Technical Support Contracts in Wales

Technical Support
UK > Wales

The median Technical Support daily rate in Wales is £200, according to job vacancies posted in the 6 months leading up to 29 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 35 - 56
Rank change year-on-year - - +16
Contract jobs requiring a Technical Support 4 0 1
As % of all contract jobs advertised in Wales 1.37% - 0.17%
As % of the Job Titles category 1.44% - 0.18%
Number of daily rates quoted 4 0 1
10th Percentile - - -
25th Percentile £190 - £158
Median daily rate (50th Percentile) £200 - £165
Median % change year-on-year - - -20.00%
75th Percentile £242 - £173
90th Percentile £299 - -
UK median daily rate £245 £210 £213
% change year-on-year +16.67% -1.18% -17.48%

All Contract IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Wales with a recognized job title 278 340 564
% of contract IT jobs with a recognized job title 95.21% 89.47% 95.27%
Number of daily rates quoted 196 231 429
10th Percentile £160 £160 £180
25th Percentile £255 £313 £313
Median daily rate (50th Percentile) £381 £450 £475
Median % change year-on-year -15.28% -5.26% -
75th Percentile £480 £550 £575
90th Percentile £613 £625 £650
UK median daily rate £505 £525 £540
% change year-on-year -3.81% -2.78% +2.86%
Number of hourly rates quoted 23 34 32
10th Percentile £13.66 £11.75 £13.13
25th Percentile £17.04 £14.57 £15.25
Median hourly rate £22.50 £19.09 £18.14
Median % change year-on-year +17.89% +5.21% -8.89%
75th Percentile £41.25 £43.19 £20.49
90th Percentile £45.00 £85.70 £47.25
UK median hourly rate £27.97 £37.18 £45.00
% change year-on-year -24.78% -17.38% +87.50%

Technical Support
Job Vacancy Trend in Wales

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Technical Support in Wales

Technical Support
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing Technical Support in Wales.

Daily rate trend for Technical Support in Wales

Technical Support
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing Technical Support in Wales.

Hourly rate trend for Technical Support in Wales

Technical Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Wales region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales - 4 £200 - 5
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales

For the 6 months to 29 May 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Technical Support in the job title.

1 4 (100.00%) LAN
1 4 (100.00%) WAN
2 3 (75.00%) Sophos
2 3 (75.00%) Cisco
2 3 (75.00%) Microsoft
2 3 (75.00%) Active Directory
2 3 (75.00%) Firewall
2 3 (75.00%) Azure
2 3 (75.00%) Microsoft 365
2 3 (75.00%) Microsoft Intune
2 3 (75.00%) Cybersecurity
2 3 (75.00%) Entra ID
3 1 (25.00%) Public Sector
3 1 (25.00%) Windows 10
3 1 (25.00%) ServiceNow
3 1 (25.00%) Mac OS
3 1 (25.00%) Enterprise Software
3 1 (25.00%) Remedy ITSM
3 1 (25.00%) SC Cleared
3 1 (25.00%) Security Cleared
3 1 (25.00%) Android
3 1 (25.00%) ITSM
3 1 (25.00%) Wi-Fi
3 1 (25.00%) Migration
3 1 (25.00%) Remedy
3 1 (25.00%) VoIP
3 1 (25.00%) Microsoft Office
3 1 (25.00%) Windows
3 1 (25.00%) Service Management
3 1 (25.00%) SLA

Technical Support Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Business Applications
1 1 (25.00%) Remedy ITSM
Cloud Services
1 3 (75.00%) Azure
1 3 (75.00%) Entra ID
1 3 (75.00%) Microsoft 365
Communications & Networking
1 4 (100.00%) LAN
1 4 (100.00%) WAN
2 3 (75.00%) Firewall
3 1 (25.00%) VoIP
3 1 (25.00%) Wi-Fi
General
1 1 (25.00%) Public Sector
Miscellaneous
1 1 (25.00%) Enterprise Software
Operating Systems
1 1 (25.00%) Android
1 1 (25.00%) Mac OS
1 1 (25.00%) Windows
1 1 (25.00%) Windows 10
Processes & Methodologies
1 3 (75.00%) Cybersecurity
2 1 (25.00%) ITSM
2 1 (25.00%) Migration
2 1 (25.00%) Service Management
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
Systems Management
1 3 (75.00%) Microsoft Intune
Vendors
1 3 (75.00%) Cisco
1 3 (75.00%) Microsoft
1 3 (75.00%) Sophos
2 1 (25.00%) Remedy
2 1 (25.00%) ServiceNow