1 to 25 of 44 CMDB Jobs in the UK excluding London

Title: ServiceNow CMDB Consultant Job Summary The ServiceNow CMDB Consultant is responsible for the design, implementation, configuration, and ongoing optimization of the ServiceNow Configuration Management Database (CMDB). This role ensures accurate, reliable, and actionable configuration data to support IT Service Management (ITSM), IT Operations Management (ITOM), Asset Management … stakeholders across IT, security, and operations to define data models, governance, and processes that align with business objectives and industry best practices. Key Responsibilities CMDB Design & Implementation Design and implement CMDB data models aligned with business and technical requirements Configure CI classes, attributes, relationships, and reconciliation rules Implement and maintain ...

Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.). Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations. Understanding of data modeling, CMDB, metadata, core data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices ...

forms, client/server scripts, notifications, dashboards, and UI pages. Create and maintain user roles, groups, ACLs, and access policies. Maintain and improve CMDB accuracy, health, and data integrity. Implement ITIL-aligned service management processes. Identify automation opportunities and deliver enhancements using scripting and workflow tools. Support Agile/SCRUM ...

working remotely Travel: Occasional between London/Manchester Scope of the role Our Retail Client is accelerating delivery of a new Configuration Management Database (CMDB) built on BMC Helix, with integration requirements spanning Helix Discovery, Dynatrace, SCCM/Intune, SolarWinds, and other estate systems. An experienced contract Service Management Enterprise … Architect is urgently required to stabilise the CMDB design, ensure alignment with Design Authority governance, and lead service management centric architecture decisions during the implementation. Job Purpose As a Service Management Enterprise Architect, you will provide direct architecture leadership across the full lifecycle of our client's new Helix based ...

maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute to proactive infrastructure management ...

foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands ...

related tickets, incident resolution, problem management, and documentation. Contribute to change management activities, including planning, testing, and implementing infrastructure changes. Ensure accurate configuration management (CMDB), support disaster recovery activities, and collaborate with suppliers to resolve issues quickly. Identify opportunities to improve processes, documentation, and infrastructure performance. What We’re Looking ...

methodology documents, and written deliverables. Design, develop, and maintain custom code across various ServiceNow modules. Utilize strong working knowledge of ITIL processes such as CMDB, Incident, Problem, and Change Management. Provide hands-on expertise in ServiceNow modules such as ITSM, ITOM, ITBM, Service Portal, and Scoped Applications . Support iterative ...

Asset and Configuration Management . Key Skills & Experience: Strong understanding of ServiceNow platform capabilities and roadmap Deep knowledge of Asset Management and Configuration Management (CMDB) principles and tooling Proven experience working within financial services Excellent stakeholder management and communication skills If you’re a hands-on Product Owner ...

support and optimise IT service management across the organisation. Key Responsibilities: Design, develop, configure, and maintain ServiceNow applications and modules (e.g. ITSM, ITOM, CMDB). Build and customise workflows, business rules, client scripts, UI policies, and integrations. Collaborate with internal stakeholders to gather requirements and translate them into scalable ServiceNow ...

Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements ...

formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD ...

formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD ...

formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD ...

ideal candidate will have strong experience in Designing, developing, and maintain custom code for all ServiceNow modules, Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change), Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications, Supporting the iterative configuration of the HRSD application ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

ServiceNow modules (specifically ITSM and ITOM ). Hands-on Development: Writing clean, performant JavaScript , developing Service Portals, and creating sophisticated Workflows/Flow Designers. CMDB & Discovery: (High Priority) Owning the health of the CMDB. Configuring Discovery schedules , Service Mapping, and ensuring our infrastructure data (including Data Centre assets ...

Effective License Positions (ELP) for Tier 1 vendors (IBM, Oracle, Microsoft, SAP). Integration Leadership: Building and maintaining robust pipelines between Flexera and our CMDB (ServiceNow) , SCCM, and Cloud portals. SaaS & Cloud Growth: Helping the business transition into SaaS management and Cloud Cost Optimization (CCO) via Flexera One. What ...

allocation during laptop swaps. 2. User Onboarding/Offboarding Set up laptops for new joiners, including first-time setup and MFA configuration. Update the CMDB with accurate asset information. 3. Troubleshooting and Support Provide advanced-level support to resolve Office and operating system-related issues. Troubleshoot OS installations, application compatibility ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

allocation during laptop swaps. 2. User Onboarding/Offboarding Set up laptops for new joiners, including first-time setup and MFA configuration. Update the CMDB with accurate asset information. 3. Troubleshooting and Support Provide advanced-level support to resolve Office and operating system–related issues. Troubleshoot OS installations, application compatibility ...

service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage … asset monitoring, compliance, cost oversight and reporting as well as Configuration Management controls to identify, control, report, control and validate the Configuration Management Database (CMDB). Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets ...

reporting Ensure integration with other Security Services and Tooling across the ecosystem Integrate security tools with recipients clients or Global's Splunk SIEM, CMDB, and ticketing systems Implement SSO (Single Sign-On) and MFA (Multi-Factor Authentication) integration with recipient clients or Global's identity and access management systems Access … configuration changes and maintain configuration baselines Ensure configuration changes are approved by Global and/or Service Recipients before implementation Maintain configuration management database (CMDB) entries for all security tooling Support configuration audits and compliance reviews Vulnerability & Patch Management Perform vulnerability scans of security tooling platforms in line with Vulnerability ...

timely resolution of escalated 3rd line support issues for key business systems. Maintain documentation in line with ITIL requirements and the configuration management database (CMDB). About You We are looking for a candidate with strong technical expertise, analytical skills, and the ability to work under pressure while delivering practical ...

with organisational and MOD standards. Develop and enforce policies, procedures, and tools for configuration identification, control, status accounting, and audit. Configuration Items (CIs) and CMDB Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy … ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance and Compliance: Apply ITIL V4 principles to define and implement compliant processes for configuration and change management. Ensure adherence to UK MOD security and quality standards throughout ...