26 to 50 of 213 CMDB Jobs

Work on assigned tasks associated with the Change process To manage and maintain the accuracy of the Desktop infrastructure components held in the Configuration Management Database by following the agreed configuration management process. Project Management Involved in project management process from inception through to transition to "business as usual ...

widget creation. Implement solutions using Flow Designer, Integration Hub, and Orchestration. Integrations & ITOM Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools. Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management. Manage and support MID Server architecture and deployments. Operations ...

ongoing maturity of CSDM, ensuring alignment between services, applications, infrastructure, and business capabilities. · Develop and optimise ITOM solutions, including Discovery, Service Mapping, Event Management, CMDB integrations, and operational visibility tooling. · Configure and enhance SPM capabilities to support project, portfolio, demand, resource, and strategic planning processes. · Design and develop user-focused ...

health). Lead root-cause analysis for major incidents across Windows, RDS, and endpoint environments; mentor L1/L2 engineers and maintain accurate documentation (CMDB integrity, runbooks). Technical Skills & Experience Essential: Advanced Windows Server administration — Windows Server 2016/2019/2022 and 2025 — including Active Directory ...

processes. Preferred: ServiceNow Certified System Administrator and relevant implementation, application developer, IRM, SecOps or platform certifications. Experience integrating ServiceNow with security platforms, identity services, CMDB/service data, ITSM/change, content providers or analytics platforms. Familiarity with ITIL, Scrum, SAFe or other service and delivery management frameworks. Experience with ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

asset records are maintained across multiple systems. Managing inventory, stockrooms, asset refresh programmes and lifecycle planning. Improving asset data quality and reconciliation across ServiceNow, CMDB, Procurement and Finance systems. Identifying opportunities to reduce costs through improved asset utilisation and reuse. Producing reporting and insights to support operational and strategic decision ...

asset records are maintained across multiple systems. Managing inventory, stockrooms, asset refresh programmes and lifecycle planning. Improving asset data quality and reconciliation across ServiceNow, CMDB, Procurement and Finance systems. Identifying opportunities to reduce costs through improved asset utilisation and reuse. Producing reporting and insights to support operational and strategic decision ...

across all of them. Main Responsibilities Service Management & Transformation Design, implement, and embed a full ITIL‐based ITSM framework (incident, problem, change, request, knowledge, CMDB, etc.) within 6 months. Define and publish the enterprise service catalogue, SLAs, OLAs, and KPIs aligned with business needs. Drive a shift from reactive ...

management (MDM) platforms Familiarity with VoIP systems and telephony support Basic scripting or automation knowledge (PowerShell, batch files) Experience with IT asset management or CMDB systems CompTIA A+, Microsoft certifications (MCSA, AZ-900), or equivalent qualifications Additional Information At Wavenet, we offer more than just a job – we provide ...

Salesforce administration, product owner or product systems Experience within data center, cloud, telecom, or infrastructure environments preferred Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms Proven experience leading multinational teams Deep Salesforce architecture and ecosystem expertise Strong digital transformation and systems governance experience ...

governance frameworks for AI agents and multi-agent systems. Design the integration architecture connecting agents to enterprise systems including ServiceNow, cloud platforms, observability platforms, CMDB, developer platforms, and security tooling. Develop reference architectures for AI-powered incident response, service management, platform operations, FinOps, cybersecurity, and disaster recovery. Partner with executives ...

Solution Architect, or Lead Architect within ServiceNow environments. Demonstrable experience leading large-scale ServiceNow migration programmes. Strong knowledge of ServiceNow architecture, including: ITSM ITOM CMDB Workflows Platform integrations Experience designing and delivering enterprise-scale ServiceNow solutions. Strong understanding of infrastructure, networking, cloud, hybrid, and on-premise technology environments. Experience producing ...

request, configuration and knowledge management Strong troubleshooting skills across application, interface, data, access, configuration and environment issues Working knowledge of ITSM/ticketing tools, CMDB practices, SLA/KPI reporting, dashboarding and operational governance Ability to analyse logs and coordinate with infrastructure, database and security teams Good understanding of patching ...

configuration management. - Manage shift coverage, on-call arrangements and resource requirements. - Support service transitions, operational readiness and knowledge transfer. - Maintain accurate incident, change, CMDB and audit documentation. - Represent infrastructure teams during customer meetings, service reviews and escalations. - Mentor engineers, conduct one-to-ones and manage individual development and performance. - Identify ...

Design, configure, and optimize SolarWinds monitoring solutions. * Maintain and support the development of operational documentation. * Support future observability enhancements, including ServiceNow integration improvements and CMDB alignment. * Assist in observability initiatives such as APM, DEM, and Azure monitoring capabilities. * Collaborate with infrastructure, application, and service management teams to improve monitoring coverage ...

knowledge & Awareness) Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment Asset and license tracking (via CMDB) Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools JOB SPECIFICATIONS Knowledge & Skills: 1. A good understanding of assigned technology ...

with any IT needs. Carry out laptop and iPhone replacements when required by an Incident or as part of a hardware refresh. Ensure our CMDB is accurately updated and maintained. Ensure IT stock is maintained by fixing faulty equipment (logging support requests with our laptop supplier). Assist with onsite ...

Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB) Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation Translate business goals and outcomes into customer roadmap and architectural ...

hardware setup, mailbox/distribution list support, and Teams policy updates Complete Joiner, Mover, and Leaver (JML) processes, maintaining accurate user, device, asset, and CMDB records Support security operations by triaging phishing, authentication, and Defender for Endpoint alerts while following GDPR, ISO27001, ITIL, and security policies Create and maintain knowledge ...

Architect for a six-month contract in the United Kingdom. You will lead enterprise-scale design, governance and integration efforts across ITSM, ITOM and CMDB/CSDM within a complex financial services environment. The role requires hands-on architecture leadership, stakeholder engagement, and delivering high/low-level designs, standards ...

devices, including Intune Autopilot. Providing hands‐on support for network, wireless, printer, mobile device and telephony incidents. Maintaining accurate asset information within the shared CMDB following equipment changes. Managing IT equipment and spares, including desktops, laptops and mobile devices. Liaising with hardware and software suppliers regarding repairs and technical issues. ...

ServiceNow Platform Specialist, and share solution-specific documentation, technical guidance and knowledge across the ServiceNow Platform team. Work with the ServiceNow Data and CMDB Specialist where solutions create, use or change CMDB or platform data, to keep data quality and governance on track. Collaborate across the ServiceNow Platform team, business … from scratch and delivering enterprise workflows across multiple ServiceNow product areas, such as Security Operations, Workplace Service Delivery, Contract Management, Discovery and ITSM, including CMDB and external data integration where relevant. Experience configuring or implementing ServiceNow AI capabilities is desirable. Candidates should otherwise demonstrate a strong understanding of, and ability ...

reliable, and maintained throughout its lifecycle to support effective service delivery and decision‐making. The SACM Analyst will maintain oversight of configuration data, support CMDB governance, and work collaboratively with suppliers and internal teams to ensure adherence to SACM processes, standards, and quality requirements. Through effective data management, supplier engagement … supplier service environment, ensuring asset and configuration data is maintained accurately and in accordance with agreed standards. Manage and maintain the Configuration Management Database (CMDB), ensuring configuration items, relationships, and dependencies are correctly recorded, validated, and controlled throughout their lifecycle. Work collaboratively with suppliers, technical teams, and service management functions ...

Application support Incident resolution Request fulfilment Change management Monitoring configurations IT Asset Management Move/add/change infrastructure/platform resources, maintenance of CMDB Project support - as long as the requirements don’t deviate from standard architecture Automation of operational work - working within the existing architectural framework, in consultation ...