The median annual salary for a 1st Line Support was £22,000 in advertised job vacancies in West Yorkshire during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
First Line Support
Yorkshire / West Yorkshire
Rank 166 196 201
Rank change year-on-year +30 +5  
Permanent jobs requiring a 1st Line Support 16 18 21
As % of all permanent IT jobs advertised in West Yorkshire 0.44% 0.41% 0.42%
As % of the Job Titles category 0.45% 0.42% 0.43%
Number of salaries quoted 16 17 15
Median salary £22,000 £21,000 £19,000
Median salary % change year-on-year +4.76% +10.52%  
90% offered a salary of more than £17,250 £16,900 £17,000
10% offered a salary of more than £26,500 £24,600 £21,150
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 3524 4301 4892
As % of all permanent IT job vacancies advertised in West Yorkshire 97.78% 96.87% 97.88%
Number of salaries quoted 3118 3561 3904
Median salary £42,500 £40,000 £38,000
Median salary % change year-on-year +6.25% +5.26%  
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in West Yorkshire

1st Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in West Yorkshire.

Salary trend for 1st Line Support in West Yorkshire

1st Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +14 5 £23,000 +6.97%
Bradford +9 4 £17,250 -4.16%
Wakefield +4 2 £17,500 - 1
Keighley - 1 £17,500 -
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 25 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 1st Line Support in the job title.

1 29 (67.44%) Windows
2 24 (55.81%) Active Directory
3 18 (41.86%) Microsoft
4 16 (37.21%) MS Office
4 16 (37.21%) Windows Server
5 13 (30.23%) VMware
6 11 (25.58%) Windows 7
7 10 (23.26%) MS Excel
8 9 (20.93%) Citrix
8 9 (20.93%) Windows Server 2008
9 8 (18.60%) VMware Infrastructure
9 8 (18.60%) Legal
9 8 (18.60%) NHS
9 8 (18.60%) SLA
10 7 (16.28%) VPN
10 7 (16.28%) SQL
10 7 (16.28%) SQL Server
10 7 (16.28%) ITIL
10 7 (16.28%) MS Exchange
10 7 (16.28%) Windows Server 2012
11 6 (13.95%) Case Management
11 6 (13.95%) Remote Desktop
11 6 (13.95%) T-SQL
11 6 (13.95%) VBScript
11 6 (13.95%) JavaScript
11 6 (13.95%) Windows XP
11 6 (13.95%) Firewall
12 5 (11.63%) Law
12 5 (11.63%) Email Filtering
12 5 (11.63%) Web Filtering

1st Line Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (16.28%) MS Exchange
Applications
1 16 (37.21%) MS Office
2 10 (23.26%) MS Excel
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 7 (16.28%) VPN
2 6 (13.95%) Firewall
2 6 (13.95%) Remote Desktop
3 1 (2.33%) DNS
3 1 (2.33%) Internet
3 1 (2.33%) SAN
3 1 (2.33%) TCP/IP
3 1 (2.33%) VoIP
Database & Business Intelligence
1 7 (16.28%) SQL Server
Development Applications
1 1 (2.33%) Eclipse
General
1 8 (18.60%) Legal
2 5 (11.63%) Law
3 3 (6.98%) Telecoms
4 2 (4.65%) Marketing
5 1 (2.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (6.98%) .NET
1 3 (6.98%) Apache Flex
1 3 (6.98%) ASP.NET
Miscellaneous
1 8 (18.60%) NHS
2 5 (11.63%) Analytical Skills
2 5 (11.63%) iPad
3 4 (9.30%) Data Centre
Operating Systems
1 29 (67.44%) Windows
2 16 (37.21%) Windows Server
3 11 (25.58%) Windows 7
4 9 (20.93%) Windows Server 2008
5 7 (16.28%) Windows Server 2012
6 6 (13.95%) Windows XP
7 4 (9.30%) Windows Vista
8 3 (6.98%) Windows 10
9 2 (4.65%) Mac OS X
9 2 (4.65%) Windows 8
9 2 (4.65%) Windows Server 2003
Processes & Methodologies
1 7 (16.28%) ITIL
2 6 (13.95%) Case Management
3 5 (11.63%) Email Filtering
3 5 (11.63%) Kalman Filter
3 5 (11.63%) Web Filtering
4 3 (6.98%) Time Management
5 2 (4.65%) Software Deployment
5 2 (4.65%) Trend Analysis
6 1 (2.33%) Configuration Management
6 1 (2.33%) Data Protection
6 1 (2.33%) Service Management
Programming Languages
1 7 (16.28%) SQL
2 6 (13.95%) JavaScript
2 6 (13.95%) T-SQL
2 6 (13.95%) VBScript
3 3 (6.98%) C#
Qualifications
1 2 (4.65%) ITIL Foundation Certificate
2 1 (2.33%) Degree
2 1 (2.33%) MCDST
2 1 (2.33%) MCITP
2 1 (2.33%) MCSA
2 1 (2.33%) Microsoft Certification
Quality Assurance & Compliance
1 8 (18.60%) SLA
System Software
1 24 (55.81%) Active Directory
2 8 (18.60%) VMware Infrastructure
3 3 (6.98%) Microsoft Virtual Server
Systems Management
1 3 (6.98%) SCCM
2 2 (4.65%) Backup Exec
2 2 (4.65%) DameWare
2 2 (4.65%) OpenView
2 2 (4.65%) OVSD
2 2 (4.65%) ServiceCenter
Vendors
1 18 (41.86%) Microsoft
2 13 (30.23%) VMware
3 9 (20.93%) Citrix
4 2 (4.65%) Bomgar
4 2 (4.65%) HP
4 2 (4.65%) Symantec
5 1 (2.33%) Avaya
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 4 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum + bens
Posted: 4 days ago
Dewsbury, West Yorkshire
Itecco
Salary: £18000 - £20000 per annum + gym / pension / insurance
Posted: 2 days ago