24 of 24 Help Desk Support Jobs

seeking a full-time contractor or employee for a CRM & Help Desk Support Analyst role.Develops, monitors, and communicates updates for the CRM and TEA Help Desk product teams, coordinating with stakeholders and contributing to knowledge base articles. Resolves support incidents, ensuring quality … customer satisfaction, and SLA compliance. Writes and reviews support procedures and ticket responses. Conducts User Acceptance Testing (UAT) for CRM and TEA Help Desk products, ensuring timely updates for issues and enhancements.Required Skills: Using Atlassian Jira Products (Service Desk and Software) End User Testing ...

First Line Help Desk Support Location: Horsham Job Type: Full-time Salary: £28,000 An exciting opportunity has become available to join a leading business in the technology sector as a First Line Help Desk Support. If you are looking for a career move … first point of contact for customers via email and ticketing system. Log, categorise and prioritise incidents along with service requests accurately within the service desk tool. Provide initial troubleshooting and resolution for user access issues, escalating where necessary Maintain ownership of customer issues through to resolution or appropriate escalation. ...

Line Support Agent (Help Desk) Birmingham £15.48 per hour Ongoing Temporary Contract Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic … payroll, retail equipment, applications, and more. Deliver excellent customer service with a confident, professional phone manner. Stay organised and work efficiently in a busy help desk environment. What You’ll Bring Previous 1st Line Support experience is helpful but not essential. Strong communicator who can think ...

your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About … just as important as fixing them. The role is mainly Monday to Friday during office hours, but now and then you might need to help out at weekends or take part in our on-call rota when needed. You will be responsible for Providing support to your ...

Asset Support (Helpdesk) Kennesaw, GA 6 months contract Description : RFID Tagging: Place RFID tags on assets, attach barcodes to doors, and update the RFID information in our tracking system. QUALIFICATIONS : High School Diploma or equivalent Ability to drive from building to building and between campuses KEY RESPONSIBILITIES : Insure ...

candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support … Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans ...

candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support … Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans ...

Helpdesk Support Technician Leicester £24,000- £28,000 An established and growing Wealth Management organisation have an exciting new opportunity available for a Level 1 IT Helpdesk Support Technician to join their growing business. This is an excellent opportunity for someone with strong customer service skills … nature of this role, you will need to have previous experience OR Industry related qualifications. Role Overview As a Level 1 IT Helpdesk Support Technician, you will provide frontline technical assistance to end users, helping to resolve day-to-day IT issues and ensuring a smooth and positive ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service ...

join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen … their internal support function. You must have experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where ...

Helpdesk Support Technician Swindon, Wiltshire £35,000 per annum + benefits Permanent A leading UK organisation is seeking an IT Helpdesk Support Technician to provide high-quality 1st and 2nd line support across its IT systems and users. This is an excellent opportunity … someone who enjoys hands-on technical work in a busy, customer-focused environment. You will support and maintain hardware, software, mobile devices, and networks, acting as the first point of contact for IT queries. The role also includes user account administration, supporting internal business systems, assisting with onboarding ...

Title: 1st Line IT Support Technician Based: Head Office, St Mellons, Cardiff Reports to: Business Intelligence Manager If you are an experienced IT Support Technician or have the skills to support a busy IT Helpdesk then we may have the perfect role for you. … vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Role Purpose: Responsible for first line technical support to internal employees ensuring service requests are dealt with in line with Helpdesk objectives and standards. Desirable Skills and Experience: Good knowledge of Microsoft ...

Helpdesk Support Executive (IT/Technology)£26,000 - £28,000 + Excellent Training + Career Progression + 29 Days HolidayOffice based, commutable from Avonmouth, Bristol, Stoke Gifford, Filton and surrounding areas Are you Customer Service minded with a passion for IT, Technology or similar looking to join … career opportunities This is a great opportunity where you will act as the first line of support for customers queries and technical help, you will be heavily invested in whilst working as part of a small close-knit team with great career prospects.This company have around ...

Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. … will be able to communicate in a professional manner to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. ...

individuals who are not only customer-focused but also possess the willingness to learn strong technical skills to join our team as Customer Helpdesk Support Representatives. We are looking for agents who possess a strong customer focus, willing to take ownership of customer issues and drive them … timing of the issue, any recent changes to their setup, and specific devices affected. Your ability to ask probing and relevant questions will help narrow down the problem. Utilizing Tools and Resources: You will have access to various tools and resources designed to aid in troubleshooting. This may include ...

also consider a recent IT or Computer Graduate that is technically minded and has some customer service skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects of the business Main Responsibilities: General administration, including:- Understanding … need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes and solutions ...