1st Line Engineer Contracts

First Line Engineer
UK

The median First Line Engineer daily rate in the UK is £163, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 490 506 660
Rank change year-on-year +16 +154 +62
Contract jobs requiring a 1st Line Engineer 30 76 58
As % of all contract jobs advertised in the UK 0.10% 0.17% 0.097%
As % of the Job Titles category 0.11% 0.19% 0.10%
Number of daily rates quoted 23 40 38
10th Percentile £126 £104 £125
25th Percentile £130 £113 £142
Median daily rate (50th Percentile) £163 £133 £175
Median % change year-on-year +22.64% -24.29% +25.00%
75th Percentile £208 £163 £186
90th Percentile £392 £180 £194
UK excluding London median daily rate £184 £135 £165
% change year-on-year +36.11% -18.18% +17.86%
Number of hourly rates quoted 3 3 8
10th Percentile £19.70 - £13.40
25th Percentile £22.07 £16.25 £14.38
Median hourly rate £27.00 £17.50 £16.00
Median % change year-on-year +54.29% +9.38% -17.95%
75th Percentile £107.75 £18.88 £18.50
90th Percentile £155.60 £18.95 -
UK excluding London median hourly rate £18.13 £17.50 £16.00
% change year-on-year +3.60% +9.38% -5.88%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,084 40,415 56,464
% of contract IT jobs with a recognized job title 92.52% 92.78% 94.61%
Number of daily rates quoted 17,692 26,309 39,470
10th Percentile £300 £275 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £515 £525 £540
Median % change year-on-year -1.90% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £492 £500
% change year-on-year -3.46% -1.60% +5.26%
Number of hourly rates quoted 1,035 2,664 1,570
10th Percentile £14.07 £12.86 £14.29
25th Percentile £18.50 £16.30 £19.50
Median hourly rate £29.00 £36.42 £45.00
Median % change year-on-year -20.37% -19.07% +91.49%
75th Percentile £62.50 £60.75 £65.75
90th Percentile £75.00 £72.50 £75.75
UK excluding London median hourly rate £28.00 £39.55 £42.50
% change year-on-year -29.20% -6.94% +117.95%

1st Line Engineer
Job Vacancy Trend

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 1st Line Engineer in the UK

1st Line Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing 1st Line Engineer.

Daily rate trend for 1st Line Engineer in the UK

1st Line Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing 1st Line Engineer over the 6 months to 1 May 2025.

Daily rate histogram for 1st Line Engineer in the UK

1st Line Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing 1st Line Engineer.

Hourly rate trend for 1st Line Engineer in the UK

1st Line Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing 1st Line Engineer over the 6 months to 1 May 2025.

Hourly rate histogram for 1st Line Engineer in the UK

1st Line Engineer
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Engineer within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +16 26 £169 +25.00% 33
UK excluding London +22 18 £184 +36.11% 25
London +34 10 £160 +21.90% 9
North of England +10 5 £163 +25.00% 6
South East +42 4 £435 +174.02% 12
North West +13 4 £163 +33.20% 3
Midlands +4 4 £135 -25.00% 4
West Midlands -3 4 £135 -25.00%
South West +45 2 £220 +64.49% 3
Work from Home +28 2 £220 +69.23% 8
Scotland +11 2 £135 +7.14%
East of England +25 1 £180 +33.33%
Yorkshire +4 1 £188 +44.23% 3

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 May 2025, 1st Line Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Engineer in the job title.

1 21 (70.00%) Microsoft
2 20 (66.67%) Microsoft 365
3 19 (63.33%) Windows
4 13 (43.33%) Social Skills
5 12 (40.00%) Active Directory
6 9 (30.00%) Problem-Solving
7 8 (26.67%) Microsoft Exchange
8 7 (23.33%) Microsoft Office
9 6 (20.00%) VPN
9 6 (20.00%) Security Cleared
9 6 (20.00%) Asset Management
9 6 (20.00%) SC Cleared
9 6 (20.00%) Customer Service
9 6 (20.00%) Windows 10
10 5 (16.67%) Time Management
10 5 (16.67%) Microsoft Intune
11 4 (13.33%) Service Management
11 4 (13.33%) HP
11 4 (13.33%) Dell
11 4 (13.33%) Dell Certification
11 4 (13.33%) QA
11 4 (13.33%) Ticket Management
11 4 (13.33%) ServiceNow
11 4 (13.33%) Analytical Skills
12 3 (10.00%) Proactive Maintenance
12 3 (10.00%) Wealth Management
12 3 (10.00%) Hudson
12 3 (10.00%) Windows 7
12 3 (10.00%) Azure
12 3 (10.00%) Microsoft Excel

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (26.67%) Microsoft Exchange
2 1 (3.33%) SharePoint
Applications
1 7 (23.33%) Microsoft Office
2 3 (10.00%) Microsoft Excel
Cloud Services
1 20 (66.67%) Microsoft 365
2 3 (10.00%) Azure
3 1 (3.33%) OneDrive
Communications & Networking
1 6 (20.00%) VPN
2 2 (6.67%) DNS
2 2 (6.67%) TCP/IP
Development Applications
1 3 (10.00%) Hudson
2 2 (6.67%) JIRA
General
1 13 (43.33%) Social Skills
2 4 (13.33%) Analytical Skills
3 2 (6.67%) Banking
3 2 (6.67%) Finance
3 2 (6.67%) Inclusion and Diversity
3 2 (6.67%) Legal
3 2 (6.67%) Local Government
4 1 (3.33%) Electronics
4 1 (3.33%) Manufacturing
4 1 (3.33%) Marketing
4 1 (3.33%) Public Sector
4 1 (3.33%) Retail
4 1 (3.33%) Telecoms
Miscellaneous
1 1 (3.33%) EPoS
1 1 (3.33%) iPhone
1 1 (3.33%) Onboarding
1 1 (3.33%) Virtual Team
Operating Systems
1 19 (63.33%) Windows
2 6 (20.00%) Windows 10
3 3 (10.00%) Windows 7
4 1 (3.33%) Android
4 1 (3.33%) Apple iOS
4 1 (3.33%) Mac OS
4 1 (3.33%) Windows Server
Processes & Methodologies
1 9 (30.00%) Problem-Solving
2 6 (20.00%) Asset Management
2 6 (20.00%) Customer Service
3 5 (16.67%) Time Management
4 4 (13.33%) Service Management
4 4 (13.33%) Ticket Management
5 3 (10.00%) Proactive Maintenance
5 3 (10.00%) Wealth Management
6 2 (6.67%) Break/Fix
6 2 (6.67%) ITIL
6 2 (6.67%) ITSM
6 2 (6.67%) Software Licensing
7 1 (3.33%) Business Intelligence
7 1 (3.33%) Data Protection
7 1 (3.33%) Digital Marketing
7 1 (3.33%) High Availability
7 1 (3.33%) Information Governance
7 1 (3.33%) Multi-Factor Authentication
7 1 (3.33%) Programme Management
Qualifications
1 6 (20.00%) SC Cleared
1 6 (20.00%) Security Cleared
2 4 (13.33%) Dell Certification
3 2 (6.67%) BPSS Clearance
3 2 (6.67%) DV Cleared
4 1 (3.33%) Degree
Quality Assurance & Compliance
1 4 (13.33%) QA
System Software
1 12 (40.00%) Active Directory
Systems Management
1 5 (16.67%) Microsoft Intune
2 1 (3.33%) SCCM
Vendors
1 21 (70.00%) Microsoft
2 4 (13.33%) Dell
2 4 (13.33%) HP
2 4 (13.33%) ServiceNow
3 1 (3.33%) Apple
3 1 (3.33%) Cisco
3 1 (3.33%) Citrix
3 1 (3.33%) Nexthink
3 1 (3.33%) SAP