Period
to 21 October 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South West
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 172 133 145
Rank change year-on-year -39 +12 +2
Contract jobs citing Incident Management 48 64 68
As % of all contract IT jobs advertised in the South West 0.79% 1.16% 1.17%
As % of the Processes & Methodologies category 0.93% 1.40% 1.43%
Number of daily rates quoted 27 29 44
South West median daily rate £358 £330 £313
Median daily rate % change year-on-year +8.33% +5.60% -25.60%
10th Percentile £171 £176 £224
90th Percentile £503 £488 £439
England median daily rate £375 £380 £325
% change year-on-year -1.32% +16.92% -13.33%
Number of hourly rates quoted 4 5 1
South West median hourly rate £14.88 £17.50 £12.50
Median hourly rate % change year-on-year -15.00% +40.00% -71.22%
10th Percentile £10.95 £14.00 £11.25
90th Percentile £85.23 £27.30 £13.75
England median hourly rate £16.50 £15.75 £16.50
% change year-on-year +4.76% -4.55% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,167 4,568 4,767
As % of all contract IT jobs advertised in the South West 85.53% 83.08% 81.74%
Number of daily rates quoted 3,187 2,884 3,159
South West median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £275 £255 £238
90th Percentile £575 £538 £550
England median daily rate £473 £450 £425
% change year-on-year +5.00% +5.88% +3.03%
Number of hourly rates quoted 228 190 267
South West median hourly rate £41.53 £35.00 £35.00
Median hourly rate % change year-on-year +18.66% - -6.67%
10th Percentile £13.00 £12.79 £12.15
90th Percentile £50.00 £48.88 £47.50
England median hourly rate £21.00 £24.82 £22.50
% change year-on-year -15.39% +10.31% +3.97%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 21 October 2018.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 21 October 2018.

Contractor hourly rate histogram for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -13 17 £450 +73.08% 4
Gloucestershire -18 9 £625 +108.33% 2
Bristol -29 8 £360 -7.99% 5
Devon +11 4 £230 -
Dorset - 2 £140 - 3
Somerset - 1 £110 -
Incident Management
England

For the 6 months to 21 October 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Incident Management.

1 19 (39.58%) Microsoft
1 19 (39.58%) Security Cleared
2 17 (35.42%) Active Directory
3 16 (33.33%) Windows
3 16 (33.33%) Configuration Management
4 13 (27.08%) Service Management
4 13 (27.08%) Change Management
4 13 (27.08%) Problem Management
5 12 (25.00%) ITIL
5 12 (25.00%) Cisco
6 11 (22.92%) VMware
6 11 (22.92%) DV Cleared
7 10 (20.83%) VMware Infrastructure
7 10 (20.83%) Windows Server 2008
7 10 (20.83%) Cisco Certification
8 9 (18.75%) Windows Server 2012
8 9 (18.75%) Windows Server
9 8 (16.67%) Root Cause Analysis
9 8 (16.67%) Capacity Management
9 8 (16.67%) SLA
9 8 (16.67%) CCNP
9 8 (16.67%) SharePoint
9 8 (16.67%) LAN
9 8 (16.67%) WAN
10 7 (14.58%) VoIP
10 7 (14.58%) Cisco Prime
10 7 (14.58%) Management Information System
10 7 (14.58%) Security Patching
10 7 (14.58%) Windows 7
11 6 (12.50%) SCCM

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.67%) SharePoint
2 5 (10.42%) MS Exchange
3 4 (8.33%) Apache
3 4 (8.33%) IIS
3 4 (8.33%) SharePoint Server
4 1 (2.08%) CMS
4 1 (2.08%) Confluence
4 1 (2.08%) Drupal
4 1 (2.08%) Exchange Server 2003
4 1 (2.08%) IBM Notes
4 1 (2.08%) Live Communications Server
Applications
1 4 (8.33%) Microsoft Office
2 1 (2.08%) Microsoft Excel
2 1 (2.08%) Microsoft PowerPoint
Cloud Services
1 4 (8.33%) Office 365
2 2 (4.17%) Microsoft Azure
3 1 (2.08%) Apigee
Communications & Networking
1 8 (16.67%) LAN
1 8 (16.67%) WAN
2 7 (14.58%) VoIP
3 6 (12.50%) DNS
3 6 (12.50%) Network Security
4 5 (10.42%) BGP
4 5 (10.42%) DHCP
4 5 (10.42%) EIGRP
4 5 (10.42%) Wireshark
5 4 (8.33%) Cisco Nexus
5 4 (8.33%) Internet
5 4 (8.33%) NX-OS
6 3 (6.25%) Firewall
6 3 (6.25%) SAN
6 3 (6.25%) VPN
7 2 (4.17%) Junos
7 2 (4.17%) TCP/IP
8 1 (2.08%) Cisco ASA
8 1 (2.08%) Cisco Wireless
8 1 (2.08%) Remote Desktop
Database & Business Intelligence
1 1 (2.08%) MS Access
1 1 (2.08%) SQL Server
Development Applications
1 1 (2.08%) JIRA
1 1 (2.08%) Visual Studio Team System
General
1 5 (10.42%) Military
2 4 (8.33%) Finance
3 1 (2.08%) Local Government
3 1 (2.08%) Telecoms
Job Titles
1 13 (27.08%) Analyst
2 9 (18.75%) Network Engineer
3 7 (14.58%) Senior Network Engineer
3 7 (14.58%) Wintel Engineer
4 5 (10.42%) IT Analyst
5 4 (8.33%) Consultant
5 4 (8.33%) Senior Technician
5 4 (8.33%) Server Technician
5 4 (8.33%) Service Analyst
6 3 (6.25%) DV Cleared Network Engineer
6 3 (6.25%) Service Design Analyst
6 3 (6.25%) SOC Manager
7 2 (4.17%) Exchange Technician
7 2 (4.17%) Security Consultant
7 2 (4.17%) Senior Analyst
7 2 (4.17%) Support Analyst
7 2 (4.17%) Support Assistant
7 2 (4.17%) Support Engineer
7 2 (4.17%) Test Analyst
7 2 (4.17%) Wintel Support Engineer
Libraries, Frameworks & Software Standards
1 2 (4.17%) Windows SharePoint Services
2 1 (2.08%) .NET
2 1 (2.08%) ASP.NET
2 1 (2.08%) REST
2 1 (2.08%) Spring
2 1 (2.08%) Spring Boot
Miscellaneous
1 7 (14.58%) Management Information System
2 4 (8.33%) Data Centre
3 3 (6.25%) Computer Science
3 3 (6.25%) Self-Motivation
4 2 (4.17%) Fat Client
4 2 (4.17%) Hybrid Cloud
4 2 (4.17%) PKI
4 2 (4.17%) Thin Client
4 2 (4.17%) Virtual Team
5 1 (2.08%) Driving Licence
5 1 (2.08%) FMCG
5 1 (2.08%) Greenfield Project
5 1 (2.08%) iPhone
5 1 (2.08%) Mobile App
5 1 (2.08%) Wiki
Operating Systems
1 16 (33.33%) Windows
2 10 (20.83%) Windows Server 2008
3 9 (18.75%) Windows Server
3 9 (18.75%) Windows Server 2012
4 7 (14.58%) Windows 7
5 4 (8.33%) Windows 10
6 3 (6.25%) Solaris
6 3 (6.25%) Unix
6 3 (6.25%) Windows Server 2003
7 2 (4.17%) Linux
7 2 (4.17%) Windows XP
8 1 (2.08%) Android
Processes & Methodologies
1 16 (33.33%) Configuration Management
2 13 (27.08%) Change Management
2 13 (27.08%) Problem Management
2 13 (27.08%) Service Management
3 12 (25.00%) ITIL
4 8 (16.67%) Capacity Management
4 8 (16.67%) Root Cause Analysis
5 7 (14.58%) Security Patching
6 6 (12.50%) Demand Management
7 5 (10.42%) Availability Management
7 5 (10.42%) ITIL V3
7 5 (10.42%) Mentoring
7 5 (10.42%) Service Delivery
8 4 (8.33%) BCP
8 4 (8.33%) Business Continuity
8 4 (8.33%) Business Continuity Planning
8 4 (8.33%) Cybersecurity
8 4 (8.33%) Infrastructure Management
8 4 (8.33%) Knowledge Management
9 3 (6.25%) Statistics
Programming Languages
1 5 (10.42%) Python
2 4 (8.33%) SQL
3 2 (4.17%) Java
4 1 (2.08%) C
4 1 (2.08%) C#
4 1 (2.08%) Dart
4 1 (2.08%) PHP
Qualifications
1 19 (39.58%) Security Cleared
2 11 (22.92%) DV Cleared
3 10 (20.83%) Cisco Certification
4 8 (16.67%) CCNP
5 6 (12.50%) SC Cleared
6 5 (10.42%) Microsoft Certification
7 4 (8.33%) MCSA
8 3 (6.25%) Computer Science Degree
8 3 (6.25%) CREST Certified
8 3 (6.25%) Degree
8 3 (6.25%) GCIH
9 2 (4.17%) CCNA
9 2 (4.17%) ITIL Certification
9 2 (4.17%) MCSE
10 1 (2.08%) CCDP
10 1 (2.08%) ISEB
10 1 (2.08%) JNCIA
10 1 (2.08%) JNCIE
10 1 (2.08%) JNCIP
10 1 (2.08%) JNCIS
Quality Assurance & Compliance
1 8 (16.67%) SLA
2 1 (2.08%) QA
System Software
1 17 (35.42%) Active Directory
2 10 (20.83%) VMware Infrastructure
3 4 (8.33%) vSphere
4 2 (4.17%) ISA Server
4 2 (4.17%) Microsoft Virtual Server
4 2 (4.17%) Virtual Servers
4 2 (4.17%) VMware Server
5 1 (2.08%) BitLocker
5 1 (2.08%) Hyper-V
5 1 (2.08%) Microsoft App-V
5 1 (2.08%) VMware ESXi
5 1 (2.08%) XenApp
5 1 (2.08%) XenDesktop
Systems Management
1 7 (14.58%) Cisco Prime
2 6 (12.50%) SCCM
3 5 (10.42%) Opsview
4 4 (8.33%) SCOM
4 4 (8.33%) WSUS
5 2 (4.17%) McAfee ePO
5 2 (4.17%) Microsoft Intune
5 2 (4.17%) Veritas Storage Foundation
6 1 (2.08%) Microsoft Clustering
6 1 (2.08%) NetBackup
6 1 (2.08%) Netcool
6 1 (2.08%) OpenView Configuration Management
6 1 (2.08%) Symantec Endpoint Protection
6 1 (2.08%) Unicenter
Vendors
1 19 (39.58%) Microsoft
2 12 (25.00%) Cisco
3 11 (22.92%) VMware
4 2 (4.17%) Citrix
4 2 (4.17%) HP
4 2 (4.17%) McAfee
4 2 (4.17%) Veritas
5 1 (2.08%) CA
5 1 (2.08%) CheckPoint
5 1 (2.08%) EMC
5 1 (2.08%) Fujitsu
5 1 (2.08%) Ivanti
5 1 (2.08%) Juniper
5 1 (2.08%) Lotus
5 1 (2.08%) Meridio
5 1 (2.08%) Oracle
5 1 (2.08%) Symantec
5 1 (2.08%) Wyse