Technical Support Analyst Contracts with Work from Home Options

Technical Support Analyst
UK > Work from Home

The median Technical Support Analyst daily rate in Work from Home is £248 according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 344 468 603
Rank change year-on-year +124 +135 -134
Contract jobs requiring a Technical Support Analyst 2 3 17
As % of all contract jobs with a WFH option 0.013% 0.012% 0.038%
As % of the Job Titles category 0.014% 0.012% 0.040%
Number of daily rates quoted 2 2 10
10th Percentile £190 £206 £156
25th Percentile £211 £239 £180
Median daily rate (50th Percentile) £248 £298 £350
Median % change year-on-year -17.01% -14.79% +75.00%
75th Percentile £283 £352 £475
90th Percentile £305 £381 -
UK median daily rate £230 £170 £228
% change year-on-year +35.29% -25.27% +30.00%
Number of hourly rates quoted 0 1 1
Median hourly rate - £15.00 £18.76
Median % change year-on-year - -20.04% -
UK median hourly rate £22.50 £21.11 £17.00
% change year-on-year +6.58% +24.18% +4.62%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,245 24,407 42,723
% of contract IT jobs with a recognized job title 93.51% 95.35% 95.74%
Number of daily rates quoted 9,541 17,249 30,859
10th Percentile £325 £357 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 575 558 605
10th Percentile £14.33 £18.50 £13.25
25th Percentile £23.29 £25.95 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +41.16%
75th Percentile £62.75 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.50 £45.00 £23.50
% change year-on-year -18.89% +91.49% +4.44%

Technical Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised.

Technical Support Analyst trend for jobs with a WFH option

Technical Support Analyst
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Technical Support Analyst.

Technical Support Analyst daily rate for jobs with a WFH option

Technical Support Analyst
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Technical Support Analyst over the 6 months to 3 May 2024.

Technical Support Analyst daily rate histogram for jobs with a WFH option

Technical Support Analyst
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Technical Support Analyst.

Technical Support Analyst hourly rate for jobs with a WFH option

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 May 2024, Technical Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Technical Support Analyst in the job title.

1 2 (100.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Service Management
2 1 (50.00%) Firewall
2 1 (50.00%) Finance
2 1 (50.00%) Incident Management
2 1 (50.00%) ISO/IEC 27001
2 1 (50.00%) IBM Integration Bus
2 1 (50.00%) Temenos T24
2 1 (50.00%) SC Cleared
2 1 (50.00%) Security Cleared
2 1 (50.00%) PowerShell
2 1 (50.00%) Red Hat Enterprise Linux
2 1 (50.00%) nginx
2 1 (50.00%) Azure
2 1 (50.00%) AWS
2 1 (50.00%) Relational Database
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Windows Server
2 1 (50.00%) Runbook
2 1 (50.00%) Customer-Centricity
2 1 (50.00%) Server Management
2 1 (50.00%) Oracle
2 1 (50.00%) SQL Server
2 1 (50.00%) ITIL
2 1 (50.00%) Unix
2 1 (50.00%) Windows
2 1 (50.00%) Linux
2 1 (50.00%) JBoss
2 1 (50.00%) Apache

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Apache
1 1 (50.00%) JBoss
1 1 (50.00%) nginx
1 1 (50.00%) Tomcat
Business Applications
1 1 (50.00%) Temenos T24
Cloud Services
1 1 (50.00%) AWS
1 1 (50.00%) Azure
Communications & Networking
1 1 (50.00%) DNS
1 1 (50.00%) Firewall
Database & Business Intelligence
1 1 (50.00%) RDBMS
1 1 (50.00%) Relational Database
1 1 (50.00%) SQL Server
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (50.00%) IBM Integration Bus
1 1 (50.00%) Middleware
Operating Systems
1 1 (50.00%) Linux
1 1 (50.00%) Red Hat Enterprise Linux
1 1 (50.00%) Unix
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) Customer-Centricity
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
1 1 (50.00%) Runbook
1 1 (50.00%) Server Management
1 1 (50.00%) Service Management
Programming Languages
1 1 (50.00%) PowerShell
1 1 (50.00%) Shell Script
Qualifications
1 1 (50.00%) Cisco Certification
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) ISO/IEC 27001
Vendors
1 1 (50.00%) Cisco
1 1 (50.00%) IBM
1 1 (50.00%) Oracle
1 1 (50.00%) Red Hat
1 1 (50.00%) Temenos