Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Yorkshire > West Yorkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 92 97 89
Rank change year-on-year +5 -8 -39
Contract jobs citing Service Delivery 62 77 99
As % of all contract IT jobs advertised in West Yorkshire 2.05% 2.16% 2.23%
As % of the Processes & Methodologies category 2.42% 2.50% 2.63%
Number of daily rates quoted 24 32 93
West Yorkshire median daily rate £425 £425 £490
Median daily rate % change year-on-year - -13.27% +15.29%
10th Percentile £235 £183 £291
90th Percentile £484 £650 £682
Yorkshire median daily rate £425 £425 £450
% change year-on-year - -5.56% +12.50%
Number of hourly rates quoted 18 11 2
West Yorkshire median hourly rate £14.20 £13.50 £14.00
Median hourly rate % change year-on-year +5.19% -3.57% +55.56%
10th Percentile £9.25 £12.13 £13.15
90th Percentile £18.13 £15.75 £15.25
Yorkshire median hourly rate £14.20 £13.50 £14.00
% change year-on-year +5.19% -3.57% +2.25%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Contract vacancies with a requirement for process or methodology skills 2560 3075 3770
As % of all contract IT jobs advertised in West Yorkshire 84.80% 86.28% 85.01%
Number of daily rates quoted 1764 2021 2595
West Yorkshire median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £263 £265 £263
90th Percentile £545 £550 £538
Yorkshire median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 67 62 109
West Yorkshire median hourly rate £15.50 £14.50 £15.00
Median hourly rate % change year-on-year +6.90% -3.33% +3.45%
10th Percentile £9.25 £10.20 £9.25
90th Percentile £40.00 £30.63 £40.50
Yorkshire median hourly rate £16.00 £14.81 £14.50
% change year-on-year +8.05% +2.12% -

Service Delivery
Job Vacancy Trend in West Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Delivery in West Yorkshire

Service Delivery
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in West Yorkshire.

Contractor daily rate trend for Service Delivery in West Yorkshire

Service Delivery
Contractor Daily Rate Histogram in West Yorkshire

The daily rate distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Delivery in West Yorkshire

Service Delivery
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in West Yorkshire.

Contractor hourly rate trend for Service Delivery in West Yorkshire

Service Delivery
Contractor Hourly Rate Histogram in West Yorkshire

The hourly rate distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Service Delivery in West Yorkshire

Service Delivery
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -7 28 £425 - 14
Pontefract - 12 - -
Bradford +20 9 £375 -11.71%
Brighouse - 1 - -
Huddersfield - 1 £450 -
Pudsey - 1 £425 -
Service Delivery
Yorkshire

For the 6 months to 20 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Service Delivery.

1 15 (24.19%) ITIL
2 14 (22.58%) Windows
3 12 (19.35%) Finance
4 11 (17.74%) Service Management
4 11 (17.74%) LAN
4 11 (17.74%) WAN
4 11 (17.74%) Microsoft Certification
4 11 (17.74%) Microsoft
5 10 (16.13%) Active Directory
5 10 (16.13%) Unix
5 10 (16.13%) Management Information System
5 10 (16.13%) Windows 7
5 10 (16.13%) Feasibility Study
6 9 (14.52%) Change Management
6 9 (14.52%) Windows 2000
6 9 (14.52%) Microsoft Office
6 9 (14.52%) Project Management
7 8 (12.90%) MCP
7 8 (12.90%) Windows XP
7 8 (12.90%) Performance Management
8 7 (11.29%) Data Protection
8 7 (11.29%) Windows Vista
8 7 (11.29%) Process Improvement
8 7 (11.29%) Coaching
8 7 (11.29%) Analytical Skills
8 7 (11.29%) SLA
8 7 (11.29%) HNC
8 7 (11.29%) Information Security
8 7 (11.29%) Asset Management
9 6 (9.68%) Banking

Service Delivery
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.84%) MS Exchange
2 2 (3.23%) Blackberry Enterprise Server
2 2 (3.23%) Exchange Server 2007
2 2 (3.23%) SharePoint
2 2 (3.23%) WebLogic
2 2 (3.23%) WebSphere
2 2 (3.23%) WebSphere Application Server
2 2 (3.23%) WebSphere Process Server
3 1 (1.61%) SAS
Applications
1 9 (14.52%) Microsoft Office
2 4 (6.45%) Microsoft Excel
Business Applications
1 6 (9.68%) SAP PM
Cloud Services
1 2 (3.23%) Office 365
2 1 (1.61%) PaaS
Communications & Networking
1 11 (17.74%) LAN
1 11 (17.74%) WAN
2 5 (8.06%) SMS
3 4 (6.45%) Intranet
4 3 (4.84%) DNS
4 3 (4.84%) Internet
4 3 (4.84%) IP Telephony
5 2 (3.23%) Firewall
5 2 (3.23%) SSL
6 1 (1.61%) DHCP
6 1 (1.61%) LDAP
6 1 (1.61%) SSH
6 1 (1.61%) TCP/IP
6 1 (1.61%) Wireless
Database & Business Intelligence
1 1 (1.61%) Hadoop
1 1 (1.61%) MySQL
1 1 (1.61%) PostgreSQL
1 1 (1.61%) RDBMS
1 1 (1.61%) Relational Database
1 1 (1.61%) SQL Server
Development Applications
1 2 (3.23%) ClearCase
1 2 (3.23%) ClearQuest
1 2 (3.23%) Git (software)
1 2 (3.23%) Jenkins
General
1 12 (19.35%) Finance
2 6 (9.68%) Banking
3 3 (4.84%) Billing
3 3 (4.84%) Legal
3 3 (4.84%) Local Government
3 3 (4.84%) Military
4 2 (3.23%) Telecoms
5 1 (1.61%) Publishing
5 1 (1.61%) Retail
5 1 (1.61%) Retail Banking
Job Titles
1 10 (16.13%) 2nd Line Support
1 10 (16.13%) Analyst
2 8 (12.90%) 2nd Line Technical Support
2 8 (12.90%) Technical Support
3 7 (11.29%) Service Desk Support
4 6 (9.68%) Consultant
4 6 (9.68%) SAP Consultant
4 6 (9.68%) Service Analyst
4 6 (9.68%) Service Manager
5 5 (8.06%) Delivery Manager
5 5 (8.06%) SAP PM Consultant
5 5 (8.06%) Services Delivery Manager
6 4 (6.45%) Project Manager
6 4 (6.45%) Service Desk Analyst
7 3 (4.84%) Administrator
7 3 (4.84%) Business Analyst
7 3 (4.84%) Coordinator
7 3 (4.84%) Designer
7 3 (4.84%) Project Coordinator
7 3 (4.84%) UX Designer
Libraries, Frameworks & Software Standards
1 1 (1.61%) Velocity
1 1 (1.61%) Web Services
Miscellaneous
1 10 (16.13%) Management Information System
2 7 (11.29%) Analytical Skills
3 4 (6.45%) Client/Server
4 3 (4.84%) e-Learning
4 3 (4.84%) User Experience
5 2 (3.23%) Clustering
6 1 (1.61%) NHS
Operating Systems
1 14 (22.58%) Windows
2 10 (16.13%) Unix
2 10 (16.13%) Windows 7
3 9 (14.52%) Windows 2000
4 8 (12.90%) Windows XP
5 7 (11.29%) Windows Vista
6 5 (8.06%) Linux
7 4 (6.45%) Windows Server
8 3 (4.84%) Windows 8
8 3 (4.84%) Windows Server 2003
9 2 (3.23%) AIX
9 2 (3.23%) Android
10 1 (1.61%) Windows 10
Processes & Methodologies
1 15 (24.19%) ITIL
2 11 (17.74%) Service Management
3 10 (16.13%) Feasibility Study
4 9 (14.52%) Change Management
4 9 (14.52%) Project Management
5 8 (12.90%) Performance Management
6 7 (11.29%) Asset Management
6 7 (11.29%) Coaching
6 7 (11.29%) Data Protection
6 7 (11.29%) Information Security
6 7 (11.29%) Process Improvement
7 5 (8.06%) Agile Software Development
7 5 (8.06%) Mentoring
7 5 (8.06%) Scrum
7 5 (8.06%) Service Design
7 5 (8.06%) Stakeholder Management
8 4 (6.45%) Analytics
8 4 (6.45%) DevOps
8 4 (6.45%) Strategic Thinking
8 4 (6.45%) Target Operating Model
Programming Languages
1 3 (4.84%) C
2 2 (3.23%) Java
2 2 (3.23%) Jython
2 2 (3.23%) PHP
Qualifications
1 11 (17.74%) Microsoft Certification
2 8 (12.90%) MCP
3 7 (11.29%) HNC
4 3 (4.84%) A+ Certification
4 3 (4.84%) Degree
4 3 (4.84%) ITIL Certification
4 3 (4.84%) MCDST
5 1 (1.61%) APMG
5 1 (1.61%) CCNA
5 1 (1.61%) Cisco Certification
5 1 (1.61%) ITIL Foundation Certificate
5 1 (1.61%) SAS Certification
5 1 (1.61%) Security Cleared
Quality Assurance & Compliance
1 7 (11.29%) SLA
2 1 (1.61%) QA
System Software
1 10 (16.13%) Active Directory
Systems Management
1 3 (4.84%) SCCM
2 2 (3.23%) Ansible
2 2 (3.23%) CFEngine
2 2 (3.23%) DameWare
2 2 (3.23%) Opscode Chef
2 2 (3.23%) Puppet
2 2 (3.23%) Salt
Vendors
1 11 (17.74%) Microsoft
2 6 (9.68%) SAP
3 5 (8.06%) Cisco
4 3 (4.84%) Dell
4 3 (4.84%) HP
4 3 (4.84%) Wyse
4 3 (4.84%) Xerox
5 2 (3.23%) Apple
5 2 (3.23%) CheckPoint
5 2 (3.23%) F5
5 2 (3.23%) IBM
5 2 (3.23%) Juniper
5 2 (3.23%) LANDesk
5 2 (3.23%) Red Hat
5 2 (3.23%) ServiceNow
5 2 (3.23%) VMware
6 1 (1.61%) Oracle