The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Yorkshire > West Yorkshire
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 90 98 78
Rank change year-on-year +8 -20  
Contract jobs citing ITSM 10 30 39
As % of all contract IT jobs advertised in West Yorkshire 0.69% 1.47% 1.84%
As % of the Processes & Methodologies category 0.79% 1.69% 2.14%
Number of daily rates quoted 6 15 33
West Yorkshire median daily rate £463 £350 £408
Median daily rate % change year-on-year +32.14% -14.11%  
10th Percentile £413 £281 £263
90th Percentile £494 £490 £444
Yorkshire median daily rate £475 £350 £408
% change year-on-year +35.71% -14.11%  
Number of hourly rates quoted 4 2 0
West Yorkshire median hourly rate £8.79 £15.94 -
Median hourly rate % change year-on-year -44.84% -  
Yorkshire median hourly rate £8.79 £17.38 £12.50
% change year-on-year -49.41% +39.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1262 1779 1825
As % of all contract IT job vacancies advertised in West Yorkshire 86.62% 87.42% 86.00%
Number of daily rates quoted 3265 4831 5282
West Yorkshire median daily rate £413 £425 £356
Median daily rate % change year-on-year -2.94% +19.38%  
10th Percentile £305 £310 £263
90th Percentile £550 £575 £525
Yorkshire median daily rate £420 £425 £365
% change year-on-year -1.17% +16.43%  
Number of hourly rates quoted 72 27 68
West Yorkshire median hourly rate £10.59 £14.50 £35.00
Median hourly rate % change year-on-year -26.94% -58.57%  
10th Percentile £8.00 £10.20 £12.17
90th Percentile £22.50 £180.00 £47.50
Yorkshire median hourly rate £15.25 £17.69 £17.25
% change year-on-year -13.78% +2.53%  

ITSM
Job Vacancy Trend in West Yorkshire

Job postings citing ITSM as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for ITSM in West Yorkshire

ITSM
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in West Yorkshire.

Contractor daily rate trend for ITSM in West Yorkshire

ITSM
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in West Yorkshire.

Contractor hourly rate trend for ITSM in West Yorkshire

ITSM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West Yorkshire region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -7 6 £463 +32.14%
Brighouse - 3 - -
Halifax - 1 - -
ITSM
Yorkshire

For the 6 months to 29 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for ITSM.

1 15 (88.24%) Service Management
2 10 (58.82%) ITIL
3 9 (52.94%) Service Delivery
4 7 (41.18%) Finance
5 4 (23.53%) Customer Requirements
6 3 (17.65%) Service Design
6 3 (17.65%) Service Continuity Management
6 3 (17.65%) DevOps
6 3 (17.65%) Agile Software Development
6 3 (17.65%) NHS
6 3 (17.65%) Microsoft
6 3 (17.65%) Change Management
6 3 (17.65%) Supplier Management
7 2 (11.76%) TOGAF
7 2 (11.76%) Validation
7 2 (11.76%) Migration
7 2 (11.76%) Stakeholder Management
7 2 (11.76%) Scrum
7 2 (11.76%) Active Directory
7 2 (11.76%) DNS
7 2 (11.76%) Business Intelligence
7 2 (11.76%) PRINCE2
7 2 (11.76%) Microsoft Azure
7 2 (11.76%) CMDB
7 2 (11.76%) SaaS
7 2 (11.76%) PaaS
7 2 (11.76%) High Availability
7 2 (11.76%) Process Improvement
7 2 (11.76%) IaaS
7 2 (11.76%) Hybrid Cloud

ITSM
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (11.76%) Azure Active Directory
1 2 (11.76%) IaaS
1 2 (11.76%) Microsoft Azure
1 2 (11.76%) PaaS
1 2 (11.76%) SaaS
Communications & Networking
1 2 (11.76%) DNS
Development Applications
1 1 (5.88%) Git (software)
1 1 (5.88%) JIRA
General
1 7 (41.18%) Finance
2 1 (5.88%) Banking
Job Titles
1 6 (35.29%) Consultant
2 3 (17.65%) Analyst
2 3 (17.65%) Service Analyst
2 3 (17.65%) Service Desk Analyst
3 2 (11.76%) Azure Consultant
3 2 (11.76%) Azure Infrastructure Lead
3 2 (11.76%) Infrastructure Consultant
3 2 (11.76%) IT Manager
4 1 (5.88%) 1st Line Support
4 1 (5.88%) 1st Line Support Technician
4 1 (5.88%) Change Consultant
4 1 (5.88%) Integration Consultant
4 1 (5.88%) ITIL Consultant
4 1 (5.88%) ITIL Service Consultant
4 1 (5.88%) ITSM Consultant
4 1 (5.88%) Service Design Consultant
4 1 (5.88%) ServiceNow Consultant
4 1 (5.88%) Supplier Manager
4 1 (5.88%) Support Technician
4 1 (5.88%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (5.88%) JSON
Miscellaneous
1 3 (17.65%) NHS
2 2 (11.76%) CMDB
2 2 (11.76%) Data Centre
2 2 (11.76%) Hybrid Cloud
3 1 (5.88%) Analytical Skills
Operating Systems
1 1 (5.88%) Windows
Processes & Methodologies
1 15 (88.24%) Service Management
2 10 (58.82%) ITIL
3 9 (52.94%) Service Delivery
4 4 (23.53%) Customer Requirements
5 3 (17.65%) Agile Software Development
5 3 (17.65%) Change Management
5 3 (17.65%) DevOps
5 3 (17.65%) Service Continuity Management
5 3 (17.65%) Service Design
5 3 (17.65%) Supplier Management
6 2 (11.76%) Business Intelligence
6 2 (11.76%) Escalation Management
6 2 (11.76%) High Availability
6 2 (11.76%) Migration
6 2 (11.76%) PRINCE2
6 2 (11.76%) Process Improvement
6 2 (11.76%) Scrum
6 2 (11.76%) Stakeholder Management
6 2 (11.76%) TOGAF
6 2 (11.76%) Validation
Programming Languages
1 1 (5.88%) Java
1 1 (5.88%) PowerShell
1 1 (5.88%) VBScript
System Software
1 2 (11.76%) Active Directory
Vendors
1 3 (17.65%) Microsoft
2 1 (5.88%) HP
2 1 (5.88%) IBM
2 1 (5.88%) IBM Sterling
2 1 (5.88%) ServiceNow