Period
to 25 May 2020

The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 May 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > Yorkshire
6 months to
25 May 2020
Same period 2019 Same period 2018
Rank 89 120 141
Rank change year-on-year +31 +21 -42
Contract jobs citing CRM 39 71 63
As % of all contract jobs advertised in Yorkshire 1.80% 1.57% 1.29%
As % of the Processes & Methodologies category 2.14% 1.83% 1.47%
Number of daily rates quoted 25 51 45
Median daily rate £500 £375 £413
Median daily rate % change year-on-year +33.33% -9.09% -2.94%
10th Percentile £313 £219 £253
90th Percentile £616 £525 £575
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +0.28%
Number of hourly rates quoted 1 1 0
Median hourly rate £12.50 £35.00 -
Median hourly rate % change year-on-year -64.29% - -
England median hourly rate £29.61 £19.50 £16.50
% change year-on-year +51.85% +18.18% -51.47%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Contract vacancies with a requirement for process or methodology skills 1,822 3,888 4,278
As % of all contract IT jobs advertised in Yorkshire 83.92% 86.13% 87.41%
Number of daily rates quoted 1,148 2,587 2,834
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £300 £263 £268
90th Percentile £613 £575 £538
England median daily rate £475 £475 £463
% change year-on-year - +2.70% +2.78%
Number of hourly rates quoted 103 126 122
Median hourly rate £18.00 £17.25 £20.63
Median hourly rate % change year-on-year +4.35% -16.39% +55.72%
10th Percentile £11.24 £11.21 £10.79
90th Percentile £35.00 £39.97 £44.35
Median hourly rate £27.50 £24.54 £22.00
% change year-on-year +12.07% +11.53% -13.08%

CRM
Job Vacancy Trend in Yorkshire

Job postings citing CRM as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for CRM in Yorkshire

CRM
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing CRM in Yorkshire.

Daily rate trend for CRM in Yorkshire

CRM
Daily Rate Histogram in Yorkshire

Daily rate distribution for jobs citing CRM in Yorkshire over the 6 months to 25 May 2020.

Daily rate histogram for CRM in Yorkshire

CRM
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing CRM in Yorkshire.

Hourly rate trend for CRM in Yorkshire

CRM
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Yorkshire region over the 6 months to 25 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +47 23 £500 +36.99% 24
South Yorkshire +28 9 £625 +150.00% 6
North Yorkshire -7 5 £475 -5.00% 1
CRM
England

For the 6 months to 25 May 2020, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region with a requirement for CRM.

1 18 (46.15%) Dynamics CRM
2 11 (28.21%) Microsoft
3 9 (23.08%) Stakeholder Management
4 8 (20.51%) Agile Software Development
5 7 (17.95%) TOGAF
5 7 (17.95%) ERP
5 7 (17.95%) Public Sector
6 6 (15.38%) Workflow
6 6 (15.38%) Migration
7 5 (12.82%) AWS
7 5 (12.82%) Project Management
7 5 (12.82%) C#
7 5 (12.82%) SQL
7 5 (12.82%) .NET
7 5 (12.82%) Oracle
8 4 (10.26%) Java
8 4 (10.26%) JavaScript
8 4 (10.26%) XML
8 4 (10.26%) CSS
8 4 (10.26%) SharePoint
8 4 (10.26%) Salesforce.com
8 4 (10.26%) Management Information System
8 4 (10.26%) Local Government
8 4 (10.26%) Project Delivery
8 4 (10.26%) SDLC
8 4 (10.26%) Azure
8 4 (10.26%) Dynamics 365
9 3 (7.69%) TOGAF Certification
9 3 (7.69%) Requirements Gathering
9 3 (7.69%) Oracle Database

CRM
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.26%) SharePoint
2 2 (5.13%) BizTalk Server
2 2 (5.13%) IIS
2 2 (5.13%) SharePoint 2013
3 1 (2.56%) CMS
3 1 (2.56%) Oracle Workflow
Applications
1 1 (2.56%) Adobe Illustrator
1 1 (2.56%) Photoshop
Business Applications
1 18 (46.15%) Dynamics CRM
2 3 (7.69%) SAP CRM
3 1 (2.56%) Oracle CRM
3 1 (2.56%) Salesforce.com CRM
Cloud Services
1 5 (12.82%) AWS
2 4 (10.26%) Azure
2 4 (10.26%) Dynamics 365
3 2 (5.13%) Oracle CX
3 2 (5.13%) Oracle Service Cloud
4 1 (2.56%) Logic Apps
4 1 (2.56%) Office 365
4 1 (2.56%) Power Platform
Communications & Networking
1 1 (2.56%) DNS
1 1 (2.56%) SSL
1 1 (2.56%) Unified Communications
Database & Business Intelligence
1 3 (7.69%) Oracle Database
1 3 (7.69%) SQL Server
2 1 (2.56%) Data Warehouse
2 1 (2.56%) EDRMS
2 1 (2.56%) Microsoft Power View
2 1 (2.56%) MySQL
2 1 (2.56%) Oracle Reports
2 1 (2.56%) Power BI
2 1 (2.56%) SQL Server Analysis Services
2 1 (2.56%) SQL Server Integration Services
2 1 (2.56%) SQL Server Reporting Services
Development Applications
1 3 (7.69%) Team Foundation Server
2 2 (5.13%) Postman
2 2 (5.13%) SoapUI
2 2 (5.13%) Visual Studio
3 1 (2.56%) Dreamweaver
3 1 (2.56%) Git (software)
General
1 7 (17.95%) Public Sector
2 4 (10.26%) Local Government
3 3 (7.69%) Finance
4 2 (5.13%) Billing
4 2 (5.13%) Law
5 1 (2.56%) Legal
5 1 (2.56%) Retail
Job Titles
1 11 (28.21%) Architect
2 9 (23.08%) Solutions Architect
3 7 (17.95%) Developer
4 6 (15.38%) Business Analyst
5 5 (12.82%) Analyst
6 3 (7.69%) Administrator
6 3 (7.69%) CRM Architect
6 3 (7.69%) CRM Solutions Architect
7 2 (5.13%) .NET Developer
7 2 (5.13%) Project Manager
7 2 (5.13%) Salesforce Administrator
8 1 (2.56%) Consultant
8 1 (2.56%) CRM Developer
8 1 (2.56%) Designer
8 1 (2.56%) IT Manager
8 1 (2.56%) Software Developer
8 1 (2.56%) Systems Administrator
8 1 (2.56%) Systems Development Manager
8 1 (2.56%) Systems Manager
8 1 (2.56%) Tester
Libraries, Frameworks & Software Standards
1 5 (12.82%) .NET
2 4 (10.26%) CSS
2 4 (10.26%) XML
3 3 (7.69%) .NET Framework
3 3 (7.69%) HTML
3 3 (7.69%) jQuery
3 3 (7.69%) WCF
4 2 (5.13%) ASP.NET
4 2 (5.13%) JSON
4 2 (5.13%) REST
4 2 (5.13%) SOAP
4 2 (5.13%) WSDL
4 2 (5.13%) XML Schema
4 2 (5.13%) XSLT
5 1 (2.56%) AngularJS
5 1 (2.56%) ASP.NET Web API
5 1 (2.56%) Kendo UI
5 1 (2.56%) Laravel
5 1 (2.56%) React
5 1 (2.56%) Vue.js
Miscellaneous
1 4 (10.26%) Management Information System
2 2 (5.13%) N-Tier
2 2 (5.13%) User Experience
3 1 (2.56%) Analytical Skills
3 1 (2.56%) Augmented Reality
3 1 (2.56%) Data Structures
3 1 (2.56%) Self-Motivation
Operating Systems
1 1 (2.56%) Windows
Processes & Methodologies
1 9 (23.08%) Stakeholder Management
2 8 (20.51%) Agile Software Development
3 7 (17.95%) ERP
3 7 (17.95%) TOGAF
4 6 (15.38%) Migration
4 6 (15.38%) Workflow
5 5 (12.82%) Project Management
6 4 (10.26%) Project Delivery
6 4 (10.26%) SDLC
7 3 (7.69%) Change Management
7 3 (7.69%) Continuous Integration
7 3 (7.69%) Requirements Gathering
7 3 (7.69%) Test Automation
7 3 (7.69%) Web Development
7 3 (7.69%) Workflow Management
8 2 (5.13%) Document Management
8 2 (5.13%) MVC
8 2 (5.13%) Service Management
8 2 (5.13%) UML
8 2 (5.13%) Waterfall
Programming Languages
1 5 (12.82%) C#
1 5 (12.82%) SQL
2 4 (10.26%) Java
2 4 (10.26%) JavaScript
3 1 (2.56%) Data Analysis Expressions (DAX)
3 1 (2.56%) PHP
3 1 (2.56%) PL/SQL
3 1 (2.56%) Python
3 1 (2.56%) T-SQL
Qualifications
1 3 (7.69%) TOGAF Certification
2 2 (5.13%) Degree
Systems Management
1 1 (2.56%) Kubernetes
1 1 (2.56%) Terraform
Vendors
1 11 (28.21%) Microsoft
2 5 (12.82%) Oracle
3 4 (10.26%) Salesforce.com
4 3 (7.69%) SAP
5 2 (5.13%) BiZZdesign
5 2 (5.13%) Siebel
6 1 (2.56%) Avaya
6 1 (2.56%) Genesys