51 to 71 of 71 CMDB Jobs

Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. Configure and maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implement SLAs/OLAs, automation rules, escalation policies, and approval workflows. Act as Level 3 escalation point; monitor platform health … 8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration. Strong REST/SOAP API integration skills; experience ...

with proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes and deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions? If so, our client …/experience: Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes. Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions. Strong experience defining and implementing ...

Managed Service Providers. Maintain accurate network diagrams and technical documentation. Support annual Crypto Key Fill activities. Update and maintain the Configuration Management Database (CMDB). Participate in an out-of-hours technical support rota on a one week in four basis. Network Administrator Skills and Experience Strong experience administering Juniper ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Degree in Engineering, Information Technology, Systems Engineering, or related discipline (or equivalent experience). Holds or is eligible ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Desirable Skills and Experience: Familiarity with defence configuration management standards and policies (e.g. Def Stan ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Degree in Engineering, Information Technology, Systems Engineering, or related discipline (or equivalent experience). Holds or is eligible ...

scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives … complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems ...

scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives … complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems ...

Business Rules, Client Scripts, Flow Designer) Gather and translate business requirements into technical solutions Manage core ITSM modules (Incident, Problem, Change, Request) Work with CMDB and CSDM frameworks Build and support integrations (REST/SOAP APIs, IntegrationHub) Lead stakeholder workshops and solution design sessions Essential Skills Active SC Clearance (must … already hold) Proven experience with ServiceNow ITSM implementations Strong configuration and development experience within ServiceNow Knowledge of CMDB and ServiceNow data model Experience with integrations (APIs, data mapping) Ability to translate business requirements into technical solutions Desirable ServiceNow certifications (CSA, CIS, CAD) Exposure to ITOM, CSM or AI modules Experience ...

service quality Evaluate new devices and software to inform future technology decisions Accurately update and maintain asset information within the Configuration Management Database (CMDB) and asset register. Assist with the corporate refresh of end-user technology Create, configure, manage permissions, and remove user accounts on council systems Undertake other duties ...

ITSM/CMDB Engineer/£400 per day (outside IR35)/London (hybrid)/3 Months A market leading Consultancy with global reach is on the lookout for an experienced CMDB Engineer to come on board to support one of their customers with an ongoing project. The selected candidate will … have strong hands-on expertise with Jira Service Management to design and optimise ITSM and CMDB solutions. You will need to work with the customer to implement ITIL-aligned service management solutions on Atlassian Cloud. Responsibilities include: Implementing ITSM processes on Jira Service Management Design, integration and configuration of ITSM ...

secure configuration, identity/access management and resilience including patching and endpoint management. Support disaster recovery planning, testing and backup/restore procedures. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance, risk and compliance activities. Manage suppliers and ensure … hours support rota and service continuity activities. Experience Required: IT service operations experience (1st-3rd line environments). Strong ITSM experience including CMDB and asset lifecycle management. Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting, service performance analysis and trend ...

looking for a hands-on ServiceNow ITOM/Integration Specialist to help implement and improve service-to-infrastructure dependency mapping. Discovery configuration and CMDB integration patterns. This is all about fixing what’s already there. Think incomplete service maps, patchy Discovery, and a CMDB that needs turning into something people … environments then we want to here from you. What you’ll be doing You’ll be right in the middle of a large-scale CMDB uplift — improving how services, apps and infrastructure actually connect and behave. Build and fix ServiceNow Service Mapping (patterns, entry points, mapping runs) Get Discovery working ...

seeking an experienced Data Lead to lead the data workstream within a strategic CMDB transformation programme migrating to BMC Helix CMDB. The role will be responsible for defining and executing the data strategy, governance framework, data quality approach, and source-to-target mappings required to establish a trusted CMDB data … foundation. Key Deliverables - CMDB Data Strategy and Data Governance Framework. - Current-state data assessment and data quality baseline. - Source-to-target mapping specifications. - Class model rationalisation and alignment to the BMC Common Data Model (CDM). - Cleansing, Reconciliation, deduplication and golden dataset design. - Data quality KPIs, controls and reporting framework. ...

infrastructure services (Azure, on-prem, networks, identity, backup, DR, security). Ensure platforms are monitored, patched, supported, and healthy. Maintain an accurate CMDB and ensure operational processes and documentation are kept up to date. Participate in out-of-hours work when required to minimise business disruption. Resilience, Risk & Technical Debt … Conditional Access, RBAC, firewalls (Fortinet), networking (Meraki/Cisco), VPN, Office 365, Mimecast, Rubrik/Acronis, monitoring platforms, automation, network segmentation, and ITOM/CMDB tooling. What We Can Offer We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community ...

ITSM/CMDB Engineer/£400 per day (outside IR35)/London (hybrid)/3 Months A market leading Consultancy with global reach is on the lookout for an experienced CMDB Engineer to come on board to support one of their customers with an ongoing project. The selected candidate will … have strong hands-on expertise with Jira Service Management to design and optimise ITSM and CMDB solutions click apply for full job details ...

Title: Service Mapping Lead (ServiceNow ITOM/CMDB) - Contract Location: Must be based around london as clientsite vists may be needed, 90% remote Contract: Contract ( Inside IR35) Rate: DOE A large enterprise organisation is looking for a delivery-focused Service Mapping Lead to run end-to-end service mapping activity …/operations teams to ensure mapping outcomes align to operational use cases (incident/problem/change, impact analysis, reporting). Support improvement of CMDB data quality and practical adoption of mapped services. Essential experience Proven track record delivering service mapping in large/complex enterprise environments (including hybrid landscapes ...

We have a newly created opportunity for a Technology Change and Release Lead to join our fantastic Technology team at RBL. Here at the Royal British Legion, we are currently embarking on an exciting new ...

seeking an experienced Migration Lead to lead the migration workstream for a strategic telecom CMDB transformation programme migrating to BMC Helix CMDB. The role will define and execute the migration strategy, oversee migration tooling and cutover planning, and ensure the successful migration of CMDB data, integrations, and operational processes into … target environment. Key Deliverables - End-to-end CMDB Migration Strategy and Roadmap. - Migration wave plan, approach and execution - Migration tooling and automation strategy. - Cutover, rollback and contingency plans. - Migration testing and validation framework. - Environment readiness and deployment plans. - Operational readiness and transition to BAU. Essential Experience - Proven track record leading ...

Matchtech is looking for a Service Mapping Lead (ServiceNow ITOM/CMDB) to run end-to-end service mapping activities across a complex enterprise environment. This role demands strong engagement with both technical and non-technical stakeholders and allows for 90% remote work with some client site visits. The ideal ...

solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows ...