IT Support Engineer - 2nd Line
- Hiring Organisation
- ECS
- Location
- Solihull, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
support experience who enjoys troubleshooting and providing hands-on support to users. Providing 1st and 2nd line IT support Supporting Microsoft 365, Active Directory and Exchange Online Troubleshooting Windows 10/11 hardware and software issues Setting up laptops, mobile devices and user accounts Supporting Teams …/IP, DNS and VPNs Managing and resolving support tickets Essential skills.. 2+ years' IT support experience Strong Microsoft 365 and Windows knowledge Active Directory and Exchange Online experience Good networking fundamentals Excellent troubleshooting and customer service skills Experience working with ticketing systems Experience with macOS ...