51 to 75 of 89 CMDB Jobs in the UK excluding London

Management (HAM) Data Analyst to own the quality and integrity of hardware asset data across the full asset lifecycle. This role collaborates with ITAM, CMDB, procurement, finance and operations to ensure data is accurate, auditable and continuously improved. You will lead data quality audits, drive reconciliations and support audits, offering ...

recurring and major incidents. Ensuring problem records clearly capture root causes, contributing factors, business impact, actions, owners, deadlines and closure evidence. Using incident, monitoring, CMDB and service performance data to identify trends, risks and prevention opportunities. Chairing problem review forums and driving accountability for corrective action completion across resolver teams. ...

undertake What you'll do Operational ownership: coordinate the end-to-end lifecycle of hardware and software assets and oversee complex SACM activities. CMDB assurance: monitor data quality, completeness and control compliance, driving corrective action where standards are not met. Governance and audit: support policy implementation, risk mitigation, internal … embed SACM processes, controls, standards and automation aligned with agreed best practice. Tooling and integration: act as a senior SME for SACM tooling and CMDB processes, supporting testing, integrations and service transition. Stakeholder support: provide data-led input to budgeting, forecasting, procurement, vendor discussions and technical decision-making. Team guidance ...

ownership of SACM activities within a highly secure estate. You will govern the CMS, manage incidents and changes, and drive improvements using Remedy and CMDB data. Working in a demanding, cross-functional environment, you will produce management reports, KPI packs, and engage stakeholders to ensure data quality and governance across ...

OneAdvanced Limited is hiring for an Operational Technical Lead within our Technical Operations team in Birmingham. You will own client estates, ensure CMDB accuracy, and drive service continuity through ITIL-aligned processes and ServiceNow. Lead cross-functional resolution efforts, participate in CAB, and provide governance on security findings. Strong ...

model, relationship model, provenance model, and lifecycle standards. Build production-grade graph ingestion and transformation pipelines for SIEM, EDR/XDR, IAM/PAM, CMDB, vulnerability scanners, cloud security platforms, threat intelligence feeds, security data lakes, and case-management systems. Develop entity extraction, identity resolution, deduplication, schema mapping, relationship inference ...

experienced ServiceNow Developer to join the technology team and enhance the ServiceNow platform. The role focuses on developing across ITSM, ITOM, HRSD and CMDB, building workflows, automations, applications and integrations to deliver scalable solutions. The successful candidate will translate business requirements into technical design, support platform upgrades and governance ...

group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service … complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience ...

solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Develop and maintain AR System workflows, including: Active Links Filters Escalations Menu Objects Configure and develop applications using BMC Helix Innovation … designs, and operational procedures Skills & Experience: Strong experience administering and developing within BMC Helix ITSM. Extensive knowledge of: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Experience configuring enterprise service management processes. Experience integrating enterprise applications using: REST APIs SOAP Web Services JSON XML Knowledge ...

solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Develop and maintain AR System workflows, including: Active Links Filters Escalations Menu Objects Configure and develop applications using BMC Helix Innovation … designs, and operational procedures Skills & Experience: Strong experience administering and developing within BMC Helix ITSM. Extensive knowledge of: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Experience configuring enterprise service management processes. Experience integrating enterprise applications using: REST APIs SOAP Web Services JSON XML Knowledge ...

provisioning and de-provisioning, access and permissions management Service desk ticketing systems, including workflow configuration and supporting modules such as a configuration management database (CMDB) Bachelor's degree in Information Technology, Computer Science, or a related field Industry certifications such as CompTIA (e.g. A+, Network+) and Microsoft (eg Azure, M365 ...

seasoned ServiceNow Technical Lead to own end-to-end design, development, and delivery of ServiceNow solutions, with emphasis on CSM, Virtual Agent, Integrations, CMDB and Now Assist capabilities. The ideal candidate will bring 6+ years of hands-on ServiceNow experience, strong leadership and architecture skills, and a proven ability ...

Manager to take ownership of IT Asset Management (ITAM), Software Asset Management (SAM), hardware, software licensing, IT procurement, supplier management, vendor management, contracts and CMDB governance across a large technology estate. This is a broad role covering the full lifecycle of hardware, software, SaaS subscriptions, cloud services, Microsoft licensing, technology … compliance, renewals and optimisation Manage Microsoft and Microsoft 365 licensing Monitor SaaS subscriptions, cloud services and software utilisation Maintain accurate asset information within the CMDB Improve CMDB accuracy, asset data quality and governance Manage asset procurement, deployment, refresh, retirement and disposal Support hardware refresh programmes and lifecycle planning Manage ...

Digital Services Directorate under the Technology - Digital Operations department, you will assist the Asset and Procurement Team in maintaining a robust Configuration Management Database (CMDB), coordinating asset deliveries and installations, and ensuring compliance with procurement and financial policies. You will be responsible for logging and resolving incidents and service requests ...

validate the existing Jira Service Management architecture * Assess the operating model and alignment to ITSM best practice * Conduct architecture and process gap analysis * Evaluate CMDB maturity, structure and data model * Review Configuration Item (CI) relationships and governance * Ensure asset, procurement and lifecycle data are appropriately integrated * Validate and optimise Incident … Support successful completion of outstanding platform activities Required Experience * Extensive Jira Service Management (JSM) architecture experience * Strong expertise in Jira Assets (formerly Insight) and CMDB design * Proven experience assessing and improving CMDB maturity * Deep understanding of ITIL and ITSM best practices * Experience implementing and optimising: o Incident Management o Service ...

design, development, and delivery of solutions across the ServiceNow platform— with a strong emphasis on Customer Service Management (CSM) , Virtual Agent , Integrations , CMDB , and Now Assist (GenAI) capabilities . The ideal candidate will combine deep platform expertise with strong leadership, solution architecture, and stakeholder management skills to drive scalable, secure … experience with the ServiceNow platform , including 3+ years in a technical lead or solution architect role. Proven delivery experience across CSM, Virtual Agent, CMDB, and platform Integrations . Strong development expertise in JavaScript, Glide API , and core ServiceNow components: Business Rules, Client Scripts, Script Includes, UI Policies/Actions, ACLs ...

Location: N. Ireland - Lisburn We are looking for a highly skilled and experienced OT Technology Leader who will be responsible for managing and coordinating OT systems within the BUs. This role works closely with local ...

governance, and tooling Own and manage the Configuration Management System (CMS), acting as the primary point of contact for incidents, updates, and enquiries Leverage CMDB data to support Service Management processes including Change, Release, and Incident Management Perform configuration baseline comparisons and validation activities to support infrastructure and service changes … environment using Remedy and associated toolsets What You'll Bring: Proven experience in Service Asset & Configuration Management within complex enterprise environments Strong understanding of CMDB/CMS administration, governance, and data quality management Experience supporting ITIL-aligned Service Management processes Knowledge of Configuration Management principles, standards, and best practices Experience ...

systems. Perform regular data quality audits and reconciliations, identifying duplicates, missing records, ghost assets, unmanaged assets and data discrepancies. Reconcile asset information across ITAM, CMDB, discovery, procurement and financial systems. Maintain accurate asset data throughout the full lifecycle, from procurement and deployment through to redeployment and disposal. Produce asset reports … actionable insight and recommendations to HAM/ITAM leadership and wider stakeholders. What you'll bring Experience in IT Asset Management, Hardware Asset Management, CMDB or Configuration Management data roles. Strong data analysis skills with experience working with large, complex datasets from multiple sources. Experience using ITAM or asset management ...

integration patterns. Automate collection of device state, topology, paths, configurations, logs and relevant telemetry, and make outputs available within the incident workflow. Work with CMDB and inventory teams to validate device, service, dependency and configuration‐item data required for reliable correlation and routing. Develop pre‐change and post‐change validation … Python and Ansible. Experience with the complete engineering lifecycle: requirements, design, build, peer review, test, deployment, monitoring, support and controlled rollback. Understanding of CMDB/CI quality, service dependency mapping and their impact on event correlation and automated routing. Strong analytical, documentation and stakeholder‐management skills, with the ability ...

major UK financial services organisation. You will build and maintain Discovery, Service Mapping and Event Management across hybrid and cloud infrastructure, keep the CMDB healthy, and integrate ServiceNow with monitoring and security tools. This is a 6-month contract, Inside IR35, based in York on a hybrid basis, with … Servers, credentials, schedules, probes, sensors and custom patterns to discover on-premises, cloud and hybrid infrastructure Build and fix service maps, and maintain CMDB health including CI classes, relationship rules, the Identification and Reconciliation Engine (IRE) and data governance aligned to CSDM Set up event rules and alert filtering ...

through to secure disposal Manage the full software licence pipeline, including purchasing, supplier engagement, goods receipting and licence entitlement tracking Maintain accurate asset registers, CMDB records, contract data and supplier documentation to ensure a reliable single source of truth Conduct regular audits and reconciliations across asset and licence data, identifying … years Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more. Opticore IT are currently searching for a System Administrator who has experience working with CMDB administration and ITSM to come and join the team for a 3 month contract inside IR35 with scope to extend. This opportunity will require three … workshops to confirm ownership, support arrangements and escalation contacts Track remediation of missing or inaccurate records using ServiceNow reporting. What you'llbring: Experience in CMDB/ServiceNow Administration Experience in IT service Management environment Experience supporting large-scale data quality & governance Reporting & Excel proficiency Proven ability to gather and validate ...

integrations, and relationships Manage onboarding and updates of architecture artefacts, assuring completeness and consistency before publication Data Quality & Alignment Ensure alignment between architecture data, CMDB, and other enterprise data sources Lead investigation of data inconsistencies across tools and teams and coordinate remediation with data owners and tool administrators Implement routine … Knowledge Experience in architecture, PMO, service management, or similar support function Strong organisational and coordination skills Experience working with tools such as Orbus Infinity, CMDB, or similar repositories Experience producing MI and dashboards using Power BI (or equivalent reporting tools) High attention to detail and strong data management capability Ability ...