Period
to 23 January 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South West
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 137 123 152
Rank change year-on-year -14 +29 -16
Contract jobs citing Incident Management 51 77 64
As % of all contract IT jobs advertised in the South West 0.97% 1.44% 1.04%
As % of the Processes & Methodologies category 1.21% 1.78% 1.28%
Number of daily rates quoted 20 46 45
South West median daily rate £364 £300 £230
Median daily rate % change year-on-year +21.25% +30.43% -34.29%
10th Percentile £175 £105 £115
90th Percentile £494 £388 £459
England median daily rate £375 £375 £354
% change year-on-year - +6.08% +8.77%
Number of hourly rates quoted 9 1 3
South West median hourly rate £13.21 £16.50 £38.25
Median hourly rate % change year-on-year -19.94% -56.86% +24.59%
England median hourly rate £14.50 £16.50 £16.50
% change year-on-year -12.12% - -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,224 4,321 4,991
As % of all contract IT jobs advertised in the South West 80.27% 80.93% 81.06%
Number of daily rates quoted 2,629 2,870 3,429
South West median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -1.32%
10th Percentile £263 £239 £255
90th Percentile £575 £550 £519
England median daily rate £450 £435 £425
% change year-on-year +3.45% +2.35% +6.12%
Number of hourly rates quoted 168 284 254
South West median hourly rate £31.00 £37.25 £39.26
Median hourly rate % change year-on-year -16.78% -5.12% +37.75%
10th Percentile £11.79 £12.55 £14.03
90th Percentile £47.65 £47.50 £50.00
England median hourly rate £23.63 £25.00 £23.00
% change year-on-year -5.50% +8.70% +15.00%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 23 January 2018.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -18 19 £364 +22.27% 3
Gloucestershire +18 14 £301 +24.23%
Wiltshire -2 9 £378 +25.83% 10
Dorset +1 6 - - 6
Somerset -2 1 - -
Incident Management
England

For the 6 months to 23 January 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Incident Management.

1 15 (29.41%) Security Cleared
2 14 (27.45%) Microsoft
3 13 (25.49%) Problem Management
4 12 (23.53%) Cisco Certification
5 11 (21.57%) ITIL
6 10 (19.61%) Service Management
6 10 (19.61%) Root Cause Analysis
7 9 (17.65%) SQL
7 9 (17.65%) Active Directory
8 8 (15.69%) Windows
8 8 (15.69%) Capacity Management
9 7 (13.73%) Cisco
10 6 (11.76%) LAN
10 6 (11.76%) VoIP
10 6 (11.76%) WAN
10 6 (11.76%) VMware
10 6 (11.76%) Infrastructure Management
10 6 (11.76%) Analytical Skills
10 6 (11.76%) VMware Infrastructure
10 6 (11.76%) PowerShell
10 6 (11.76%) Data Mapping
10 6 (11.76%) SC Cleared
10 6 (11.76%) DV Cleared
10 6 (11.76%) Geospatial Data
11 5 (9.80%) Opsview
11 5 (9.80%) NX-OS
11 5 (9.80%) Security Patching
11 5 (9.80%) Disclosure Scotland
11 5 (9.80%) Office 365
11 5 (9.80%) Cisco Nexus

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.80%) SharePoint
2 1 (1.96%) Confluence
2 1 (1.96%) Exchange Server 2010
2 1 (1.96%) IIS
2 1 (1.96%) MS Exchange
2 1 (1.96%) Skype for Business
Applications
1 4 (7.84%) Microsoft Office
2 1 (1.96%) MS Visio
Cloud Services
1 5 (9.80%) Office 365
2 4 (7.84%) Amazon AWS
2 4 (7.84%) Microsoft Azure
Communications & Networking
1 6 (11.76%) LAN
1 6 (11.76%) VoIP
1 6 (11.76%) WAN
2 5 (9.80%) BGP
2 5 (9.80%) Cisco Nexus
2 5 (9.80%) EIGRP
2 5 (9.80%) NX-OS
2 5 (9.80%) Wireshark
3 3 (5.88%) DHCP
3 3 (5.88%) DNS
4 2 (3.92%) Firewall
4 2 (3.92%) SAN
4 2 (3.92%) Wireless
5 1 (1.96%) Cisco ASA
5 1 (1.96%) Extranet
5 1 (1.96%) Intranet
5 1 (1.96%) NAS
5 1 (1.96%) PBX
5 1 (1.96%) Skype
5 1 (1.96%) VPN
Database & Business Intelligence
1 6 (11.76%) Geospatial Data
2 1 (1.96%) BusinessObjects
2 1 (1.96%) Crystal Reports
2 1 (1.96%) Data Warehouse
2 1 (1.96%) Oracle Database
2 1 (1.96%) SQL Server
Development Applications
1 1 (1.96%) JIRA
General
1 5 (9.80%) Finance
2 1 (1.96%) Banking
2 1 (1.96%) Retail
2 1 (1.96%) Telecoms
Job Titles
1 20 (39.22%) Analyst
2 8 (15.69%) Applications Support
2 8 (15.69%) Service Analyst
2 8 (15.69%) Service Desk Analyst
2 8 (15.69%) Support Analyst
3 6 (11.76%) Network Engineer
4 5 (9.80%) Business Analyst
4 5 (9.80%) Senior Network Engineer
4 5 (9.80%) Support Engineer
5 4 (7.84%) Architect
5 4 (7.84%) Security Architect
6 3 (5.88%) Applications Support Analyst
6 3 (5.88%) Consultant
6 3 (5.88%) Help Desk Analyst
6 3 (5.88%) Help Desk Support
6 3 (5.88%) Help Desk Support Analyst
6 3 (5.88%) IT Analyst
6 3 (5.88%) IT Manager
6 3 (5.88%) IT Support Analyst
6 3 (5.88%) Service Desk Support Analyst
Miscellaneous
1 6 (11.76%) Analytical Skills
2 4 (7.84%) Smart Meter
3 2 (3.92%) Driving Licence
3 2 (3.92%) Management Information System
3 2 (3.92%) Robotics
4 1 (1.96%) Clustering
4 1 (1.96%) Data Centre
4 1 (1.96%) Enterprise Software
4 1 (1.96%) EPoS
4 1 (1.96%) Reinsurance
4 1 (1.96%) Replication
4 1 (1.96%) Virtual Team
Operating Systems
1 8 (15.69%) Windows
2 3 (5.88%) Windows 7
2 3 (5.88%) Windows Server
3 2 (3.92%) Windows Server 2008
4 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 13 (25.49%) Problem Management
2 11 (21.57%) ITIL
3 10 (19.61%) Root Cause Analysis
3 10 (19.61%) Service Management
4 8 (15.69%) Capacity Management
5 6 (11.76%) Data Mapping
5 6 (11.76%) Infrastructure Management
6 5 (9.80%) Configuration Management
6 5 (9.80%) Information Security
6 5 (9.80%) Security Patching
6 5 (9.80%) Validation
7 4 (7.84%) Mentoring
7 4 (7.84%) Migration
7 4 (7.84%) Risk Assessment
7 4 (7.84%) Risk Management
7 4 (7.84%) Security Architecture
7 4 (7.84%) Security Management
7 4 (7.84%) Security Operations
8 3 (5.88%) Collaborative Working
8 3 (5.88%) Data Migration
Programming Languages
1 9 (17.65%) SQL
2 6 (11.76%) PowerShell
3 5 (9.80%) Python
4 1 (1.96%) C
4 1 (1.96%) PL/SQL
Qualifications
1 15 (29.41%) Security Cleared
2 12 (23.53%) Cisco Certification
3 6 (11.76%) DV Cleared
3 6 (11.76%) SC Cleared
4 5 (9.80%) CCNP
4 5 (9.80%) CISM
4 5 (9.80%) CISSP
5 4 (7.84%) (ISC)2 CCSP
5 4 (7.84%) BPSS Clearance
5 4 (7.84%) CEH
6 3 (5.88%) CCNA
7 1 (1.96%) CASP
7 1 (1.96%) DBS Check
7 1 (1.96%) Degree
7 1 (1.96%) MCTS
7 1 (1.96%) Microsoft Certification
7 1 (1.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (9.80%) Disclosure Scotland
2 4 (7.84%) SLA
3 2 (3.92%) GDPR
3 2 (3.92%) ISO/IEC 27001
4 1 (1.96%) ISO/IEC 20000
4 1 (1.96%) PCI DSS
4 1 (1.96%) PMO
4 1 (1.96%) QA
System Software
1 9 (17.65%) Active Directory
2 6 (11.76%) VMware Infrastructure
3 1 (1.96%) Hyper-V
3 1 (1.96%) ISA Server
3 1 (1.96%) Virtual Machines
3 1 (1.96%) vSphere
Systems Management
1 5 (9.80%) Cisco Prime
1 5 (9.80%) Opsview
2 2 (3.92%) SCCM
3 1 (1.96%) AirWatch
3 1 (1.96%) Backup Exec
3 1 (1.96%) Microsoft Data Protection Manager
3 1 (1.96%) SCOM
3 1 (1.96%) SCOrch
3 1 (1.96%) WSUS
Vendors
1 14 (27.45%) Microsoft
2 7 (13.73%) Cisco
3 6 (11.76%) VMware
4 3 (5.88%) HP
5 2 (3.92%) IBM
5 2 (3.92%) Oracle
5 2 (3.92%) Remedy
6 1 (1.96%) Citrix
6 1 (1.96%) Dell
6 1 (1.96%) ServiceNow
6 1 (1.96%) Veritas