1 to 25 of 181 Client Onboarding Jobs in the UK

Delivery Manager/Operational Lead - Client Onboarding/KYC - Fintech/Payments £650-675 p/d (inside ir35 via umbrella) , 1-2 days p/we in London On behalf of our leading payments provider/fintech client we are looking for a Delivery Manager … small team. The cllient have Salesforce Service Cloud as their CRM platform. This person will be responsible for managing any non-standard queries around client onboarding which may related to AML/KYC and liaise with other teams in the business (such as risk) if required. There ...

responsible for the overall strategy, delivery, and commercial performance of Ingentive’s Managed Services function. This is a leadership role combining service ownership, client engagement, operational excellence, and team development. You will lead both onshore and offshore teams, own service quality and client satisfaction, and work closely with … working knowledge of ITIL, with practical experience running ITIL-aligned service operations (Incident, Request, Change, Problem, Continual Improvement). Proven project management capability, including client onboarding, service transitions, and operational improvement initiatives. Demonstrable experience leading onshore and offshore delivery teams. Essential Expertise 8+ years’ experience in Managed ...

Title: Business Analyst Contract Length: 6 Months (Potential for extension) Working Pattern: Full Time Location: London About Us: Our client is a leading organisation in the Financial Services sector, dedicated to driving operational efficiency and compliance. We are seeking a Business Analyst (BA) to join their dynamic team … fixed-term contract. This role is pivotal in supporting the client onboarding process and ensuring that regulatory requirements are met. Role Overview: As a Business Analyst, you will play a crucial role in understanding and assessing the evolving needs of the business. You will analyse the impacts ...

Head of Client Success Horsham, Hybrid Salary up to £75,000 Role Summary The Head of Client Success is responsible for leading the strategy, processes, and people that ensure clients achieve maximum value from the company’s products and services. This role will drive client satisfaction, retention … growth by establishing a world-class client success function that blends proactive relationship management with operational excellence. Key Responsibilities Build and lead the client success strategy, translating it into actionable plans and function-level KPI’s and objectives aligned with business priorities. Lead, mentor, grow and inspire ...

office Sector: Fintech Employment Type: Permanent Overview: We are looking for a Product Owner/Product Manager with astrong background in fintech , particularly in client onboarding and customer journeys , to join their growing product team My client is a leading player within the Payments space, with … pool table and gym! Youll play a key role in shaping, delivering, and optimising digital products that enable seamless onboarding and exceptional client experiences. This role is ideal for someone who has around 2 + years of experience and is ready to take ownership of meaningful product ...

office Sector: Fintech Employment Type: Permanent Overview: We are looking for a Product Owner/Product Manager with astrong background in fintech , particularly in client onboarding and customer journeys , to join our growing product team. Youll play a key role in shaping, delivering, and optimising digital products … that enable seamless onboarding and exceptional client experiences. This role is ideal for someone who has moved beyond entry-level product work and is mid level ready to take ownership of meaningful product areas while continuing to grow their skill set. Key Responsibilities Own and manage ...

fast-growing wealth infrastructure company embarking on an exciting growth phase, looking to hire a Implementation Onboarding Manager to focus on client onboarding. This position will report into our Head of Adviser Success and requires in-depth knowledge of tax wrapper administration and operational functionality within … clients. Our technology delivers efficiencies through market leading workflows for account opening, integrations with other tools and software systems, and by meeting adviser and client needs via a toolkit offering streamlined transfers, advisory portfolio management tools, a wide range of MPSs, custom indexing technology, and all the in-house ...

Analyst, you will sit at the intersection of our clients, operations, and technology, supporting the full product lifecycle from shaping new ideas to driving client onboarding programmes and ongoing enhancements. Working in agile sprints, you will turn ambiguity into clarity for our engineering teams and ensure … facilitate alignment. Product Development: Support the discovery of new features, analyse existing platforms (Ligentix, Wayfinder, L4), and ensure solutions align with operational needs. Client Onboarding: Lead BA workstreams for onboarding, analysing client models and coordinating UAT sign-offs. AI & Innovation: Use and champion ...

Strategy Consultant Mid-Level | Remote-First | B2B eCommerce A consulting role focused on client delivery and contributing to Rixxo's evolving processes. You'll work with autonomy, bring lived ecommerce experience to client relationships, and help shape what great strategic consulting looks like. About the Role … relationships with B2B ecommerce clients — running workshops, facilitating planning sessions, and guiding clients from ambition to measurable outcome. You'll work primarily remotely with client-site time as needed, operating with real autonomy and access to senior support when you need it. You'll use our FoundationsTM and SPIN ...

which is growing within the city. We are seeking a highly experienced Operations Manager to lead and optimise our business operations across commercial, client, and internal functions. This role combines strategic leadership with hands-on operational oversight, ensuring efficiency, scalability, and exceptional service delivery. The successful candidate will … accountable for end-to-end operational excellence, team leadership, process improvement, and cross-functional collaboration to support business growth. Operations Manager/Responsibilities: Client Onboarding & Commercial Operations Lead and guide the Operations team through the full client onboarding lifecycle, ensuring a seamless and consistent ...

Client Account Manager Telford Permanent Monday Friday 37.5 hours a week optional early finish on a Friday Circa £30,000 + Uncapped OTE Were recruiting for a newly created Client Account Manager role to support the growth of the business by managing the relationships with key business client. … This is a fantastic opportunity to join a forward-thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full customer lifecycle from post-sale ...

Onboarding … Manager Location: Hybrid, some site visits Reports to: Head of Customer Success Direct reports: 1 (installer manager) The Role: Own end-to-end customer onboarding – from readiness, installation, commissioning, to hand-off to in-life team , ensuring customers are onboarded efficiently, predictably, and with high quality. This role ...

days in the office) InsurTech Start-up Lead customer success for a cutting-edge payment processor in the insurance industry. About the company Our client is a fast-growing startup building the next-generation payment processor for the global insurance industry. They are solving complex data challenges … instrumental in leading customer success and account management, ensuring clients achieve maximum value from our platform. This role involves building a scalable, data-driven client organization, and acting as a senior escalation point for strategic accounts. Main tasks include Develop Account Management and Support processes to deliver world-class ...

Data System Support Location: Hatfield Salary: £30,000 – £35,000 Job Type: Permanent, Full-Time (37.5 hours) Data System Support – About our client: Our client is an established and growing organisation currently undergoing a significant business transformation programme. With a strong operational backbone and a focus on continuous … company sick pay, and employer pension contributions Data System Support – Responsibilities: Manage workflow and priorities for the Process Management team using JIRA Support new client onboarding within data processing systems Configure and maintain data manipulation systems to ensure accurate production and routing Provide application support to internal ...

Manager – HubSpot Specialist We’re looking for a CRM Manager – HubSpot Specialist to take ownership of our customer journey, CRM strategy, and client lifecycle management. This is not just a technical HubSpot role. It’s a strategic position focused on improving customer experience, retention, automation, and data-driven decision … Manager, you will: Own and manage HubSpot CRM (structure, workflows, automation, reporting) Design and optimize the end-to-end customer journey Improve client onboarding, engagement, and retention flows Build and manage email campaigns & lifecycle marketing automation Develop dashboards and performance reporting Ensure data accuracy, segmentation ...

client is a well-established technology partner specialising in delivering tailored IT and cloud solutions to businesses across the South-East. They’ve built a strong reputation for technical excellence and trusted client relationships, with a focus on reliability, innovation, and long-term partnerships. Working with diverse … Senior Service Desk Engineer , you will handle complex technical escalations, deliver projects, and play a key role in maintaining client infrastructure. You’ll be instrumental in improving processes and mentoring junior engineers as part of a supportive and forward-thinking team. Key Responsibilities Manage service desk escalations, providing advanced ...

Specialist to join a profitable and rapidly growing FinTech company that builds cutting-edge trading and analytics solutions for institutional clients. This is a client-facing, technically challenging role ideal for someone who enjoys problem-solving, scripting, and working across integrations and APIs in a fast-paced environment. … play a key role in ensuring successful client onboarding and long-term integration success across my client's trading platform. What You’ll Be Doing Lead technical onboarding and integration for new clients, configuring their trading platform to work seamlessly with client systems ...

Sales Consultant to join our growing Commercial team and help financial services firms successfully trial and adopt Aveni’s AI platform. This is a client-facing, hands-on role that sits at the intersection of Sales, Product and Customer Success. You’ll work directly with prospects and customers during … emerging AI technology. What You’ll Be Doing Partner with the Sales team during pre-sales engagements, pilots and trials to support successful client onboarding. Configure and customise Aveni’s platform to meet client-specific advice documentation and compliance requirements. Build and refine AI-driven document templates aligned ...

Ticket Quarter, including bids, tenders, and ticketing agreements. Maximise revenue from existing clients while increasing retention. Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration. Contribute to sales and marketing strategy, budget planning, and ongoing market analysis. Represent Ticket Quarter at client … contracts in line with ACC Liverpool s policies. Monitor and ensure contractual obligations are delivered and logged accurately. Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency. Analyse market trends, competitors, and risks to inform strategic decisions. Support GDPR compliance in all client ...

Client is a market-leading payment technology firm, providing solutions and services to countries and markets internationally, and are growing at pace. To support this, they require a Senior Customer Success Manager to join and play a leading role. As Senior Customer Success Manager here you will lead … Customer Success function, managing a small team of Customer Success Specialists, and drive long term client value and retention. The role combines classic customer success leadership with commercial awareness, ensuring that clients realise maximum value from the company's solutions - from onboarding through renewal. You will ...

this role you support system deployments, ensuring smooth installation, configuration, and integration of applications. This office-based position focuses on application support during client onboarding and implementation phases. Responsibilities: Install and configure clinical applications and SQL databases in Windows-based environments Resolve second-line application support issues … phone, email, and remote access Handle SQL-related integration and deployment tickets during onboarding Liaise with client IT teams to support implementation Run post-install training sessions Track application support tasks and tickets in Jira Requirements: Technical qualification or degree Strong SQL and Windows OS knowledge Experience ...

looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real, measurable value from IT and cloud services. This is not a technical support or sales role . … focus is on client outcomes, engagement, retention, and long-term success. As a Customer Success Manager, you will act as the primary advocate for your clients, guiding them through onboarding, helping them understand the services they receive, and ensuring those services align with their business goals. What ...

Date April 2026 Summary We are seeking analytical and data-driven Quantitative Engineers to develop and validate advanced statistical and machine learning models supporting client onboarding and portfolio risk monitoring. The role involves analysing large datasets to assess credit, payments, and financial crime risks, and enabling automated … driven decisioning across the client life cycle. Strong quantitative, programming, and financial risk domain expertise is required. Experience Candidates should have a strong quantitative background in Mathematics, Statistics, Data Science, or a related field, with proven experience developing and validating statistical, stochastic, or machine learning models for financial risk. ...

well-established and growing Managed Service Provider seeking experienced 2nd and 3rd Line IT Support Technicians to join their expanding team. Our client has built a strong reputation for delivering reliable, forward-thinking technology solutions to a broad client base. With continued investment and growth, this … excellent opportunity to join a business where progression, technical development, and meaningful client engagement are actively encouraged. The Role These positions are hands-on and client-facing, offering involvement in both reactive support and project delivery. Depending on your level of experience, responsibilities will include: Providing 2nd/ ...

senior engineers on projects and security initiatives. The Role As a Second Line Engineer, you'll be responsible for resolving escalated technical issues, supporting client infrastructure, and helping maintain secure and reliable IT environments. Your day-to-day will include: Troubleshooting 2nd line technical issues across servers, endpoints … practices, patching and system monitoring Supporting networking issues including firewalls, VPNs and connectivity Working with third-party vendors to resolve complex incidents Assisting with client onboarding, system upgrades and IT projects Occasionally visiting client sites where required 2nd line engineers typically handle more complex issues escalated ...