The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
Yorkshire / West Yorkshire
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank - 120 -
Contract jobs citing Customer Engagement 0 1 0
As % of all contract IT jobs advertised in West Yorkshire - 0.049% -
As % of the Processes & Methodologies category - 0.056% -
Number of daily rates quoted 0 1 0
Median daily rate - £275 -
UK excluding London median daily rate £456 £375 £355
% change year-on-year +21.66% +5.63%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £47.50 - £59.50

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1247 1778 1801
As % of all contract IT job vacancies advertised in West Yorkshire 86.42% 87.37% 85.84%
Number of daily rates quoted 843 1217 1288
Median daily rate £403 £425 £360
Median daily rate % change year-on-year -5.29% +18.05%  
90% offered a daily rate of more than £310 £320 £275
10% offered a daily rate of more than £538 £550 £500
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 29 18 30
Median hourly rate £10.00 £14.50 £35.00
Median hourly rate % change year-on-year -31.03% -58.57%  
90% offered a hourly rate of more than £8.79 £10.20 £12.25
10% offered a hourly rate of more than £22.00 £170.00 £45.00
UK excluding London median hourly rate £34.75 £28.50 £30.00
% change year-on-year +21.92% -5.00%  

Customer Engagement
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing Customer Engagement as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in West Yorkshire

Customer Engagement
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in West Yorkshire.

Contractor daily rate trend for Customer Engagement in West Yorkshire

For the 6 months to 28 June 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Customer Engagement.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Management Information System
1 1 (100.00%) Data Centre
1 1 (100.00%) Customer Requirements

Customer Engagement
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Job Titles
1 1 (100.00%) Network Operations Team Leader
1 1 (100.00%) Network Team Leader
1 1 (100.00%) Operations Team Leader
1 1 (100.00%) Team Leader
Miscellaneous
1 1 (100.00%) Data Centre
1 1 (100.00%) Management Information System
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Requirements
Vendors
1 1 (100.00%) Microsoft