Period
to 23 November 2017

The median contractor rate for a 2nd Line Support was £140 per day in advertised job vacancies in Yorkshire during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England > Yorkshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 113 159 151
Rank change year-on-year +46 -8 -57
Contract jobs requiring a 2nd Line Support 78 49 75
As % of all contract IT jobs advertised in Yorkshire 1.76% 0.90% 1.22%
As % of the Job Titles category 1.82% 0.93% 1.28%
Number of daily rates quoted 25 29 35
Yorkshire median daily rate £140 £150 £130
Median daily rate % change year-on-year -6.67% +15.38% -39.53%
10th Percentile £113 £105 £115
90th Percentile £195 £282 £228
England median daily rate £145 £161 £162
% change year-on-year -10.08% -0.15% -2.12%
Number of hourly rates quoted 24 16 32
Yorkshire median hourly rate £14.43 £14.53 £13.00
Median hourly rate % change year-on-year -0.74% +11.79% -3.70%
10th Percentile £11.25 £10.50 £10.94
90th Percentile £19.85 £23.75 £18.75
England median hourly rate £15.00 £15.50 £15.00
% change year-on-year -3.23% +3.33% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Yorkshire
Contract vacancies in Yorkshire with a recognized job title 4281 5241 5864
% of contract IT jobs with a recognized job title 96.59% 96.18% 95.06%
Number of daily rates quoted 2838 3365 3905
Yorkshire median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £225 £250 £250
90th Percentile £545 £538 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 143 199 317
Yorkshire median hourly rate £14.65 £14.00 £13.60
Median hourly rate % change year-on-year +4.64% +2.98% +0.70%
10th Percentile £10.00 £9.50 £9.00
90th Percentile £39.48 £28.90 £28.85
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

2nd Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Support in Yorkshire

2nd Line Support
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Yorkshire.

Contractor daily rate trend for 2nd Line Support in Yorkshire

2nd Line Support
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing 2nd Line Support in Yorkshire over the 6 months to 23 November 2017.

Contractor daily rate histogram for 2nd Line Support in Yorkshire

2nd Line Support
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Yorkshire.

Contractor hourly rate trend for 2nd Line Support in Yorkshire

2nd Line Support
Contractor Hourly Rate Histogram in Yorkshire

The hourly rate distribution of IT jobs citing 2nd Line Support in Yorkshire over the 6 months to 23 November 2017.

Contractor hourly rate histogram for 2nd Line Support in Yorkshire

2nd Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +28 48 £158 -10.00% 1
North Yorkshire +13 18 £125 -9.09% 1
South Yorkshire +16 10 £227 +76.50%
East Yorkshire - 2 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 23 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 57 (73.08%) Windows
2 43 (55.13%) Active Directory
3 41 (52.56%) Windows 7
4 39 (50.00%) Microsoft
5 25 (32.05%) Microsoft Office
6 22 (28.21%) SCCM
6 22 (28.21%) ITIL
7 19 (24.36%) Office 365
8 18 (23.08%) Cisco
9 16 (20.51%) Microsoft Certification
10 14 (17.95%) Blackberry
10 14 (17.95%) Windows 10
11 13 (16.67%) LAN
11 13 (16.67%) WAN
12 12 (15.38%) VPN
12 12 (15.38%) SLA
12 12 (15.38%) Microsoft Excel
13 11 (14.10%) Service Delivery
13 11 (14.10%) Android
13 11 (14.10%) Coaching
13 11 (14.10%) Cisco IOS
14 10 (12.82%) Management Information System
14 10 (12.82%) MS Exchange
14 10 (12.82%) BYOD
15 9 (11.54%) Driving Licence
15 9 (11.54%) Citrix
15 9 (11.54%) Banking
16 8 (10.26%) Analytical Skills
17 7 (8.97%) Windows Server
17 7 (8.97%) Feasibility Study

2nd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (12.82%) MS Exchange
2 7 (8.97%) IBM Notes
3 6 (7.69%) Exchange Server 2010
4 2 (2.56%) Blackberry Enterprise Server
5 1 (1.28%) Exchange Server 2007
5 1 (1.28%) IIS
5 1 (1.28%) SharePoint
5 1 (1.28%) SharePoint Server
Applications
1 25 (32.05%) Microsoft Office
2 12 (15.38%) Microsoft Excel
3 5 (6.41%) Microsoft PowerPoint
Business Applications
1 2 (2.56%) Eikon
2 1 (1.28%) Dynamics CRM
Cloud Services
1 19 (24.36%) Office 365
2 1 (1.28%) Mimecast
Communications & Networking
1 13 (16.67%) LAN
1 13 (16.67%) WAN
2 12 (15.38%) VPN
3 11 (14.10%) Cisco IOS
4 6 (7.69%) Remote Desktop
5 2 (2.56%) IP Telephony
5 2 (2.56%) Wireless
6 1 (1.28%) Broadband
6 1 (1.28%) DHCP
6 1 (1.28%) DNS
6 1 (1.28%) Network Security
6 1 (1.28%) VoIP
Database & Business Intelligence
1 2 (2.56%) SQL Server
General
1 9 (11.54%) Banking
2 3 (3.85%) Billing
2 3 (3.85%) Military
3 2 (2.56%) Finance
3 2 (2.56%) Retail Banking
3 2 (2.56%) Telecoms
4 1 (1.28%) Manufacturing
4 1 (1.28%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.28%) .NET
Miscellaneous
1 14 (17.95%) Blackberry
2 10 (12.82%) BYOD
2 10 (12.82%) Management Information System
3 9 (11.54%) Driving Licence
4 8 (10.26%) Analytical Skills
5 3 (3.85%) e-Learning
6 2 (2.56%) Smartphone
7 1 (1.28%) Life Science
7 1 (1.28%) Mobile Computing
7 1 (1.28%) Video Conferencing
Operating Systems
1 57 (73.08%) Windows
2 41 (52.56%) Windows 7
3 14 (17.95%) Windows 10
4 11 (14.10%) Android
5 7 (8.97%) Mac OS
5 7 (8.97%) Unix
5 7 (8.97%) Windows 2000
5 7 (8.97%) Windows Server
5 7 (8.97%) Windows Vista
5 7 (8.97%) Windows XP
6 6 (7.69%) Windows Server 2008
7 1 (1.28%) Windows 8
Processes & Methodologies
1 22 (28.21%) ITIL
2 11 (14.10%) Coaching
2 11 (14.10%) Service Delivery
3 7 (8.97%) Data Protection
3 7 (8.97%) Feasibility Study
3 7 (8.97%) Information Security
3 7 (8.97%) Performance Management
4 6 (7.69%) Time Management
5 5 (6.41%) Incident Management
6 3 (3.85%) Analytics
6 3 (3.85%) Document Management
6 3 (3.85%) Logistics
6 3 (3.85%) Mathematics
6 3 (3.85%) Process Improvement
6 3 (3.85%) Service Management
7 2 (2.56%) Break/Fix
7 2 (2.56%) CRM
7 2 (2.56%) Line Management
8 1 (1.28%) Health Informatics
8 1 (1.28%) Mobile Device Management
Programming Languages
1 3 (3.85%) C
2 1 (1.28%) SQL
Qualifications
1 16 (20.51%) Microsoft Certification
2 7 (8.97%) HNC
2 7 (8.97%) MCP
3 5 (6.41%) Security Cleared
4 4 (5.13%) SC Cleared
5 3 (3.85%) A+ Certification
5 3 (3.85%) CCNA
5 3 (3.85%) Cisco Certification
5 3 (3.85%) MCDST
6 2 (2.56%) ITIL Certification
7 1 (1.28%) CCNP
7 1 (1.28%) Degree
Quality Assurance & Compliance
1 12 (15.38%) SLA
System Software
1 43 (55.13%) Active Directory
2 3 (3.85%) VMware Infrastructure
3 2 (2.56%) Microsoft App-V
Systems Management
1 22 (28.21%) SCCM
2 3 (3.85%) Systems Management Server (SMS)
Vendors
1 39 (50.00%) Microsoft
2 18 (23.08%) Cisco
3 9 (11.54%) Citrix
4 7 (8.97%) Lotus
5 5 (6.41%) VMware
6 3 (3.85%) Xerox
7 2 (2.56%) Bloomberg
7 2 (2.56%) Reuters
8 1 (1.28%) SAP
8 1 (1.28%) ServiceNow
8 1 (1.28%) Workday