Hybrid/Remote Technical Support Analyst Contract Job Trends

Technical Support Analyst
UK > Work from Home

The median Technical Support Analyst daily rate for remote/hybrid work is £127, according to job vacancies posted in the 6 months leading up to 5 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
5 Nov 2025
Same period 2024 Same period 2023
Rank 315 320 401
Rank change year-on-year +5 +81 +183
Contract jobs requiring a Technical Support Analyst 7 3 1
As % of all contract jobs with remote/hybrid work options 0.070% 0.025% 0.005%
As % of the Job Titles category 0.074% 0.027% 0.006%
Number of daily rates quoted 6 1 1
10th Percentile - - -
25th Percentile £126 - -
Median daily rate (50th Percentile) £127 £250 £220
Median % change year-on-year -49.40% +13.64% -39.73%
75th Percentile £127 - -
90th Percentile £207 - -
UK median daily rate £171 £180 £288
% change year-on-year -5.00% -37.39% +4.55%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,396 11,293 17,427
% of contract IT jobs with a recognized job title 93.72% 93.20% 94.53%
Number of daily rates quoted 6,146 7,100 12,209
10th Percentile £325 £325 £325
25th Percentile £413 £413 £425
Median daily rate (50th Percentile) £516 £525 £525
Median % change year-on-year -1.76% - -4.55%
75th Percentile £625 £631 £645
90th Percentile £725 £738 £743
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 321 196 380
10th Percentile £14.84 £19.45 £17.13
25th Percentile £20.50 £25.42 £25.99
Median hourly rate £41.50 £41.53 £50.50
Median % change year-on-year -0.08% -17.76% +1.00%
75th Percentile £65.00 £66.00 £70.00
90th Percentile £68.00 £72.50 £85.00
UK median hourly rate £25.15 £37.39 £45.00
% change year-on-year -32.74% -16.91% +55.71%

Technical Support Analyst
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support Analyst' in the job title and offering remote or hybrid work options relative to all contract IT jobs advertised.

Technical Support Analyst job vacancy trend for remote/hybrid roles

Technical Support Analyst
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for remote/hybrid Technical Support Analyst job vacancies.

Contractor daily rate distribution trend for remote/hybrid Technical Support Analyst job vacancies

Technical Support Analyst
Daily Rate Histogram for Remote/Hybrid Jobs

Daily rate distribution for jobs with remote/hybrid work options citing Technical Support Analyst over the 6 months to 5 November 2025.

Technical Support Analyst daily rate histogram for jobs with remote/hybrid work options

Technical Support Analyst
Hourly Rate Trend for Remote/Hybrid Jobs

Contractor hourly rate distribution trend for remote/hybrid Technical Support Analyst job vacancies.

Contractor hourly rate distribution trend for remote/hybrid Technical Support Analyst job vacancies

Technical Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 5 November 2025, Technical Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract jobs with hybrid/remote work options featuring Technical Support Analyst in the job title.

1 7 (100.00%) Microsoft
1 7 (100.00%) Windows
2 6 (85.71%) Windows Server 2003
3 5 (71.43%) AIX
3 5 (71.43%) Citrix
3 5 (71.43%) IBM
3 5 (71.43%) Oracle
3 5 (71.43%) Oracle Database
3 5 (71.43%) Oracle Reports
3 5 (71.43%) Proactive Monitoring
3 5 (71.43%) Windows 10
3 5 (71.43%) Windows 7
3 5 (71.43%) Windows Server 2016
4 2 (28.57%) Degree
5 1 (14.29%) Android
5 1 (14.29%) Apple iOS
5 1 (14.29%) Azure
5 1 (14.29%) BitLocker
5 1 (14.29%) BMC
5 1 (14.29%) Broadband
5 1 (14.29%) Computer Science
5 1 (14.29%) Customer Service
5 1 (14.29%) HNC
5 1 (14.29%) HND
5 1 (14.29%) LAN
5 1 (14.29%) MCP
5 1 (14.29%) MCSE
5 1 (14.29%) Microsoft 365
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) Microsoft Exchange

Technical Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (14.29%) Microsoft Exchange
1 1 (14.29%) SharePoint
Cloud Services
1 1 (14.29%) Azure
1 1 (14.29%) Microsoft 365
1 1 (14.29%) OneDrive
Communications & Networking
1 1 (14.29%) Broadband
1 1 (14.29%) LAN
1 1 (14.29%) RS-232
1 1 (14.29%) TCP/IP
1 1 (14.29%) X.400
Database & Business Intelligence
1 5 (71.43%) Oracle Database
1 5 (71.43%) Oracle Reports
2 1 (14.29%) SQL Server
General
1 7 (100.00%) Social Skills
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Organisational Skills
2 1 (14.29%) Telecoms
Miscellaneous
1 1 (14.29%) NHS
Operating Systems
1 7 (100.00%) Windows
2 6 (85.71%) Windows Server 2003
3 5 (71.43%) AIX
3 5 (71.43%) Windows 10
3 5 (71.43%) Windows 7
3 5 (71.43%) Windows Server 2016
4 1 (14.29%) Android
4 1 (14.29%) Apple iOS
4 1 (14.29%) Windows Server
4 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 5 (71.43%) Proactive Monitoring
2 1 (14.29%) Computer Science
2 1 (14.29%) Customer Service
2 1 (14.29%) Problem-Solving
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) HNC
2 1 (14.29%) HND
2 1 (14.29%) MCP
2 1 (14.29%) MCSE
2 1 (14.29%) Microsoft Certification
System Software
1 1 (14.29%) BitLocker
Systems Management
1 1 (14.29%) Microsoft Intune
Vendors
1 7 (100.00%) Microsoft
2 5 (71.43%) Citrix
2 5 (71.43%) IBM
2 5 (71.43%) Oracle
3 1 (14.29%) BMC
3 1 (14.29%) Toshiba