Period
to 22 February 2018

The median contractor rate for a 2nd Line Support was £138 per day in advertised job vacancies in Yorkshire during the 6 months to 22 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England > Yorkshire
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 122 147 140
Rank change year-on-year +25 -7 -27
Contract jobs requiring a 2nd Line Support 72 39 70
As % of all contract IT jobs advertised in Yorkshire 1.56% 0.84% 1.19%
As % of the Job Titles category 1.62% 0.87% 1.25%
Number of daily rates quoted 32 21 29
Yorkshire median daily rate £138 £138 £125
Median daily rate % change year-on-year - +10.00% -41.18%
10th Percentile £113 £108 £120
90th Percentile £229 £238 £225
England median daily rate £150 £165 £160
% change year-on-year -9.09% +3.13% -5.88%
Number of hourly rates quoted 27 11 34
Yorkshire median hourly rate £14.20 £14.57 £12.50
Median hourly rate % change year-on-year -2.51% +16.52% -7.41%
10th Percentile £10.50 £11.25 £10.94
90th Percentile £15.00 £23.75 £18.75
England median hourly rate £14.50 £15.50 £15.00
% change year-on-year -6.45% +3.33% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Yorkshire
Contract vacancies in Yorkshire with a recognized job title 4,434 4,491 5,597
% of contract IT jobs with a recognized job title 95.77% 96.23% 95.37%
Number of daily rates quoted 2,936 2,844 3,671
Yorkshire median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £234 £235 £249
90th Percentile £538 £550 £550
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 161 209 273
Yorkshire median hourly rate £15.00 £14.00 £13.81
Median hourly rate % change year-on-year +7.14% +1.38% +6.23%
10th Percentile £9.81 £9.79 £9.00
90th Percentile £40.00 £26.25 £25.40
England median hourly rate £18.70 £18.50 £18.50
% change year-on-year +1.08% - +12.12%

2nd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Support in Yorkshire

2nd Line Support
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Yorkshire.

Contractor daily rate trend for 2nd Line Support in Yorkshire

2nd Line Support
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing 2nd Line Support in Yorkshire over the 6 months to 22 February 2018.

Contractor daily rate histogram for 2nd Line Support in Yorkshire

2nd Line Support
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Yorkshire.

Contractor hourly rate trend for 2nd Line Support in Yorkshire

2nd Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +4 46 £158 -10.00% 11
North Yorkshire +10 19 £125 +4.17% 1
South Yorkshire +15 6 £117 -12.52% 7
East Yorkshire - 1 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 22 February 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 53 (73.61%) Active Directory
2 50 (69.44%) Windows
3 35 (48.61%) Windows 7
4 28 (38.89%) Microsoft
5 25 (34.72%) SCCM
6 24 (33.33%) Office 365
7 21 (29.17%) ITIL
8 17 (23.61%) Windows 10
9 15 (20.83%) Microsoft Certification
10 13 (18.06%) LAN
10 13 (18.06%) WAN
11 10 (13.89%) Driving Licence
11 10 (13.89%) SLA
11 10 (13.89%) Service Delivery
12 9 (12.50%) Windows XP
12 9 (12.50%) MS Exchange
12 9 (12.50%) Microsoft Office
12 9 (12.50%) Windows Server
13 8 (11.11%) Exchange Server 2010
13 8 (11.11%) Performance Management
13 8 (11.11%) Data Protection
13 8 (11.11%) Windows Vista
13 8 (11.11%) Windows 2000
13 8 (11.11%) Microsoft Excel
13 8 (11.11%) MCP
13 8 (11.11%) HNC
13 8 (11.11%) Unix
13 8 (11.11%) Management Information System
13 8 (11.11%) Information Security
13 8 (11.11%) Feasibility Study

2nd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.50%) MS Exchange
2 8 (11.11%) Exchange Server 2010
3 1 (1.39%) Exchange Server 2003
Applications
1 9 (12.50%) Microsoft Office
2 8 (11.11%) Microsoft Excel
3 7 (9.72%) Microsoft PowerPoint
Cloud Services
1 24 (33.33%) Office 365
Communications & Networking
1 13 (18.06%) LAN
1 13 (18.06%) WAN
2 6 (8.33%) IP Telephony
3 3 (4.17%) VPN
4 2 (2.78%) Network Security
4 2 (2.78%) Remote Desktop
4 2 (2.78%) VoIP
5 1 (1.39%) Broadband
5 1 (1.39%) DHCP
5 1 (1.39%) DNS
5 1 (1.39%) NetScaler
5 1 (1.39%) Wireless
General
1 7 (9.72%) Finance
2 2 (2.78%) Marketing
3 1 (1.39%) Manufacturing
3 1 (1.39%) Telecoms
Miscellaneous
1 10 (13.89%) Driving Licence
2 8 (11.11%) Management Information System
3 2 (2.78%) Analytical Skills
3 2 (2.78%) NHS
3 2 (2.78%) Smartphone
3 2 (2.78%) Video Conferencing
4 1 (1.39%) Blackberry
Operating Systems
1 50 (69.44%) Windows
2 35 (48.61%) Windows 7
3 17 (23.61%) Windows 10
4 9 (12.50%) Windows Server
4 9 (12.50%) Windows XP
5 8 (11.11%) Unix
5 8 (11.11%) Windows 2000
5 8 (11.11%) Windows Vista
6 6 (8.33%) Windows Server 2008
7 2 (2.78%) Windows 8
7 2 (2.78%) Windows Server 2012
8 1 (1.39%) Windows Server 2003
Processes & Methodologies
1 21 (29.17%) ITIL
2 10 (13.89%) Service Delivery
3 8 (11.11%) Data Protection
3 8 (11.11%) Feasibility Study
3 8 (11.11%) Information Security
3 8 (11.11%) Performance Management
4 7 (9.72%) Time Management
5 3 (4.17%) Incident Management
6 2 (2.78%) Break/Fix
6 2 (2.78%) Health Informatics
6 2 (2.78%) Informatics
6 2 (2.78%) Resource Management
6 2 (2.78%) Service Management
7 1 (1.39%) Continuous Improvement
7 1 (1.39%) Line Management
7 1 (1.39%) Migration
Programming Languages
1 1 (1.39%) SQL
Qualifications
1 15 (20.83%) Microsoft Certification
2 8 (11.11%) HNC
2 8 (11.11%) MCP
3 4 (5.56%) Security Cleared
4 3 (4.17%) CCNA
4 3 (4.17%) Cisco Certification
4 3 (4.17%) SC Cleared
5 2 (2.78%) ITIL Certification
6 1 (1.39%) CCNP
6 1 (1.39%) Degree
Quality Assurance & Compliance
1 10 (13.89%) SLA
System Software
1 53 (73.61%) Active Directory
2 1 (1.39%) XenApp
2 1 (1.39%) XenServer
Systems Management
1 25 (34.72%) SCCM
2 3 (4.17%) Systems Management Server (SMS)
Vendors
1 28 (38.89%) Microsoft
2 3 (4.17%) Cisco
2 3 (4.17%) Citrix
3 1 (1.39%) Capita
3 1 (1.39%) Palo Alto
3 1 (1.39%) SolarWinds
3 1 (1.39%) VMware