1st Line Support Contracts in West Yorkshire

First Line Support
Yorkshire > West Yorkshire

The median First Line Support daily rate in West Yorkshire is £204, according to job vacancies posted in the 6 months leading up to 16 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Aug 2025
Same period 2024 Same period 2023
Rank 54 64 81
Rank change year-on-year +10 +17 +32
Contract jobs requiring a 1st Line Support 19 4 8
As % of all contract jobs advertised in West Yorkshire 2.49% 0.48% 0.58%
As % of the Job Titles category 2.60% 0.52% 0.59%
Number of daily rates quoted 4 2 5
10th Percentile £135 £135 £137
25th Percentile £165 £142 £150
Median daily rate (50th Percentile) £204 £158 £163
Median % change year-on-year +29.37% -3.08% +14.75%
75th Percentile £253 £177 £169
90th Percentile £311 £186 £200
Yorkshire median daily rate £120 £130 £149
% change year-on-year -7.69% -12.61% -0.83%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - - £13.17
Median hourly rate - £15.17 £13.49
Median % change year-on-year - +12.50% -
75th Percentile - - £13.80
90th Percentile - - -
Yorkshire median hourly rate - £15.17 £13.49
% change year-on-year - +12.50% -

All Contract IT Job Vacancies
West Yorkshire

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in West Yorkshire with a recognized job title 732 773 1,345
% of contract IT jobs with a recognized job title 96.06% 92.35% 97.75%
Number of daily rates quoted 464 500 894
10th Percentile £300 £325 £319
25th Percentile £400 £413 £438
Median daily rate (50th Percentile) £500 £500 £525
Median % change year-on-year - -4.76% +5.00%
75th Percentile £556 £575 £625
90th Percentile £638 £650 £700
Yorkshire median daily rate £475 £500 £525
% change year-on-year -5.00% -4.76% +5.00%
Number of hourly rates quoted 27 27 17
10th Percentile - £15.54 £12.00
25th Percentile £22.14 £18.39 £13.16
Median hourly rate £26.00 £25.00 £19.00
Median % change year-on-year +4.00% +31.58% -3.70%
75th Percentile £81.25 £48.75 £21.31
90th Percentile - - £23.75
Yorkshire median hourly rate £22.14 £20.87 £20.25
% change year-on-year +6.09% +3.06% +6.58%

1st Line Support
Job Vacancy Trend in West Yorkshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 1st Line Support in West Yorkshire

1st Line Support
Contractor Daily Rate Trend in West Yorkshire

3-month moving average daily rate quoted in jobs citing 1st Line Support in West Yorkshire.

Daily rate trend for 1st Line Support in West Yorkshire

1st Line Support
Daily Rate Histogram in West Yorkshire

Daily rate distribution for jobs citing 1st Line Support in West Yorkshire over the 6 months to 16 August 2025.

Daily rate histogram for 1st Line Support in West Yorkshire

1st Line Support
Contractor Hourly Rate Trend in West Yorkshire

3-month moving average hourly rates quoted in jobs citing 1st Line Support in West Yorkshire.

Hourly rate trend for 1st Line Support in West Yorkshire

1st Line Support
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the West Yorkshire region over the 6 months to 16 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Leeds +14 16 £350 +122.22% 1
Wakefield - 2 £168 - 1
Halifax - 1 £188 -
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 27 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 16 August 2025, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region featuring 1st Line Support in the job title.

1 18 (94.74%) Social Skills
1 18 (94.74%) Customer Service
2 17 (89.47%) Service Management
2 17 (89.47%) ITIL
3 16 (84.21%) ITSM
4 14 (73.68%) Microsoft 365
4 14 (73.68%) Active Directory
5 13 (68.42%) Microsoft Office
5 13 (68.42%) Microsoft
5 13 (68.42%) Mobile Device Management
6 12 (63.16%) ServiceNow
6 12 (63.16%) Jamf Pro
6 12 (63.16%) Entra ID
6 12 (63.16%) Mac OS
6 12 (63.16%) Inclusion and Diversity
6 12 (63.16%) Apple
6 12 (63.16%) Retail
6 12 (63.16%) Smartphone
6 12 (63.16%) Incident Management
6 12 (63.16%) iPhone
7 4 (21.05%) Problem-Solving
7 4 (21.05%) Telecoms
8 3 (15.79%) Windows
9 2 (10.53%) Windows 10
10 1 (5.26%) Public Sector
10 1 (5.26%) Microsoft Intune
10 1 (5.26%) Onboarding

1st Line Support Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (68.42%) Microsoft Office
Cloud Services
1 14 (73.68%) Microsoft 365
2 12 (63.16%) Entra ID
General
1 18 (94.74%) Social Skills
2 12 (63.16%) Inclusion and Diversity
2 12 (63.16%) Retail
3 4 (21.05%) Telecoms
4 1 (5.26%) Public Sector
Miscellaneous
1 12 (63.16%) iPhone
1 12 (63.16%) Smartphone
2 1 (5.26%) Onboarding
Operating Systems
1 12 (63.16%) Mac OS
2 3 (15.79%) Windows
3 2 (10.53%) Windows 10
Processes & Methodologies
1 18 (94.74%) Customer Service
2 17 (89.47%) ITIL
2 17 (89.47%) Service Management
3 16 (84.21%) ITSM
4 13 (68.42%) Mobile Device Management
5 12 (63.16%) Incident Management
6 4 (21.05%) Problem-Solving
System Software
1 14 (73.68%) Active Directory
Systems Management
1 12 (63.16%) Jamf Pro
2 1 (5.26%) Microsoft Intune
Vendors
1 13 (68.42%) Microsoft
2 12 (63.16%) Apple
2 12 (63.16%) ServiceNow