1st Line Support Contracts in Yorkshire

First Line Support
England > Yorkshire

The median First Line Support daily rate in Yorkshire is £269, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 79 85 106
Rank change year-on-year +6 +21 +18
Contract jobs requiring a 1st Line Support 13 15 21
As % of all contract jobs advertised in Yorkshire 1.28% 0.89% 0.91%
As % of the Job Titles category 1.36% 0.97% 0.95%
Number of daily rates quoted 2 12 15
10th Percentile £198 £123 £131
25th Percentile £223 £124 £137
Median daily rate (50th Percentile) £269 £133 £151
Median % change year-on-year +102.83% -11.96% +11.48%
75th Percentile £311 £145 £210
90th Percentile £334 - £248
England median daily rate £180 £144 £150
% change year-on-year +25.00% -4.00% +3.45%
Number of hourly rates quoted 0 2 0
Median hourly rate - £14.59 -
England median hourly rate £18.82 £16.50 £18.50
% change year-on-year +14.06% -10.81% +19.35%

All Contract IT Job Vacancies
Yorkshire

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Yorkshire with a recognized job title 959 1,546 2,201
% of contract IT jobs with a recognized job title 94.30% 91.53% 95.49%
Number of daily rates quoted 618 962 1,502
10th Percentile £224 £233 £260
25th Percentile £358 £378 £420
Median daily rate (50th Percentile) £469 £475 £525
Median % change year-on-year -1.26% -9.52% +10.53%
75th Percentile £550 £575 £600
90th Percentile £629 £650 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 34 65 27
10th Percentile £13.00 £11.23 £12.00
25th Percentile £17.12 £12.25 £16.50
Median hourly rate £21.24 £14.00 £22.00
Median % change year-on-year +51.71% -36.36% +25.71%
75th Percentile £22.14 £23.75 £54.07
90th Percentile £80.10 £51.75 £70.00
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

1st Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 1st Line Support in Yorkshire

1st Line Support
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing 1st Line Support in Yorkshire.

Daily rate trend for 1st Line Support in Yorkshire

1st Line Support
Daily Rate Histogram in Yorkshire

Daily rate distribution for jobs citing 1st Line Support in Yorkshire over the 6 months to 1 May 2025.

Daily rate histogram for 1st Line Support in Yorkshire

1st Line Support
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Yorkshire.

Hourly rate trend for 1st Line Support in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +21 13 £269 +106.73% 3
1st Line Support
England

1st Line Support Skill Set
Top 26 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 1 May 2025, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 12 (92.31%) ITIL
1 12 (92.31%) Service Management
1 12 (92.31%) ITSM
1 12 (92.31%) Social Skills
1 12 (92.31%) Customer Service
2 9 (69.23%) Microsoft 365
2 9 (69.23%) Microsoft
2 9 (69.23%) Active Directory
3 8 (61.54%) Apple
3 8 (61.54%) Retail
3 8 (61.54%) Smartphone
3 8 (61.54%) Incident Management
3 8 (61.54%) iPhone
3 8 (61.54%) Mac OS
3 8 (61.54%) Mobile Device Management
3 8 (61.54%) ServiceNow
3 8 (61.54%) Jamf Pro
3 8 (61.54%) Entra ID
3 8 (61.54%) Inclusion and Diversity
3 8 (61.54%) Microsoft Office
4 4 (30.77%) Problem-Solving
4 4 (30.77%) Telecoms
5 1 (7.69%) Windows
5 1 (7.69%) Onboarding
5 1 (7.69%) Windows 10
5 1 (7.69%) Microsoft Intune

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (61.54%) Microsoft Office
Cloud Services
1 9 (69.23%) Microsoft 365
2 8 (61.54%) Entra ID
General
1 12 (92.31%) Social Skills
2 8 (61.54%) Inclusion and Diversity
2 8 (61.54%) Retail
3 4 (30.77%) Telecoms
Miscellaneous
1 8 (61.54%) iPhone
1 8 (61.54%) Smartphone
2 1 (7.69%) Onboarding
Operating Systems
1 8 (61.54%) Mac OS
2 1 (7.69%) Windows
2 1 (7.69%) Windows 10
Processes & Methodologies
1 12 (92.31%) Customer Service
1 12 (92.31%) ITIL
1 12 (92.31%) ITSM
1 12 (92.31%) Service Management
2 8 (61.54%) Incident Management
2 8 (61.54%) Mobile Device Management
3 4 (30.77%) Problem-Solving
System Software
1 9 (69.23%) Active Directory
Systems Management
1 8 (61.54%) Jamf Pro
2 1 (7.69%) Microsoft Intune
Vendors
1 9 (69.23%) Microsoft
2 8 (61.54%) Apple
2 8 (61.54%) ServiceNow