1st Line Support Contracts in West Yorkshire

First Line Support
Yorkshire > West Yorkshire

The median First Line Support daily rate in West Yorkshire is £130 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 68 101 107
Rank change year-on-year +33 +6 -29
Contract jobs requiring a 1st Line Support 7 7 8
As % of all contract jobs advertised in West Yorkshire 0.70% 0.43% 0.42%
As % of the Job Titles category 0.75% 0.44% 0.43%
Number of daily rates quoted 6 6 4
10th Percentile £123 £144 £115
25th Percentile £123 £152 £125
Median daily rate (50th Percentile) £130 £181 £138
Median % change year-on-year -28.28% +31.82% +25.00%
75th Percentile £143 £215 £150
90th Percentile £145 £225 £161
Yorkshire median daily rate £133 £151 £135
% change year-on-year -11.96% +11.48% +14.89%
Number of hourly rates quoted 1 0 1
Median hourly rate £15.17 - £15.00
Yorkshire median hourly rate £14.59 - £15.00
% change year-on-year - - -24.62%

All Contract IT Job Vacancies
West Yorkshire

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in West Yorkshire with a recognized job title 929 1,588 1,876
% of contract IT jobs with a recognized job title 92.81% 97.48% 97.45%
Number of daily rates quoted 559 1,102 1,351
10th Percentile £275 £325 £250
25th Percentile £400 £450 £400
Median daily rate (50th Percentile) £490 £525 £495
Median % change year-on-year -6.67% +6.06% +10.00%
75th Percentile £575 £600 £558
90th Percentile £668 £700 £644
Yorkshire median daily rate £475 £525 £475
% change year-on-year -9.52% +10.53% +11.76%
Number of hourly rates quoted 25 17 54
10th Percentile £11.75 £12.70 £10.33
25th Percentile £12.25 £15.75 £12.00
Median hourly rate £15.17 £32.50 £17.18
Median % change year-on-year -53.32% +89.23% -21.00%
75th Percentile £22.75 £63.75 £21.38
90th Percentile £53.75 £70.00 £26.50
Yorkshire median hourly rate £14.50 £22.00 £17.50
% change year-on-year -34.09% +25.71% -7.89%

1st Line Support
Job Vacancy Trend in West Yorkshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 1st Line Support in West Yorkshire

1st Line Support
Contractor Daily Rate Trend in West Yorkshire

3-month moving average daily rate quoted in jobs citing 1st Line Support in West Yorkshire.

Daily rate trend for 1st Line Support in West Yorkshire

1st Line Support
Contractor Hourly Rate Trend in West Yorkshire

3-month moving average hourly rates quoted in jobs citing 1st Line Support in West Yorkshire.

Hourly rate trend for 1st Line Support in West Yorkshire

1st Line Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Leeds +29 4 £135 -13.60% 1
Huddersfield - 2 £125 -
Calderdale - 1 - -
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 27 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 26 April 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region featuring 1st Line Support in the job title.

1 5 (71.43%) Microsoft
1 5 (71.43%) Social Skills
1 5 (71.43%) Customer Service
2 4 (57.14%) Windows
3 3 (42.86%) Microsoft Office
3 3 (42.86%) Active Directory
3 3 (42.86%) Problem-Solving
3 3 (42.86%) Windows 10
4 2 (28.57%) ServiceNow
4 2 (28.57%) Organisational Skills
5 1 (14.29%) Service Management
5 1 (14.29%) Service Delivery
5 1 (14.29%) ITSM
5 1 (14.29%) Telecoms
5 1 (14.29%) Informatics
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) NHS
5 1 (14.29%) ITIL
5 1 (14.29%) MCP
5 1 (14.29%) CRM
5 1 (14.29%) Microsoft Exchange
5 1 (14.29%) ITIL Foundation Certificate
5 1 (14.29%) Analytical Skills
5 1 (14.29%) Health Informatics
5 1 (14.29%) Microsoft 365
5 1 (14.29%) Customer Requirements
5 1 (14.29%) Public Sector

1st Line Support Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Microsoft Exchange
Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 1 (14.29%) Microsoft 365
General
1 5 (71.43%) Social Skills
2 2 (28.57%) Organisational Skills
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Public Sector
3 1 (14.29%) Telecoms
Miscellaneous
1 1 (14.29%) NHS
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows 10
Processes & Methodologies
1 5 (71.43%) Customer Service
2 3 (42.86%) Problem-Solving
3 1 (14.29%) CRM
3 1 (14.29%) Customer Requirements
3 1 (14.29%) Health Informatics
3 1 (14.29%) Informatics
3 1 (14.29%) ITIL
3 1 (14.29%) ITSM
3 1 (14.29%) Service Delivery
3 1 (14.29%) Service Management
Qualifications
1 1 (14.29%) ITIL Foundation Certificate
1 1 (14.29%) MCP
1 1 (14.29%) Microsoft Certification
System Software
1 3 (42.86%) Active Directory
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) ServiceNow