1st Line Engineer Contracts with Work from Home Options

First Line Engineer
UK > Work from Home

The median First Line Engineer daily rate in Work from Home is £130 according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 322 461 608
Rank change year-on-year +139 +147 -136
Contract jobs requiring a 1st Line Engineer 15 6 17
As % of all contract jobs with a WFH option 0.099% 0.023% 0.038%
As % of the Job Titles category 0.11% 0.025% 0.040%
Number of daily rates quoted 10 5 10
10th Percentile £103 £140 £118
25th Percentile £112 £163 £123
Median daily rate (50th Percentile) £130 £175 £151
Median % change year-on-year -25.71% +15.70% +24.74%
75th Percentile £176 £188 £186
90th Percentile £197 - £314
UK median daily rate £135 £175 £143
% change year-on-year -22.86% +22.81% +12.87%
Number of hourly rates quoted 1 1 0
10th Percentile - - -
25th Percentile £17.00 £14.50 -
Median hourly rate £18.00 £15.00 -
Median % change year-on-year +20.00% - -
75th Percentile £19.00 £15.50 -
90th Percentile - - -
UK median hourly rate £17.50 £16.00 £19.50
% change year-on-year +9.38% -17.95% +32.20%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,162 24,375 42,692
% of contract IT jobs with a recognized job title 93.48% 95.31% 95.75%
Number of daily rates quoted 9,491 17,215 30,853
10th Percentile £325 £358 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 575 559 603
10th Percentile £14.33 £17.97 £13.25
25th Percentile £23.29 £25.75 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +41.60%
75th Percentile £62.75 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.50 £45.00 £23.81
% change year-on-year -18.89% +89.04% +5.80%

1st Line Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised.

1st Line Engineer trend for jobs with a WFH option

1st Line Engineer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing 1st Line Engineer.

1st Line Engineer daily rate for jobs with a WFH option

1st Line Engineer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing 1st Line Engineer.

1st Line Engineer hourly rate for jobs with a WFH option

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 4 May 2024, 1st Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 1st Line Engineer in the job title.

1 10 (66.67%) Customer Service
2 9 (60.00%) Social Skills
3 7 (46.67%) Microsoft
3 7 (46.67%) Degree
4 6 (40.00%) Time Management
4 6 (40.00%) SLA
4 6 (40.00%) Microsoft Excel
5 5 (33.33%) Cisco
5 5 (33.33%) ServiceNow
6 4 (26.67%) Windows
7 3 (20.00%) Cisco Certification
7 3 (20.00%) SC Cleared
7 3 (20.00%) Security Cleared
7 3 (20.00%) VPN
7 3 (20.00%) Microsoft 365
7 3 (20.00%) Analytical Skills
8 2 (13.33%) Cybersecurity
8 2 (13.33%) Continuous Improvement
8 2 (13.33%) Windows 7
8 2 (13.33%) CompTIA Security+
8 2 (13.33%) Customer Requirements
8 2 (13.33%) Decision-Making
8 2 (13.33%) Problem-Solving
8 2 (13.33%) Technical Leadership
8 2 (13.33%) Presentation Skills
8 2 (13.33%) Project Delivery
8 2 (13.33%) Organisational Skills
8 2 (13.33%) Microsoft Project
8 2 (13.33%) Microsoft Office
8 2 (13.33%) SharePoint

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Microsoft Exchange
1 2 (13.33%) SharePoint
Applications
1 6 (40.00%) Microsoft Excel
2 2 (13.33%) Microsoft Office
2 2 (13.33%) Microsoft PowerPoint
2 2 (13.33%) Microsoft Project
Cloud Services
1 3 (20.00%) Microsoft 365
2 1 (6.67%) OneDrive
2 1 (6.67%) WhatsApp
Communications & Networking
1 3 (20.00%) VPN
2 1 (6.67%) DHCP
General
1 9 (60.00%) Social Skills
2 3 (20.00%) Analytical Skills
3 2 (13.33%) Organisational Skills
3 2 (13.33%) Presentation Skills
4 1 (6.67%) Legal
4 1 (6.67%) Telecoms
Miscellaneous
1 2 (13.33%) iPhone
2 1 (6.67%) Onboarding
Operating Systems
1 4 (26.67%) Windows
2 2 (13.33%) Android
2 2 (13.33%) Windows 7
3 1 (6.67%) Windows 10
3 1 (6.67%) Windows Server 2016
3 1 (6.67%) Windows Server 2019
Processes & Methodologies
1 10 (66.67%) Customer Service
2 6 (40.00%) Time Management
3 2 (13.33%) Continuous Improvement
3 2 (13.33%) Customer Requirements
3 2 (13.33%) Cybersecurity
3 2 (13.33%) Decision-Making
3 2 (13.33%) Information Security
3 2 (13.33%) Problem-Solving
3 2 (13.33%) Project Delivery
3 2 (13.33%) Technical Leadership
4 1 (6.67%) Asset Management
4 1 (6.67%) Incident Management
4 1 (6.67%) ITIL
4 1 (6.67%) Knowledge Management
4 1 (6.67%) Line Management
4 1 (6.67%) Service Management
4 1 (6.67%) Ticket Management
Qualifications
1 7 (46.67%) Degree
2 3 (20.00%) Cisco Certification
2 3 (20.00%) SC Cleared
2 3 (20.00%) Security Cleared
3 2 (13.33%) CCNA
3 2 (13.33%) CompTIA Security+
Quality Assurance & Compliance
1 6 (40.00%) SLA
2 1 (6.67%) ISO/IEC 27001
System Software
1 2 (13.33%) Active Directory
Systems Management
1 1 (6.67%) SCCM
Vendors
1 7 (46.67%) Microsoft
2 5 (33.33%) Cisco
2 5 (33.33%) ServiceNow
3 2 (13.33%) Apple
3 2 (13.33%) Mitel
3 2 (13.33%) Progress
4 1 (6.67%) Veeam