The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Yorkshire / West Yorkshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 94 102 84
Rank change year-on-year +8 -18  
Contract jobs citing ITSM 6 10 27
As % of all contract IT jobs advertised in West Yorkshire 0.45% 0.51% 1.46%
As % of the Processes & Methodologies category 0.53% 0.62% 1.71%
Number of daily rates quoted 1 6 22
Median daily rate £450 £431 £330
Median daily rate % change year-on-year +4.34% +30.68%  
UK excluding London median daily rate £398 £400 £350
% change year-on-year -0.56% +14.28%  
Number of hourly rates quoted 3 1 0
Median hourly rate £8.82 £12.00 -
Median hourly rate % change year-on-year -26.50% -  
UK excluding London median hourly rate £15.50 £13.00 £15.82
% change year-on-year +19.23% -17.82%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1139 1619 1575
As % of all contract IT job vacancies advertised in West Yorkshire 85.13% 82.86% 85.18%
Number of daily rates quoted 763 1135 1008
Median daily rate £400 £410 £375
Median daily rate % change year-on-year -2.43% +9.33%  
90% offered a daily rate of more than £300 £300 £265
10% offered a daily rate of more than £550 £575 £475
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 20 38 40
Median hourly rate £13.00 £15.75 £18.00
Median hourly rate % change year-on-year -17.46% -12.50%  
90% offered a hourly rate of more than £8.82 £9.12 £10.25
10% offered a hourly rate of more than £39.00 £21.50 £35.75
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

ITSM
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in West Yorkshire

ITSM
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in West Yorkshire.

Contractor daily rate trend for ITSM in West Yorkshire

ITSM
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM in West Yorkshire.

Contractor hourly rate trend for ITSM in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +5 3 £450 +4.34% 1
Brighouse - 3 - -
ITSM
Yorkshire

ITSM
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 28 March 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for ITSM.

1 20 (83.33%) ITIL
2 14 (58.33%) Service Management
3 12 (50.00%) Finance
4 10 (41.67%) Problem Management
5 8 (33.33%) Service Delivery
5 8 (33.33%) Windows
6 7 (29.17%) Windows XP
6 7 (29.17%) Active Directory
6 7 (29.17%) Blackberry
6 7 (29.17%) Blackberry Enterprise Server
6 7 (29.17%) Change Management
6 7 (29.17%) MS Office
6 7 (29.17%) Legal
6 7 (29.17%) iPad
6 7 (29.17%) iPhone
6 7 (29.17%) Windows 7
7 6 (25.00%) Customer Requirements
7 6 (25.00%) Service Continuity Management
7 6 (25.00%) NHS
8 3 (12.50%) Incident Management
8 3 (12.50%) Service Design
9 2 (8.33%) Virtual Team
9 2 (8.33%) Release Management
9 2 (8.33%) Business Analysis
9 2 (8.33%) ITIL V3
9 2 (8.33%) Continuous Improvement
9 2 (8.33%) Project Management
9 2 (8.33%) Agile Software Development
10 1 (4.17%) Asset Management
10 1 (4.17%) Validation

ITSM
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (29.17%) Blackberry Enterprise Server
Applications
1 7 (29.17%) MS Office
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 1 (4.17%) Intranet
Development Applications
1 1 (4.17%) Git (software)
1 1 (4.17%) JIRA
General
1 12 (50.00%) Finance
2 7 (29.17%) Legal
Job Titles
1 14 (58.33%) Analyst
2 13 (54.17%) Service Analyst
2 13 (54.17%) Service Desk Analyst
3 7 (29.17%) 1st Line Service Desk Analyst
4 2 (8.33%) Consultant
4 2 (8.33%) Service Manager
5 1 (4.17%) Architect
5 1 (4.17%) Change Analyst
5 1 (4.17%) Change Manager
5 1 (4.17%) Data Centre Engineer
5 1 (4.17%) Delivery Manager
5 1 (4.17%) Integration Consultant
5 1 (4.17%) IT Manager
5 1 (4.17%) ITIL Consultant
5 1 (4.17%) ITIL Manager
5 1 (4.17%) Release Manager
5 1 (4.17%) Senior Manager
5 1 (4.17%) Services Delivery Manager
5 1 (4.17%) Solutions Architect
5 1 (4.17%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) JSON
Miscellaneous
1 7 (29.17%) Blackberry
1 7 (29.17%) iPad
1 7 (29.17%) iPhone
2 6 (25.00%) NHS
3 2 (8.33%) Virtual Team
4 1 (4.17%) CMDB
4 1 (4.17%) Data Centre
Operating Systems
1 8 (33.33%) Windows
2 7 (29.17%) Windows 7
2 7 (29.17%) Windows XP
Processes & Methodologies
1 20 (83.33%) ITIL
2 14 (58.33%) Service Management
3 10 (41.67%) Problem Management
4 8 (33.33%) Service Delivery
5 7 (29.17%) Change Management
6 6 (25.00%) Customer Requirements
6 6 (25.00%) Service Continuity Management
7 3 (12.50%) Incident Management
7 3 (12.50%) Service Design
8 2 (8.33%) Agile Software Development
8 2 (8.33%) Business Analysis
8 2 (8.33%) Continuous Improvement
8 2 (8.33%) ITIL V3
8 2 (8.33%) Project Management
8 2 (8.33%) Release Management
9 1 (4.17%) Asset Management
9 1 (4.17%) Capacity Planning
9 1 (4.17%) Configuration Management
9 1 (4.17%) Health Informatics
9 1 (4.17%) Validation
Programming Languages
1 1 (4.17%) Java
1 1 (4.17%) PowerShell
1 1 (4.17%) VBScript
Quality Assurance & Compliance
1 1 (4.17%) QA
System Software
1 7 (29.17%) Active Directory
Systems Management
1 1 (4.17%) Graphite
1 1 (4.17%) Opsview
Vendors
1 1 (4.17%) IBM
1 1 (4.17%) IBM Sterling
1 1 (4.17%) Microsoft
1 1 (4.17%) ServiceNow