Period
to 15 November 2018

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > West Midlands
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 64 70 70
Rank change year-on-year +6 0 +6
Contract jobs citing Service Delivery 180 135 183
As % of all contract IT jobs advertised in the West Midlands 3.49% 2.80% 2.93%
As % of the Processes & Methodologies category 4.05% 3.34% 3.46%
Number of daily rates quoted 100 68 91
West Midlands median daily rate £445 £400 £425
Median daily rate % change year-on-year +11.25% -5.88% -2.86%
10th Percentile £293 £182 £213
90th Percentile £600 £588 £600
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 13 12 5
West Midlands median hourly rate £21.50 £20.00 £15.50
Median hourly rate % change year-on-year +7.50% +29.03% -
10th Percentile £15.10 £12.79 £9.25
90th Percentile £32.05 £33.60 £20.10
England median hourly rate £18.00 £17.00 £17.06
% change year-on-year +5.88% -0.35% -7.78%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Contract vacancies with a requirement for process or methodology skills 4,439 4,040 5,286
As % of all contract IT jobs advertised in the West Midlands 86.13% 83.94% 84.74%
Number of daily rates quoted 2,712 2,582 3,149
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £265 £240 £250
90th Percentile £575 £550 £550
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 172 137 151
West Midlands median hourly rate £15.85 £23.00 £17.12
Median hourly rate % change year-on-year -31.09% +34.35% -14.40%
10th Percentile £11.03 £11.25 £10.61
90th Percentile £38.75 £48.75 £40.00
England median hourly rate £22.00 £23.50 £22.84
% change year-on-year -6.38% +2.91% +3.80%

Service Delivery
Job Vacancy Trend in the West Midlands

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Delivery in the West Midlands

Service Delivery
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the West Midlands.

Contractor daily rate trend for Service Delivery in the West Midlands

Service Delivery
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Delivery in the West Midlands over the 6 months to 15 November 2018.

Contractor daily rate histogram for Service Delivery in the West Midlands

Service Delivery
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the West Midlands.

Contractor hourly rate trend for Service Delivery in the West Midlands

Service Delivery
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing Service Delivery in the West Midlands over the 6 months to 15 November 2018.

Contractor hourly rate histogram for Service Delivery in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire -16 62 £475 -7.99% 4
Birmingham +15 41 £425 - 18
Coventry -6 18 £475 +26.67% 4
Solihull +21 17 £369 -43.27% 6
Herefordshire -6 9 £375 +150.00% 2
Warwickshire +2 5 £423 -13.33% 4
Dudley -3 3 £110 -68.57%
Worcestershire - 3 £175 - 4
Wolverhampton -7 2 £336 +198.89%
Sutton Coldfield - 1 £502 -
Service Delivery
England

For the 6 months to 15 November 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for Service Delivery.

1 73 (40.56%) Agile Software Development
2 51 (28.33%) ITIL
3 48 (26.67%) Project Management
4 41 (22.78%) Microsoft
4 41 (22.78%) Scrum
5 29 (16.11%) DevOps
5 29 (16.11%) Coaching
6 24 (13.33%) Service Management
6 24 (13.33%) Windows
6 24 (13.33%) Business Analysis
6 24 (13.33%) Microservices
7 22 (12.22%) TDD
8 21 (11.67%) VMware
8 21 (11.67%) Security Cleared
8 21 (11.67%) VMware Infrastructure
9 20 (11.11%) Scala
9 20 (11.11%) Amazon AWS
9 20 (11.11%) Play Framework
10 18 (10.00%) REST
10 18 (10.00%) JavaScript
11 16 (8.89%) Middleware
11 16 (8.89%) HTML
11 16 (8.89%) CSS
11 16 (8.89%) SLA
11 16 (8.89%) HTML5
11 16 (8.89%) User Stories
12 15 (8.33%) Gherkin
12 15 (8.33%) Agile Project Management
12 15 (8.33%) Sass
12 15 (8.33%) LESS

Service Delivery
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.78%) Confluence
2 6 (3.33%) Documentum
3 5 (2.78%) Skype for Business
4 2 (1.11%) Appian
4 2 (1.11%) Exchange Server 2010
4 2 (1.11%) Exchange Server 2013
4 2 (1.11%) MS Exchange
4 2 (1.11%) Oracle Workflow
5 1 (0.56%) CMS
5 1 (0.56%) Elasticsearch
5 1 (0.56%) IIS
5 1 (0.56%) SAS
5 1 (0.56%) SharePoint
Applications
1 8 (4.44%) Microsoft Office
2 1 (0.56%) Microsoft Excel
2 1 (0.56%) Microsoft Project
Business Applications
1 3 (1.67%) Dynamics CRM
2 2 (1.11%) Dynamics NAV
2 2 (1.11%) Oracle BPM
2 2 (1.11%) Oracle CRM
2 2 (1.11%) SAP Hybris
2 2 (1.11%) Siebel CRM
3 1 (0.56%) assyst
3 1 (0.56%) Oracle Retail
3 1 (0.56%) Salesforce.com CRM
3 1 (0.56%) SAP ERP
Cloud Services
1 20 (11.11%) Amazon AWS
2 11 (6.11%) GitHub
2 11 (6.11%) Google Analytics
3 10 (5.56%) Microsoft Azure
3 10 (5.56%) Slack
4 8 (4.44%) Office 365
5 5 (2.78%) IaaS
5 5 (2.78%) OneDrive
5 5 (2.78%) PaaS
5 5 (2.78%) SaaS
6 4 (2.22%) Azure Active Directory
6 4 (2.22%) Cloud Computing
Communications & Networking
1 10 (5.56%) Skype
2 5 (2.78%) Internet
2 5 (2.78%) Intranet
2 5 (2.78%) WAN
3 4 (2.22%) Firewall
3 4 (2.22%) LAN
3 4 (2.22%) Wi-Fi
4 3 (1.67%) MPLS
4 3 (1.67%) VPN
4 3 (1.67%) Wireless
5 2 (1.11%) 4G
5 2 (1.11%) BGP
5 2 (1.11%) Broadband
5 2 (1.11%) DSL
5 2 (1.11%) NAS
5 2 (1.11%) NGN
5 2 (1.11%) SAN
5 2 (1.11%) WLAN
6 1 (0.56%) Cisco ASA
6 1 (0.56%) Unified Communications
Database & Business Intelligence
1 14 (7.78%) MongoDB
2 4 (2.22%) Amazon RDS
3 2 (1.11%) Oracle Reports
4 1 (0.56%) PostgreSQL
4 1 (0.56%) RDBMS
4 1 (0.56%) Relational Database
Development Applications
1 15 (8.33%) Cucumber
1 15 (8.33%) gulp
1 15 (8.33%) JIRA
2 13 (7.22%) Git (software)
2 13 (7.22%) Jenkins
3 12 (6.67%) Selenium
4 11 (6.11%) Artifactory
4 11 (6.11%) Gatling
4 11 (6.11%) IntelliJ
4 11 (6.11%) Sublime Text
4 11 (6.11%) Visual Studio Code
4 11 (6.11%) WebDriver
5 1 (0.56%) PHPUnit
General
1 13 (7.22%) Finance
2 6 (3.33%) Military
3 5 (2.78%) Legal
3 5 (2.78%) Telecoms
4 3 (1.67%) Marketing
5 2 (1.11%) Manufacturing
6 1 (0.56%) Aerospace
6 1 (0.56%) Back Office
6 1 (0.56%) Law
6 1 (0.56%) Local Government
6 1 (0.56%) Retail
Job Titles
1 27 (15.00%) Developer
2 20 (11.11%) Architect
2 20 (11.11%) Service Manager
3 19 (10.56%) Scala Developer
4 17 (9.44%) Analyst
4 17 (9.44%) Solutions Architect
5 14 (7.78%) Delivery Manager
6 13 (7.22%) AWS Architect
6 13 (7.22%) Project Manager
6 13 (7.22%) VMware Architect
7 12 (6.67%) AWS Solutions Architect
7 12 (6.67%) Scrum Master
8 11 (6.11%) Business Analyst
9 10 (5.56%) AWS Infrastructure Architect
9 10 (5.56%) Services Delivery Manager
9 10 (5.56%) Technical Manager
10 9 (5.00%) Infrastructure Solutions Architect
11 8 (4.44%) Agile Scrum Master
12 7 (3.89%) Infrastructure Architect
12 7 (3.89%) Product Manager
Libraries, Frameworks & Software Standards
1 20 (11.11%) Play Framework
2 18 (10.00%) REST
3 16 (8.89%) CSS
3 16 (8.89%) HTML
3 16 (8.89%) HTML5
3 16 (8.89%) Middleware
4 15 (8.33%) Gherkin
4 15 (8.33%) LESS
4 15 (8.33%) Node.js
4 15 (8.33%) Sass
5 11 (6.11%) YAML
6 4 (2.22%) .NET
6 4 (2.22%) jQuery
6 4 (2.22%) Web Services
7 3 (1.67%) AngularJS
7 3 (1.67%) RESTful
7 3 (1.67%) Spring
7 3 (1.67%) Spring Boot
8 2 (1.11%) Angular 2
8 2 (1.11%) Velocity
Miscellaneous
1 14 (7.78%) Analytical Skills
2 12 (6.67%) Data Centre
3 7 (3.89%) Management Information System
4 6 (3.33%) Fat Client
4 6 (3.33%) Self-Motivation
4 6 (3.33%) Thin Client
4 6 (3.33%) Virtual Team
5 5 (2.78%) Enterprise Software
6 3 (1.67%) Public Cloud
7 2 (1.11%) CMDB
7 2 (1.11%) Private Cloud
7 2 (1.11%) Smartphone
8 1 (0.56%) NHS
8 1 (0.56%) PMI
8 1 (0.56%) STB
8 1 (0.56%) User Experience
Operating Systems
1 24 (13.33%) Windows
2 14 (7.78%) Windows Server
3 10 (5.56%) Mac OS
4 7 (3.89%) Windows 7
5 2 (1.11%) Linux
5 2 (1.11%) Mac OS X
5 2 (1.11%) MVS
5 2 (1.11%) Unix
5 2 (1.11%) Windows 10
6 1 (0.56%) Windows XP
Processes & Methodologies
1 73 (40.56%) Agile Software Development
2 51 (28.33%) ITIL
3 48 (26.67%) Project Management
4 41 (22.78%) Scrum
5 29 (16.11%) Coaching
5 29 (16.11%) DevOps
6 24 (13.33%) Business Analysis
6 24 (13.33%) Microservices
6 24 (13.33%) Service Management
7 22 (12.22%) TDD
8 16 (8.89%) User Stories
9 15 (8.33%) Agile Project Management
9 15 (8.33%) Mentoring
9 15 (8.33%) Problem-Solving
10 14 (7.78%) Continuous Improvement
10 14 (7.78%) Continuous Integration
10 14 (7.78%) Pair Programming
10 14 (7.78%) Technical Architecture
11 13 (7.22%) PRINCE2
11 13 (7.22%) Stakeholder Management
Programming Languages
1 20 (11.11%) Scala
2 18 (10.00%) JavaScript
3 14 (7.78%) Ruby
4 11 (6.11%) Groovy
5 10 (5.56%) Bash Shell
6 7 (3.89%) Java
7 3 (1.67%) C#
8 2 (1.11%) C
8 2 (1.11%) SQL
9 1 (0.56%) PHP
9 1 (0.56%) PHP 7
9 1 (0.56%) T-SQL
Qualifications
1 21 (11.67%) Security Cleared
2 13 (7.22%) MCSE
2 13 (7.22%) Microsoft Certification
2 13 (7.22%) SC Cleared
3 11 (6.11%) MCP
4 6 (3.33%) BPSS Clearance
4 6 (3.33%) DV Cleared
4 6 (3.33%) ITIL Certification
4 6 (3.33%) ITIL Foundation Certificate
5 5 (2.78%) APMP
5 5 (2.78%) CISMP
5 5 (2.78%) CISSP
5 5 (2.78%) MCITP
6 3 (1.67%) Cisco Certification
6 3 (1.67%) Degree
7 2 (1.11%) A+ Certification
7 2 (1.11%) CCNA
7 2 (1.11%) CCNP
8 1 (0.56%) CCDA
8 1 (0.56%) CCDP
Quality Assurance & Compliance
1 16 (8.89%) SLA
2 14 (7.78%) QA
3 8 (4.44%) GDPR
4 6 (3.33%) JSP 440
5 2 (1.11%) Disclosure Scotland
6 1 (0.56%) COBIT
6 1 (0.56%) Data Quality
6 1 (0.56%) Sarbanes-Oxley
System Software
1 21 (11.67%) VMware Infrastructure
2 15 (8.33%) Docker
3 10 (5.56%) Hyper-V
4 9 (5.00%) Active Directory
5 8 (4.44%) VMware Workstation
6 6 (3.33%) Microsoft App-V
6 6 (3.33%) Terminal Services
7 2 (1.11%) VMware ESXi
Systems Management
1 13 (7.22%) SCCM
2 12 (6.67%) Kibana
3 11 (6.11%) Grafana
3 11 (6.11%) Graphite
4 6 (3.33%) SafeCom
4 6 (3.33%) WSUS
5 5 (2.78%) Single Sign-On
6 4 (2.22%) Microsoft Intune
6 4 (2.22%) SCOM
7 3 (1.67%) Kubernetes
8 2 (1.11%) McAfee ePO
8 2 (1.11%) vCenter Server
Vendors
1 41 (22.78%) Microsoft
2 21 (11.67%) VMware
3 14 (7.78%) Cisco
4 12 (6.67%) Splunk
5 11 (6.11%) Google
6 7 (3.89%) Meraki
6 7 (3.89%) Oracle
7 6 (3.33%) Pega
7 6 (3.33%) SAP
7 6 (3.33%) Wyse
8 3 (1.67%) ServiceNow
9 2 (1.11%) Fujitsu
9 2 (1.11%) HP
9 2 (1.11%) hybris
9 2 (1.11%) IBM
9 2 (1.11%) Juniper
9 2 (1.11%) McAfee
9 2 (1.11%) NetApp
9 2 (1.11%) Siebel
10 1 (0.56%) Zend