Period
to 10 December 2017

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 10 December 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South West
6 months to
10 Dec 2017
Same period 2016 Same period 2015
Rank 131 132 156
Rank change year-on-year +1 +24 -2
Contract jobs citing Incident Management 65 70 68
As % of all contract IT jobs advertised in the South West 1.17% 1.25% 1.04%
As % of the Processes & Methodologies category 1.44% 1.55% 1.29%
Number of daily rates quoted 23 43 38
South West median daily rate £345 £300 £240
Median daily rate % change year-on-year +15.00% +25.00% -26.15%
10th Percentile £176 £221 £115
90th Percentile £488 £436 £470
England median daily rate £375 £350 £368
% change year-on-year +7.14% -4.76% +13.08%
Number of hourly rates quoted 10 0 4
South West median hourly rate £13.61 - £40.84
10th Percentile £9.60 - £38.25
90th Percentile £20.18 - £43.43
England median hourly rate £14.50 £16.50 £17.17
% change year-on-year -12.12% -3.87% +4.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4503 4516 5267
As % of all contract IT jobs advertised in the South West 81.16% 80.33% 80.35%
Number of daily rates quoted 2818 3058 3599
South West median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £260 £241 £256
90th Percentile £563 £550 £525
England median daily rate £450 £429 £425
% change year-on-year +4.78% +1.06% +6.25%
Number of hourly rates quoted 189 279 260
South West median hourly rate £34.00 £34.50 £39.25
Median hourly rate % change year-on-year -1.45% -12.10% +42.73%
10th Percentile £11.95 £12.00 £14.13
90th Percentile £49.00 £47.50 £49.19
England median hourly rate £25.00 £24.30 £22.00
% change year-on-year +2.88% +10.45% +15.79%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 10 December 2017.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 10 December 2017.

Contractor hourly rate histogram for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 6 months to 10 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -6 20 £270 -10.00% 4
Bristol -14 19 £383 +27.50% 3
Gloucestershire +20 18 £266 -33.85%
Dorset +5 6 - - 7
Incident Management
England

For the 6 months to 10 December 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Incident Management.

1 21 (32.31%) Active Directory
2 18 (27.69%) Service Management
2 18 (27.69%) Security Cleared
3 16 (24.62%) Microsoft
4 14 (21.54%) ITIL
4 14 (21.54%) VMware
5 13 (20.00%) Cisco Certification
6 12 (18.46%) Problem Management
7 10 (15.38%) CA
7 10 (15.38%) SQL
7 10 (15.38%) Banking
8 9 (13.85%) SharePoint
8 9 (13.85%) SC Cleared
8 9 (13.85%) Analytical Skills
9 8 (12.31%) DV Cleared
9 8 (12.31%) Microsoft Office
10 7 (10.77%) Cisco
10 7 (10.77%) Windows
10 7 (10.77%) Office 365
11 6 (9.23%) Root Cause Analysis
11 6 (9.23%) Data Mapping
11 6 (9.23%) Geospatial Data
11 6 (9.23%) CCNA
11 6 (9.23%) Finance
12 5 (7.69%) CISM
12 5 (7.69%) Information Security
12 5 (7.69%) Validation
12 5 (7.69%) CISSP
12 5 (7.69%) SLA
12 5 (7.69%) Collaborative Working

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (13.85%) SharePoint
2 2 (3.08%) SharePoint Server
3 1 (1.54%) Confluence
3 1 (1.54%) Exchange Server 2010
3 1 (1.54%) IIS
3 1 (1.54%) MS Exchange
3 1 (1.54%) Skype for Business
Applications
1 8 (12.31%) Microsoft Office
2 2 (3.08%) Microsoft Excel
2 2 (3.08%) Microsoft Project
3 1 (1.54%) MS Visio
Cloud Services
1 7 (10.77%) Office 365
2 4 (6.15%) Amazon AWS
2 4 (6.15%) Microsoft Azure
Communications & Networking
1 4 (6.15%) LAN
1 4 (6.15%) VoIP
1 4 (6.15%) WAN
2 3 (4.62%) BGP
2 3 (4.62%) Cisco Nexus
2 3 (4.62%) EIGRP
2 3 (4.62%) Firewall
2 3 (4.62%) NX-OS
2 3 (4.62%) Wireless
2 3 (4.62%) Wireshark
3 2 (3.08%) DHCP
3 2 (3.08%) DNS
3 2 (3.08%) Remote Desktop
4 1 (1.54%) Cisco Wireless
4 1 (1.54%) Extranet
4 1 (1.54%) Internet
4 1 (1.54%) Intranet
4 1 (1.54%) PBX
4 1 (1.54%) SAN
4 1 (1.54%) VPN
Database & Business Intelligence
1 6 (9.23%) Geospatial Data
2 1 (1.54%) BusinessObjects
2 1 (1.54%) Crystal Reports
2 1 (1.54%) Data Warehouse
2 1 (1.54%) Oracle Database
2 1 (1.54%) SQL Server
Development Applications
1 1 (1.54%) JIRA
General
1 10 (15.38%) Banking
2 6 (9.23%) Finance
3 1 (1.54%) Aerospace
3 1 (1.54%) Retail
3 1 (1.54%) Telecoms
Job Titles
1 27 (41.54%) Analyst
2 10 (15.38%) Service Analyst
2 10 (15.38%) Service Desk Analyst
3 8 (12.31%) Applications Support
4 7 (10.77%) Network Engineer
4 7 (10.77%) Support Analyst
5 5 (7.69%) Automation Analyst
5 5 (7.69%) Business Analyst
6 4 (6.15%) Architect
6 4 (6.15%) Help Desk Analyst
6 4 (6.15%) Security Architect
6 4 (6.15%) Support Engineer
7 3 (4.62%) Consultant
7 3 (4.62%) Help Desk Support
7 3 (4.62%) Help Desk Support Analyst
7 3 (4.62%) IT Manager
7 3 (4.62%) IT Support Analyst
7 3 (4.62%) Senior Network Engineer
7 3 (4.62%) Service Desk Support
7 3 (4.62%) Service Desk Support Analyst
Miscellaneous
1 9 (13.85%) Analytical Skills
2 4 (6.15%) Smart Meter
3 3 (4.62%) Driving Licence
4 2 (3.08%) Management Information System
5 1 (1.54%) Clustering
5 1 (1.54%) Data Centre
5 1 (1.54%) Enterprise Software
5 1 (1.54%) EPoS
5 1 (1.54%) Reinsurance
5 1 (1.54%) Replication
5 1 (1.54%) Robotics
5 1 (1.54%) Security Operations Centre
5 1 (1.54%) Virtual Team
Operating Systems
1 7 (10.77%) Windows
2 3 (4.62%) Windows 7
2 3 (4.62%) Windows Server
3 1 (1.54%) Windows Server 2008
Processes & Methodologies
1 18 (27.69%) Service Management
2 14 (21.54%) ITIL
3 12 (18.46%) Problem Management
4 6 (9.23%) Data Mapping
4 6 (9.23%) Root Cause Analysis
5 5 (7.69%) Capacity Management
5 5 (7.69%) Collaborative Working
5 5 (7.69%) Information Security
5 5 (7.69%) Security Operations
5 5 (7.69%) Validation
6 4 (6.15%) Configuration Management
6 4 (6.15%) Infrastructure Management
6 4 (6.15%) Project Management
6 4 (6.15%) Risk Assessment
6 4 (6.15%) Risk Management
6 4 (6.15%) Security Architecture
7 3 (4.62%) Change Management
7 3 (4.62%) Mentoring
7 3 (4.62%) Security Management
7 3 (4.62%) Security Patching
Programming Languages
1 10 (15.38%) SQL
2 5 (7.69%) PowerShell
3 3 (4.62%) Python
4 1 (1.54%) PL/SQL
Qualifications
1 18 (27.69%) Security Cleared
2 13 (20.00%) Cisco Certification
3 9 (13.85%) SC Cleared
4 8 (12.31%) DV Cleared
5 6 (9.23%) CCNA
6 5 (7.69%) CISM
6 5 (7.69%) CISSP
7 4 (6.15%) (ISC)2 CCSP
7 4 (6.15%) BPSS Clearance
7 4 (6.15%) CEH
8 3 (4.62%) CCNP
9 2 (3.08%) Degree
10 1 (1.54%) CASP
10 1 (1.54%) DBS Check
10 1 (1.54%) MCTS
10 1 (1.54%) Microsoft Certification
10 1 (1.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (7.69%) Disclosure Scotland
1 5 (7.69%) SLA
2 2 (3.08%) GDPR
2 2 (3.08%) ISO/IEC 27001
3 1 (1.54%) ISO/IEC 20000
3 1 (1.54%) PCI DSS
3 1 (1.54%) PMO
3 1 (1.54%) QA
System Software
1 21 (32.31%) Active Directory
2 4 (6.15%) VMware Infrastructure
3 1 (1.54%) ISA Server
3 1 (1.54%) vSphere
Systems Management
1 3 (4.62%) Cisco Prime
1 3 (4.62%) Opsview
1 3 (4.62%) SCOM
2 2 (3.08%) SCCM
3 1 (1.54%) AirWatch
3 1 (1.54%) Backup Exec
3 1 (1.54%) SCOrch
Vendors
1 16 (24.62%) Microsoft
2 14 (21.54%) VMware
3 10 (15.38%) CA
4 7 (10.77%) Cisco
5 2 (3.08%) HP
5 2 (3.08%) IBM
5 2 (3.08%) Juniper
5 2 (3.08%) Oracle
6 1 (1.54%) Citrix
6 1 (1.54%) Dell
6 1 (1.54%) Remedy
6 1 (1.54%) ServiceNow
6 1 (1.54%) Veritas