The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > West Midlands
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 56 63 68
Rank change year-on-year +7 +5  
Contract jobs citing Service Delivery 68 81 51
As % of all contract IT jobs advertised in the West Midlands 3.30% 2.70% 2.15%
As % of the Processes & Methodologies category 3.93% 3.26% 2.79%
Number of daily rates quoted 47 51 31
West Midlands median daily rate £458 £363 £320
Median daily rate % change year-on-year +26.20% +13.28%  
10th Percentile £310 £180 £115
90th Percentile £580 £525 £461
England median daily rate £425 £400 £388
% change year-on-year +6.25% +3.22%  
Number of hourly rates quoted 2 0 3
West Midlands median hourly rate £24.25 - £20.00
England median hourly rate £16.00 £23.00 £16.25
% change year-on-year -30.43% +41.53%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Midlands
Contract job vacancies with a requirement for process and methodology skills 1729 2482 1831
As % of all contract IT job vacancies advertised in the West Midlands 83.93% 82.79% 77.26%
Number of daily rates quoted 3961 5547 4038
West Midlands median daily rate £413 £400 £375
Median daily rate % change year-on-year +3.12% +6.66%  
10th Percentile £263 £250 £250
90th Percentile £575 £538 £525
England median daily rate £450 £450 £415
% change year-on-year - +8.43%  
Number of hourly rates quoted 199 123 227
West Midlands median hourly rate £28.00 £24.00 £25.00
Median hourly rate % change year-on-year +16.66% -4.00%  
10th Percentile £11.75 £12.00 £13.90
90th Percentile £53.75 £42.90 £45.25
England median hourly rate £32.00 £27.50 £25.00
% change year-on-year +16.36% +10.00%  

Service Delivery
Job Vacancy Trend in the West Midlands

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Delivery in the West Midlands

Service Delivery
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the West Midlands.

Contractor daily rate trend for Service Delivery in the West Midlands

Service Delivery
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Service Delivery in the West Midlands over the 3 months to 29 June 2017.

Contractor daily rate histogram for Service Delivery in the West Midlands

Service Delivery
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the West Midlands.

Contractor hourly rate trend for Service Delivery in the West Midlands

Service Delivery
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing Service Delivery in the West Midlands over the 3 months to 29 June 2017.

Contractor hourly rate histogram for Service Delivery in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +17 23 £500 +25.00% 9
Shropshire +17 12 £575 - 3
Warwickshire +5 11 £538 +95.45% 3
Worcestershire +14 2 - - 1
Dudley +4 2 - - 1
Coventry +3 2 £460 +24.93% 1
Wolverhampton - 2 £113 - 1
Service Delivery
England

For the 6 months to 29 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Delivery.

1 33 (27.97%) ITIL
2 32 (27.12%) Agile Software Development
3 28 (23.73%) Project Management
4 21 (17.80%) Finance
5 20 (16.95%) IT Strategy
6 19 (16.10%) Service Management
6 19 (16.10%) PRINCE2
7 16 (13.56%) Service Design
8 14 (11.86%) TOGAF
9 13 (11.02%) Technical Architecture
9 13 (11.02%) Cisco
10 12 (10.17%) Degree
11 11 (9.32%) Management Information System
11 11 (9.32%) Agile Project Management
12 10 (8.47%) Analytical Skills
12 10 (8.47%) Stakeholder Management
12 10 (8.47%) Microsoft
12 10 (8.47%) Business Analysis
12 10 (8.47%) Cloud Computing
13 9 (7.63%) Open Source
13 9 (7.63%) TDD
13 9 (7.63%) Scrum
13 9 (7.63%) Firewall
14 8 (6.78%) Windows
14 8 (6.78%) PMO
14 8 (6.78%) User Stories
15 7 (5.93%) Waterfall
15 7 (5.93%) User Experience
15 7 (5.93%) Middleware
16 6 (5.08%) Active Directory

Service Delivery
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.39%) Documentum
2 2 (1.69%) Blackberry Enterprise Server
2 2 (1.69%) MS Exchange
2 2 (1.69%) SharePoint
3 1 (0.85%) Confluence
3 1 (0.85%) Mule
3 1 (0.85%) Mule ESB
3 1 (0.85%) OpenStack
3 1 (0.85%) Skype for Business
Applications
1 3 (2.54%) Microsoft Excel
1 3 (2.54%) Microsoft Project
1 3 (2.54%) MS Visio
2 2 (1.69%) Microsoft Office
2 2 (1.69%) Spreadsheet
3 1 (0.85%) Microsoft PowerPoint
Business Applications
1 2 (1.69%) Maximo
1 2 (1.69%) TRIRIGA
2 1 (0.85%) Remedy ITSM
2 1 (0.85%) SAP HR
Cloud Services
1 10 (8.47%) Cloud Computing
2 6 (5.08%) Amazon AWS
3 5 (4.24%) Microsoft Azure
4 2 (1.69%) IaaS
4 2 (1.69%) Office 365
4 2 (1.69%) SaaS
5 1 (0.85%) Oracle CX
Communications & Networking
1 9 (7.63%) Firewall
2 5 (4.24%) Cisco Nexus
2 5 (4.24%) LAN
2 5 (4.24%) WAN
3 3 (2.54%) Cisco ISE
3 3 (2.54%) Wi-Fi
4 2 (1.69%) 4G
4 2 (1.69%) Cisco ASA
4 2 (1.69%) DHCP
4 2 (1.69%) Internet
4 2 (1.69%) Intranet
4 2 (1.69%) MPLS
4 2 (1.69%) SAN
4 2 (1.69%) VPN
4 2 (1.69%) Wireless
5 1 (0.85%) HTTP
5 1 (0.85%) Network Security
5 1 (0.85%) Skype
5 1 (0.85%) SSL
5 1 (0.85%) WLAN
Database & Business Intelligence
1 2 (1.69%) MongoDB
1 2 (1.69%) NoSQL
1 2 (1.69%) PostgreSQL
2 1 (0.85%) Apache Cassandra
2 1 (0.85%) BusinessObjects
2 1 (0.85%) DataStage
2 1 (0.85%) MS Access
2 1 (0.85%) MySQL
2 1 (0.85%) Relational Database
2 1 (0.85%) SQL Server
Development Applications
1 5 (4.24%) Git (software)
2 2 (1.69%) JIRA
2 2 (1.69%) Vagrant
3 1 (0.85%) Bower
3 1 (0.85%) Cucumber
3 1 (0.85%) Grunt
3 1 (0.85%) gulp
3 1 (0.85%) IntelliJ
3 1 (0.85%) Jasmine
3 1 (0.85%) Jenkins
3 1 (0.85%) Karma Test Runner
3 1 (0.85%) NuGet
3 1 (0.85%) Octopus Deploy
3 1 (0.85%) PhantomJS
3 1 (0.85%) Protractor
3 1 (0.85%) Sublime Text
3 1 (0.85%) Team Foundation Server
3 1 (0.85%) TeamCity
3 1 (0.85%) WebStorm
General
1 21 (17.80%) Finance
2 6 (5.08%) Automotive
3 4 (3.39%) Billing
3 4 (3.39%) Telecoms
4 3 (2.54%) Marketing
5 2 (1.69%) Manufacturing
6 1 (0.85%) Advertising
6 1 (0.85%) Back Office
6 1 (0.85%) Legal
6 1 (0.85%) Local Government
6 1 (0.85%) Retail
Job Titles
1 22 (18.64%) Service Manager
2 21 (17.80%) Delivery Manager
3 18 (15.25%) Services Delivery Manager
4 17 (14.41%) Architect
5 15 (12.71%) Project Manager
6 12 (10.17%) Analyst
7 8 (6.78%) Business Analyst
8 6 (5.08%) Network Manager
8 6 (5.08%) Product Manager
8 6 (5.08%) Solutions Architect
8 6 (5.08%) Technical Architect
9 5 (4.24%) Head of Architecture
9 5 (4.24%) Infrastructure Architect
9 5 (4.24%) Infrastructure Solutions Architect
9 5 (4.24%) IT Manager
9 5 (4.24%) Transformation Manager
9 5 (4.24%) Transformation Project Manager
10 4 (3.39%) Digital Product Manager
10 4 (3.39%) Enterprise Architect
10 4 (3.39%) Network Project Manager
Libraries, Frameworks & Software Standards
1 7 (5.93%) Middleware
2 5 (4.24%) Web Services
3 4 (3.39%) HTML
4 3 (2.54%) AngularJS
4 3 (2.54%) REST
5 2 (1.69%) CSS
5 2 (1.69%) Play Framework
5 2 (1.69%) Spring
5 2 (1.69%) Symfony
5 2 (1.69%) WF
6 1 (0.85%) .NET
6 1 (0.85%) Ajax
6 1 (0.85%) Django
6 1 (0.85%) Doctrine
6 1 (0.85%) JSON
6 1 (0.85%) Ruby on Rails
6 1 (0.85%) Sass
6 1 (0.85%) SOAP
6 1 (0.85%) spray
6 1 (0.85%) Spring Boot
Miscellaneous
1 11 (9.32%) Management Information System
2 10 (8.47%) Analytical Skills
3 7 (5.93%) User Experience
4 5 (4.24%) Data Centre
5 4 (3.39%) Smart Meter
6 3 (2.54%) Fat Client
6 3 (2.54%) Thin Client
7 2 (1.69%) Blackberry
7 2 (1.69%) Private Cloud
8 1 (0.85%) CMDB
8 1 (0.85%) Fintech
8 1 (0.85%) PKI
Operating Systems
1 8 (6.78%) Windows
2 6 (5.08%) Unix
3 4 (3.39%) Linux
3 4 (3.39%) Windows 7
4 3 (2.54%) Windows Server
5 2 (1.69%) Windows 10
5 2 (1.69%) Windows 8
6 1 (0.85%) Mac OS X
6 1 (0.85%) MVS
Processes & Methodologies
1 33 (27.97%) ITIL
2 32 (27.12%) Agile Software Development
3 28 (23.73%) Project Management
4 20 (16.95%) IT Strategy
5 19 (16.10%) PRINCE2
5 19 (16.10%) Service Management
6 16 (13.56%) Service Design
7 14 (11.86%) TOGAF
8 13 (11.02%) Technical Architecture
9 11 (9.32%) Agile Project Management
10 10 (8.47%) Business Analysis
10 10 (8.47%) Stakeholder Management
11 9 (7.63%) Open Source
11 9 (7.63%) Scrum
11 9 (7.63%) TDD
12 8 (6.78%) User Stories
13 7 (5.93%) Waterfall
14 6 (5.08%) Capacity Planning
14 6 (5.08%) ITIL V3
14 6 (5.08%) Programme Governance
Programming Languages
1 5 (4.24%) PHP
1 5 (4.24%) SQL
2 4 (3.39%) Java
2 4 (3.39%) JavaScript
3 2 (1.69%) Scala
3 2 (1.69%) VBA
4 1 (0.85%) Korn
4 1 (0.85%) Perl
4 1 (0.85%) PowerShell
4 1 (0.85%) Ruby
4 1 (0.85%) Shell Script
Qualifications
1 12 (10.17%) Degree
2 5 (4.24%) CCNP
2 5 (4.24%) Cisco Certification
2 5 (4.24%) ITIL Certification
3 3 (2.54%) Security Cleared
4 2 (1.69%) DBS Check
4 2 (1.69%) HNC
4 2 (1.69%) ITIL Foundation Certificate
4 2 (1.69%) SC Cleared
5 1 (0.85%) A+ Certification
5 1 (0.85%) CCAB
5 1 (0.85%) CITP
5 1 (0.85%) MAPM
5 1 (0.85%) Oracle Certification
Quality Assurance & Compliance
1 8 (6.78%) PMO
2 5 (4.24%) SLA
3 2 (1.69%) QA
4 1 (0.85%) Disclosure Scotland
4 1 (0.85%) WAI
4 1 (0.85%) WCAG
System Software
1 6 (5.08%) Active Directory
2 4 (3.39%) Hyper-V
3 3 (2.54%) Docker
3 3 (2.54%) VMware Workstation
4 2 (1.69%) Microsoft App-V
4 2 (1.69%) Terminal Services
4 2 (1.69%) VMware Infrastructure
Systems Management
1 3 (2.54%) SCCM
2 2 (1.69%) Ansible
2 2 (1.69%) Norton AntiVirus
2 2 (1.69%) SafeCom
2 2 (1.69%) WSUS
3 1 (0.85%) Kubernetes
3 1 (0.85%) Opscode Chef
3 1 (0.85%) Puppet
Vendors
1 13 (11.02%) Cisco
2 10 (8.47%) Microsoft
3 5 (4.24%) IBM
4 4 (3.39%) Pega
5 3 (2.54%) Citrix
5 3 (2.54%) Juniper
5 3 (2.54%) Oracle
5 3 (2.54%) ServiceNow
5 3 (2.54%) VMware
6 2 (1.69%) McAfee
6 2 (1.69%) NetApp
6 2 (1.69%) Nokia
6 2 (1.69%) Salesforce.com
6 2 (1.69%) Symantec
6 2 (1.69%) Wyse
7 1 (0.85%) AppSense
7 1 (0.85%) BMC
7 1 (0.85%) Remedy
7 1 (0.85%) SAP
7 1 (0.85%) Zend
Nuneaton, Warwickshire
EPAM Systems
Rate: Daily rate contract
Posted: 3 days ago
Dudley, West Midlands (County)
ARC IT Recruitment Ltd
Rate: Market Rate
Posted: 5 days ago