26 to 50 of 182 CMDB Jobs

response architectures covering analytics rules, MITRE ATT&CK-aligned use cases, threat hunting, workbooks, watchlists, automation and SOAR playbooks. Design secure integrations with ITSM, CMDB, threat intelligence, vulnerability management, identity, network and incident response processes. Produce and own architecture artefacts including requirements, High-Level Designs (HLDs), Low-Level Designs (LLDs ...

ITSM preferred CAD preferred ServiceNow AI/Generative AI certification advantageous CTA highly desirable ITIL V4 qualification advantageous Nice to Have AIOps Event Management CMDB/ITOM AI Governance/Responsible AI Multi-cloud environments Enterprise integration architecture Agentic AI adoption and operational governance ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

Centre, SolarWinds NPM/NCM, NetBrain, Infoblox. Vulnerability management: parsing Cisco PSIRT, Juniper JSA, and NVD CVE data. ITSM integration: ServiceNow change management, CMDB for network asset tracking. SD-WAN patching exposure (Cisco Viptela, VMware VeloCloud) is advantageous. SOFT SKILLS & COMPETENCIES Strong risk assessment skills: balances urgency with network stability. ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

back. Minimum of 6 years of experience as a Senior ServiceNow Developer. Strong understanding of ServiceNow modules & processes underpinning; ITSM, ITOM, CSM, PA, CSDM & CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Strong problem-solving skills with a focus on continuous improvement and automation. Strong understanding ...

ongoing maturity of CSDM, ensuring alignment between services, applications, infrastructure, and business capabilities. · Develop and optimise ITOM solutions, including Discovery, Service Mapping, Event Management, CMDB integrations, and operational visibility tooling. · Configure and enhance SPM capabilities to support project, portfolio, demand, resource, and strategic planning processes. · Design and develop user-focused ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

experience within IT Asset Management (ITAM) - Strong understanding of Hardware Asset Management (HAM) and/or Software Asset Management (SAM) - Experience working with ServiceNow, CMDB, ITAM, HAM Pro or SAM Pro - Experience improving asset data quality, reconciliation and reporting - Knowledge of governance, compliance and asset lifecycle management principles - Experience identifying ...

drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management ...

drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management ...

governance frameworks for AI agents and multi-agent systems. Design the integration architecture connecting agents to enterprise systems including ServiceNow, cloud platforms, observability platforms, CMDB, developer platforms, and security tooling. Develop reference architectures for AI-powered incident response, service management, platform operations, FinOps, cybersecurity, and disaster recovery. Partner with executives ...

applications · Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements · Mentor development teams and establish architectural standards Required Skills · ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) · Enterprise Integration Architecture · AI/ML and GenAI Architecture · Service Mapping and Platform Governance · Cloud Architecture (Azure/AWS/ ...

CMDB Application Developer & Reporting Specialist Stevenage - 5 days on site £800 a day Inside IR35 Requires Active SC Clearance and a sole UK nationality The Opportunity We are seeking a CMDB Application Developer & Reporting Specialist to support a major Defence customer by developing and maintaining a centralised CMDB solution that … underpins critical IT Service Management and Digital Workplace services. You will be responsible for building and improving CMDB applications, automating data collection, integrating multiple technology sources, and delivering insightful dashboards and KPI reporting. The role will play a vital part in improving service visibility, governance, operational performance, and decision-making ...

Configuration Lead the technical design, deployment, and configuration of ServiceNow instances (ITSM, ITOM, Cloud Provisioning & Governance). Configure MID Servers, Discovery, Service Mapping, and CMDB populations across cloud environments. Develop custom workflows, Scripted REST APIs, IntegrationHub spokes, and business rules within ServiceNow. Oversee instance cloning, upgrade management, release management ...

Installation & Configuration Lead the technical design, deployment, and configuration of ServiceNow instances (ITSM, ITOM, Cloud Provisioning & Governance) Configure MID Servers, Discovery, Service Mapping, and CMDB populations across cloud environments Develop custom workflows, Scripted REST APIs, IntegrationHub spokes, and business rules within ServiceNow Oversee instance cloning, upgrade management, release management ...

Application support Incident resolution Request fulfilment Change management Monitoring configurations IT Asset Management Move/add/change infrastructure/platform resources, maintenance of CMDB Project support - as long as the requirements don’t deviate from standard architecture Automation of operational work - working within the existing architectural framework, in consultation ...

firewall, proxy, certificate and platform connectivity issues Support vulnerability management, security hygiene and compliance improvement programmes Integrate Tanium with surrounding technologies such as ServiceNow, CMDB, identity and security platforms Lead customer workshops, design reviews, demonstrations and technical presentations Provide technical leadership, mentoring and assurance to other consultants and engineers Identify ...

Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change governance). Certifications (nice to have): VMware (VCP/VCAP), TOGAF, Cisco (CCNP), ITIL, OEM certifications. Success Measures (What “Good” Looks Like) Approved ...

Security and other IT teams where required. Manage incidents and service requests in line with agreed SLAs . Assist with asset management, inventory and CMDB accuracy . Support wider IT projects and technology initiatives. Work closely with users, IT teams, vendors and stakeholders to resolve technical issues. The IT Support ...

implementation support.**Required Skills*** Strong experience as a Business Analyst in ServiceNow projects* Good understanding of ServiceNow modules such as:* ITSM* ITOM* HRSD* CMDB* Service Catalog* Incident, Change, Problem Management* Experience with Agile/Scrum methodologies* Strong stakeholder management and communication skills* Ability to create process maps and functional documentation ...

ITSM modules (Incident, Change, Problem, Service Catalog) Experience in ServiceNow development, customization, workflows, and integrations Strong experience in Python development and scripting Experience with CMDB, reporting, and dashboards Knowledge of Agile and ITIL processes ITSM ITOMComplaints Management Knowledge Management Responsibilities: Design and develop ServiceNow ITSM solutions and workflows Develop Python ...

/KPI performance, service reporting, penalties, and service credits. Lead the transition from project hypercare to steady-state AMS, including knowledge transfer, runbooks, and CMDB establishment. Manage AMS teams, on-call rosters, escalations, and coordination with SAP and third-party partners. Oversee enhancements, patches, upgrades, and legal/statutory changes. ...

/KPI performance, service reporting, penalties, and service credits. Lead the transition from project hypercare to steady-state AMS, including knowledge transfer, runbooks, and CMDB establishment. Manage AMS teams, on-call rosters, escalations, and coordination with SAP and third-party partners. Oversee enhancements, patches, upgrades, and legal/statutory changes. ...