Period
to 17 January 2019

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South West
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 183 151 124
Rank change year-on-year -32 -27 +31
Contract jobs citing Incident Management 44 50 80
As % of all contract IT jobs advertised in the South West 0.69% 0.95% 1.49%
As % of the Processes & Methodologies category 0.81% 1.15% 1.80%
Number of daily rates quoted 29 21 47
South West median daily rate £375 £345 £300
Median daily rate % change year-on-year +8.70% +15.00% +20.00%
10th Percentile £233 £176 £105
90th Percentile £560 £488 £418
England median daily rate £388 £375 £375
% change year-on-year +3.33% - +2.74%
Number of hourly rates quoted 2 9 1
South West median hourly rate £12.17 £13.21 £16.50
Median hourly rate % change year-on-year -7.85% -19.94% -59.60%
10th Percentile £10.19 £9.60 £15.75
90th Percentile £14.43 £18.75 £17.25
England median hourly rate £16.49 £14.25 £16.50
% change year-on-year +15.70% -13.64% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,462 4,352 4,436
As % of all contract IT jobs advertised in the South West 85.76% 82.56% 82.82%
Number of daily rates quoted 3,506 2,714 2,949
South West median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £283 £255 £231
90th Percentile £588 £575 £550
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +1.18%
Number of hourly rates quoted 210 177 294
South West median hourly rate £40.00 £31.00 £35.00
Median hourly rate % change year-on-year +29.03% -11.43% -8.50%
10th Percentile £13.00 £11.22 £12.15
90th Percentile £50.00 £48.75 £47.50
England median hourly rate £23.50 £23.38 £23.72
% change year-on-year +0.53% -1.43% +5.40%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 17 January 2019.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -29 14 £425 +12.58% 1
Bristol -21 11 £444 +21.99% 2
Gloucestershire -21 7 £650 +256.16% 1
Cornwall - 5 £250 - 3
Devon - 3 £375 - 1
Dorset +3 2 £140 - 3
Somerset 0 1 £110 -
Incident Management
England

For the 6 months to 17 January 2019, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Incident Management.

1 17 (38.64%) Active Directory
2 16 (36.36%) Configuration Management
2 16 (36.36%) Security Cleared
3 14 (31.82%) Change Management
3 14 (31.82%) DV Cleared
4 13 (29.55%) Microsoft
4 13 (29.55%) Windows
5 12 (27.27%) ITIL
6 10 (22.73%) Problem Management
7 8 (18.18%) Management Information System
8 7 (15.91%) Service Management
8 7 (15.91%) SCCM
9 6 (13.64%) SC Cleared
9 6 (13.64%) Windows Server 2008
9 6 (13.64%) Demand Management
9 6 (13.64%) Windows Server 2012
9 6 (13.64%) Finance
9 6 (13.64%) Microsoft App-V
9 6 (13.64%) Application Packaging
9 6 (13.64%) SLA
10 5 (11.36%) SharePoint
10 5 (11.36%) Agile Software Development
10 5 (11.36%) Firewall
10 5 (11.36%) SCOM
10 5 (11.36%) User Acceptance Testing
10 5 (11.36%) Mentoring
10 5 (11.36%) Windows 10
11 4 (9.09%) Operational Acceptance Testing
11 4 (9.09%) System Integration Testing
11 4 (9.09%) Test Planning

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.36%) SharePoint
2 3 (6.82%) Apache
2 3 (6.82%) IIS
2 3 (6.82%) MS Exchange
2 3 (6.82%) SharePoint Server
3 1 (2.27%) CMS
3 1 (2.27%) Confluence
3 1 (2.27%) Drupal
Applications
1 2 (4.55%) Microsoft Office
Cloud Services
1 4 (9.09%) Microsoft Azure
2 3 (6.82%) Amazon AWS
2 3 (6.82%) IaaS
2 3 (6.82%) PaaS
3 1 (2.27%) Apigee
3 1 (2.27%) Office 365
Communications & Networking
1 5 (11.36%) Firewall
2 3 (6.82%) DHCP
2 3 (6.82%) DNS
2 3 (6.82%) Internet
2 3 (6.82%) LAN
2 3 (6.82%) Network Security
2 3 (6.82%) VoIP
2 3 (6.82%) WAN
3 2 (4.55%) Remote Desktop
3 2 (4.55%) SAN
3 2 (4.55%) TCP/IP
3 2 (4.55%) VPN
4 1 (2.27%) Broadband
4 1 (2.27%) Cisco ASA
4 1 (2.27%) ISDN
4 1 (2.27%) Junos
4 1 (2.27%) Wi-Fi
Development Applications
1 2 (4.55%) InstallShield
1 2 (4.55%) MSI
2 1 (2.27%) Ant
2 1 (2.27%) JIRA
General
1 6 (13.64%) Finance
2 4 (9.09%) Military
2 4 (9.09%) Telecoms
3 3 (6.82%) Billing
3 3 (6.82%) Electronics
3 3 (6.82%) Manufacturing
3 3 (6.82%) Marketing
Job Titles
1 15 (34.09%) Analyst
2 6 (13.64%) Service Analyst
2 6 (13.64%) Wintel Engineer
3 5 (11.36%) Support Engineer
3 5 (11.36%) Test Analyst
4 4 (9.09%) IT Analyst
4 4 (9.09%) Network Engineer
4 4 (9.09%) Senior Analyst
4 4 (9.09%) Senior Test Analyst
5 3 (6.82%) AWS Engineer
5 3 (6.82%) Azure Engineer
5 3 (6.82%) Cloud Engineer
5 3 (6.82%) DV Cleared Test Analyst
5 3 (6.82%) SCCM Engineer
5 3 (6.82%) Service Design Analyst
5 3 (6.82%) Service Desk Analyst
5 3 (6.82%) WebOps Engineer
5 3 (6.82%) Wintel Support
5 3 (6.82%) Wintel Support Engineer
6 2 (4.55%) DV Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 1 (2.27%) REST
1 1 (2.27%) Spring
1 1 (2.27%) Spring Boot
1 1 (2.27%) Windows SharePoint Services
1 1 (2.27%) XML
Miscellaneous
1 8 (18.18%) Management Information System
2 3 (6.82%) Public Cloud
3 2 (4.55%) PKI
3 2 (4.55%) Self-Motivation
3 2 (4.55%) Social Media
3 2 (4.55%) User Experience
3 2 (4.55%) Virtual Team
4 1 (2.27%) Data Centre
4 1 (2.27%) FMCG
4 1 (2.27%) Hybrid Cloud
4 1 (2.27%) iPad
Operating Systems
1 13 (29.55%) Windows
2 6 (13.64%) Windows Server 2008
2 6 (13.64%) Windows Server 2012
3 5 (11.36%) Windows 10
4 4 (9.09%) Windows Server
5 3 (6.82%) Linux
5 3 (6.82%) Unix
5 3 (6.82%) Windows 7
6 2 (4.55%) Solaris
7 1 (2.27%) AIX
7 1 (2.27%) Windows Server 2003
7 1 (2.27%) Windows XP
Processes & Methodologies
1 16 (36.36%) Configuration Management
2 14 (31.82%) Change Management
3 12 (27.27%) ITIL
4 10 (22.73%) Problem Management
5 7 (15.91%) Service Management
6 6 (13.64%) Application Packaging
6 6 (13.64%) Demand Management
7 5 (11.36%) Agile Software Development
7 5 (11.36%) Mentoring
7 5 (11.36%) User Acceptance Testing
8 4 (9.09%) Functional Testing
8 4 (9.09%) Information Security
8 4 (9.09%) Integration Testing
8 4 (9.09%) IT Strategy
8 4 (9.09%) Manual Testing
8 4 (9.09%) Non-Functional Testing
8 4 (9.09%) Operational Acceptance Testing
8 4 (9.09%) Requirements Management
8 4 (9.09%) System Integration Testing
8 4 (9.09%) Test Planning
Programming Languages
1 4 (9.09%) PowerShell
2 2 (4.55%) Java
2 2 (4.55%) SQL
3 1 (2.27%) C
3 1 (2.27%) Dart
3 1 (2.27%) Jython
3 1 (2.27%) PHP
3 1 (2.27%) VB
Qualifications
1 16 (36.36%) Security Cleared
2 14 (31.82%) DV Cleared
3 6 (13.64%) SC Cleared
4 4 (9.09%) Cisco Certification
5 3 (6.82%) Degree
6 2 (4.55%) CCNP
6 2 (4.55%) GIAC
6 2 (4.55%) GPEN
6 2 (4.55%) ISEB
6 2 (4.55%) ISTQB
6 2 (4.55%) ITIL Certification
7 1 (2.27%) CCNA
7 1 (2.27%) Computer Science Degree
7 1 (2.27%) CREST Certified
7 1 (2.27%) DBS Check
7 1 (2.27%) GCIH
7 1 (2.27%) JNCIA
7 1 (2.27%) MCSA
7 1 (2.27%) MCSE
7 1 (2.27%) Microsoft Certification
Quality Assurance & Compliance
1 6 (13.64%) SLA
2 2 (4.55%) ISO/IEC 27001
2 2 (4.55%) PCI DSS
3 1 (2.27%) QA
System Software
1 17 (38.64%) Active Directory
2 6 (13.64%) Microsoft App-V
3 3 (6.82%) VMware Infrastructure
3 3 (6.82%) vSphere
4 1 (2.27%) Hyper-V
4 1 (2.27%) ISA Server
4 1 (2.27%) Microsoft Virtual Server
4 1 (2.27%) Virtual Servers
4 1 (2.27%) VMware Server
Systems Management
1 7 (15.91%) SCCM
2 5 (11.36%) SCOM
3 3 (6.82%) WSUS
4 2 (4.55%) AirWatch
4 2 (4.55%) McAfee ePO
5 1 (2.27%) Cisco Prime
5 1 (2.27%) Veritas Storage Foundation
5 1 (2.27%) WMI
Vendors
1 13 (29.55%) Microsoft
2 4 (9.09%) Cisco
2 4 (9.09%) McAfee
3 3 (6.82%) SAP
3 3 (6.82%) VMware
4 2 (4.55%) Apple
4 2 (4.55%) Ivanti
4 2 (4.55%) Oracle
5 1 (2.27%) AlienVault
5 1 (2.27%) ArcSight
5 1 (2.27%) CheckPoint
5 1 (2.27%) Fujitsu
5 1 (2.27%) Juniper
5 1 (2.27%) LogRhythm
5 1 (2.27%) Splunk
5 1 (2.27%) Veritas