Period
to 23 April 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South West
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 157 128 123
Rank change year-on-year -29 -5 +13
Contract jobs citing Incident Management 41 78 85
As % of all contract IT jobs advertised in the South West 0.80% 1.48% 1.44%
As % of the Processes & Methodologies category 0.98% 1.78% 1.74%
Number of daily rates quoted 16 49 58
South West median daily rate £394 £250 £306
Median daily rate % change year-on-year +57.50% -18.37% -18.33%
10th Percentile £125 £105 £115
90th Percentile £475 £379 £397
England median daily rate £400 £362 £350
% change year-on-year +10.50% +3.43% -
Number of hourly rates quoted 7 2 2
South West median hourly rate £13.11 £13.25 £38.25
Median hourly rate % change year-on-year -1.09% -65.36% +31.90%
England median hourly rate £15.00 £15.00 £16.50
% change year-on-year - -9.09% +4.71%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,184 4,379 4,880
As % of all contract IT jobs advertised in the South West 81.54% 83.01% 82.89%
Number of daily rates quoted 2,558 2,887 3,316
South West median daily rate £405 £400 £375
Median daily rate % change year-on-year +1.25% +6.67% -3.23%
10th Percentile £270 £240 £255
90th Percentile £575 £550 £525
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 189 234 274
South West median hourly rate £30.00 £38.50 £40.00
Median hourly rate % change year-on-year -22.08% -3.75% +23.00%
10th Percentile £11.18 £12.00 £13.00
90th Percentile £48.75 £51.75 £51.05
England median hourly rate £22.50 £25.00 £23.50
% change year-on-year -10.00% +6.38% +11.90%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 23 April 2018.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 21 £416 +103.05% 7
Bristol -13 7 £235 -21.73% 5
Dorset -3 6 - - 3
Gloucestershire -7 2 £475 +76.58% 3
Cornwall - 2 - -
Somerset -5 1 - - 2
Incident Management
England

For the 6 months to 23 April 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Incident Management.

1 15 (36.59%) Security Cleared
2 13 (31.71%) Windows
2 13 (31.71%) Cisco Certification
2 13 (31.71%) Root Cause Analysis
3 12 (29.27%) Capacity Management
3 12 (29.27%) Service Management
4 11 (26.83%) Cisco
4 11 (26.83%) Microsoft
5 10 (24.39%) VoIP
5 10 (24.39%) ITIL
5 10 (24.39%) DV Cleared
6 9 (21.95%) VMware Infrastructure
6 9 (21.95%) VMware
6 9 (21.95%) Configuration Management
6 9 (21.95%) LAN
6 9 (21.95%) WAN
6 9 (21.95%) CCNP
6 9 (21.95%) Cisco Prime
6 9 (21.95%) Security Patching
7 8 (19.51%) Opsview
7 8 (19.51%) NX-OS
7 8 (19.51%) Cisco Nexus
7 8 (19.51%) Python
7 8 (19.51%) EIGRP
7 8 (19.51%) BGP
7 8 (19.51%) Wireshark
8 7 (17.07%) Problem Management
8 7 (17.07%) Problem-Solving
9 6 (14.63%) Infrastructure Management
9 6 (14.63%) Analytical Skills

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.88%) MS Exchange
2 1 (2.44%) Exchange Server 2010
2 1 (2.44%) IBM Notes
2 1 (2.44%) SharePoint
Applications
1 3 (7.32%) Microsoft Office
Cloud Services
1 2 (4.88%) Amazon AWS
1 2 (4.88%) Microsoft Azure
Communications & Networking
1 10 (24.39%) VoIP
2 9 (21.95%) LAN
2 9 (21.95%) WAN
3 8 (19.51%) BGP
3 8 (19.51%) Cisco Nexus
3 8 (19.51%) EIGRP
3 8 (19.51%) NX-OS
3 8 (19.51%) Wireshark
4 5 (12.20%) DHCP
4 5 (12.20%) DNS
5 4 (9.76%) SAN
6 2 (4.88%) Firewall
6 2 (4.88%) VPN
7 1 (2.44%) Cisco ASA
7 1 (2.44%) Ethernet
7 1 (2.44%) Intranet
7 1 (2.44%) Junos
7 1 (2.44%) PBX
7 1 (2.44%) TCP/IP
7 1 (2.44%) Wireless
Database & Business Intelligence
1 1 (2.44%) Oracle Database
General
1 3 (7.32%) Finance
2 1 (2.44%) Banking
2 1 (2.44%) Military
2 1 (2.44%) Telecoms
Job Titles
1 10 (24.39%) Analyst
2 9 (21.95%) Network Engineer
2 9 (21.95%) Senior Network Engineer
3 6 (14.63%) Service Analyst
3 6 (14.63%) Service Desk Analyst
4 5 (12.20%) Support Analyst
4 5 (12.20%) Support Engineer
5 4 (9.76%) IT Support
6 3 (7.32%) DV Cleared Network Engineer
6 3 (7.32%) Help Desk Analyst
6 3 (7.32%) Help Desk Support
6 3 (7.32%) Help Desk Support Analyst
6 3 (7.32%) IT Analyst
6 3 (7.32%) IT Support Analyst
6 3 (7.32%) Service Desk Support
6 3 (7.32%) Service Desk Support Analyst
6 3 (7.32%) Wintel Engineer
7 2 (4.88%) Applications Support Analyst
7 2 (4.88%) Security Manager
7 2 (4.88%) Senior Analyst
Libraries, Frameworks & Software Standards
1 1 (2.44%) CSS
1 1 (2.44%) HTML
Miscellaneous
1 6 (14.63%) Analytical Skills
2 3 (7.32%) Management Information System
3 2 (4.88%) Data Centre
3 2 (4.88%) Driving Licence
3 2 (4.88%) Smart Meter
4 1 (2.44%) Data Structures
4 1 (2.44%) iPhone
4 1 (2.44%) Robotics
4 1 (2.44%) Self-Motivation
4 1 (2.44%) Virtual Team
4 1 (2.44%) Wiki
Operating Systems
1 13 (31.71%) Windows
2 6 (14.63%) Windows Server 2008
3 5 (12.20%) Windows 7
3 5 (12.20%) Windows Server 2012
4 3 (7.32%) Windows Server
5 1 (2.44%) Android
5 1 (2.44%) Windows 10
Processes & Methodologies
1 13 (31.71%) Root Cause Analysis
2 12 (29.27%) Capacity Management
2 12 (29.27%) Service Management
3 10 (24.39%) ITIL
4 9 (21.95%) Configuration Management
4 9 (21.95%) Security Patching
5 7 (17.07%) Problem Management
5 7 (17.07%) Problem-Solving
6 6 (14.63%) Data Protection
6 6 (14.63%) Infrastructure Management
7 5 (12.20%) Change Management
8 4 (9.76%) Demand Management
8 4 (9.76%) Knowledge Management
8 4 (9.76%) Mentoring
8 4 (9.76%) Risk Management
8 4 (9.76%) Security Architecture
9 3 (7.32%) Collaborative Working
10 2 (4.88%) Functional Testing
10 2 (4.88%) ITIL V3
10 2 (4.88%) Process Improvement
Programming Languages
1 8 (19.51%) Python
2 3 (7.32%) C
3 1 (2.44%) PowerShell
3 1 (2.44%) SQL
Qualifications
1 15 (36.59%) Security Cleared
2 13 (31.71%) Cisco Certification
3 10 (24.39%) DV Cleared
4 9 (21.95%) CCNP
5 4 (9.76%) SC Cleared
6 2 (4.88%) (ISC)2 CCSP
6 2 (4.88%) BPSS Clearance
6 2 (4.88%) CCNA
6 2 (4.88%) CEH
6 2 (4.88%) CISM
6 2 (4.88%) CISSP
6 2 (4.88%) DBS Check
6 2 (4.88%) Microsoft Certification
7 1 (2.44%) CCDP
7 1 (2.44%) Degree
7 1 (2.44%) ISEB
7 1 (2.44%) ISTQB
7 1 (2.44%) MCSA
7 1 (2.44%) MCTS
7 1 (2.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (14.63%) SLA
2 2 (4.88%) Disclosure Scotland
3 1 (2.44%) GDPR
3 1 (2.44%) ISO/IEC 20000
3 1 (2.44%) PCI DSS
System Software
1 9 (21.95%) VMware Infrastructure
2 5 (12.20%) Active Directory
3 4 (9.76%) Hyper-V
3 4 (9.76%) Virtual Machines
4 1 (2.44%) vSphere
Systems Management
1 9 (21.95%) Cisco Prime
2 8 (19.51%) Opsview
3 4 (9.76%) Microsoft Data Protection Manager
3 4 (9.76%) WSUS
4 3 (7.32%) SCCM
Vendors
1 11 (26.83%) Cisco
1 11 (26.83%) Microsoft
2 9 (21.95%) VMware
3 6 (14.63%) HP
4 3 (7.32%) Remedy
5 2 (4.88%) Apple
6 1 (2.44%) Citrix
6 1 (2.44%) Lotus
6 1 (2.44%) Oracle