korn
9 1 (0.10%) R
9 1 (0.10%) Scala
9 1 (0.10%) VB.NET
9 1 (0.10%) VBA
9 1 (0.10%) XAML
Qualifications
1 107 (11.18%) Security Cleared
2 84 (8.78%) Microsoft Certification
3 79 (8.25%) SC Cleared
4 40 (4.18%) MCSE
5 33 (3.45%) MCP
6 28 (2.93%) Degree
7 24 (2.51%) MCSA
8 22 (2.30%) A+ Certification
9 18 (1.88%) DBS Check
10 17 (1.78%) ITIL Certification
11 15 (1.57%) DV Cleared
12 11 (1.15%) MCDST
13 9 (0.94%) MCITP
14 8 (0.84%) MCTS
15 7 (0.73%) BPSS Clearance
15 7 (0.73%) DCSE
15 7 (0.73%) PMI Certification
16 6 (0.63%) PMP
17 5 (0.52%) Network+ Certification
18 4 (0.42%) PRINCE2 Certification
Quality Assurance & Compliance
1 56 (5.85%) SLA
2 9 (0.94%) Disclosure Scotland
3 6 (0.63%) PMO
4 5 (0.52%) QA
5 1 (0.10%) ISO/IEC 20000
5 1 (0.10%) Sarbanes-Oxley
System Software
1 383 (40.02%) Active Directory
2 48 (5.02%) VMware Infrastructure
3 37 (3.87%) Microsoft App-V
4 20 (2.09%) XenApp
5 17 (1.78%) Virtual Desktop
6 15 (1.57%) Hyper-V
7 13 (1.36%) XenDesktop
8 11 (1.15%) Virtual Machines
9 9 (0.94%) vSphere
10 8 (0.84%) BitLocker
11 4 (0.42%) Virtual Servers
11 4 (0.42%) VMware ESXi
12 3 (0.31%) Xen
13 2 (0.21%) Citrix Presentation Server
13 2 (0.21%) Firmware
13 2 (0.21%) Microsoft Virtual Server
13 2 (0.21%) Terminal Server
13 2 (0.21%) Terminal Services
14 1 (0.10%) Samba
14 1 (0.10%) XenServer
Systems Management
1 187 (19.54%) SCCM
2 12 (1.25%) Microsoft Intune
2 12 (1.25%) Norton AntiVirus
2 12 (1.25%) Systems Management Server (SMS)
3 11 (1.15%) WSUS
4 7 (0.73%) SCOM
4 7 (0.73%) Symantec Endpoint Protection
5 5 (0.52%) AirWatch
6 3 (0.31%) Tivoli
6 3 (0.31%) Tivoli Storage Manager
6 3 (0.31%) XenMobile
7 2 (0.21%) DameWare
7 2 (0.21%) McAfee ePO
7 2 (0.21%) SafeCom
7 2 (0.21%) SCOrch
7 2 (0.21%) SCSM
7 2 (0.21%) SolarWinds Orion
8 1 (0.10%) Ansible
8 1 (0.10%) Cisco CUCM
8 1 (0.10%) Packer
Vendors
1 370 (38.66%) Microsoft
2 125 (13.06%) Citrix
3 80 (8.36%) VMware
4 76 (7.94%) Apple
5 64 (6.69%) HP
6 53 (5.54%) Cisco
7 36 (3.76%) Dell
8 25 (2.61%) Remedy
8 25 (2.61%) ServiceNow
9 22 (2.30%) Bloomberg
10 21 (2.19%) Lotus
11 19 (1.99%) Symantec
12 16 (1.67%) Reuters
13 14 (1.46%) LANDesk
14 13 (1.36%) Altiris
14 13 (1.36%) SolarWinds
15 10 (1.04%) Avaya
15 10 (1.04%) BMC
16 9 (0.94%) Google
16 9 (0.94%) Sophos
City, London
ARC IT Recruitment Ltd
Rate: £200 per day
Posted: Yesterday
Leeds, West Yorkshire
Itecco
Rate: £70 - £120 per day
Posted: Yesterday
Leeds, West Yorkshire
Itecco
Rate: £70 - £100 per day
Posted: Yesterday
London
Spencer Rose
Rate: From £200 to £350 per day
Posted: 2 days ago
Swindon, Wiltshire
LA International
Rate: £13 per hour
Posted: Yesterday
London
Global Technology Solutions Ltd
Rate: £110 - £120 per day
Posted: Yesterday
Birmingham, West Midlands (County)
Network ITR
Rate: £14.34 per hour
Posted: 5 days ago
London
Senitor Associates
Rate: £160 - £200 per day
Posted: 2 days ago
City, London
Lorien Resourcing
Posted: 4 days ago
Chepstow, Gwent
Experis Ltd
Rate: £150.0 - £200.00 per day
Posted: 4 days ago
Sandy, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £170 per day
Posted: 2 days ago
London
Marcus Donald People
Rate: £150 - £200 per day
Posted: 4 days ago
Derby, Derbyshire
Global Technology Solutions Ltd
Rate: £14.00 - £17 per hour
Posted: 4 days ago
London
Marcus Donald People
Rate: £150 - £175 per day
Posted: 5 days ago
Manchester, Lancashire
LA International
Rate: £100 - £105 per annum
Posted: 2 days ago
City, London
Spring Technology
Rate: £100.00 - £140 per day
Posted: 4 days ago
Kent
Roc Search
Rate: £120 - £130 per day + Mileage Expenses (INSIDE IR35)
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Roc Search
Rate: £14 - £15 per hour
Posted: 5 days ago
Bristol, Avon
Global Technology Solutions Ltd
Rate: £12 - £14 per hour
Posted: 5 days ago
Wiltshire
Resource Group
Rate: Daily rates
Posted: Yesterday
Wiltshire
LA International
Posted: 2 days ago
Birmingham, West Midlands (County)
Verticality Ltd
Rate: £250 - £450 per day
Posted: 5 days ago
Greater Manchester
Verticality Ltd
Rate: £250 - £450 per day
Posted: 5 days ago
Reading, Berkshire
Verticality Ltd
Rate: £250 - £450 per day
Posted: 5 days ago
Bristol, Avon
People Source Consulting
Posted: Yesterday