Period
to 22 July 2017

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
UK > Wales
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 49 59 41
Rank change year-on-year +10 -18 +29
Contract jobs citing Service Management 46 37 73
As % of all contract IT jobs advertised in Wales 3.47% 3.03% 4.48%
As % of the Processes & Methodologies category 4.11% 3.73% 5.59%
Number of daily rates quoted 34 32 39
Wales median daily rate £313 £444 £350
Median daily rate % change year-on-year -29.58% +26.79% +12.00%
10th Percentile £196 £200 £164
90th Percentile £379 £650 £575
UK median daily rate £425 £425 £400
% change year-on-year - +6.25% +6.67%
Number of hourly rates quoted 1 0 4
Wales median hourly rate £22.38 - £18.75
10th Percentile £21.15 - £14.99
90th Percentile £23.61 - £21.75
UK median hourly rate £16.00 £14.00 £15.50
% change year-on-year +14.29% -9.68% -3.13%

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Wales
Contract job vacancies with a requirement for process and methodology skills 1119 991 1306
As % of all contract IT job vacancies advertised in Wales 84.52% 81.16% 80.22%
Number of daily rates quoted 787 679 845
Wales median daily rate £380 £375 £356
Median daily rate % change year-on-year +1.33% +5.34% -5.07%
10th Percentile £183 £229 £225
90th Percentile £538 £525 £488
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 84 56 47
Wales median hourly rate £25.00 £17.25 £14.50
Median hourly rate % change year-on-year +44.93% +18.97% -29.27%
10th Percentile £13.00 £10.13 £10.40
90th Percentile £77.50 £69.50 £33.75
UK median hourly rate £25.00 £25.00 £21.91
% change year-on-year - +14.10% +5.59%

Service Management
Job Vacancy Trend in Wales

Job postings citing Service Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Management in Wales

Service Management
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Wales.

Contractor daily rate trend for Service Management in Wales

Service Management
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Service Management in Wales over the 6 months to 22 July 2017.

Contractor daily rate histogram for Service Management in Wales

Service Management
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Wales.

Contractor hourly rate trend for Service Management in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wales region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +21 38 £310 -23.69% 5
West Wales -13 2 £325 +86.78%
Mid Wales - 2 £513 -
North Wales - 1 £313 -
Service Management
UK

For the 6 months to 22 July 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Management.

1 32 (69.57%) ITIL
2 18 (39.13%) PRINCE2
3 16 (34.78%) Degree
4 15 (32.61%) Project Management
5 14 (30.43%) ITSM
5 14 (30.43%) Release Management
6 13 (28.26%) NHS
6 13 (28.26%) Windows
7 12 (26.09%) Citrix
7 12 (26.09%) HL7
8 11 (23.91%) Service Delivery
9 10 (21.74%) Migration
10 9 (19.57%) XML
10 9 (19.57%) SQL Server
10 9 (19.57%) IBM
10 9 (19.57%) Business Analysis
10 9 (19.57%) ISTQB Foundation Certification
11 8 (17.39%) Information Governance
11 8 (17.39%) Contract Management
11 8 (17.39%) IBM Integration Bus
11 8 (17.39%) WebSphere
11 8 (17.39%) SQL Server Integration Services
11 8 (17.39%) Hyper-V
11 8 (17.39%) JCAPS
11 8 (17.39%) XenApp
11 8 (17.39%) Fiorano
11 8 (17.39%) Management Information System
11 8 (17.39%) InterSystems
11 8 (17.39%) BizTalk Server
12 7 (15.22%) Microsoft

Service Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.39%) BizTalk Server
1 8 (17.39%) JCAPS
1 8 (17.39%) WebSphere
Applications
1 1 (2.17%) Microsoft Office
Business Applications
1 1 (2.17%) Remedy ITSM
Cloud Services
1 1 (2.17%) Office 365
Communications & Networking
1 7 (15.22%) LAN
1 7 (15.22%) WAN
2 6 (13.04%) Remote Desktop
3 5 (10.87%) POP3
3 5 (10.87%) SMTP
3 5 (10.87%) TCP/IP
4 3 (6.52%) Cisco ASA
4 3 (6.52%) Cisco IOS
4 3 (6.52%) Firewall
5 2 (4.35%) NetScaler
6 1 (2.17%) Cisco Nexus
6 1 (2.17%) Internet
6 1 (2.17%) MPLS
6 1 (2.17%) SMS
6 1 (2.17%) WLAN
Database & Business Intelligence
1 9 (19.57%) SQL Server
2 8 (17.39%) SQL Server Integration Services
Development Applications
1 3 (6.52%) SoapUI
2 1 (2.17%) HP UFT
2 1 (2.17%) LoadRunner
2 1 (2.17%) Team Foundation Server
2 1 (2.17%) Visual Studio
General
1 6 (13.04%) Finance
2 5 (10.87%) Legal
3 1 (2.17%) Multimedia
3 1 (2.17%) Telecoms
3 1 (2.17%) Welsh Language
Job Titles
1 10 (21.74%) Analyst
2 7 (15.22%) Infrastructure Engineer
3 6 (13.04%) Architect
3 6 (13.04%) Migration Engineer
4 5 (10.87%) Applications Architect
4 5 (10.87%) Applications Manager
4 5 (10.87%) Applications Support
4 5 (10.87%) Applications Support Manager
4 5 (10.87%) Support Manager
5 4 (8.70%) Lead Architect
5 4 (8.70%) Lead Test Analyst
5 4 (8.70%) Test Analyst
6 3 (6.52%) Delivery Manager
6 3 (6.52%) Network Engineer
7 2 (4.35%) Change Manager
7 2 (4.35%) Citrix Engineer
7 2 (4.35%) Information Analyst
7 2 (4.35%) Information Security Analyst
7 2 (4.35%) IT Services Manager
7 2 (4.35%) Senior Data Warehouse Specialist
Libraries, Frameworks & Software Standards
1 9 (19.57%) XML
2 8 (17.39%) IBM Integration Bus
3 7 (15.22%) XSLT
4 3 (6.52%) SOAP
5 1 (2.17%) Web Services
Miscellaneous
1 13 (28.26%) NHS
2 8 (17.39%) Management Information System
3 4 (8.70%) Data Centre
4 3 (6.52%) Client/Server
5 2 (4.35%) LIMS
6 1 (2.17%) Fintech
Operating Systems
1 13 (28.26%) Windows
2 7 (15.22%) Windows Server
3 6 (13.04%) Windows Server 2012
4 4 (8.70%) Linux
Processes & Methodologies
1 32 (69.57%) ITIL
2 18 (39.13%) PRINCE2
3 15 (32.61%) Project Management
4 14 (30.43%) ITSM
4 14 (30.43%) Release Management
5 11 (23.91%) Service Delivery
6 10 (21.74%) Migration
7 9 (19.57%) Business Analysis
8 8 (17.39%) Contract Management
8 8 (17.39%) Information Governance
9 7 (15.22%) Continuous Improvement
10 6 (13.04%) Conceptual Models
10 6 (13.04%) Information Security
10 6 (13.04%) Requirements Analysis
10 6 (13.04%) UML
10 6 (13.04%) Use Case
11 5 (10.87%) ITIL V3
12 4 (8.70%) Data Migration
12 4 (8.70%) Network Monitoring
12 4 (8.70%) Programme Management
Programming Languages
1 4 (8.70%) SQL
2 3 (6.52%) C++
3 1 (2.17%) Java
3 1 (2.17%) PL/SQL
Qualifications
1 16 (34.78%) Degree
2 9 (19.57%) ISTQB Foundation Certification
3 6 (13.04%) Security Cleared
4 5 (10.87%) CCA
4 5 (10.87%) CCAA
4 5 (10.87%) Citrix Certification
4 5 (10.87%) ISEB
4 5 (10.87%) ISTQB
5 2 (4.35%) CISA
5 2 (4.35%) CISM
5 2 (4.35%) CISSP
6 1 (2.17%) BPSS Clearance
6 1 (2.17%) CCIE
6 1 (2.17%) Cisco Certification
6 1 (2.17%) MCITP
6 1 (2.17%) MCSA
6 1 (2.17%) MCSE
6 1 (2.17%) MCTS
6 1 (2.17%) Microsoft Certification
6 1 (2.17%) MOS
Quality Assurance & Compliance
1 12 (26.09%) HL7
2 2 (4.35%) COBIT
2 2 (4.35%) ISO/IEC 27001
2 2 (4.35%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 2 (4.35%) PCI DSS
2 2 (4.35%) SLA
3 1 (2.17%) Disclosure Scotland
System Software
1 8 (17.39%) Hyper-V
1 8 (17.39%) XenApp
2 2 (4.35%) Microsoft App-V
2 2 (4.35%) XenServer
3 1 (2.17%) Active Directory
3 1 (2.17%) Virtual Machines
3 1 (2.17%) VMware Infrastructure
Systems Management
1 6 (13.04%) NetBackup
1 6 (13.04%) SCOM
2 3 (6.52%) Nagios
3 2 (4.35%) SCCM
3 2 (4.35%) WSUS
4 1 (2.17%) BMC Marimba
4 1 (2.17%) HP Quality Center
Vendors
1 12 (26.09%) Citrix
2 9 (19.57%) IBM
3 8 (17.39%) Fiorano
3 8 (17.39%) InterSystems
4 7 (15.22%) Microsoft
5 6 (13.04%) Veritas
6 5 (10.87%) Cisco
6 5 (10.87%) VMware
7 4 (8.70%) Juniper
8 3 (6.52%) Brocade
9 1 (2.17%) BMC
9 1 (2.17%) HP
9 1 (2.17%) McAfee
9 1 (2.17%) MikroTik
9 1 (2.17%) Remedy
9 1 (2.17%) SAP
9 1 (2.17%) ServiceNow
Cardiff, South Glamorgan
IntaPeople
Rate: £200 - £400 per hour
Posted: 5 days ago