The median contractor rate for a Desktop Support was £175 per day in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 228 220 161
Rank change year-on-year -8 -59  
Contract jobs requiring a Desktop Support 480 618 830
As % of all contract IT jobs advertised in the UK 1.04% 1.15% 1.48%
As % of the Job Titles category 1.10% 1.21% 1.56%
Number of daily rates quoted 258 318 358
Median daily rate £175 £180 £175
Median daily rate % change year-on-year -2.77% +2.85%  
90% offered a daily rate of more than £113 £110 £113
10% offered a daily rate of more than £425 £387 £350
UK excluding London median daily rate £160 £175 £175
% change year-on-year -8.30% -0.28%  
Number of hourly rates quoted 111 118 274
Median hourly rate £14.50 £15.00 £15.50
Median hourly rate % change year-on-year -3.33% -3.22%  
90% offered a hourly rate of more than £11.00 £11.85 £11.70
10% offered a hourly rate of more than £19.50 £21.65 £20.19
UK excluding London median hourly rate £14.00 £15.00 £15.00
% change year-on-year -6.66% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43829 51011 53185
As % of all contract IT job vacancies advertised in the UK 94.75% 94.87% 94.80%
Number of daily rates quoted 28353 33254 33375
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £570
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1353 1511 2053
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

Desktop Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support.

Contractor daily rate trend for Desktop Support in the UK

Desktop Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support over the 3 months to 24 June 2017.

Contractor daily rate histogram for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support.

Contractor hourly rate trend for Desktop Support in the UK

Desktop Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Desktop Support over the 3 months to 24 June 2017.

Contractor hourly rate histogram for Desktop Support in the UK

Desktop Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 433 £175 -2.77% 77
London -25 162 £200 +11.11% 33
South East +11 78 £150 -1.63% 12
East of England -3 51 £165 +26.92% 12
South West +3 41 £200 +1.91% 4
North West +11 31 £231 -8.41% 5
City of London +2 30 £313 +38.88% 8
Scotland +57 28 £151 -5.93%
Hampshire +25 27 £188 +55.60% 2
Manchester +15 22 £375 +108.33% 3
Yorkshire +20 20 £125 - 5
West Midlands +7 20 £150 +15.38% 3
Cambridgeshire +7 20 £200 +73.91% 5
Berkshire +18 16 £138 -8.33% 1
East Midlands -7 16 £128 -43.33% 3
Oxfordshire -3 15 £150 +11.11% 4
West Yorkshire +25 14 £220 +76.00% 5
Hertfordshire -5 14 £259 +17.61% 3
North East +26 12 £172 -34.16%
Cambridge +9 12 £200 +66.66% 3
Gloucestershire +8 11 £140 -8.94%
Wiltshire +8 11 £300 -47.82%
Oxford 0 10 £153 +12.96% 3
Somerset -1 10 £175 -6.66%
Leeds +20 9 £225 +80.00% 3
Southampton +12 9 £145 -
Aberdeen +3 9 £151 +20.40%
Wales -17 9 £155 +12.72% 1
Reading +12 8 £150 +20.00%
Glasgow +4 8 £200 +33.33%

Desktop Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support in the job title.

1 610 (67.03%) Windows
2 348 (38.24%) Windows 7
3 345 (37.91%) Active Directory
4 339 (37.25%) Microsoft
5 241 (26.48%) Microsoft Office
6 169 (18.57%) SCCM
7 150 (16.48%) Windows 10
8 148 (16.26%) ITIL
9 134 (14.73%) Office 365
10 130 (14.29%) Citrix
11 117 (12.86%) Finance
12 114 (12.53%) Migration
13 108 (11.87%) Security Cleared
14 80 (8.79%) SC Cleared
14 80 (8.79%) Blackberry
14 80 (8.79%) Windows XP
15 74 (8.13%) Windows Server
16 73 (8.02%) LAN
16 73 (8.02%) Microsoft Certification
17 72 (7.91%) VMware
18 69 (7.58%) Apple
19 68 (7.47%) Windows 8
20 59 (6.48%) Time Management
21 58 (6.37%) MS Exchange
22 57 (6.26%) TCP/IP
23 56 (6.15%) DNS
23 56 (6.15%) HP
24 55 (6.04%) Banking
25 53 (5.82%) Analytical Skills
26 50 (5.49%) DHCP

Desktop Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (6.37%) MS Exchange
2 23 (2.53%) Blackberry Enterprise Server
2 23 (2.53%) IBM Notes
3 22 (2.42%) Skype for Business
4 19 (2.09%) SharePoint
5 14 (1.54%) Exchange Server 2010
6 10 (1.10%) Exchange Server 2007
7 6 (0.66%) Exchange Server 2003
7 6 (0.66%) IIS
8 5 (0.55%) Exchange Server 2013
9 3 (0.33%) Apache
9 3 (0.33%) CMS
10 2 (0.22%) GroupWise
10 2 (0.22%) SharePoint 2010
11 1 (0.11%) Apache Spark
11 1 (0.11%) SharePoint Server
Applications
1 241 (26.48%) Microsoft Office
2 10 (1.10%) Microsoft Excel
3 6 (0.66%) Microsoft PowerPoint
4 2 (0.22%) Adobe Creative Suite
4 2 (0.22%) AutoCAD
5 1 (0.11%) MS Visio
5 1 (0.11%) OmniGraffle
5 1 (0.11%) Shockwave
Business Applications
1 16 (1.76%) Remedy ITSM
2 10 (1.10%) Eikon
3 3 (0.33%) Dynamics CRM
4 2 (0.22%) Dynamics GP
4 2 (0.22%) SAP Oil and Gas
5 1 (0.11%) ION MarketView
5 1 (0.11%) thinkFolio
Cloud Services
1 134 (14.73%) Office 365
2 14 (1.54%) OneDrive
3 5 (0.55%) G Suite
4 4 (0.44%) Microsoft Azure
5 3 (0.33%) Amazon AWS
6 2 (0.22%) Mimecast
7 1 (0.11%) Dynamics 365
7 1 (0.11%) Yammer
Communications & Networking
1 73 (8.02%) LAN
2 57 (6.26%) TCP/IP
3 56 (6.15%) DNS
4 50 (5.49%) DHCP
5 46 (5.05%) VPN
6 33 (3.63%) WAN
7 26 (2.86%) Internet
8 22 (2.42%) Wireless
9 21 (2.31%) Remote Desktop
9 21 (2.31%) VoIP
10 17 (1.87%) Skype
11 15 (1.65%) Firewall
12 11 (1.21%) Cisco IOS
13 9 (0.99%) Network Security
13 9 (0.99%) Wi-Fi
14 8 (0.88%) 3G
15 6 (0.66%) VLAN
16 5 (0.55%) Ethernet
16 5 (0.55%) IP Telephony
17 4 (0.44%) WLAN
Database & Business Intelligence
1 17 (1.87%) SQL Server
2 3 (0.33%) NoSQL
2 3 (0.33%) SQL Server 2005
3 2 (0.22%) MySQL
3 2 (0.22%) SQL Server 2000
4 1 (0.11%) Big Data
4 1 (0.11%) Blockchain
4 1 (0.11%) Hadoop
4 1 (0.11%) Oracle Database
4 1 (0.11%) QlikView
4 1 (0.11%) Spotfire
Development Applications
1 10 (1.10%) MSI
2 4 (0.44%) InstallShield
3 3 (0.33%) Visual Studio
4 2 (0.22%) AccuRev
4 2 (0.22%) AdminStudio
4 2 (0.22%) JIRA
5 1 (0.11%) Axure RP
5 1 (0.11%) Eclipse
5 1 (0.11%) Git (software)
5 1 (0.11%) Robot Framework
5 1 (0.11%) Subversion
5 1 (0.11%) Team Foundation Server
General
1 117 (12.86%) Finance
2 55 (6.04%) Banking
3 19 (2.09%) Legal
4 17 (1.87%) Retail
5 16 (1.76%) Telecoms
6 11 (1.21%) Investment Banking
7 10 (1.10%) Back Office
8 8 (0.88%) Front Office
9 7 (0.77%) Local Government
9 7 (0.77%) Retail Banking
10 6 (0.66%) Electronics
10 6 (0.66%) Law
11 5 (0.55%) Pharmaceutical
11 5 (0.55%) Publishing
12 4 (0.44%) Manufacturing
12 4 (0.44%) Marketing
13 3 (0.33%) Financial Institution
14 2 (0.22%) Advertising
14 2 (0.22%) Corporate Banking
14 2 (0.22%) Games
Libraries, Frameworks & Software Standards
1 23 (2.53%) .NET
2 18 (1.98%) WPF
3 10 (1.10%) WCF
4 5 (0.55%) XMPP
5 3 (0.33%) LINQ
5 3 (0.33%) WinForms
6 2 (0.22%) .NET Framework
6 2 (0.22%) 802.1X
6 2 (0.22%) Middleware
6 2 (0.22%) Software Packaging
6 2 (0.22%) WAP
7 1 (0.11%) AngularJS
7 1 (0.11%) D3.js
7 1 (0.11%) Flash
7 1 (0.11%) Java SE
7 1 (0.11%) Natural Language Processing
7 1 (0.11%) RESTful
7 1 (0.11%) Web Services
Miscellaneous
1 80 (8.79%) Blackberry
2 53 (5.82%) Analytical Skills
3 48 (5.27%) Smartphone
4 29 (3.19%) Video Conferencing
5 25 (2.75%) iPhone
6 24 (2.64%) Fat Client
6 24 (2.64%) Thin Client
7 19 (2.09%) iPad
8 17 (1.87%) Driving Licence
9 15 (1.65%) Management Information System
10 12 (1.32%) Data Centre
11 11 (1.21%) CMDB
12 9 (0.99%) BYOD
12 9 (0.99%) Client/Server
12 9 (0.99%) NHS
13 8 (0.88%) Handset
14 6 (0.66%) PDA
14 6 (0.66%) Virtual Team
15 4 (0.44%) CESG
15 4 (0.44%) PKI
Operating Systems
1 610 (67.03%) Windows
2 348 (38.24%) Windows 7
3 150 (16.48%) Windows 10
4 80 (8.79%) Windows XP
5 74 (8.13%) Windows Server
6 68 (7.47%) Windows 8
7 45 (4.95%) Android
8 44 (4.84%) Windows Server 2008
9 43 (4.73%) Apple iOS
10 33 (3.63%) Windows Server 2012
11 23 (2.53%) Windows Server 2003
12 22 (2.42%) Mac OS X
13 21 (2.31%) Mac OS
14 11 (1.21%) Linux
15 9 (0.99%) Windows Mobile
16 8 (0.88%) Windows Vista
17 5 (0.55%) Ubuntu
17 5 (0.55%) Unix
18 2 (0.22%) NetWare
18 2 (0.22%) Windows 2000
Processes & Methodologies
1 148 (16.26%) ITIL
2 114 (12.53%) Migration
3 59 (6.48%) Time Management
4 35 (3.85%) Data Migration
4 35 (3.85%) Service Management
5 30 (3.30%) Incident Management
6 29 (3.19%) Asset Management
7 24 (2.64%) Break/Fix
8 23 (2.53%) Service Delivery
9 22 (2.42%) Mobile Device Management
10 21 (2.31%) Project Management
11 19 (2.09%) Stakeholder Management
12 17 (1.87%) Configuration Management
13 15 (1.65%) Application Packaging
13 15 (1.65%) ITIL V3
14 13 (1.43%) PRINCE2
14 13 (1.43%) Software Distribution
15 12 (1.32%) Problem Management
16 11 (1.21%) Agile Software Development
16 11 (1.21%) Line Management
Programming Languages
1 34 (3.74%) SQL
2 19 (2.09%) C#
3 17 (1.87%) PowerShell
4 10 (1.10%) C
5 9 (0.99%) VBScript
6 7 (0.77%) Java
7 3 (0.33%) C++
7 3 (0.33%) VB
8 2 (0.22%) Bash Shell
8 2 (0.22%) Perl
8 2 (0.22%) Python
9 1 (0.11%) Korn
9 1 (0.11%) R
9 1 (0.11%) Scala
9 1 (0.11%) VB.NET
9 1 (0.11%) VBA
9 1 (0.11%) XAML
Qualifications
1 108 (11.87%) Security Cleared
2 80 (8.79%) SC Cleared
3 73 (8.02%) Microsoft Certification
4 34 (3.74%) MCSE
5 29 (3.19%) MCP
6 22 (2.42%) Degree
7 17 (1.87%) MCSA
8 15 (1.65%) A+ Certification
8 15 (1.65%) ITIL Certification
9 14 (1.54%) DBS Check
10 13 (1.43%) DV Cleared
10 13 (1.43%) MCDST
11 9 (0.99%) BPSS Clearance
12 8 (0.88%) MCTS
13 7 (0.77%) MCITP
13 7 (0.77%) PMI Certification
14 6 (0.66%) PMP
15 5 (0.55%) Network+ Certification
16 4 (0.44%) PRINCE2 Certification
17 3 (0.33%) Cisco Certification
Quality Assurance & Compliance
1 45 (4.95%) SLA
2 11 (1.21%) Disclosure Scotland
3 4 (0.44%) PMO
3 4 (0.44%) QA
4 1 (0.11%) ISO/IEC 20000
4 1 (0.11%) Sarbanes-Oxley
System Software
1 345 (37.91%) Active Directory
2 44 (4.84%) VMware Infrastructure
3 34 (3.74%) Microsoft App-V
4 24 (2.64%) XenApp
5 17 (1.87%) XenDesktop
6 15 (1.65%) Virtual Desktop
7 14 (1.54%) Hyper-V
8 9 (0.99%) Virtual Machines
9 8 (0.88%) BitLocker
10 6 (0.66%) VMware ESXi
11 5 (0.55%) Virtual Servers
11 5 (0.55%) vSphere
12 3 (0.33%) Firmware
12 3 (0.33%) Xen
13 2 (0.22%) Citrix Presentation Server
13 2 (0.22%) Microsoft Virtual Server
13 2 (0.22%) Terminal Server
13 2 (0.22%) Terminal Services
Systems Management
1 169 (18.57%) SCCM
2 14 (1.54%) Norton AntiVirus
2 14 (1.54%) WSUS
3 12 (1.32%) Microsoft Intune
4 9 (0.99%) SCOM
5 7 (0.77%) Symantec Endpoint Protection
6 6 (0.66%) Systems Management Server (SMS)
7 4 (0.44%) AirWatch
8 3 (0.33%) Tivoli
8 3 (0.33%) Tivoli Storage Manager
8 3 (0.33%) XenMobile
9 2 (0.22%) SafeCom
9 2 (0.22%) SCOrch
9 2 (0.22%) SCSM
10 1 (0.11%) AppDNA
10 1 (0.11%) Cisco CUCM
10 1 (0.11%) DameWare
10 1 (0.11%) McAfee ePO
10 1 (0.11%) Microsoft Clustering
10 1 (0.11%) vCenter Server
Vendors
1 339 (37.25%) Microsoft
2 130 (14.29%) Citrix
3 72 (7.91%) VMware
4 69 (7.58%) Apple
5 56 (6.15%) HP
6 41 (4.51%) Cisco
7 33 (3.63%) Remedy
8 32 (3.52%) Dell
9 25 (2.75%) ServiceNow
10 23 (2.53%) Lotus
11 20 (2.20%) Symantec
12 18 (1.98%) Bloomberg
13 15 (1.65%) Reuters
14 13 (1.43%) BMC
15 12 (1.32%) Google
16 11 (1.21%) Altiris
16 11 (1.21%) Avaya
16 11 (1.21%) Sophos
17 9 (0.99%) SolarWinds
18 8 (0.88%) Wyse
City, London
ARC IT Recruitment Ltd
Rate: £200 per day
Posted: Yesterday
Liverpool, Merseyside
Oscar
Rate: £100 - £150 per day
Posted: Yesterday
Bristol, Avon
Austin Fraser
Rate: £150 - £180 per day
Posted: Yesterday
London
Michael Bailey Associates
Posted: Yesterday
Lutterworth, Leicestershire
Fruition IT Resources Limited
Rate: £105 - £155 per day
Posted: 2 days ago
Bristol, Avon
Lorien Resourcing
Rate: £114.47 per annum
Posted: Yesterday
City, London
Comtecs
Rate: £180 - £200 Per Day to £200 p/day
Posted: Yesterday
Bristol, Avon
Austin Fraser
Rate: £170 - £180 per day
Posted: 4 days ago
East London
Global Technology Solutions Ltd
Rate: £130 - £140 per day
Posted: 2 days ago
London
TEKsystems
Rate: £175 - £200 per day
Posted: 3 days ago
Winchester, Hampshire
Randstad Technologies
Posted: 5 days ago
Cambridge, Cambridgeshire
TEKsystems
Rate: £120 - £130 per day
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Rate: £14 - £15 per hour
Posted: 2 days ago
Birmingham, West Midlands (County)
Keystream Resources Limited
Rate: £22,000 per annum
Posted: 5 days ago
Hertfordshire
Edward Carter Solutions
Rate: Market rate
Posted: 4 days ago
Derby, Derbyshire
The One Group
Rate: £20k - 25k per year
Posted: 4 days ago
Huntingdon, Cambridgeshire
The One Group
Rate: £20k - 25k per year
Posted: 4 days ago
Watford, Hertfordshire
Senitor Associates
Rate: £200 - £300 per day
Posted: 4 days ago
Essex
Roc Search
Rate: £120 per day
Posted: 5 days ago
Cambridge, Cambridgeshire
Hays Finance Technology
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £24,000 per annum + Benefits
Posted: 4 days ago
London
Maclean Moore Consulting
Rate: Unspecified
Posted: 5 days ago
London
Global Technology Solutions Ltd
Rate: £110 - £120 per day
Posted: 4 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Posted: 5 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £151 per day
Posted: 5 days ago