The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
UK / Wales
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 53 53 44
Rank change year-on-year 0 -9  
Contract jobs citing ITSM 12 27 19
As % of all contract IT jobs advertised in Wales 1.71% 3.93% 2.59%
As % of the Processes & Methodologies category 2.09% 4.63% 3.40%
Number of daily rates quoted 10 8 3
Median daily rate £325 £400 £350
Median daily rate % change year-on-year -18.75% +14.28%  
90% offered a daily rate of more than £301 £138 £312
10% offered a daily rate of more than £405 £520 £380
UK excluding London median daily rate £398 £400 £350
% change year-on-year -0.56% +14.28%  
Number of hourly rates quoted 1 8 0
Median hourly rate £35.00 £13.00 -
Median hourly rate % change year-on-year +169.23% -  
UK excluding London median hourly rate £15.50 £13.00 £15.82
% change year-on-year +19.23% -17.82%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Wales
Contract job vacancies with a requirement for process and methodology skills 574 583 559
As % of all contract IT job vacancies advertised in Wales 81.88% 84.86% 76.26%
Number of daily rates quoted 422 399 312
Median daily rate £396 £375 £375
Median daily rate % change year-on-year +5.66% -  
90% offered a daily rate of more than £190 £275 £262
10% offered a daily rate of more than £525 £475 £500
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 41 29 23
Median hourly rate £35.00 £29.00 £18.90
Median hourly rate % change year-on-year +20.68% +53.43%  
90% offered a hourly rate of more than £14.50 £13.00 £11.60
10% offered a hourly rate of more than £55.00 £66.00 £34.50
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

ITSM
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Wales

ITSM
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Wales.

Contractor daily rate trend for ITSM in Wales

ITSM
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing ITSM in Wales over the 3 months to 28 March 2017.

Contractor daily rate histogram for ITSM in Wales

ITSM
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM in Wales.

Contractor hourly rate trend for ITSM in Wales

ITSM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Wales region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +1 9 £325 -7.14% 5
West Wales -12 2 £318 -29.44% 2
ITSM
UK

ITSM
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 28 March 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for ITSM.

1 27 (100.00%) ITIL
2 19 (70.37%) Service Delivery
3 16 (59.26%) Service Management
4 14 (51.85%) PRINCE2
4 14 (51.85%) ITIL V3
5 13 (48.15%) Security Cleared
6 12 (44.44%) Release Management
7 11 (40.74%) SC Cleared
8 9 (33.33%) Degree
8 9 (33.33%) IBM
8 9 (33.33%) ITIL Certification
9 8 (29.63%) BizTalk Server
9 8 (29.63%) ISEB
9 8 (29.63%) XML
9 8 (29.63%) SQL Server
9 8 (29.63%) Project Management
9 8 (29.63%) InterSystems
9 8 (29.63%) Fiorano
9 8 (29.63%) WebSphere
9 8 (29.63%) HL7
9 8 (29.63%) IBM Integration Bus
9 8 (29.63%) SQL Server Integration Services
9 8 (29.63%) JCAPS
10 7 (25.93%) ServiceNow
10 7 (25.93%) XSLT
11 5 (18.52%) Analytical Skills
11 5 (18.52%) Disclosure Scotland
11 5 (18.52%) Business Analysis
11 5 (18.52%) EXIN
12 4 (14.81%) Agile Software Development

ITSM
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (29.63%) BizTalk Server
1 8 (29.63%) JCAPS
1 8 (29.63%) WebSphere
2 1 (3.70%) MS Exchange
Business Applications
1 2 (7.41%) Remedy ITSM
Communications & Networking
1 1 (3.70%) DHCP
1 1 (3.70%) DNS
1 1 (3.70%) IPsec
1 1 (3.70%) Network Security
1 1 (3.70%) RTP
1 1 (3.70%) SNMP
1 1 (3.70%) SSH
1 1 (3.70%) SSL
1 1 (3.70%) VoIP
Database & Business Intelligence
1 8 (29.63%) SQL Server
1 8 (29.63%) SQL Server Integration Services
Development Applications
1 1 (3.70%) HP UFT
1 1 (3.70%) LoadRunner
Job Titles
1 6 (22.22%) Analyst
2 5 (18.52%) Applications Manager
2 5 (18.52%) Applications Support
2 5 (18.52%) Applications Support Manager
2 5 (18.52%) Business Analyst
2 5 (18.52%) Support Manager
3 4 (14.81%) Administrator
3 4 (14.81%) Developer
3 4 (14.81%) ITSM Developer
3 4 (14.81%) ServiceNow Developer
4 3 (11.11%) Network Engineer
4 3 (11.11%) Service Management Specialist
4 3 (11.11%) Service Manager
4 3 (11.11%) Services Delivery Manager
4 3 (11.11%) Support Analyst
4 3 (11.11%) Technical Support
5 2 (7.41%) Network Support
5 2 (7.41%) SC Cleared Business Analyst
5 2 (7.41%) SC Cleared Network Engineer
5 2 (7.41%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 8 (29.63%) IBM Integration Bus
1 8 (29.63%) XML
2 7 (25.93%) XSLT
3 4 (14.81%) CSS
3 4 (14.81%) HTML
Miscellaneous
1 5 (18.52%) Analytical Skills
2 2 (7.41%) Client/Server
2 2 (7.41%) NHS
3 1 (3.70%) Mainframe
3 1 (3.70%) Management Information System
Operating Systems
1 2 (7.41%) Unix
1 2 (7.41%) Windows
1 2 (7.41%) Windows Server 2012
2 1 (3.70%) Linux
2 1 (3.70%) Windows 10
2 1 (3.70%) Windows 7
2 1 (3.70%) Windows 8
2 1 (3.70%) Windows Server
2 1 (3.70%) Windows Server 2003
2 1 (3.70%) Windows Server 2008
2 1 (3.70%) Windows XP
Processes & Methodologies
1 27 (100.00%) ITIL
2 19 (70.37%) Service Delivery
3 16 (59.26%) Service Management
4 14 (51.85%) ITIL V3
4 14 (51.85%) PRINCE2
5 12 (44.44%) Release Management
6 8 (29.63%) Project Management
7 5 (18.52%) Business Analysis
8 4 (14.81%) Agile Software Development
8 4 (14.81%) Customer Requirements
8 4 (14.81%) Integration Testing
8 4 (14.81%) Scrum
8 4 (14.81%) Service Design
8 4 (14.81%) System Integration Testing
8 4 (14.81%) Web Design
9 3 (11.11%) Informatics
10 2 (7.41%) Performance Analysis
10 2 (7.41%) Performance Management
10 2 (7.41%) Performance Metrics
10 2 (7.41%) Process Improvement
Programming Languages
1 4 (14.81%) JavaScript
2 1 (3.70%) C
2 1 (3.70%) SQL
Qualifications
1 13 (48.15%) Security Cleared
2 11 (40.74%) SC Cleared
3 9 (33.33%) Degree
3 9 (33.33%) ITIL Certification
4 8 (29.63%) ISEB
5 5 (18.52%) EXIN
6 1 (3.70%) CCNA
6 1 (3.70%) Cisco Certification
Quality Assurance & Compliance
1 8 (29.63%) HL7
2 5 (18.52%) Disclosure Scotland
3 2 (7.41%) SLA
4 1 (3.70%) ISO/IEC 27001
Systems Management
1 1 (3.70%) BMC Marimba
1 1 (3.70%) HP Quality Center
1 1 (3.70%) SCCM
1 1 (3.70%) WSUS
Vendors
1 9 (33.33%) IBM
2 8 (29.63%) Fiorano
2 8 (29.63%) InterSystems
3 7 (25.93%) ServiceNow
4 2 (7.41%) BMC
4 2 (7.41%) Cisco
4 2 (7.41%) Remedy
5 1 (3.70%) Blue Coat
5 1 (3.70%) CheckPoint
5 1 (3.70%) HP
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £250 - £300.00 per day
Posted: 19 hours ago
Cardiff, South Glamorgan
Lorien Resourcing
Rate: £400 - £410 per annum + market rate
Posted: 6 days ago