Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
Yorkshire > West Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 150 - 184
Rank change year-on-year - +184 -38
Contract jobs citing Customer Engagement 3 0 2
As % of all contract IT jobs advertised in West Yorkshire 0.10% - 0.045%
As % of the Processes & Methodologies category 0.12% - 0.053%
Number of daily rates quoted 3 0 1
West Yorkshire median daily rate £475 - £535
10th Percentile £363 - £528
90th Percentile £488 - £543
Yorkshire median daily rate £400 £575 £535
% change year-on-year -30.43% +7.48% +30.49%
Number of hourly rates quoted 0 0 0
West Yorkshire median hourly rate - - -
Yorkshire median hourly rate - - -

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Contract vacancies with a requirement for process or methodology skills 2537 3120 3780
As % of all contract IT jobs advertised in West Yorkshire 84.91% 86.35% 85.08%
Number of daily rates quoted 1752 2055 2607
West Yorkshire median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £263 £263 £263
90th Percentile £545 £550 £538
Yorkshire median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 65 62 108
West Yorkshire median hourly rate £15.50 £14.50 £15.00
Median hourly rate % change year-on-year +6.90% -3.33% +3.45%
10th Percentile £9.25 £10.20 £9.25
90th Percentile £40.00 £30.63 £40.75
Yorkshire median hourly rate £16.00 £14.81 £14.50
% change year-on-year +8.05% +2.12% -

Customer Engagement
Job Vacancy Trend in West Yorkshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Customer Engagement in West Yorkshire

Customer Engagement
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in West Yorkshire.

Contractor daily rate trend for Customer Engagement in West Yorkshire

Customer Engagement
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds - 3 £475 - 3
Customer Engagement
Yorkshire

For the 6 months to 19 November 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Customer Engagement.

1 2 (66.67%) E-Commerce
1 2 (66.67%) Business Analysis
1 2 (66.67%) Marketing
1 2 (66.67%) Creative Marketing
1 2 (66.67%) Product Management
1 2 (66.67%) Agile Software Development
1 2 (66.67%) User Stories
1 2 (66.67%) User Experience
1 2 (66.67%) Customer Requirements
2 1 (33.33%) PMO
2 1 (33.33%) Data Strategy
2 1 (33.33%) Digital Transformation Programme
2 1 (33.33%) Retail
2 1 (33.33%) MongoDB
2 1 (33.33%) Data Governance
2 1 (33.33%) Online Betting
2 1 (33.33%) Pentaho
2 1 (33.33%) Games

Customer Engagement
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 1 (33.33%) MongoDB
1 1 (33.33%) Pentaho
General
1 2 (66.67%) Marketing
2 1 (33.33%) Games
2 1 (33.33%) Online Betting
2 1 (33.33%) Retail
Job Titles
1 2 (66.67%) Product Manager
2 1 (33.33%) Data Governance Analyst
2 1 (33.33%) Data Governance Manager
2 1 (33.33%) Data Manager
2 1 (33.33%) Governance Manager
2 1 (33.33%) Project Governance Manager
2 1 (33.33%) Project Manager
Miscellaneous
1 2 (66.67%) User Experience
Processes & Methodologies
1 2 (66.67%) Agile Software Development
1 2 (66.67%) Business Analysis
1 2 (66.67%) Creative Marketing
1 2 (66.67%) Customer Requirements
1 2 (66.67%) E-Commerce
1 2 (66.67%) Product Management
1 2 (66.67%) User Stories
2 1 (33.33%) Data Governance
2 1 (33.33%) Data Strategy
2 1 (33.33%) Digital Transformation Programme
Quality Assurance & Compliance
1 1 (33.33%) PMO