Period
to 19 August 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South West
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 159 132 134
Rank change year-on-year -27 +2 -2
Contract jobs citing Incident Management 53 67 71
As % of all contract IT jobs advertised in the South West 0.97% 1.22% 1.21%
As % of the Processes & Methodologies category 1.15% 1.47% 1.49%
Number of daily rates quoted 30 37 49
South West median daily rate £356 £250 £320
Median daily rate % change year-on-year +42.50% -21.88% -21.95%
10th Percentile £123 £176 £224
90th Percentile £491 £375 £428
England median daily rate £400 £375 £337
% change year-on-year +6.67% +11.28% -3.71%
Number of hourly rates quoted 6 2 1
South West median hourly rate £14.13 £21.00 £12.50
Median hourly rate % change year-on-year -32.74% +68.00% -67.32%
10th Percentile £9.59 £11.65 £11.25
90th Percentile £65.38 £30.75 £13.75
England median hourly rate £16.50 £16.00 £16.50
% change year-on-year +3.13% -3.03% +2.10%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,625 4,573 4,777
As % of all contract IT jobs advertised in the South West 84.54% 83.45% 81.50%
Number of daily rates quoted 2,866 2,898 3,157
South West median daily rate £420 £400 £375
Median daily rate % change year-on-year +5.00% +6.67% -
10th Percentile £269 £250 £250
90th Percentile £563 £538 £560
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 218 198 267
South West median hourly rate £41.00 £39.50 £37.50
Median hourly rate % change year-on-year +3.80% +5.33% +4.17%
10th Percentile £12.60 £12.94 £12.90
90th Percentile £50.00 £50.93 £48.00
England median hourly rate £21.50 £24.00 £23.00
% change year-on-year -10.42% +4.35% +6.73%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 19 August 2018.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 19 August 2018.

Contractor hourly rate histogram for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 22 £425 +100.00% 4
Gloucestershire -15 8 £625 +108.33% 3
Bristol -14 7 £325 +8.33% 8
Devon +5 4 £230 -8.00% 1
Dorset -5 2 £140 -
Cornwall - 2 - -
Somerset +10 1 £110 -66.15% 1
Incident Management
England

For the 6 months to 19 August 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Incident Management.

1 22 (41.51%) Security Cleared
2 21 (39.62%) Microsoft
3 20 (37.74%) Configuration Management
4 18 (33.96%) Windows
5 16 (30.19%) Active Directory
6 15 (28.30%) Change Management
7 14 (26.42%) Service Management
7 14 (26.42%) Cisco
7 14 (26.42%) DV Cleared
8 13 (24.53%) VMware
9 12 (22.64%) Cisco Certification
9 12 (22.64%) VMware Infrastructure
9 12 (22.64%) Capacity Management
10 11 (20.75%) CCNP
11 10 (18.87%) SLA
11 10 (18.87%) Cisco Prime
11 10 (18.87%) LAN
11 10 (18.87%) WAN
11 10 (18.87%) Root Cause Analysis
11 10 (18.87%) Security Patching
11 10 (18.87%) Problem Management
12 9 (16.98%) Windows Server 2008
12 9 (16.98%) Windows 7
12 9 (16.98%) Windows Server
12 9 (16.98%) VoIP
12 9 (16.98%) Management Information System
13 8 (15.09%) BGP
13 8 (15.09%) SharePoint
13 8 (15.09%) Python
13 8 (15.09%) ITIL

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (15.09%) SharePoint
2 6 (11.32%) MS Exchange
3 4 (7.55%) Apache
3 4 (7.55%) IIS
3 4 (7.55%) SharePoint Server
4 2 (3.77%) IBM Notes
5 1 (1.89%) Confluence
5 1 (1.89%) Exchange Server 2003
5 1 (1.89%) Live Communications Server
Applications
1 4 (7.55%) Microsoft Office
2 1 (1.89%) Microsoft Excel
2 1 (1.89%) Microsoft PowerPoint
Cloud Services
1 4 (7.55%) Office 365
2 2 (3.77%) Microsoft Azure
Communications & Networking
1 10 (18.87%) LAN
1 10 (18.87%) WAN
2 9 (16.98%) VoIP
3 8 (15.09%) BGP
3 8 (15.09%) DNS
3 8 (15.09%) EIGRP
3 8 (15.09%) Wireshark
4 7 (13.21%) Cisco Nexus
4 7 (13.21%) DHCP
4 7 (13.21%) NX-OS
5 4 (7.55%) Internet
5 4 (7.55%) Network Security
5 4 (7.55%) SAN
6 3 (5.66%) Firewall
6 3 (5.66%) VPN
7 2 (3.77%) Ethernet
7 2 (3.77%) Intranet
7 2 (3.77%) Junos
7 2 (3.77%) TCP/IP
8 1 (1.89%) Cisco ASA
Database & Business Intelligence
1 1 (1.89%) MS Access
1 1 (1.89%) SQL Server
Development Applications
1 1 (1.89%) JIRA
1 1 (1.89%) Visual Studio Team System
General
1 5 (9.43%) Military
2 3 (5.66%) Finance
3 1 (1.89%) Local Government
Job Titles
1 12 (22.64%) Analyst
2 11 (20.75%) Network Engineer
3 10 (18.87%) Senior Network Engineer
4 5 (9.43%) DV Cleared Network Engineer
4 5 (9.43%) Support Engineer
4 5 (9.43%) Wintel Engineer
5 4 (7.55%) Consultant
5 4 (7.55%) Senior Analyst
5 4 (7.55%) Senior Technician
5 4 (7.55%) Server Technician
5 4 (7.55%) Test Analyst
6 3 (5.66%) DV Cleared Test Analyst
6 3 (5.66%) Exchange Technician
6 3 (5.66%) IT Analyst
6 3 (5.66%) Senior Test Analyst
6 3 (5.66%) SOC Manager
7 2 (3.77%) 1st Line Support
7 2 (3.77%) Service Desk Engineer
7 2 (3.77%) Support Assistant
7 2 (3.77%) Wintel Support Engineer
Libraries, Frameworks & Software Standards
1 2 (3.77%) Windows SharePoint Services
2 1 (1.89%) .NET
2 1 (1.89%) ASP.NET
2 1 (1.89%) CSS
2 1 (1.89%) HTML
Miscellaneous
1 9 (16.98%) Management Information System
2 4 (7.55%) Data Centre
3 3 (5.66%) Computer Science
4 2 (3.77%) Fat Client
4 2 (3.77%) iPhone
4 2 (3.77%) PKI
4 2 (3.77%) Self-Motivation
4 2 (3.77%) Thin Client
4 2 (3.77%) Wiki
5 1 (1.89%) Data Structures
5 1 (1.89%) Driving Licence
5 1 (1.89%) FMCG
5 1 (1.89%) Greenfield Project
5 1 (1.89%) Hybrid Cloud
5 1 (1.89%) Mobile App
Operating Systems
1 18 (33.96%) Windows
2 9 (16.98%) Windows 7
2 9 (16.98%) Windows Server
2 9 (16.98%) Windows Server 2008
3 8 (15.09%) Windows Server 2012
4 5 (9.43%) Windows 10
5 3 (5.66%) Solaris
5 3 (5.66%) Unix
5 3 (5.66%) Windows Server 2003
6 2 (3.77%) Android
6 2 (3.77%) Windows XP
Processes & Methodologies
1 20 (37.74%) Configuration Management
2 15 (28.30%) Change Management
3 14 (26.42%) Service Management
4 12 (22.64%) Capacity Management
5 10 (18.87%) Problem Management
5 10 (18.87%) Root Cause Analysis
5 10 (18.87%) Security Patching
6 8 (15.09%) ITIL
7 6 (11.32%) Demand Management
7 6 (11.32%) ITIL V3
7 6 (11.32%) Mentoring
8 5 (9.43%) Availability Management
8 5 (9.43%) Infrastructure Management
8 5 (9.43%) Knowledge Management
9 4 (7.55%) Agile Software Development
9 4 (7.55%) BCP
9 4 (7.55%) Business Continuity
9 4 (7.55%) Risk Management
9 4 (7.55%) Service Delivery
9 4 (7.55%) User Acceptance Testing
Programming Languages
1 8 (15.09%) Python
2 3 (5.66%) SQL
3 2 (3.77%) C
4 1 (1.89%) C#
4 1 (1.89%) Dart
4 1 (1.89%) Java
Qualifications
1 22 (41.51%) Security Cleared
2 14 (26.42%) DV Cleared
3 12 (22.64%) Cisco Certification
4 11 (20.75%) CCNP
5 8 (15.09%) SC Cleared
6 5 (9.43%) Microsoft Certification
7 4 (7.55%) MCSA
8 3 (5.66%) Computer Science Degree
8 3 (5.66%) CREST Certified
8 3 (5.66%) Degree
8 3 (5.66%) GCIH
9 2 (3.77%) CCNA
9 2 (3.77%) DBS Check
9 2 (3.77%) ISEB
9 2 (3.77%) ISTQB
10 1 (1.89%) CCDP
10 1 (1.89%) CWNA
10 1 (1.89%) MCSE
Quality Assurance & Compliance
1 10 (18.87%) SLA
2 1 (1.89%) PCI DSS
System Software
1 16 (30.19%) Active Directory
2 12 (22.64%) VMware Infrastructure
3 3 (5.66%) vSphere
4 2 (3.77%) ISA Server
5 1 (1.89%) BitLocker
5 1 (1.89%) Hyper-V
5 1 (1.89%) Microsoft App-V
5 1 (1.89%) Microsoft Virtual Server
5 1 (1.89%) Virtual Machines
5 1 (1.89%) Virtual Servers
5 1 (1.89%) VMware ESXi
5 1 (1.89%) VMware Server
5 1 (1.89%) XenApp
5 1 (1.89%) XenDesktop
Systems Management
1 10 (18.87%) Cisco Prime
2 8 (15.09%) Opsview
2 8 (15.09%) SCCM
3 4 (7.55%) WSUS
4 3 (5.66%) SCOM
5 2 (3.77%) McAfee ePO
5 2 (3.77%) Microsoft Intune
5 2 (3.77%) Veritas Storage Foundation
6 1 (1.89%) Microsoft Clustering
6 1 (1.89%) Microsoft Data Protection Manager
6 1 (1.89%) NetBackup
6 1 (1.89%) Netcool
6 1 (1.89%) OpenView Configuration Management
6 1 (1.89%) Symantec Endpoint Protection
6 1 (1.89%) Unicenter
Vendors
1 21 (39.62%) Microsoft
2 14 (26.42%) Cisco
3 13 (24.53%) VMware
4 4 (7.55%) HP
5 2 (3.77%) Apple
5 2 (3.77%) Citrix
5 2 (3.77%) Lotus
5 2 (3.77%) McAfee
5 2 (3.77%) Veritas
6 1 (1.89%) CA
6 1 (1.89%) CheckPoint
6 1 (1.89%) EMC
6 1 (1.89%) Fujitsu
6 1 (1.89%) Ivanti
6 1 (1.89%) Meridio
6 1 (1.89%) Oracle
6 1 (1.89%) Remedy
6 1 (1.89%) Symantec
6 1 (1.89%) Wyse