1st Line Engineer Jobs with Work from Home Options

First Line Engineer
UK > Work from Home

The median First Line Engineer salary in Work from Home is £26,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 534 603 787
Rank change year-on-year +69 +184 -260
Permanent jobs requiring a 1st Line Engineer 41 72 38
As % of all permanent jobs with a WFH option 0.12% 0.17% 0.057%
As % of the Job Titles category 0.13% 0.17% 0.059%
Number of salaries quoted 40 69 36
10th Percentile £22,725 £21,850 £19,750
25th Percentile £24,473 £23,250 £21,375
Median annual salary (50th Percentile) £26,000 £25,000 £25,000
Median % change year-on-year +4.00% - +11.11%
75th Percentile £28,750 £26,000 £27,625
90th Percentile £35,175 £28,750 £29,125
UK median annual salary £26,000 £25,000 £23,500
% change year-on-year +4.00% +6.38% +6.82%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,487 41,727 64,825
% of permanent jobs with a recognized job title 96.00% 96.06% 97.39%
Number of salaries quoted 24,961 29,529 41,700
10th Percentile £33,000 £36,500 £36,000
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £79,600
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

1st Line Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised.

1st Line Engineer trend for jobs with a WFH option

1st Line Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing 1st Line Engineer.

1st Line Engineer salary trend for jobs with a WFH option

1st Line Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing 1st Line Engineer over the 6 months to 25 April 2024.

1st Line Engineer salary histogram for jobs with a WFH option

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 25 April 2024, 1st Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 1st Line Engineer in the job title.

1 34 (82.93%) Microsoft 365
2 29 (70.73%) Social Skills
3 27 (65.85%) Windows
4 19 (46.34%) Customer Service
5 16 (39.02%) Microsoft
6 13 (31.71%) Active Directory
7 12 (29.27%) Windows 10
7 12 (29.27%) Microsoft Intune
7 12 (29.27%) Windows Server
8 9 (21.95%) Azure
9 8 (19.51%) Microsoft Office
10 7 (17.07%) Microsoft Certification
10 7 (17.07%) Wireless
10 7 (17.07%) Degree
10 7 (17.07%) AWS
10 7 (17.07%) Amazon EC2
11 6 (14.63%) Microsoft Exchange
12 5 (12.20%) Cisco Certification
12 5 (12.20%) CCNA
12 5 (12.20%) MCITP
12 5 (12.20%) Network+ Certification
12 5 (12.20%) Windows Server 2019
12 5 (12.20%) Organisational Skills
12 5 (12.20%) Mentoring
13 4 (9.76%) Problem-Solving
13 4 (9.76%) ITSM
13 4 (9.76%) TCP/IP
13 4 (9.76%) LAN
13 4 (9.76%) WAN
14 3 (7.32%) Service Management

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (14.63%) Microsoft Exchange
Applications
1 8 (19.51%) Microsoft Office
Cloud Services
1 34 (82.93%) Microsoft 365
2 9 (21.95%) Azure
3 7 (17.07%) Amazon EC2
3 7 (17.07%) AWS
4 2 (4.88%) Mimecast
4 2 (4.88%) WhatsApp
Communications & Networking
1 7 (17.07%) Wireless
2 4 (9.76%) LAN
2 4 (9.76%) TCP/IP
2 4 (9.76%) WAN
3 3 (7.32%) ADSL
3 3 (7.32%) Broadband
3 3 (7.32%) Remote Desktop
3 3 (7.32%) VLAN
4 2 (4.88%) DHCP
4 2 (4.88%) Firewall
5 1 (2.44%) VPN
General
1 29 (70.73%) Social Skills
2 5 (12.20%) Organisational Skills
3 3 (7.32%) Telecoms
4 2 (4.88%) Fire and Rescue
4 2 (4.88%) Local Government
5 1 (2.44%) Finance
Miscellaneous
1 2 (4.88%) Management Information System
1 2 (4.88%) Self-Motivation
2 1 (2.44%) Driving Licence
2 1 (2.44%) Smartphone
Operating Systems
1 27 (65.85%) Windows
2 12 (29.27%) Windows 10
2 12 (29.27%) Windows Server
3 5 (12.20%) Windows Server 2019
4 3 (7.32%) Linux
5 2 (4.88%) Windows 8
6 1 (2.44%) Mac OS
6 1 (2.44%) Windows 7
Processes & Methodologies
1 19 (46.34%) Customer Service
2 5 (12.20%) Mentoring
3 4 (9.76%) ITSM
3 4 (9.76%) Problem-Solving
4 3 (7.32%) ITIL
4 3 (7.32%) Service Delivery
4 3 (7.32%) Service Management
5 2 (4.88%) Agile
5 2 (4.88%) Disaster Recovery
5 2 (4.88%) Incident Management
5 2 (4.88%) Problem Management
5 2 (4.88%) Risk Management
6 1 (2.44%) Chat Support
6 1 (2.44%) Continuous Improvement
6 1 (2.44%) Data Entry
6 1 (2.44%) DevOps
6 1 (2.44%) Network Monitoring
6 1 (2.44%) Server Building
6 1 (2.44%) Service Design
6 1 (2.44%) Time Management
Qualifications
1 7 (17.07%) Degree
1 7 (17.07%) Microsoft Certification
2 5 (12.20%) CCNA
2 5 (12.20%) Cisco Certification
2 5 (12.20%) MCITP
2 5 (12.20%) Network+ Certification
3 1 (2.44%) A+ Certification
3 1 (2.44%) BPSS Clearance
3 1 (2.44%) DBS Check
3 1 (2.44%) MCP
3 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 3 (7.32%) SLA
System Software
1 13 (31.71%) Active Directory
2 3 (7.32%) VMware Infrastructure
3 1 (2.44%) Hyper-V
Systems Management
1 12 (29.27%) Microsoft Intune
Vendors
1 16 (39.02%) Microsoft
2 3 (7.32%) Cisco
2 3 (7.32%) VMware
3 2 (4.88%) ConnectWise
3 2 (4.88%) N-able
3 2 (4.88%) SolarWinds
3 2 (4.88%) Sophos
4 1 (2.44%) Apple