26 to 40 of 40 1st/2nd Line Support Jobs

Hybrid Service Desk Analyst (1st/2nd Line IT Support)

Location
West of England, England, United Kingdom
Babcock International in Bristol is seeking a Service Desk Analyst to provide high-quality 1st & 2nd line application support across a portfolio of bespoke and commercial software. The role sits in the Digital Solutions team, with on-site and hybrid working arrangements … supporting 7am–7pm shifts Monday to Friday. You will resolve incidents, manage user access, and contribute to service performance in line with ITSM standards, collaborating with stakeholders across the business to ensure #J-18808-Ljbffr ...

Hybrid IT Support Engineer (1st/2nd Line)

Location
Chester, England, United Kingdom
Brio Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid ...

IT Support Engineer – 1st/2nd Line (NHS)

Location
Macclesfield, England, United Kingdom
Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking capable IT staff to deliver 1st and 2nd line technical support for NHS staff across multiple sites, including Macclesfield District General Hospital, Congleton War Memorial Hospital, Knutsford and District Community Hospital … satellite sites. Shifts run 8:00am–8:00pm with an on-call rota to cover 24x7 requirements. The role supports AfC-reviewed JD / PS processes and requires strong IT support skills and NHS systems familiarity. #J-18808-Ljbffr ...

Technical Support Specialist (1st & 2nd line)

Hiring Organisation
Sanderson Recruitment
Location
Brecon, Powys, United Kingdom
Employment Type
Permanent
Salary
GBP 32,000 Annual
Technical Support Specialist Location: Brecon, Wales Hybrid working: 3 days a week onsite Salary: £28,000 - £32,000 + benefits Industry: IT Services . This is an excellent opportunity for an ambitious IT professional with experience across 1st and 2nd line support ...

IT Technician: 1st/2nd Line Support & Cyber Security

Location
Omagh, Northern Ireland, United Kingdom
business in Omagh to recruit an IT Technician for a 12-month contract covering a career break. You’ll provide first and second-line support to colleagues across head office, project sites and remote locations, combining day-to-day troubleshooting with Microsoft 365 administration, hardware support ...

IT Support Analyst: 1st/2nd Line, Microsoft 365

Location
Coventry, England, United Kingdom
OneSchool Global UK is seeking an IT Support Analyst to join our busy IT team across 23 campuses and our Regional Support Office in Warwick, moving to Coventry (CV7) in 2026. The role covers first and second line support, plus deployment … onboarding tasks, ensuring a smooth, secure IT experience for staff and students. You will troubleshoot a broad range of hardware and software, support Microsoft 365 services, and help maintain campus technology with a strong customer-focused approach. #J-18808-Ljbffr ...

Service Desk Analyst — Hybrid 1st/2nd Line Support

Location
Cheltenham, England, United Kingdom
Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile working arrangements ...

Cloud IT Support Analyst (1st/2nd Line) | MSP

Location
Chippenham, England, United Kingdom
Elevate Cloud is seeking a Support Analyst to join our Technical Services team in a fast-paced MSP environment. You will deliver first and second-line support, troubleshoot Windows and Microsoft 365 issues, and help keep our customers online and productive. Ideal candidates have ...

IT Helpdesk Advisor: 1st/2nd Line Support & Cloud Apps

Location
United Kingdom
NOWSKILLS LIMITED is seeking an IT Helpdesk Support Advisor to provide frontline and second-line technical support for internal users. The role focuses on Microsoft 365 cloud services, end-user devices, and related business applications to keep staff productive with minimal downtime. You will ...

IT Support Engineer (1st/2nd Line) – MSP

Location
Reading, England, United Kingdom
Elmdale IT Services in Reading is seeking a friendly IT Support Engineer to join our technical team, providing first and second line support remotely and on client sites. You will handle everyday IT issues, investigate faults and assist with installations and maintenance of client ...

School IT Technician: 1st/2nd Line Support (Ealing, Full-Time)

Location
Greater London, England, United Kingdom
Technician to join our school IT team as soon as possible. The role focuses on delivering high-quality first and second-line IT support to staff and students within the school environment. You will be involved in maintaining IT infrastructure, supporting Microsoft 365 services, and contributing ...

1st-2nd Line IT Support Engineer - Path to 3rd Line

Location
Horsforth, England, United Kingdom
Interface Recruitment is recruiting an IT Support Technician to join a fast-growing Leeds team. This role covers 1st to 3rd line support with training, based in Horsforth with some travel around Leeds. Hours are 9:00 to 17:30, with holidays … days plus Bank Holidays and rising over time. Main duties include being the first point of contact for IT issues, diagnosing and resolving software / hardware problems, supporting AD / GP, networking, and the CRM system, and documenting tickets to #J-18808-Ljbffr ...

School IT Technician: 1st/2nd Line Support & Security

Location
West of England, England, United Kingdom
seeking an IT Technician for a fully onsite role in a well‐established educational environment. You will join a busy IT team and support staff and students, ensuring secure, reliable technology services and infrastructure. Reporting to the IT Manager, you will manage 365 services, AD, Teams, SharePoint ...

Hybrid IT Support Advisor 1st/2nd Line (Contract)

Location
Shoreham-by-Sea, England, United Kingdom
Focus Group is seeking an experienced IT Technical Support Analyst for a fixed term role until March 2027. This hybrid position is based in Shoreham-by-Sea and offers a salary between £30,000 and £40,000 depending on experience. Join a strong team of support engineers dedicated to delivering technical excellence to customers across the UK. The ideal candidate will possess solid experience in desktop support, with a strong knowledge of Microsoft 365, Intune, and Azure Virtual Desktop. #J-18808-Ljbffr ...

Schools Desktop Support Analyst – 1st/2nd Line IT

Location
Usk, Wales, United Kingdom
Torfaen County Borough Council is seeking a Schools Desktop Support Analyst for Croesyceiliog School. The role supports schools across Monmouthshire, Torfaen, Blaenau Gwent and Newport with a base at Croesyceiliog School. You will join the SRS Education Team delivering SLAs and project work as needed. The post emphasizes … responsive desktop support, clear communication, and collaboration across multi-site teams within a public sector ICT environment. #J-18808-Ljbffr ...