Period
to 20 January 2020

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery
South West > Wiltshire
6 months to
20 Jan 2020
Same period 2019 Same period 2018
Rank 74 86 55
Rank change year-on-year +12 -31 +6
Contract jobs citing Service Delivery 46 36 29
As % of all contract IT jobs advertised in Wiltshire 2.52% 1.95% 2.65%
As % of the Processes & Methodologies category 2.92% 2.27% 3.12%
Number of daily rates quoted 24 23 23
Wiltshire median daily rate £463 £140 £450
Median daily rate % change year-on-year +230.36% -68.89% +12.50%
10th Percentile £302 £95 £337
90th Percentile £648 £763 £540
South West median daily rate £450 £395 £425
% change year-on-year +13.92% -7.06% +3.98%
Number of hourly rates quoted 1 1 0
Wiltshire median hourly rate £35.00 £45.00 -
Median hourly rate % change year-on-year -22.22% - -
South West median hourly rate £27.75 £26.13 £15.50
% change year-on-year +6.19% +68.60% -43.39%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1,577 1,583 929
As % of all contract IT jobs advertised in Wiltshire 86.51% 85.89% 84.76%
Number of daily rates quoted 1,060 1,032 648
Wiltshire median daily rate £463 £475 £425
Median daily rate % change year-on-year -2.63% +11.76% +6.25%
10th Percentile £311 £313 £295
90th Percentile £625 £661 £613
South West median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +6.67%
Number of hourly rates quoted 13 32 13
Wiltshire median hourly rate £44.50 £45.00 £27.50
Median hourly rate % change year-on-year -1.11% +63.64% -28.57%
10th Percentile £19.40 £35.00 £13.00
90th Percentile £48.50 £49.50 £38.75
South West median hourly rate £36.00 £40.00 £31.00
% change year-on-year -10.00% +29.03% -11.43%

Service Delivery
Job Vacancy Trend in Wiltshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Delivery in Wiltshire

Service Delivery
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Wiltshire.

Contractor daily rate trend for Service Delivery in Wiltshire

Service Delivery
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing Service Delivery in Wiltshire over the 6 months to 20 January 2020.

Contractor daily rate histogram for Service Delivery in Wiltshire

Service Delivery
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Wiltshire.

Contractor hourly rate trend for Service Delivery in Wiltshire

Service Delivery
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wiltshire region over the 6 months to 20 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +25 18 £350 -12.50% 1
Corsham +2 17 £506 -32.50% 2
Salisbury +12 3 £518 -17.20%
Malmesbury -2 1 £550 +400.00%
Chippenham - 1 £375 - 2
Service Delivery
South West

For the 6 months to 20 January 2020, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for Service Delivery.

1 22 (47.83%) Security Cleared
2 18 (39.13%) ITIL
3 17 (36.96%) Agile Software Development
4 15 (32.61%) SC Cleared
5 12 (26.09%) Stakeholder Management
5 12 (26.09%) Scrum
5 12 (26.09%) Service Design
5 12 (26.09%) Scaled Agile Framework
6 11 (23.91%) Customer Requirements
7 10 (21.74%) Telecoms
7 10 (21.74%) Windows
8 9 (19.57%) Oracle
8 9 (19.57%) SharePoint
8 9 (19.57%) WAN
8 9 (19.57%) Active Directory
8 9 (19.57%) NetIQ
8 9 (19.57%) NetIQ Identity Manager
8 9 (19.57%) Military
8 9 (19.57%) Identity Access Management
8 9 (19.57%) User Stories
8 9 (19.57%) User Experience
8 9 (19.57%) JIRA
8 9 (19.57%) TDD
8 9 (19.57%) BDD
9 8 (17.39%) Finance
9 8 (17.39%) Service Management
9 8 (17.39%) Remedy
9 8 (17.39%) LAN
9 8 (17.39%) Public Sector
9 8 (17.39%) Project Delivery

Service Delivery
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (19.57%) SharePoint
2 2 (4.35%) SharePoint 2010
2 2 (4.35%) SharePoint 2013
3 1 (2.17%) IBM Notes
Applications
1 4 (8.70%) Microsoft Excel
1 4 (8.70%) Microsoft Office
2 2 (4.35%) Microsoft Project
3 1 (2.17%) Acrobat
Business Applications
1 7 (15.22%) Remedy ITSM
2 4 (8.70%) Salesforce.com CRM
Cloud Services
1 4 (8.70%) Office 365
2 2 (4.35%) OpenShift
3 1 (2.17%) AWS
3 1 (2.17%) Azure
Communications & Networking
1 9 (19.57%) WAN
2 8 (17.39%) LAN
3 6 (13.04%) Cisco ASA
3 6 (13.04%) Firewall
4 5 (10.87%) Cisco Firepower
4 5 (10.87%) Cisco ISE
4 5 (10.87%) Cisco Nexus
4 5 (10.87%) WLAN
5 3 (6.52%) TCP/IP
6 2 (4.35%) BGP
6 2 (4.35%) Internet
6 2 (4.35%) OSPF
6 2 (4.35%) VPN
7 1 (2.17%) DNS
7 1 (2.17%) EIGRP
7 1 (2.17%) MPLS
7 1 (2.17%) RIP
7 1 (2.17%) SNMP
7 1 (2.17%) TACACS
7 1 (2.17%) VoIP
Database & Business Intelligence
1 1 (2.17%) Relational Database
1 1 (2.17%) SAP Data Services
Development Applications
1 9 (19.57%) JIRA
2 5 (10.87%) VSS/SourceSafe
General
1 10 (21.74%) Telecoms
2 9 (19.57%) Military
3 8 (17.39%) Finance
3 8 (17.39%) Public Sector
4 6 (13.04%) Publishing
5 5 (10.87%) Retail
6 4 (8.70%) Banking
7 3 (6.52%) Electronics
7 3 (6.52%) Manufacturing
7 3 (6.52%) Marketing
8 1 (2.17%) Back Office
8 1 (2.17%) Billing
8 1 (2.17%) Front Office
Job Titles
1 14 (30.43%) Analyst
1 14 (30.43%) Business Analyst
2 7 (15.22%) Network Engineer
3 6 (13.04%) Delivery Manager
4 4 (8.70%) SC Cleared Business Analyst
4 4 (8.70%) Service Manager
5 3 (6.52%) IT Manager
5 3 (6.52%) Project Manager
5 3 (6.52%) Public Sector Business Analyst
5 3 (6.52%) Service Analyst
5 3 (6.52%) Stakeholder Analyst
5 3 (6.52%) Strategy Analyst
5 3 (6.52%) Support Engineer
6 2 (4.35%) 1st Line Support
6 2 (4.35%) 2nd Line Support
6 2 (4.35%) CRM Business Analyst
6 2 (4.35%) Help Desk Support
6 2 (4.35%) Migration Engineer
6 2 (4.35%) Programme Manager
6 2 (4.35%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (13.04%) SailPoint
2 1 (2.17%) .NET
2 1 (2.17%) 802.1X
2 1 (2.17%) AngularJS
2 1 (2.17%) CSS
2 1 (2.17%) HTML
2 1 (2.17%) Twitter Bootstrap
2 1 (2.17%) Web Services
Miscellaneous
1 9 (19.57%) User Experience
2 3 (6.52%) Self-Motivation
3 2 (4.35%) Algorithms
3 2 (4.35%) Fat Client
3 2 (4.35%) Hybrid Cloud
3 2 (4.35%) PKI
3 2 (4.35%) Thin Client
4 1 (2.17%) Analytical Skills
4 1 (2.17%) Data Centre
4 1 (2.17%) Driving Licence
4 1 (2.17%) Linux Command Line
4 1 (2.17%) NHS
4 1 (2.17%) RSA SecurID
Operating Systems
1 10 (21.74%) Windows
2 6 (13.04%) Windows 10
3 5 (10.87%) Windows 7
4 3 (6.52%) Linux
5 1 (2.17%) Windows Server
Processes & Methodologies
1 18 (39.13%) ITIL
2 17 (36.96%) Agile Software Development
3 12 (26.09%) Scaled Agile Framework
3 12 (26.09%) Scrum
3 12 (26.09%) Service Design
3 12 (26.09%) Stakeholder Management
4 11 (23.91%) Customer Requirements
5 9 (19.57%) BDD
5 9 (19.57%) Identity Access Management
5 9 (19.57%) TDD
5 9 (19.57%) User Stories
6 8 (17.39%) Project Delivery
6 8 (17.39%) Service Management
7 7 (15.22%) Identity Management
7 7 (15.22%) ITSM
7 7 (15.22%) Minimum Viable Product
7 7 (15.22%) Validation
8 6 (13.04%) Migration
8 6 (13.04%) Project Management
9 5 (10.87%) Waterfall
Programming Languages
1 1 (2.17%) C#
1 1 (2.17%) Java
Qualifications
1 22 (47.83%) Security Cleared
2 15 (32.61%) SC Cleared
3 7 (15.22%) Cisco Certification
4 5 (10.87%) CCNA
4 5 (10.87%) IIBA
4 5 (10.87%) ISEB
5 4 (8.70%) CISA
5 4 (8.70%) CISM
5 4 (8.70%) CISSP
5 4 (8.70%) CRISC
6 3 (6.52%) DV Cleared
7 2 (4.35%) CCIE
7 2 (4.35%) ITIL Certification
8 1 (2.17%) CCIP
8 1 (2.17%) CCNP
8 1 (2.17%) CCSA
8 1 (2.17%) CCSE
8 1 (2.17%) Microsoft Certification
8 1 (2.17%) PMI Certification
8 1 (2.17%) PMP
Quality Assurance & Compliance
1 5 (10.87%) SLA
2 2 (4.35%) ISO/IEC 20000
3 1 (2.17%) ISO 9001
3 1 (2.17%) ISO/IEC 27001
3 1 (2.17%) QA
System Software
1 9 (19.57%) Active Directory
2 2 (4.35%) Docker
2 2 (4.35%) NDS
2 2 (4.35%) VMware Infrastructure
Systems Management
1 9 (19.57%) NetIQ Identity Manager
2 2 (4.35%) Kubernetes
2 2 (4.35%) Terraform
3 1 (2.17%) HP Quality Center
3 1 (2.17%) Norton AntiVirus
Vendors
1 9 (19.57%) NetIQ
1 9 (19.57%) Oracle
2 8 (17.39%) Remedy
3 7 (15.22%) McAfee
4 6 (13.04%) Cisco
4 6 (13.04%) F5
4 6 (13.04%) ForgeRock
5 5 (10.87%) Riverbed
6 4 (8.70%) Microsoft
6 4 (8.70%) Salesforce.com
6 4 (8.70%) SAP
7 2 (4.35%) CA
7 2 (4.35%) Citrix
7 2 (4.35%) VMware
8 1 (2.17%) Adobe
8 1 (2.17%) Alcatel-Lucent
8 1 (2.17%) CheckPoint
8 1 (2.17%) Juniper
8 1 (2.17%) Lotus
8 1 (2.17%) Symantec