1st Line Support Contracts in Yorkshire

First Line Support
England > Yorkshire

The median First Line Support daily rate in Yorkshire is £133 according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 84 106 123
Rank change year-on-year +22 +17 -25
Contract jobs requiring a 1st Line Support 15 20 19
As % of all contract jobs advertised in Yorkshire 0.89% 0.87% 0.70%
As % of the Job Titles category 0.97% 0.91% 0.72%
Number of daily rates quoted 12 15 15
10th Percentile £123 £131 £116
25th Percentile £124 £137 £125
Median daily rate (50th Percentile) £133 £151 £135
Median % change year-on-year -11.96% +11.48% +14.89%
75th Percentile £145 £210 £153
90th Percentile - £248 £166
England median daily rate £145 £150 £145
% change year-on-year -3.67% +3.45% +11.54%
Number of hourly rates quoted 2 0 1
10th Percentile £13.67 - -
25th Percentile £13.92 - -
Median hourly rate £14.59 - £15.00
75th Percentile £15.00 - -
90th Percentile £15.10 - -
England median hourly rate £16.50 £18.50 £15.50
% change year-on-year -10.81% +19.35% +29.17%

All Contract IT Job Vacancies
Yorkshire

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Yorkshire with a recognized job title 1,542 2,199 2,640
% of contract IT jobs with a recognized job title 91.51% 95.57% 97.42%
Number of daily rates quoted 959 1,506 1,935
10th Percentile £235 £260 £205
25th Percentile £379 £420 £375
Median daily rate (50th Percentile) £475 £525 £475
Median % change year-on-year -9.52% +10.53% +11.76%
75th Percentile £575 £600 £550
90th Percentile £650 £700 £638
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 65 27 101
10th Percentile £11.23 £12.00 £10.70
25th Percentile £12.25 £16.50 £12.00
Median hourly rate £14.00 £22.00 £17.50
Median % change year-on-year -36.36% +25.71% -7.89%
75th Percentile £23.75 £54.07 £22.40
90th Percentile £51.75 £70.00 £26.50
England median hourly rate £36.02 £44.77 £22.50
% change year-on-year -19.53% +98.96% +0.36%

1st Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 1st Line Support in Yorkshire

1st Line Support
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing 1st Line Support in Yorkshire.

Daily rate trend for 1st Line Support in Yorkshire

1st Line Support
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Yorkshire.

Hourly rate trend for 1st Line Support in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +25 7 £130 -28.28% 2
North Yorkshire -6 5 £135 -10.00% 2
South Yorkshire 0 2 £175 -32.69%
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 1 May 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 11 (73.33%) Social Skills
2 10 (66.67%) Customer Service
2 10 (66.67%) Windows
3 8 (53.33%) Microsoft
4 7 (46.67%) Active Directory
5 6 (40.00%) Windows 10
6 5 (33.33%) Problem-Solving
6 5 (33.33%) Microsoft Office
6 5 (33.33%) Microsoft 365
7 3 (20.00%) ITIL
7 3 (20.00%) Service Delivery
8 2 (13.33%) ServiceNow
8 2 (13.33%) Organisational Skills
9 1 (6.67%) Service Management
9 1 (6.67%) Microsoft Intune
9 1 (6.67%) Mobile Device Management
9 1 (6.67%) Windows 7
9 1 (6.67%) Azure
9 1 (6.67%) Continuous Improvement
9 1 (6.67%) Health Informatics
9 1 (6.67%) ITSM
9 1 (6.67%) Telecoms
9 1 (6.67%) Smartphone
9 1 (6.67%) Degree
9 1 (6.67%) Informatics
9 1 (6.67%) MCP
9 1 (6.67%) CRM
9 1 (6.67%) Microsoft Exchange
9 1 (6.67%) Citrix
9 1 (6.67%) Microsoft Certification

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Microsoft Exchange
Applications
1 5 (33.33%) Microsoft Office
Cloud Services
1 5 (33.33%) Microsoft 365
2 1 (6.67%) Azure
2 1 (6.67%) Entra ID
General
1 11 (73.33%) Social Skills
2 2 (13.33%) Organisational Skills
3 1 (6.67%) Analytical Skills
3 1 (6.67%) Public Sector
3 1 (6.67%) Telecoms
Miscellaneous
1 1 (6.67%) NHS
1 1 (6.67%) Smartphone
Operating Systems
1 10 (66.67%) Windows
2 6 (40.00%) Windows 10
3 1 (6.67%) Windows 7
Processes & Methodologies
1 10 (66.67%) Customer Service
2 5 (33.33%) Problem-Solving
3 3 (20.00%) ITIL
3 3 (20.00%) Service Delivery
4 1 (6.67%) Continuous Improvement
4 1 (6.67%) CRM
4 1 (6.67%) Customer Requirements
4 1 (6.67%) Health Informatics
4 1 (6.67%) Informatics
4 1 (6.67%) ITSM
4 1 (6.67%) Mobile Device Management
4 1 (6.67%) Service Management
Qualifications
1 1 (6.67%) Degree
1 1 (6.67%) ITIL Foundation Certificate
1 1 (6.67%) MCP
1 1 (6.67%) Microsoft Certification
System Software
1 7 (46.67%) Active Directory
Systems Management
1 1 (6.67%) Microsoft Intune
Vendors
1 8 (53.33%) Microsoft
2 2 (13.33%) ServiceNow
3 1 (6.67%) Citrix