Period
to 18 December 2018

The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Yorkshire > West Yorkshire
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 125 84 62
Rank change year-on-year -41 -22 +24
Contract jobs citing CRM 44 73 116
As % of all contract IT jobs advertised in West Yorkshire 1.27% 2.40% 3.40%
As % of the Processes & Methodologies category 1.46% 2.78% 3.90%
Number of daily rates quoted 28 42 90
West Yorkshire median daily rate £400 £400 £425
Median daily rate % change year-on-year - -5.88% -2.86%
10th Percentile £306 £264 £242
90th Percentile £496 £536 £588
Yorkshire median daily rate £400 £424 £425
% change year-on-year -5.60% -0.29% -
Number of hourly rates quoted 4 0 2
West Yorkshire median hourly rate £15.50 - £11.38
10th Percentile £15.25 - £10.69
90th Percentile £15.75 - £12.06
Yorkshire median hourly rate £15.50 - £11.38

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Contract vacancies with a requirement for process or methodology skills 3,018 2,627 2,974
As % of all contract IT jobs advertised in West Yorkshire 87.30% 86.41% 87.27%
Number of daily rates quoted 2,057 1,811 1,938
West Yorkshire median daily rate £415 £405 £400
Median daily rate % change year-on-year +2.47% +1.25% +6.67%
10th Percentile £300 £263 £263
90th Percentile £575 £550 £538
Yorkshire median daily rate £415 £410 £400
% change year-on-year +1.22% +2.50% +5.26%
Number of hourly rates quoted 80 68 71
West Yorkshire median hourly rate £17.21 £16.00 £14.50
Median hourly rate % change year-on-year +7.53% +10.34% -4.92%
10th Percentile £11.18 £9.81 £10.20
90th Percentile £30.30 £40.00 £29.50
Yorkshire median hourly rate £17.00 £16.00 £14.57
% change year-on-year +6.25% +9.85% +0.45%

CRM
Job Vacancy Trend in West Yorkshire

Job postings citing CRM as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for CRM in West Yorkshire

CRM
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in West Yorkshire.

Contractor daily rate trend for CRM in West Yorkshire

CRM
Contractor Daily Rate Histogram in West Yorkshire

The daily rate distribution of IT jobs citing CRM in West Yorkshire over the 6 months to 18 December 2018.

Contractor daily rate histogram for CRM in West Yorkshire

CRM
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in West Yorkshire.

Contractor hourly rate trend for CRM in West Yorkshire

CRM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the West Yorkshire region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -42 26 £400 - 24
Bradford -11 6 £475 - 4
Wakefield - 6 £250 - 5
Castleford - 1 £400 -
Halifax - 1 - - 2
CRM
Yorkshire

For the 6 months to 18 December 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region with a requirement for CRM.

1 17 (38.64%) Finance
1 17 (38.64%) Dynamics CRM
2 15 (34.09%) Agile Software Development
3 11 (25.00%) Microsoft
4 10 (22.73%) Salesforce.com
4 10 (22.73%) Problem-Solving
5 9 (20.45%) SQL Server
5 9 (20.45%) Scrum
6 8 (18.18%) SQL
7 7 (15.91%) SharePoint
7 7 (15.91%) Analytical Skills
8 6 (13.64%) Team Foundation Server
8 6 (13.64%) SDLC
8 6 (13.64%) Legal
8 6 (13.64%) Stakeholder Management
9 5 (11.36%) Data Analysis
9 5 (11.36%) Degree
9 5 (11.36%) JIRA
9 5 (11.36%) User Acceptance Testing
9 5 (11.36%) Migration
9 5 (11.36%) JavaScript
9 5 (11.36%) Dynamics 365
9 5 (11.36%) API Integration
10 4 (9.09%) Apex Code
10 4 (9.09%) Waterfall
10 4 (9.09%) Non-Functional Testing
10 4 (9.09%) Salesforce Service Cloud
10 4 (9.09%) Java
10 4 (9.09%) Web Services
10 4 (9.09%) ITIL

CRM
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.91%) SharePoint
2 2 (4.55%) CMS
3 1 (2.27%) BizTalk Server
3 1 (2.27%) EPiServer
Applications
1 2 (4.55%) Microsoft Excel
1 2 (4.55%) Microsoft Office
2 1 (2.27%) EngageOne
2 1 (2.27%) Microsoft PowerPoint
2 1 (2.27%) Microsoft Project
2 1 (2.27%) MS Visio
Business Applications
1 17 (38.64%) Dynamics CRM
2 1 (2.27%) Carpe Diem
2 1 (2.27%) Elite 3E
2 1 (2.27%) Sage 200
2 1 (2.27%) Salesforce.com CRM
Cloud Services
1 5 (11.36%) Dynamics 365
2 4 (9.09%) Salesforce Service Cloud
3 3 (6.82%) Force.com
Database & Business Intelligence
1 9 (20.45%) SQL Server
2 4 (9.09%) SQL Server Integration Services
3 3 (6.82%) SQL Server Reporting Services
4 2 (4.55%) Data Warehouse
4 2 (4.55%) MySQL
4 2 (4.55%) OLTP
4 2 (4.55%) PostgreSQL
4 2 (4.55%) Power BI
4 2 (4.55%) Relational Database
5 1 (2.27%) Crystal Reports
5 1 (2.27%) SQL Server 2012
5 1 (2.27%) SQL Server Analysis Services
Development Applications
1 6 (13.64%) Team Foundation Server
2 5 (11.36%) JIRA
3 2 (4.55%) Git (software)
3 2 (4.55%) Oracle APEX
3 2 (4.55%) Subversion
3 2 (4.55%) Visual Studio Team System
4 1 (2.27%) SoapUI
General
1 17 (38.64%) Finance
2 6 (13.64%) Legal
3 3 (6.82%) Marketing
4 1 (2.27%) Advertising
4 1 (2.27%) Retail
4 1 (2.27%) Retail Banking
Job Titles
1 11 (25.00%) Analyst
1 11 (25.00%) Project Manager
2 10 (22.73%) Developer
3 5 (11.36%) Test Analyst
3 5 (11.36%) Trainer
4 4 (9.09%) IT Trainer
5 3 (6.82%) Architect
5 3 (6.82%) Business Analyst
5 3 (6.82%) CRM Manager
5 3 (6.82%) CRM Project Manager
5 3 (6.82%) ETL Developer
6 2 (4.55%) Business Intelligence Developer
6 2 (4.55%) CRM Developer
6 2 (4.55%) Dynamics CRM Developer
6 2 (4.55%) ETL Analyst
6 2 (4.55%) IT Manager
6 2 (4.55%) Lead Test Analyst
6 2 (4.55%) Microsoft Developer
6 2 (4.55%) Salesforce Developer
6 2 (4.55%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (9.09%) Web Services
2 3 (6.82%) HTML
2 3 (6.82%) REST
2 3 (6.82%) SOAP
2 3 (6.82%) Visualforce
3 2 (4.55%) .NET
3 2 (4.55%) CSS
3 2 (4.55%) JSON
3 2 (4.55%) XML
4 1 (2.27%) .NET Core
4 1 (2.27%) ASP.NET
4 1 (2.27%) ODBC
4 1 (2.27%) Spring
4 1 (2.27%) Spring Boot
4 1 (2.27%) Velocity
Miscellaneous
1 7 (15.91%) Analytical Skills
2 2 (4.55%) Linux Command Line
3 1 (2.27%) DataPower
3 1 (2.27%) Management Information System
3 1 (2.27%) Self-Motivation
3 1 (2.27%) Virtual Team
Operating Systems
1 2 (4.55%) Linux
1 2 (4.55%) Unix
1 2 (4.55%) Windows
2 1 (2.27%) Windows Server
Processes & Methodologies
1 15 (34.09%) Agile Software Development
2 10 (22.73%) Problem-Solving
3 9 (20.45%) Scrum
4 6 (13.64%) SDLC
4 6 (13.64%) Stakeholder Management
5 5 (11.36%) API Integration
5 5 (11.36%) Data Analysis
5 5 (11.36%) Migration
5 5 (11.36%) User Acceptance Testing
6 4 (9.09%) ITIL
6 4 (9.09%) Non-Functional Testing
6 4 (9.09%) Software Testing
6 4 (9.09%) Waterfall
7 3 (6.82%) Critical Thinking
7 3 (6.82%) Decision-Making
7 3 (6.82%) ETL
7 3 (6.82%) OO
7 3 (6.82%) OOP
7 3 (6.82%) PRINCE2
7 3 (6.82%) User Stories
Programming Languages
1 8 (18.18%) SQL
2 5 (11.36%) JavaScript
3 4 (9.09%) Apex Code
3 4 (9.09%) Java
4 3 (6.82%) SOQL
4 3 (6.82%) T-SQL
5 2 (4.55%) C#
5 2 (4.55%) Data Analysis Expressions (DAX)
5 2 (4.55%) Shell Script
6 1 (2.27%) Java 8
Qualifications
1 5 (11.36%) Degree
2 3 (6.82%) MCSE
2 3 (6.82%) Microsoft Certification
3 2 (4.55%) ISEB
3 2 (4.55%) ISTQB
3 2 (4.55%) ISTQB Foundation Certification
3 2 (4.55%) PMI Certification
3 2 (4.55%) PMP
3 2 (4.55%) PRINCE2 Certification
4 1 (2.27%) CCNA
4 1 (2.27%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.27%) ISO/IEC 27001
1 1 (2.27%) QA
System Software
1 1 (2.27%) Active Directory
1 1 (2.27%) Docker
1 1 (2.27%) Terminal Services
1 1 (2.27%) Virtual Desktop
Vendors
1 11 (25.00%) Microsoft
2 10 (22.73%) Salesforce.com
3 4 (9.09%) Citrix
4 2 (4.55%) Oracle
5 1 (2.27%) IBM
5 1 (2.27%) Sage
5 1 (2.27%) Zoho