Period
to 22 June 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South West
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 159 131 143
Rank change year-on-year -28 +12 -13
Contract jobs citing Incident Management 43 79 74
As % of all contract IT jobs advertised in the South West 0.85% 1.50% 1.26%
As % of the Processes & Methodologies category 1.04% 1.81% 1.56%
Number of daily rates quoted 21 49 48
South West median daily rate £413 £260 £325
Median daily rate % change year-on-year +58.65% -20.00% -16.13%
10th Percentile £105 £137 £213
90th Percentile £488 £375 £397
England median daily rate £400 £375 £346
% change year-on-year +6.67% +8.30% -1.07%
Number of hourly rates quoted 2 2 1
South West median hourly rate £11.88 £13.25 £12.50
Median hourly rate % change year-on-year -10.38% +6.00% -56.90%
10th Percentile £9.74 £10.13 £11.25
90th Percentile £14.51 £16.58 £13.75
England median hourly rate £16.00 £16.00 £16.50
% change year-on-year - -3.03% +4.93%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,149 4,363 4,748
As % of all contract IT jobs advertised in the South West 82.11% 82.99% 80.84%
Number of daily rates quoted 2,481 2,823 3,126
South West median daily rate £413 £388 £375
Median daily rate % change year-on-year +6.58% +3.33% -1.32%
10th Percentile £269 £250 £255
90th Percentile £563 £538 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 212 203 252
South West median hourly rate £37.50 £40.00 £40.00
Median hourly rate % change year-on-year -6.25% - +20.52%
10th Percentile £11.49 £14.13 £13.79
90th Percentile £48.75 £52.50 £52.25
England median hourly rate £22.00 £25.00 £25.00
% change year-on-year -12.00% - +19.05%

Incident Management
Job Vacancy Trend in the South West

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South West.

Contractor daily rate trend for Incident Management in the South West

Incident Management
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Incident Management in the South West over the 6 months to 22 June 2018.

Contractor daily rate histogram for Incident Management in the South West

Incident Management
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South West.

Contractor hourly rate trend for Incident Management in the South West

Incident Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South West region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +3 25 £423 +106.10% 7
Bristol -16 7 £228 -24.23% 2
Gloucestershire -9 3 £195 -35.00% 1
Somerset +6 2 £110 -66.15% 2
Cornwall - 2 - - 5
Devon -2 1 £110 -56.00% 3
Incident Management
England

For the 6 months to 22 June 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Incident Management.

1 22 (51.16%) Security Cleared
2 16 (37.21%) Configuration Management
3 15 (34.88%) Cisco
4 14 (32.56%) Microsoft
4 14 (32.56%) Cisco Certification
4 14 (32.56%) DV Cleared
4 14 (32.56%) Root Cause Analysis
4 14 (32.56%) Capacity Management
5 13 (30.23%) Windows
5 13 (30.23%) Service Management
6 12 (27.91%) CCNP
6 12 (27.91%) WAN
6 12 (27.91%) LAN
6 12 (27.91%) Cisco Prime
6 12 (27.91%) Security Patching
7 11 (25.58%) VMware Infrastructure
7 11 (25.58%) Active Directory
7 11 (25.58%) VoIP
7 11 (25.58%) VMware
8 10 (23.26%) BGP
8 10 (23.26%) Wireshark
8 10 (23.26%) Python
8 10 (23.26%) EIGRP
8 10 (23.26%) Opsview
9 9 (20.93%) NX-OS
9 9 (20.93%) Cisco Nexus
9 9 (20.93%) Windows Server 2008
9 9 (20.93%) Problem Management
10 8 (18.60%) Change Management
10 8 (18.60%) SLA

Incident Management
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.30%) MS Exchange
1 4 (9.30%) SharePoint
2 1 (2.33%) Apache
2 1 (2.33%) Exchange Server 2003
2 1 (2.33%) IBM Notes
2 1 (2.33%) IIS
2 1 (2.33%) Live Communications Server
2 1 (2.33%) SharePoint Server
Applications
1 2 (4.65%) Microsoft Office
2 1 (2.33%) Microsoft Excel
2 1 (2.33%) Microsoft PowerPoint
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 12 (27.91%) LAN
1 12 (27.91%) WAN
2 11 (25.58%) VoIP
3 10 (23.26%) BGP
3 10 (23.26%) EIGRP
3 10 (23.26%) Wireshark
4 9 (20.93%) Cisco Nexus
4 9 (20.93%) NX-OS
5 7 (16.28%) DNS
6 6 (13.95%) DHCP
7 5 (11.63%) SAN
8 2 (4.65%) Cisco Wireless
8 2 (4.65%) Wireless
9 1 (2.33%) Ethernet
9 1 (2.33%) Firewall
9 1 (2.33%) Internet
9 1 (2.33%) Intranet
9 1 (2.33%) Junos
9 1 (2.33%) Network Security
9 1 (2.33%) TCP/IP
Database & Business Intelligence
1 1 (2.33%) MS Access
1 1 (2.33%) SQL Server
General
1 4 (9.30%) Finance
2 3 (6.98%) Military
3 1 (2.33%) Local Government
Job Titles
1 12 (27.91%) Network Engineer
1 12 (27.91%) Senior Network Engineer
2 7 (16.28%) Analyst
3 5 (11.63%) DV Cleared Network Engineer
3 5 (11.63%) Wintel Engineer
4 4 (9.30%) Senior Analyst
4 4 (9.30%) Support Engineer
5 3 (6.98%) Consultant
5 3 (6.98%) DV Cleared Test Analyst
5 3 (6.98%) Exchange Technician
5 3 (6.98%) Senior Technician
5 3 (6.98%) Senior Test Analyst
5 3 (6.98%) Server Technician
5 3 (6.98%) Test Analyst
6 2 (4.65%) 1st Line Support
6 2 (4.65%) Cisco Engineer
6 2 (4.65%) Cisco Wireless Engineer
6 2 (4.65%) Customer Engineer
6 2 (4.65%) Operational Security Manager
6 2 (4.65%) Security Operations Manager
Libraries, Frameworks & Software Standards
1 1 (2.33%) CSS
1 1 (2.33%) HTML
1 1 (2.33%) Windows SharePoint Services
Miscellaneous
1 6 (13.95%) Management Information System
2 3 (6.98%) Data Centre
3 2 (4.65%) Driving Licence
3 2 (4.65%) Fat Client
3 2 (4.65%) Thin Client
4 1 (2.33%) Data Structures
4 1 (2.33%) iPhone
4 1 (2.33%) Self-Motivation
4 1 (2.33%) Wiki
Operating Systems
1 13 (30.23%) Windows
2 9 (20.93%) Windows Server 2008
3 8 (18.60%) Windows Server 2012
4 5 (11.63%) Windows 7
4 5 (11.63%) Windows Server
5 3 (6.98%) Windows 10
6 2 (4.65%) Windows Server 2003
7 1 (2.33%) Android
7 1 (2.33%) Solaris
7 1 (2.33%) Unix
7 1 (2.33%) Windows XP
Processes & Methodologies
1 16 (37.21%) Configuration Management
2 14 (32.56%) Capacity Management
2 14 (32.56%) Root Cause Analysis
3 13 (30.23%) Service Management
4 12 (27.91%) Security Patching
5 9 (20.93%) Problem Management
6 8 (18.60%) Change Management
7 6 (13.95%) Data Protection
7 6 (13.95%) Infrastructure Management
7 6 (13.95%) Mentoring
8 5 (11.63%) Demand Management
8 5 (11.63%) ITIL
8 5 (11.63%) Knowledge Management
9 4 (9.30%) ITIL V3
9 4 (9.30%) Risk Management
10 3 (6.98%) Business Continuity Planning
10 3 (6.98%) OpenUP
10 3 (6.98%) Process Improvement
10 3 (6.98%) V-Model
10 3 (6.98%) Waterfall
Programming Languages
1 10 (23.26%) Python
2 3 (6.98%) C
3 2 (4.65%) SQL
4 1 (2.33%) PowerShell
Qualifications
1 22 (51.16%) Security Cleared
2 14 (32.56%) Cisco Certification
2 14 (32.56%) DV Cleared
3 12 (27.91%) CCNP
4 8 (18.60%) SC Cleared
5 4 (9.30%) Microsoft Certification
6 3 (6.98%) MCSA
7 2 (4.65%) CCDP
7 2 (4.65%) CCNA
7 2 (4.65%) DBS Check
7 2 (4.65%) ISEB
7 2 (4.65%) ISTQB
8 1 (2.33%) CWNA
Quality Assurance & Compliance
1 8 (18.60%) SLA
2 1 (2.33%) GDPR
2 1 (2.33%) PCI DSS
System Software
1 11 (25.58%) Active Directory
1 11 (25.58%) VMware Infrastructure
2 4 (9.30%) Hyper-V
2 4 (9.30%) Virtual Machines
3 1 (2.33%) BitLocker
3 1 (2.33%) ISA Server
3 1 (2.33%) Microsoft App-V
3 1 (2.33%) VMware ESXi
3 1 (2.33%) XenApp
3 1 (2.33%) XenDesktop
Systems Management
1 12 (27.91%) Cisco Prime
2 10 (23.26%) Opsview
3 6 (13.95%) SCCM
4 4 (9.30%) Microsoft Data Protection Manager
4 4 (9.30%) WSUS
5 1 (2.33%) Microsoft Clustering
5 1 (2.33%) NetBackup
5 1 (2.33%) Netcool
5 1 (2.33%) OpenView Configuration Management
5 1 (2.33%) Symantec Endpoint Protection
5 1 (2.33%) Unicenter
5 1 (2.33%) Veritas Storage Foundation
Vendors
1 15 (34.88%) Cisco
2 14 (32.56%) Microsoft
3 11 (25.58%) VMware
4 6 (13.95%) HP
5 3 (6.98%) Remedy
6 2 (4.65%) Apple
6 2 (4.65%) Citrix
7 1 (2.33%) CA
7 1 (2.33%) EMC
7 1 (2.33%) Ivanti
7 1 (2.33%) Lotus
7 1 (2.33%) Meridio
7 1 (2.33%) Oracle
7 1 (2.33%) Symantec
7 1 (2.33%) Veritas
7 1 (2.33%) Wyse