you want to login/join with: Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you … users, resolving connectivity issues and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customeronboarding, and request processes. Proactive Monitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and More ❯
you want to login/join with: Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you … users, resolving connectivity issues and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customeronboarding, and request processes. Proactive Monitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Consultant- Fully Remote- United Kingdom, maidstone col-narrow-left Client: Leasepath Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: About Us: At Leasepath, a Microsoft Business Applications Partner, we … for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
Social network you want to login/join with: Implementation and Customer Success Consultant, dartford col-narrow-left Client: Tracker Location: dartford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
Social network you want to login/join with: Implementation and Customer Success Consultant, maidstone col-narrow-left Client: Tracker Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
Social network you want to login/join with: Derivatives Onboarding Analyst, Maidstone Client: Location: Maidstone, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: About the job About Us: Our client is a dynamic and innovative fintech company specialising in collateral management solutions for … Analyst, you will be responsible for getting new clients up and running on our platform. Working with a team of analysts and software developers, you will analyse client data, validate analytics, and configure the product to meet their specific needs, ensuring they can rely on the platform to run their business effectively. Each client has a … Your day-to-day tasks will include: Setting up user functionalities for margin management. Analyzing trade portfolios to identify data needed for calculations. Testing the product for each new client to ensure analytics are accurate. Collaborating with clients to understand how to deliver maximum value quickly. Why you should apply: You will be at the heart of a rapidly More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), maidstone col-narrow-left Client: FBO One Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), dartford col-narrow-left Client: FBO One Location: dartford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 13 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager … publication of Root Cause Analyses (RCAs) and ensure preventative actions are implemented Collaborate with Technical Resource Managers to build support teams tailored to customer needs Assist in planning customeronboarding with GS & PS teams Support consultants in resolving technical issues and serve as an escalation point Implement and support service improvement initiatives and process enhancements Stay updated on … new ways of working, automation, and tools Work with Customer Success Managers and SDMs to identify opportunities for cost reduction and revenue growth Oversee patching and maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities by managing requests for information, tool releases, and software end-of-life considerations Candidate Skillset: Bachelor's degree More ❯
Tonbridge, England, United Kingdom Hybrid / WFH Options
Akita
IT solutions with the highest levels of customer service. We are seeking a self-driven and strategic New Business Sales Executive to expand our Microsoft Dynamics 365 Business Applications client base. Operating within a small, agile team, you will have full autonomy to manage your pipeline while securing major clients in the manufacturing and service sectors. Though our company … About the Role Key Responsibilities: • Targeted Industry Sales: Leverage your expertise to sell Business Applications into the manufacturing and service sectors, addressing their unique ERP and CRM needs. • Lead Client Engagements: Presenting and tailoring Microsoft Business Applications solutions that address customer challenges. • Autonomous Pipeline Management: Independently build, track, and close deals in key sectors. • Strategic Growth Contribution: Play a … vital role in scaling our Business Applications practice, influencing future direction. • Collaboration & Engagement: Work closely with the Business Applications team, ensuring seamless clientonboarding and solution alignment. • Industry & Market Intelligence: Stay informed on sector trends, competitor ERP and CRM offerings, and Microsoft’s latest Business Applications capabilities. • Provide holiday and sickness cover for other new business consultants More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participation in a Duty Manager rota and acting as Incident Manager … duties and act as Incident Manager for P1 incidents Manage RCAs, ensure preventative actions are implemented Collaborate with Technical Resource Managers to build support teams Assist in planning customeronboarding with GS & PS Support technical issue resolution and serve as escalation point Implement service improvements and process enhancements Stay updated on current trends and technologies, source training as … needed Manage introduction of new ways of working, automation, and tools Identify opportunities to reduce costs and increase gross margin with CSMs & SDMs Oversee patching and maintenance calendars Represent client needs at weekly CAB meetings Support presales activities, including information requests and end-of-life planning for tools and Oracle software. Candidate Skillset: Bachelor's degree in a relevant More ❯
+ up to 25% bonus We’re looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
Social network you want to login/join with: Cavenwell is a next-generation trust and fiduciary firm — client-obsessed, cross-border by design, and powered by technology. We provide global structuring, governance, and administration solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot … fluent with the kinds of tools modern fintechs and service firms use to move quickly and scale effectively. RESPONSIBILITIES Operational Infrastructure Design, document, and roll out core processes across clientonboarding, compliance, finance, HR, and client service Build clear and scalable SOPs to capture institutional knowledge and reduce key-person dependency Establish reliable, auditable workflows for … Collaborate with internal technical stakeholders on larger integrations (e.g. RPA, APIs, intelligent document workflows) Cross-Functional Delivery Serve as a day-to-day execution partner to finance, compliance, and client service leads Support the rollout of new jurisdictions, systems, or service offerings with strong operational planning and oversight Help develop and enforce internal service standards (e.g. SLAs, process ownership More ❯
Social network you want to login/join with: Cavenwell is a next-generation trust and fiduciary firm — client-obsessed, cross-border by design, and powered by technology. We provide global structuring, governance, and administration solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot … fluent with the kinds of tools modern fintechs and service firms use to move quickly and scale effectively. RESPONSIBILITIES Operational Infrastructure Design, document, and roll out core processes across clientonboarding, compliance, finance, HR, and client service Build clear and scalable SOPs to capture institutional knowledge and reduce key-person dependency Establish reliable, auditable workflows for … Collaborate with internal technical stakeholders on larger integrations (e.g. RPA, APIs, intelligent document workflows) Cross-Functional Delivery Serve as a day-to-day execution partner to finance, compliance, and client service leads Support the rollout of new jurisdictions, systems, or service offerings with strong operational planning and oversight Help develop and enforce internal service standards (e.g. SLAs, process ownership More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
smaller inbound opportunities while working with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market Account Executive role in the … partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for More ❯
Dartford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
smaller inbound opportunities while working with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market Account Executive role in the … partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for More ❯
Global Service Operations Manager (Evinova) Evinova Cambridge, England, United Kingdom Global Service Operations Manager (Evinova) Evinova Cambridge, England, United Kingdom Get AI-powered advice on this job and more exclusive features. Position: Global Service Operations Manager Location: Field-based, UK More ❯
and industry trends. Internal Collaboration Align closely with Sales, Product, Support, and Implementation teams. Champion the voice of the customer internally to shape product roadmap and services. Support onboarding and customer enablement efforts as needed. Track KPIs and feature adoption rates. What Does Success Look Like? You deliver 110%+ Net Revenue Retention across your portfolio, complete quarterly … Salesforce, or HubSpot (bonus). What’s on Offer? Autonomy and ownership of a high-value portfolio and career progression in a growing, mission-led SaaS company. Structured onboarding, a collaborative team, and full travel reimbursement. Note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application was unsuccessful. #J More ❯
and industry trends. Internal Collaboration Align closely with Sales, Product, Support, and Implementation teams. Champion the voice of the customer internally to shape product roadmap and services. Support onboarding and customer enablement efforts as needed. Track KPIs and feature adoption rates. What Does Success Look Like? You deliver 110%+ Net Revenue Retention across your portfolio, complete quarterly … Salesforce, or HubSpot (bonus). What’s on Offer? Autonomy and ownership of a high-value portfolio and career progression in a growing, mission-led SaaS company. Structured onboarding, a collaborative team, and full travel reimbursement. Note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application was unsuccessful. #J More ❯
on that experience, you’ll fit right in. What you'll be doing: Taking incoming support queries—logging, triaging, resolving Troubleshooting across hardware, software, and networks Supporting user onboarding/offboarding Keeping customers updated and happy Learning as you go, with proper support around you Tech you’ll touch: Active Directory Office 365 Windows OS Basic networking (IP More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
About Lawcloud Lawcloud is an advanced legal CRM and case management platform designed to streamline the operations of law firms and legal professionals. We provide innovative solutions to optimize client management, enhance productivity, and automate administrative processes. With features tailored to the needs of lawyers and law firms, Lawcloud helps legal professionals stay organized, efficient, and ahead of the More ❯
Tunbridge Wells, England, United Kingdom Hybrid / WFH Options
mpro5
responsibilities as our Customer Excellence Manager: Build relationships with key contacts on your accounts and gain a deep understanding of their business needs. Assist with the coordination of customeronboarding and help the implementation team define critical success criteria that correlate directly to the pain points described in the sales process. Working closely with the sales team to More ❯