The median contractor rate for a 2nd Line Support Engineer was £120 per day in advertised job vacancies in the West Midlands during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
England / West Midlands
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 110 140 108
Rank change year-on-year +30 -32  
Contract jobs requiring a 2nd Line Support Engineer 11 6 9
As % of all contract IT jobs advertised in the West Midlands 0.53% 0.20% 0.39%
As % of the Job Titles category 0.56% 0.21% 0.41%
Number of daily rates quoted 3 1 2
Median daily rate £120 £108 £200
Median daily rate % change year-on-year +11.62% -46.25%  
UK excluding London median daily rate £150 £150 £170
% change year-on-year - -11.76%  
Number of hourly rates quoted 2 0 7
Median hourly rate £15.82 - £16.60
90% offered a hourly rate of more than £15.68 - £13.00
10% offered a hourly rate of more than £15.96 - £18.30
UK excluding London median hourly rate £13.63 £13.23 £16.60
% change year-on-year +3.02% -20.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
West Midlands
Contract job vacancies with a job title containing a recognized job role 1968 2846 2221
As % of all contract IT job vacancies advertised in the West Midlands 94.71% 94.68% 95.44%
Number of daily rates quoted 3909 5965 5331
Median daily rate £393 £400 £350
Median daily rate % change year-on-year -1.87% +14.28%  
90% offered a daily rate of more than £225 £219 £200
10% offered a daily rate of more than £553 £525 £500
UK excluding London median daily rate £400 £399 £365
% change year-on-year +0.25% +9.31%  
Number of hourly rates quoted 271 302 504
Median hourly rate £16.00 £17.00 £16.60
Median hourly rate % change year-on-year -5.88% +2.40%  
90% offered a hourly rate of more than £11.25 £10.41 £10.97
10% offered a hourly rate of more than £52.50 £39.43 £31.25
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year - +9.37%  

2nd Line Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for 2nd Line Support Engineer in the West Midlands

2nd Line Support Engineer
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in the West Midlands.

Contractor daily rate trend for 2nd Line Support Engineer in the West Midlands

2nd Line Support Engineer
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in the West Midlands.

Contractor hourly rate trend for 2nd Line Support Engineer in the West Midlands

2nd Line Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the West Midlands region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Solihull - 6 - -
Coventry +16 2 £105 -
Birmingham +15 2 £120 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 28 June 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring 2nd Line Support Engineer in the job title.

1 18 (94.74%) Windows
2 14 (73.68%) Windows 7
3 13 (68.42%) Citrix
4 11 (57.89%) Microsoft
4 11 (57.89%) Windows 10
5 10 (52.63%) Office 365
6 9 (47.37%) Microsoft Office
6 9 (47.37%) ITIL
7 7 (36.84%) Blackberry
7 7 (36.84%) SCCM
8 6 (31.58%) Remote Desktop
8 6 (31.58%) SC Cleared
8 6 (31.58%) Security Cleared
8 6 (31.58%) Blackberry Enterprise Server
8 6 (31.58%) Microsoft App-V
9 5 (26.32%) Migration
9 5 (26.32%) Windows 8
10 3 (15.79%) Windows Server
10 3 (15.79%) Windows Server 2008
10 3 (15.79%) Knowledge Management
10 3 (15.79%) Incident Management
10 3 (15.79%) MS Exchange
10 3 (15.79%) Cisco
10 3 (15.79%) Active Directory
11 2 (10.53%) Thin Client
11 2 (10.53%) Windows Server 2003
11 2 (10.53%) Exchange Server 2007
11 2 (10.53%) Fat Client
11 2 (10.53%) Android
11 2 (10.53%) Break/Fix

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) Blackberry Enterprise Server
2 3 (15.79%) MS Exchange
3 2 (10.53%) Exchange Server 2007
4 1 (5.26%) Exchange Server 2003
4 1 (5.26%) Exchange Server 2010
Applications
1 9 (47.37%) Microsoft Office
Cloud Services
1 10 (52.63%) Office 365
Communications & Networking
1 6 (31.58%) Remote Desktop
2 1 (5.26%) 3G
2 1 (5.26%) Cisco IOS
2 1 (5.26%) Firewall
2 1 (5.26%) IP Telephony
2 1 (5.26%) TCP/IP
2 1 (5.26%) VLAN
Miscellaneous
1 7 (36.84%) Blackberry
2 2 (10.53%) Fat Client
2 2 (10.53%) Thin Client
3 1 (5.26%) Data Centre
3 1 (5.26%) Driving Licence
Operating Systems
1 18 (94.74%) Windows
2 14 (73.68%) Windows 7
3 11 (57.89%) Windows 10
4 5 (26.32%) Windows 8
5 3 (15.79%) Windows Server
5 3 (15.79%) Windows Server 2008
6 2 (10.53%) Android
6 2 (10.53%) Windows Server 2003
7 1 (5.26%) Apple iOS
7 1 (5.26%) Windows Server 2012
7 1 (5.26%) Windows XP
Processes & Methodologies
1 9 (47.37%) ITIL
2 5 (26.32%) Migration
3 3 (15.79%) Incident Management
3 3 (15.79%) Knowledge Management
4 2 (10.53%) Break/Fix
5 1 (5.26%) Business Continuity
5 1 (5.26%) ITIL V3
5 1 (5.26%) Mathematics
5 1 (5.26%) Network Management
5 1 (5.26%) Service Management
Programming Languages
1 1 (5.26%) C
Qualifications
1 6 (31.58%) SC Cleared
1 6 (31.58%) Security Cleared
2 1 (5.26%) A+ Certification
2 1 (5.26%) DBS Check
2 1 (5.26%) ECDL
2 1 (5.26%) ITIL Certification
2 1 (5.26%) Microsoft Certification
2 1 (5.26%) MOS
System Software
1 6 (31.58%) Microsoft App-V
2 3 (15.79%) Active Directory
3 1 (5.26%) VMware Infrastructure
3 1 (5.26%) XenApp
3 1 (5.26%) XenDesktop
Systems Management
1 7 (36.84%) SCCM
Vendors
1 13 (68.42%) Citrix
2 11 (57.89%) Microsoft
3 3 (15.79%) Cisco
4 1 (5.26%) Avaya
4 1 (5.26%) Dell
4 1 (5.26%) HP
4 1 (5.26%) LANDesk
4 1 (5.26%) Toshiba
4 1 (5.26%) VMware