1 to 25 of 37 CMDB Jobs in the UK excluding London

model and schema design, including request types, asset/configuration management, and SLA structures. Design and oversee integrations between JSM and wider toolchains (e.g. CMDB, Jira Software, Confluence, monitoring and ITSM tools). Act as technical authority on JSM best practice, advising stakeholders on platform strategy, roadmap, and future capability. ...

Position Summary The CMDB Analyst is responsible for the design, governance, accuracy, and continuous improvement of Claranet’s Configuration Management Database (CMDB) supporting customers. The role ensures configuration data is complete, accurate, auditable, and aligned with service management, operational resilience, and regulatory requirements. The CMDB Analyst works across technical, service … management, and governance teams to ensure the CMDB provides a trusted source of truth for service delivery, incident management, change management, and regulatory assurance. Role Mission Claranet’s strategy is to build long-term, trusted relationships with customers by delivering secure, resilient, and well governed managed services. The CMDB Analyst ...

issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding ...

purposeful growth journey, and we invite you to be a part of it! What You'll Need: Hands-on experience with ServiceNow GRC, CMDB modelling, Discovery, Flow Designer, and Workflow automation. Deep understanding of data models, asset relationships, and data flows across complex systems. Knowledge of Data Resilience principles, including ...

ITSM, ITAM, ITOM, IRM), with a solid understanding of configuration and administration Proven ability to develop and configure scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent ...

maintained and updated appropriately. Attend daily service review meetings, providing ticket management updates and dashboard reporting to support customer management activities. Participate in CMDB and stores meetings with customers and partners to ensure compliance with agreed processes and standards. Prepare and present service performance data for weekly productivity reviews. Produce ...

design leadership required. Deep knowledge of UX principles methodologies and enterprise design standards remains essential. Understanding of ServiceNow modules such as ITSM ITOM ITAM CMDB and service request required. Working knowledge of platform configuration including workflows scripts and UI policies remains beneficial. Familiarity with incident problem change and request management ...

/WAN/SDWAN/Azure networking such as routing, firewalls, network peering etc. Microsoft certifications relating to Infrastructure within Azure. Experience of configuration management database tooling. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful ...

/WAN/SDWAN/Azure networking such as routing, firewalls, network peering etc. Microsoft certifications relating to Infrastructure within Azure. Experience of configuration management database tooling. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful ...

focuses on modernising IT operations, driving automation, and improving service delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments ...

performance tuning to ensure stability • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB) Proven experience as a ServiceNow Architect • Expertise in ServiceNow scripting (Business Rules, Client Scripting, Flow Designer) • Deep knowledge of ServiceNow modules (ITOM/ITAM/ ...

Strong knowledge of ServiceNow, with hands-on experience in ITSM modules Solid understanding of ITSM processes: Incident Management Request Management Change Management Problem Management CMDB/ITOM concepts Experience in ITSM migration or implementation projects (strong asset) Ability to translate business needs into structured functional and technical requirements Experience working ...

design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

true-ups and remediation Embed controls across procurement, finance and IT functions Drive licence optimisation , cost savings and cloud efficiency Maintain accurate asset data, CMDB alignment and reporting Support vendor negotiations and contract renewals As a successful Software Asset Management Administrator, you will have: Proven experience as a Software Asset ...

more, apply now or contact Jordan Madden at MCS Group for a confidential discussion Skills: ServiceNow ITOM Discovery Service Mapping Event Management AIOps CMDB Benefits: Work From Home Unlimited Holidays + Equity JBLE1 ...

ServiceNow ecosystem for Telecoms. This is a pivotal role responsible for driving end-to-end platform strategy focussing on TSM, TSOM, CPQT, CMDB and SPMT ServiceNow modules. The successful candidate will spearhead the migration of legacy ITSM tooling and Design Tooling platforms while establishing a robust integration framework that connects … legacy tooling to ServiceNow in complex, regulated environments. Deep expertise in ServiceNow integration patterns: REST, SOAP, MID Server, Service Bridge, IntegrationHub, Flow Designer, and CMDB Discovery. Strong command of ServiceNow development: Scripted REST APIs, Business Rules, Script Includes, UI Policies, Client Scripts, and ACLs. Solid grounding in ITIL v4 processes ...

Architecture & Strategy Define and maintain enterprise-wide ServiceNow architecture aligned with business and technology roadmaps. Design end-to-end solutions across: ITSM ITOM ITAM CMDB IRM TPRM BCM Source-to-Pay (S2P) Translate business objectives into scalable platform solutions and transformation roadmaps. Establish architecture standards, governance processes, and design principles. … APIs MID Servers Data Import frameworks Support integration with enterprise monitoring, discovery, and operational management tools. Drive platform scalability, performance optimisation, and technical innovation. CMDB & Governance Define CMDB and CSDM strategies. Ensure data quality, configuration management, and service mapping standards are maintained. Establish governance controls for platform stability, compliance ...

/TPRM) • Experience in Agile/Scrum methodology, handling end-to-end project lifecycle • Knowledge of integrations with enterprise monitoring tools • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls • Strong experience in Flow Designer, Workflows, and Service Catalog development • Experience with integrations using REST/SOAP … performance tuning to ensure stability • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB) Desirable skills/knowledge/experience: • Excellent communication and interpersonal skills • Strong problem solving and analytical abilities • Good team management and time management skills • Ability ...

vulnerability management processes Enhance asset discovery and scanning coverage across on-prem and cloud environments Integrate Qualys with enterprise tools such as ITSM and CMDB platforms Automate workflows using APIs and scripting Produce reporting and dashboards for technical and business stakeholders Support remediation programmes and provide best practice guidance Skills ...

mobile and connected device activity across incident resolution, request fulfilment and deployment, covering build, configuration and distribution. Alongside this, you'll maintain accurate CMDB records, work closely with internal teams and external suppliers to resolve connectivity and telemetry issues, and support reporting across asset usage and trends. There ...

months initial. Large Estate - would suit someone who is just starting out on their career as a Hardware Asset Manager/Software License/CMDB specialist. Small but very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within ...

initiatives Monitor system performance and recommend improvements Manage upgrades, patches and system maintenance Liaise with third-party vendors and suppliers Keep systems, documentation and CMDB up to date Ensure compliance with ITIL processes and SLAs Your tech exposure Factory & production environments Mobile devices and end-user support Printing & AV equipment ...

Actions Service Catalog Items Workflows and Flow Designer solutions Deliver scalable and maintainable platform customisations. Platform & Module Delivery Support development across: ITSM ITOM ITAM CMDB Business Continuity Management (BCM) Source-to-Pay (S2P) Integrated Risk Management (IRM) Third-Party Risk Management (TPRM) Contribute to platform standardisation and service improvement initiatives. … CMDB & Integration Support CMDB and CSDM implementation and optimisation. Maintain configuration item (CI) relationships and data quality controls. Develop integrations using: REST APIs SOAP APIs MID Servers Data Import frameworks Troubleshoot integration and data integrity issues. Support & Platform Optimisation Provide L2/L3 support for incidents, defects, and enhancement requests. ...

ITOM ITAM HRSD IRM Financial Planning Support global rollouts, platform standardisation, and service maturity initiatives. Ensure solutions align with enterprise architecture and operational objectives. CMDB, Integration & Automation Define and implement CMDB strategies aligned to CSDM best practices. Establish data governance, lifecycle management, and configuration management standards. Architect integrations with Active … service management teams, and delivery partners. Key Skills: Proven experience delivering enterprise-scale ServiceNow transformation programmes. Strong expertise in: ServiceNow Platform Architecture ITSM Pro CMDB & CSDM Integrated Risk Management (IRM) Experience designing scalable, governed ServiceNow solutions within complex enterprise environments. Strong understanding of: CMDB strategy and governance Service Mapping Configuration ...