Period
to 5 August 2020

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 5 August 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery
South West > Wiltshire
6 months to
5 Aug 2020
Same period 2019 Same period 2018
Rank 46 75 67
Rank change year-on-year +29 -8 +7
Contract jobs citing Service Delivery 20 43 21
As % of all contract jobs advertised in Wiltshire 2.72% 2.34% 1.74%
As % of the Processes & Methodologies category 3.04% 2.75% 2.09%
Number of daily rates quoted 12 20 6
Median daily rate £488 £456 £423
Median daily rate % change year-on-year +7.03% +7.81% +5.63%
10th Percentile £425 £105 £240
90th Percentile £683 £578 £456
South West median daily rate £513 £450 £420
% change year-on-year +13.89% +7.14% +5.00%
Number of hourly rates quoted 3 1 1
Median hourly rate £35.00 £35.00 £110.00
Median hourly rate % change year-on-year - -68.18% -
South West median hourly rate £40.00 £14.50 £14.00
% change year-on-year +175.86% +3.57% -62.91%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 658 1,565 1,007
As % of all contract IT jobs advertised in Wiltshire 89.65% 85.33% 83.64%
Number of daily rates quoted 396 1,036 661
Median daily rate £475 £463 £438
Median daily rate % change year-on-year +2.70% +5.71% +6.71%
10th Percentile £350 £313 £300
90th Percentile £650 £656 £600
South West median daily rate £475 £450 £415
% change year-on-year +5.56% +8.43% +3.75%
Number of hourly rates quoted 38 46 34
Median hourly rate £35.00 £42.75 £42.00
Median hourly rate % change year-on-year -18.13% +1.79% +9.09%
10th Percentile £17.67 £23.75 £15.93
90th Percentile £47.41 £51.25 £47.00
Median hourly rate £35.00 £42.50 £40.00
% change year-on-year -17.65% +6.25% -

Service Delivery
Job Vacancy Trend in Wiltshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Delivery in Wiltshire

Service Delivery
Contractor Daily Rate Trend in Wiltshire

3-month moving average daily rate quoted in jobs citing Service Delivery in Wiltshire.

Daily rate trend for Service Delivery in Wiltshire

Service Delivery
Daily Rate Histogram in Wiltshire

Daily rate distribution for jobs citing Service Delivery in Wiltshire over the 6 months to 5 August 2020.

Daily rate histogram for Service Delivery in Wiltshire

Service Delivery
Contractor Hourly Rate Trend in Wiltshire

3-month moving average hourly rates quoted in jobs citing Service Delivery in Wiltshire.

Hourly rate trend for Service Delivery in Wiltshire

Service Delivery
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wiltshire region over the 6 months to 5 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham +1 6 £691 +34.78%
Swindon +38 4 £425 +286.36% 3
Salisbury - 4 £475 -
Malmesbury -1 1 £550 +8.80%
Service Delivery
South West

For the 6 months to 5 August 2020, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for Service Delivery.

1 15 (75.00%) Security Cleared
2 9 (45.00%) SC Cleared
3 8 (40.00%) ITIL
4 6 (30.00%) Service Management
5 5 (25.00%) Stakeholder Management
5 5 (25.00%) Programme Delivery
6 4 (20.00%) DV Cleared
7 3 (15.00%) Stakeholder Engagement
7 3 (15.00%) Transition Management
7 3 (15.00%) Systems Engineering
7 3 (15.00%) Service Design
7 3 (15.00%) Telecoms
7 3 (15.00%) Finance
7 3 (15.00%) Programme Management
7 3 (15.00%) Agile Software Development
7 3 (15.00%) Project Management
8 2 (10.00%) ITSM
8 2 (10.00%) PRINCE2
8 2 (10.00%) Windows
8 2 (10.00%) SLA
8 2 (10.00%) IP Telephony
8 2 (10.00%) Enterprise Architecture
8 2 (10.00%) Degree
8 2 (10.00%) MAPM
8 2 (10.00%) Video Conferencing
8 2 (10.00%) Contract Management
8 2 (10.00%) Private Cloud
8 2 (10.00%) Public Sector
8 2 (10.00%) PMO
8 2 (10.00%) APMP

Service Delivery
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Skype for Business
2 1 (5.00%) SharePoint
Applications
1 1 (5.00%) Microsoft Office
Cloud Services
1 2 (10.00%) Office 365
2 1 (5.00%) Dynamics 365
2 1 (5.00%) IaaS
2 1 (5.00%) PaaS
2 1 (5.00%) SaaS
Communications & Networking
1 2 (10.00%) IP Telephony
1 2 (10.00%) Skype
2 1 (5.00%) BGP
2 1 (5.00%) Cisco ASA
2 1 (5.00%) Cisco Nexus
2 1 (5.00%) Firewall
2 1 (5.00%) HSRP
2 1 (5.00%) LAN
2 1 (5.00%) OSPF
2 1 (5.00%) RIP
2 1 (5.00%) SAN
2 1 (5.00%) Structured Cabling
2 1 (5.00%) TCP/IP
2 1 (5.00%) VLAN
2 1 (5.00%) VPN
2 1 (5.00%) WAN
2 1 (5.00%) WLAN
Development Applications
1 1 (5.00%) VSS/SourceSafe
General
1 3 (15.00%) Finance
1 3 (15.00%) Telecoms
2 2 (10.00%) Public Sector
3 1 (5.00%) Electronics
3 1 (5.00%) Manufacturing
3 1 (5.00%) Marketing
3 1 (5.00%) Publishing
Job Titles
1 6 (30.00%) Service Manager
2 3 (15.00%) Delivery Manager
2 3 (15.00%) Transition Manager
3 2 (10.00%) Network Engineer
3 2 (10.00%) Programme Manager
3 2 (10.00%) Senior PMO
3 2 (10.00%) Service Delivery Manager
4 1 (5.00%) 2nd Line Engineer
4 1 (5.00%) 2nd Line Network Engineer
4 1 (5.00%) 2nd Line Support Engineer
4 1 (5.00%) DV Cleared Network Engineer
4 1 (5.00%) First Line Help Desk Support
4 1 (5.00%) IT Support
4 1 (5.00%) LAN Engineer
4 1 (5.00%) LAN/WAN Engineer
4 1 (5.00%) Office 365 Consultant
4 1 (5.00%) Programme Management Support
4 1 (5.00%) Service Design Manager
4 1 (5.00%) Service Desk Support
4 1 (5.00%) WAN Engineer
Libraries, Frameworks & Software Standards
1 1 (5.00%) 802.1X
1 1 (5.00%) ModSecurity
Miscellaneous
1 2 (10.00%) Private Cloud
1 2 (10.00%) Video Conferencing
2 1 (5.00%) Data Centre
2 1 (5.00%) Management Information System
2 1 (5.00%) PKI
Operating Systems
1 2 (10.00%) Windows
2 1 (5.00%) Windows 10
2 1 (5.00%) Windows 7
Processes & Methodologies
1 8 (40.00%) ITIL
2 6 (30.00%) Service Management
3 5 (25.00%) Programme Delivery
3 5 (25.00%) Stakeholder Management
4 3 (15.00%) Agile Software Development
4 3 (15.00%) Programme Management
4 3 (15.00%) Project Management
4 3 (15.00%) Service Design
4 3 (15.00%) Stakeholder Engagement
4 3 (15.00%) Systems Engineering
4 3 (15.00%) Transition Management
5 2 (10.00%) Contract Management
5 2 (10.00%) Enterprise Architecture
5 2 (10.00%) ITSM
5 2 (10.00%) PRINCE2
5 2 (10.00%) Requirements Engineering
6 1 (5.00%) Decision-Making
6 1 (5.00%) Problem-Solving
6 1 (5.00%) Scaled Agile Framework
6 1 (5.00%) SFIA
Qualifications
1 15 (75.00%) Security Cleared
2 9 (45.00%) SC Cleared
3 4 (20.00%) DV Cleared
4 2 (10.00%) APMP
4 2 (10.00%) Degree
4 2 (10.00%) MAPM
5 1 (5.00%) CCNA
5 1 (5.00%) Cisco Certification
5 1 (5.00%) CISSP
Quality Assurance & Compliance
1 2 (10.00%) PMO
1 2 (10.00%) SLA
2 1 (5.00%) GDPR
2 1 (5.00%) NIST 800
System Software
1 1 (5.00%) Active Directory
Vendors
1 1 (5.00%) Cisco
1 1 (5.00%) F5
1 1 (5.00%) McAfee
1 1 (5.00%) Riverbed
1 1 (5.00%) SAP