Skill & Experience * At least 10 years' experience in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITAM, IRM, and CMDB * In-depth knowledge of ServiceNow platform capabilities, modules, and best practices * Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems … Salesforce, or other enterprise platforms. Proficiency in ServiceNow Scripting (JavaScript, Glide API, Business Rules, etc.) * Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability * In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks ...