101 to 125 of 172 CMDB Jobs

design integrations across cloud, bare metal, networking and storage, focusing on automation and self-service. You will design and develop integrations across areas including CMDB, creating a reliable source of truth that can drive automated provisioning and lifecycle management. #J-18808-Ljbffr ...

recover after major incidents, starting with discovery and artefact creation for runbooks. The position involves leading workshops with technical teams, mapping service dependencies via CMDB, and producing detailed recovery documentation to guide #J-18808-Ljbffr ...

/xMDB architecture, build the capability, and lead its migration into operational use across the enterprise. The role owns the long‐term roadmap for CMDB/AMDB/xMDB, including service modeling, data quality, integrations, adoption, and the transition from fragmented configuration sources to a coherent, trusted platform. The ideal … engineering domains, including at least 3 years leading engineering or IT service management teams, often in globally distributed environments. Proven ownership of an enterprise CMDB/AMDB/xMDB platform as a trusted source of truth for services, infrastructure, and dependencies. Deep hands‐on experience with Jira Service Management, including ...

solutions. Key Responsibilities Lead architecture and solution design activities for ServiceNow ITOM implementations. Define technical architecture across: Discovery Service Mapping Event Management Cloud Discovery CMDB Provide governance and technical assurance across delivery teams. Design integrations between ServiceNow and enterprise monitoring and infrastructure tools. Support solution estimation, planning, and architectural approvals. … Collaborate with stakeholders to define requirements and future-state roadmaps. Ensure CMDB design supports operational processes, service visibility, and reporting needs. Provide technical leadership and guidance to developers, administrators, and project teams. Support client presentations, solution reviews, and bid activities where required. Essential Skills & Experience Proven experience working ...

solutions. Key Responsibilities Lead architecture and solution design activities for ServiceNow ITOM implementations. Define technical architecture across: Discovery Service Mapping Event Management Cloud Discovery CMDB Provide governance and technical assurance across delivery teams. Design integrations between ServiceNow and enterprise monitoring and infrastructure tools. Support solution estimation, planning, and architectural approvals. … Collaborate with stakeholders to define requirements and future-state roadmaps. Ensure CMDB design supports operational processes, service visibility, and reporting needs. Provide technical leadership and guidance to developers, administrators, and project teams. Support client presentations, solution reviews, and bid activities where required. Essential Skills & Experience Proven experience working ...

service requests, problems, changes, knowledge, and service performance. Data Flows & Service Integration Define end-to-end operational data flows across: ServiceNow/ITSM platforms CMDB Monitoring and Event Management tools IAM platforms Endpoint Management solutions Security platforms Cloud environments Business applications Design integrations that improve automation, service visibility, reporting … Expertise in shared responsibility models and service ownership frameworks. Strong understanding of operational data flows, service integration, and governance. Hands-on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models. Excellent stakeholder management and communication skills. Experience within Financial Services or highly regulated environments preferred. Preferred ...

design, development, and delivery of solutions across the ServiceNow platform— with a strong emphasis on Customer Service Management (CSM) , Virtual Agent , Integrations , CMDB , and Now Assist (GenAI) capabilities . The ideal candidate will combine deep platform expertise with strong leadership, solution architecture, and stakeholder management skills to drive scalable, secure … experience with the ServiceNow platform , including 3+ years in a technical lead or solution architect role. Proven delivery experience across CSM, Virtual Agent, CMDB, and platform Integrations . Strong development expertise in JavaScript, Glide API , and core ServiceNow components: Business Rules, Client Scripts, Script Includes, UI Policies/Actions, ACLs ...

configuration audits. Key responsibilities: Identifying, categorising and maintaining Configuration Items, including infrastructure, servers, software, systems and documentation Managing and improving the Configuration Management Database (CMDB) Establishing and maintaining hardware and software configuration baselines Ensuring changes are appropriately controlled, recorded and traceable Supporting Change Advisory Boards and Configuration Control Boards Producing … teams Essential experience: Current and valid SC clearance Strong commercial experience as an IT Configuration Manager, Service Configuration Manager or Configuration Management Lead Excellent CMDB management experience Strong understanding of Configuration Items, relationships and service mapping Experience of configuration baselining, status accounting, verification and auditing Knowledge of change control ...

service management (ITSM) and IT operations, with a proven track record of integrating AI and automation into service delivery, incident/change management and CMDB governance in hyperscale/cloud environmentsDemonstrated expertise in asset and dependency mapping, including optimizing CMDB initiatives to support effective service operations and incident preventionStrong understanding … initiatives across change management and enterprise service managementExperience leading research or strategic initiatives on AI-driven transformation in ITSM—such as dependency mapping/CMDB optimization—and delivering high-impact content that shapes industry directionWorking experience with modern operations practices such as DevOps, SRE, platform engineering or agile product teamsDemonstrate ...

Role – L2/L3 Support Engineer, Document Publishing COTS applications Technology – ITIL, ITSM/ticketing tools, CMDB practices, Location – Stevenage, UK Business Unit – MFGADM Compensation – Competitive (including bonus) Job Summary We are seeking a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across enterprise … stakeholders, vendors, infrastructure teams, and application owners to maintain and enhance operational support services. The role requires strong knowledge of ITIL/ITSM processes, CMDB management, application administration, and reporting platforms, with a focus on delivering reliable and efficient support within SLA commitments. Location & Security Requirements Candidates who have previously ...

month position. The immediate requirement is tostabilise and improve IT asset, software asset and configuration managementcontrols, with a focus on trusted asset data, CMDB maturity, lifecyclegovernance, audit readiness and practical reporting. This role will alsoinclude stock control and procurement. We need an experienced asset and configuration management professional … life asset replacement programme including procurement of devices. Improve the accuracy, completeness and usability of asset and configuration data. Manage the development of CMDB structure in a new ITSM application, ownership, lifecycle status and data quality controls. Strengthen audit evidence for hardware, software, licensing, disposal, ownership and lifecycle management. Provide ...

Asset Manager ITAM, SAM, HAM, ServiceNow ITAM, ServiceNow SAM Pro, Flexera, Asset Lifecycle, Software Licensing, Compliance, Procurement, Vendor Management, CMDB, Reporting, Governance, Managed Services, Hybrid (4d/w London) This is an exceptional permanent IT Asset Manager opportunity to join a growing tech organisation undergoing significant technology, operational and business … secure disposal IT procurement governance, contract renewals, supplier performance and vendor management Executive and operational reporting across asset inventory, compliance, lifecycle and cost optimisation CMDB, ITSM, procurement and asset platform data quality, automation and integration Managed service provider governance, KPIs, SLAs and third-party accountability Senior stakeholder management across ...

governance, and tooling * Own and manage the Configuration Management System (CMS), acting as the primary point of contact for incidents, updates, and enquiries * Leverage CMDB data to support Service Management processes including Change, Release, and Incident Management * Perform configuration baseline comparisons and validation activities to support infrastructure and service changes … environment using Remedy and associated toolsets What You'll Bring: * Proven experience in Service Asset & Configuration Management within complex enterprise environments * Strong understanding of CMDB/CMS administration, governance, and data quality management * Experience supporting ITIL-aligned Service Management processes * Knowledge of Configuration Management principles, standards, and best practices * Experience ...

missing information, check the accuracy of existing records and update Configuration Items, Services and Service Offerings within ServiceNow. Whilst this is not a technical CMDB design or Service Mapping position a really good level of attention to detail and IT skillset is vital as It is an administration focused role … agreed processes Update CI information including ownership, support groups, status and other key attributes Review records for missing or inaccurate information Carry out routine CMDB housekeeping and data cleansing Update relationships between records where information has been provided and validated Maintain Service and Service Offering information within ServiceNow Data Quality ...

agreed processes Update CI information including ownership, support groups, status and other key attributes Review records for missing or inaccurate information Carry out routine CMDB housekeeping and data cleansing Update relationships between records where information has been provided and validated Maintain Service and Service Offering information within ServiceNow Data Quality … Able to manage a workload involving large volumes of records and data Good written and verbal communication skills Desirable Skills Previous experience using ServiceNow CMDB Understanding of Configuration Items and basic CI relationships Familiarity with Services and Service Offerings within ServiceNow Basic understanding of ITIL or IT Service Management Experience ...

Lead the technical design, deployment, and configuration of ServiceNow instances covering ITSM, ITOM, and Cloud Provisioning & Governance Configure MID Servers, Discovery, Service Mapping, and CMDB populations across cloud environments Develop custom workflows, Scripted REST APIs, IntegrationHub spokes, and business rules within ServiceNow Oversee instance cloning, upgrade management, release management … System Administrator (CSA) Industry Keywords Multi-Cloud Infrastructure Continuous Integration Deployment Pipelines Compliance Policies Performance Benchmarks Tools & Technologies ServiceNow MID Servers Discovery Service Mapping CMDB #J-18808-Ljbffr ...

will act as the technical lead driving automated event-to-incident correlation across multi-platform telemetry, implementing dynamic FSM scheduling, and enforcing robust CMDB/CSDM 4.0 architecture. Key Responsibilities Architectural Leadership: Define end-to-end platform architecture across ITSM, ITOM, and FSM, balancing Out-of-the-Box (OOTB) best … Scheduling: Lead the architecture and optimization of Field Service Management dynamic scheduling, dispatcher mechanics, and workforce optimization. CSDM & Service Mapping: Establish and govern the CMDB/CSDM foundation to ensure accurate dependency mapping and event enrichment across the enterprise. Stakeholder Engagement: Partner with C-level client stakeholders, manage technical governance ...

will act as the technical lead driving automated event-to-incident correlation across multi-platform telemetry, implementing dynamic FSM scheduling, and enforcing robust CMDB/CSDM 4.0 architecture. Key Responsibilities Architectural Leadership: Define end-to-end platform architecture across ITSM, ITOM, and FSM, balancing Out-of-the-Box (OOTB) best … Scheduling: Lead the architecture and optimization of Field Service Management dynamic scheduling, dispatcher mechanics, and workforce optimization. CSDM & Service Mapping: Establish and govern the CMDB/CSDM foundation to ensure accurate dependency mapping and event enrichment across the enterprise. Stakeholder Engagement: Partner with C-level client stakeholders, manage technical governance ...

discovery, validation, and enrichment of network data. Develop and enhance integrations between NetBox and enterprise platforms, including ServiceNow, to support accurate and automated CMDB population and synchronisation. Develop supporting automation, documentation, and operational processes to maintain data quality and governance. Provide knowledge transfer and recommendations to support the ongoing evolution … governance controls. Perform network device baselining, configuration validation and continual data-quality reviews. Support integrations between the Network Source of Truth and ServiceNow CMDB/ITSM. Expand network automation using Python, Ansible, REST APIs and, where applicable, Terraform. Automate network discovery, compliance reporting, auditing and configuration validation. Develop reusable automation ...

solutions are secure, scalable, maintainable, performant and upgradeable, with appropriate technical documentation. Support ServiceNow releases, upgrades, testing, deployments, incidents and operational handover. Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices. Key Experience Typically 5+ years' hands-on ServiceNow experience across design, development … Import Sets. Working knowledge of JavaScript, Glide APIs, HTML, CSS and XML. Experience developing custom scoped applications and workflows across areas such as ITSM, CMDB, Security Operations, Workplace Service Delivery, Contract Management and Discovery. Experience with ServiceNow AI capabilities, or strong knowledge of Now Assist, AI Agents and AI Agent ...

incidents, requests, problems, changes, knowledge and service performance. Define and improve end-to-end operational data flows and service integrations across ServiceNow/ITSM, CMDB, monitoring, IAM, endpoint management, security platforms, cloud environments and business applications. Establish effective SIAM and service governance frameworks , including KPIs, SLAs, OLAs, XLAs, reporting … governance. Strong knowledge of shared responsibility models, service ownership, RACI frameworks, escalation models and operational governance . Hands‐on understanding of ServiceNow/ITSM, CMDB, monitoring and event management, IAM, endpoint management and cloud support models . Excellent stakeholder management skills, with the ability to work across technology, infrastructure, security ...

independence, resolve escalated or ambiguous catalogue design issues, and represent Service Catalogue Management in broader ITSM process governance (Incident, Request Fulfillment, Change, and CMDB/Service Mapping integration points). YOU'RE GOOD AT Framing complex, ambiguous problems and can take a sprawling, technical service portfolio and structure into something … modern ITSM platform's service catalogue module (e.g., ServiceNow Service Catalog, BMC Helix) including catalogue item design, workflow/fulfillment automation, and integration with CMDB/Service Mapping (must have). Track record of building and executing a self‐service adoption strategy by defining KPIs, running change management/communications ...

systems. Process the collection, return, and tracking of leased IT equipment, including laptops and mobile phones. Maintain accurate records within the Configuration Management Database (CMDB). Ensure stock and equipment locations are accurately documented and monitored. Stock & Deliveries: Assist with scheduled equipment deliveries and stock management activities. Move equipment ...

ServiceNow Data and CMDB Specialist Key responsibilities: * Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and lifecycle standards in line with ServiceNow best … ownership, data requirements and responsibilities for maintaining configuration and service data, and maintain appropriate controls for creating, updating, reconciling, retiring and deleting CIs. * Monitor CMDB health through regular data-quality reviews covering completeness, correctness, compliance, duplication, stale records and missing or inaccurate relationships, investigate root causes and work with ...

Project/Transition team and Operational Service Support teams. Ensure appropriate configuration and readiness of supporting tools such as: ServiceNow, Monitoring tools, Backup enablement, CMDB population Ensure Commercial Agreements, Work Orders (WOs), and Change Control Notices (CCNs) follow the approved process, with deviations/exceptions appropriately documented and approved. Ensure … Experience conducting service rehearsals/operational readiness assessments . Knowledge of NFR/FR requirements and transition deliverables . Experience with ServiceNow , preferably including CMDB-related activities. Understanding of monitoring, backup, support model, warranty support, and service management requirements . Strong risk, issue, dependency, and exception management skills. Excellent communication ...