FM Helpdesk Manager
- Hiring Organisation
- ThriveSW Limited
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
data input/flow into and out of simPRO. Oversee the quality of client interactions handled by Helpdesk Administrators, using call monitoring, feedback, and coaching to ensure consistently professional, effective, and customer-focused communication. Health & Safety, Compliance & Escalation Ensure the Helpdesk team follows the correct procedures for reporting and recording ...