The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 30 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England / South West
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 97 95 111
Rank change year-on-year -2 +16  
Contract jobs citing Incident Management 38 44 35
As % of all contract IT jobs advertised in the South West 1.46% 1.50% 1.13%
As % of the Processes & Methodologies category 1.77% 1.90% 1.43%
Number of daily rates quoted 28 30 20
Median daily rate £250 £333 £350
Median daily rate % change year-on-year -24.81% -5.00%  
90% offered a daily rate of more than £185 £230 £110
10% offered a daily rate of more than £350 £396 £473
UK excluding London median daily rate £288 £335 £325
% change year-on-year -14.17% +3.07%  
Number of hourly rates quoted 1 0 8
Median hourly rate £10.00 - £33.50
UK excluding London median hourly rate £16.50 £16.50 £14.50
% change year-on-year - +13.79%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South West
Contract job vacancies with a requirement for process and methodology skills 2150 2320 2456
As % of all contract IT job vacancies advertised in the South West 82.53% 79.07% 79.25%
Number of daily rates quoted 1409 1515 1586
Median daily rate £400 £388 £400
Median daily rate % change year-on-year +3.22% -3.12%  
90% offered a daily rate of more than £275 £275 £290
10% offered a daily rate of more than £525 £535 £550
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56%  
Number of hourly rates quoted 94 142 100
Median hourly rate £40.50 £42.00 £37.00
Median hourly rate % change year-on-year -3.57% +13.51%  
90% offered a hourly rate of more than £14.50 £25.00 £14.50
10% offered a hourly rate of more than £50.00 £47.50 £47.00
UK excluding London median hourly rate £36.00 £36.00 £30.50
% change year-on-year - +18.03%  

Incident Management
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 3 months to 30 April 2017.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +4 17 £209 -24.09% 1
Gloucestershire +6 7 £310 -19.61%
Bristol -9 6 £301 -11.61% 3
Devon -10 3 £250 -
Somerset +10 2 £325 -
Dorset +10 1 - - 3
Incident Management
England

For the 6 months to 30 April 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Incident Management.

1 38 (52.05%) Microsoft Office
2 35 (47.95%) Windows
3 32 (43.84%) ITIL
4 29 (39.73%) Active Directory
5 28 (38.36%) Finance
6 27 (36.99%) Office 365
7 25 (34.25%) Microsoft
8 24 (32.88%) Security Cleared
9 22 (30.14%) SC Cleared
10 20 (27.40%) Windows 7
11 16 (21.92%) Project Management
11 16 (21.92%) SharePoint
11 16 (21.92%) SharePoint Server
12 15 (20.55%) Microsoft Project
12 15 (20.55%) Project Planning
13 14 (19.18%) VMware Infrastructure
13 14 (19.18%) Analytical Skills
13 14 (19.18%) VMware
14 13 (17.81%) SCCM
15 12 (16.44%) Dell
16 11 (15.07%) SLA
16 11 (15.07%) Agile Software Development
17 10 (13.70%) VMware ESX
17 10 (13.70%) Microsoft App-V
17 10 (13.70%) AppSense
17 10 (13.70%) Programme Management
17 10 (13.70%) Wyse
17 10 (13.70%) DNS
17 10 (13.70%) Apple
17 10 (13.70%) Thin Client

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (21.92%) SharePoint
1 16 (21.92%) SharePoint Server
2 7 (9.59%) Skype for Business
3 2 (2.74%) Blackberry Enterprise Server
4 1 (1.37%) IIS
4 1 (1.37%) SharePoint 2010
4 1 (1.37%) WebSphere
Applications
1 38 (52.05%) Microsoft Office
2 15 (20.55%) Microsoft Project
3 2 (2.74%) Microsoft Excel
Business Applications
1 2 (2.74%) SAP Oil and Gas
Cloud Services
1 27 (36.99%) Office 365
2 2 (2.74%) Amazon AWS
2 2 (2.74%) Microsoft Azure
Communications & Networking
1 10 (13.70%) DNS
2 9 (12.33%) VPN
3 8 (10.96%) Firewall
3 8 (10.96%) Internet
4 7 (9.59%) DHCP
5 6 (8.22%) WAN
6 3 (4.11%) LAN
6 3 (4.11%) Wireless
7 2 (2.74%) LDAP
8 1 (1.37%) ATM
8 1 (1.37%) MPLS
8 1 (1.37%) TCP/IP
Database & Business Intelligence
1 6 (8.22%) MySQL
2 5 (6.85%) PostgreSQL
3 2 (2.74%) Amazon RDS
3 2 (2.74%) Oracle Database
3 2 (2.74%) SQL Server
3 2 (2.74%) SQL Server 2008
3 2 (2.74%) SQL Server 2012
3 2 (2.74%) SQL Server 2014
General
1 28 (38.36%) Finance
2 2 (2.74%) Electronics
2 2 (2.74%) Manufacturing
2 2 (2.74%) Marketing
2 2 (2.74%) Military
2 2 (2.74%) Telecoms
3 1 (1.37%) Billing
3 1 (1.37%) Retail
Job Titles
1 25 (34.25%) Analyst
2 12 (16.44%) Project Officer
2 12 (16.44%) Project Support Officer
2 12 (16.44%) Support Officer
3 10 (13.70%) Administrator
3 10 (13.70%) IT Support
4 9 (12.33%) Citrix Analyst
4 9 (12.33%) Help Desk Support
5 7 (9.59%) 1st Line Support
5 7 (9.59%) Help Desk Analyst
5 7 (9.59%) Support Analyst
5 7 (9.59%) Support Engineer
6 6 (8.22%) DBA
6 6 (8.22%) Help Desk Support Analyst
6 6 (8.22%) IT Analyst
6 6 (8.22%) IT Support Analyst
7 5 (6.85%) PostgreSQL DBA
7 5 (6.85%) Service Desk Support
8 4 (5.48%) Active Directory Analyst
8 4 (5.48%) SQL DBA
Libraries, Frameworks & Software Standards
1 1 (1.37%) Software Packaging
Miscellaneous
1 14 (19.18%) Analytical Skills
2 10 (13.70%) Fat Client
2 10 (13.70%) Thin Client
3 7 (9.59%) CMDB
3 7 (9.59%) Replication
3 7 (9.59%) Video Conferencing
4 6 (8.22%) Data Centre
5 3 (4.11%) BYOD
5 3 (4.11%) RSA SecurID
5 3 (4.11%) Smartphone
6 2 (2.74%) Blackberry
6 2 (2.74%) Digital Signage
6 2 (2.74%) Enterprise Software
6 2 (2.74%) Public Cloud
7 1 (1.37%) Management Information System
7 1 (1.37%) Security Operations Centre
Operating Systems
1 35 (47.95%) Windows
2 20 (27.40%) Windows 7
3 8 (10.96%) Linux
4 7 (9.59%) Windows Server
5 6 (8.22%) Windows Server 2008
6 5 (6.85%) Android
6 5 (6.85%) Apple iOS
6 5 (6.85%) Mac OS
6 5 (6.85%) Windows Server 2003
7 3 (4.11%) Windows Server 2012
8 2 (2.74%) Red Hat Enterprise Linux
Processes & Methodologies
1 32 (43.84%) ITIL
2 16 (21.92%) Project Management
3 15 (20.55%) Project Planning
4 11 (15.07%) Agile Software Development
5 10 (13.70%) ITIL V3
5 10 (13.70%) Programme Management
6 9 (12.33%) Service Delivery
7 6 (8.22%) Change Management
7 6 (8.22%) Disaster Recovery
7 6 (8.22%) Migration
7 6 (8.22%) Network Management
8 5 (6.85%) Service Management
8 5 (6.85%) Time Management
9 4 (5.48%) Problem Management
9 4 (5.48%) Root Cause Analysis
10 3 (4.11%) Application Virtualisation
10 3 (4.11%) ITSM
10 3 (4.11%) Performance Management
10 3 (4.11%) Systems Analysis
11 2 (2.74%) Process Management
Programming Languages
1 8 (10.96%) SQL
2 3 (4.11%) PowerShell
3 1 (1.37%) Java
Qualifications
1 24 (32.88%) Security Cleared
2 22 (30.14%) SC Cleared
3 4 (5.48%) DBS Check
4 3 (4.11%) DV Cleared
5 2 (2.74%) CCNA
5 2 (2.74%) Cisco Certification
6 1 (1.37%) CCNP
6 1 (1.37%) Degree
6 1 (1.37%) ITIL Certification
6 1 (1.37%) MCSA
6 1 (1.37%) Microsoft Certification
6 1 (1.37%) Network+ Certification
6 1 (1.37%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (15.07%) SLA
System Software
1 29 (39.73%) Active Directory
2 14 (19.18%) VMware Infrastructure
3 10 (13.70%) Microsoft App-V
3 10 (13.70%) VMware ESX
3 10 (13.70%) XenApp
3 10 (13.70%) XenDesktop
4 7 (9.59%) Virtual Desktop
5 5 (6.85%) BitLocker
6 2 (2.74%) ISA Server
6 2 (2.74%) Virtual Machines
7 1 (1.37%) Hyper-V
7 1 (1.37%) UAG
Systems Management
1 13 (17.81%) SCCM
2 5 (6.85%) Symantec Endpoint Protection
3 3 (4.11%) ZABBIX
4 2 (2.74%) QRadar
4 2 (2.74%) SCOM
4 2 (2.74%) SCOrch
5 1 (1.37%) OpenView Configuration Management
Vendors
1 25 (34.25%) Microsoft
2 14 (19.18%) VMware
3 12 (16.44%) Dell
4 10 (13.70%) Apple
4 10 (13.70%) AppSense
4 10 (13.70%) Wyse
5 9 (12.33%) Citrix
6 7 (9.59%) Cisco
7 6 (8.22%) HP
8 5 (6.85%) Symantec
9 4 (5.48%) SAP
9 4 (5.48%) Xerox
10 3 (4.11%) BMC
10 3 (4.11%) CA
10 3 (4.11%) New Relic
10 3 (4.11%) Oracle
10 3 (4.11%) Toshiba
11 2 (2.74%) CheckPoint
11 2 (2.74%) IBM
11 2 (2.74%) Siemens
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