Service Management Contracts in Wales

Service Management
UK > Wales

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 27 32 51
Rank change year-on-year +5 +19 0
Contract jobs citing Service Management 18 31 28
As % of all contract jobs advertised in Wales 4.47% 4.87% 2.78%
As % of the Processes & Methodologies category 5.64% 5.65% 3.34%
Number of daily rates quoted 12 20 15
10th Percentile £178 £273 £156
25th Percentile £202 £441 £185
Median daily rate (50th Percentile) £535 £500 £543
Median % change year-on-year +7.00% -7.83% +55.00%
75th Percentile £553 £575 £665
90th Percentile £568 £639 £678
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% +10.53%
Number of hourly rates quoted 2 0 8
10th Percentile - - £38.31
25th Percentile - - £45.63
Median hourly rate £19.00 - £46.83
75th Percentile - - £47.40
90th Percentile - - -
UK median hourly rate £17.72 £51.75 £17.81
% change year-on-year -65.76% +190.61% -23.28%

All Process and Methodology Skills
Wales

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 319 549 839
As % of all contract IT jobs advertised in Wales 79.16% 86.19% 83.40%
Number of daily rates quoted 221 423 609
10th Percentile £175 £180 £200
25th Percentile £350 £325 £373
Median daily rate (50th Percentile) £490 £475 £475
Median % change year-on-year +3.16% - +5.56%
75th Percentile £570 £574 £575
90th Percentile £667 £650 £650
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 31 29 31
10th Percentile £11.75 £14.00 £14.31
25th Percentile £14.78 £16.98 £19.02
Median hourly rate £22.50 £18.14 £25.00
Median % change year-on-year +24.04% -27.44% +31.58%
75th Percentile £51.75 £25.00 £29.25
90th Percentile £86.00 £49.00 £47.40
UK median hourly rate £35.00 £37.50 £25.00
% change year-on-year -6.67% +50.00% -

Service Management
Job Vacancy Trend in Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Management in Wales

Service Management
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing Service Management in Wales.

Daily rate trend for Service Management in Wales

Service Management
Daily Rate Histogram in Wales

Daily rate distribution for jobs citing Service Management in Wales over the 6 months to 25 April 2024.

Daily rate histogram for Service Management in Wales

Service Management
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing Service Management in Wales.

Hourly rate trend for Service Management in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wales region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales -5 12 £535 +7.00% 8
North Wales - 2 - -
West Wales - 1 £175 - 1
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (11.11%) SAN
1 2 (11.11%) TCP/IP
Database & Business Intelligence
1 2 (11.11%) Relational Database
General
1 3 (16.67%) Inclusion and Diversity
2 2 (11.11%) Digital Healthcare
2 2 (11.11%) Social Skills
3 1 (5.56%) Public Sector
Job Titles
1 8 (44.44%) Lead
2 6 (33.33%) Configuration Specialist
3 2 (11.11%) Analyst
3 2 (11.11%) Infrastructure Specialist
3 2 (11.11%) Product Specialist
3 2 (11.11%) Service Analyst
3 2 (11.11%) Service Desk Analyst
4 1 (5.56%) Administrator
4 1 (5.56%) Configuration Administrator
4 1 (5.56%) Performance Specialist
4 1 (5.56%) Systems Administration Leader
4 1 (5.56%) Systems Administrator
Miscellaneous
1 13 (72.22%) Management Information System
2 12 (66.67%) LIMS
3 2 (11.11%) BYOD
3 2 (11.11%) Data Centre
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows Server
1 2 (11.11%) Windows Server 2016
1 2 (11.11%) Windows Server 2019
Processes & Methodologies
1 14 (77.78%) Change Management
2 10 (55.56%) Information Management
3 7 (38.89%) Test Strategy
4 4 (22.22%) ITIL
4 4 (22.22%) Service Delivery
5 2 (11.11%) Converged Infrastructure
5 2 (11.11%) Customer Service
5 2 (11.11%) Cybersecurity
5 2 (11.11%) Infrastructure as Code
5 2 (11.11%) ITSM
5 2 (11.11%) Migration
5 2 (11.11%) Performance Management
5 2 (11.11%) Performance Testing
5 2 (11.11%) PRINCE2
5 2 (11.11%) Project Management
6 1 (5.56%) Agile
6 1 (5.56%) Configuration Management
6 1 (5.56%) PRINCE
Programming Languages
1 2 (11.11%) PowerShell
1 2 (11.11%) SQL
Qualifications
1 4 (22.22%) Degree
Quality Assurance & Compliance
1 2 (11.11%) ISO/IEC 27001
System Software
1 2 (11.11%) Active Directory
1 2 (11.11%) Hyper-V
Systems Management
1 2 (11.11%) Ansible
1 2 (11.11%) NetBackup
1 2 (11.11%) Terraform
1 2 (11.11%) VxRail
Vendors
1 11 (61.11%) InterSystems
2 2 (11.11%) 3PAR
2 2 (11.11%) Brocade
2 2 (11.11%) Dell
2 2 (11.11%) HP
2 2 (11.11%) Microsoft
2 2 (11.11%) VMware