IT Support Lead
- Hiring Organisation
- HBSUK
- Location
- Nottingham, England, United Kingdom
house model, this role will focus on taking the existing support service to the next level by introducing structure, automation, and continuous improvement. Working within the IT team, you will be responsible for improving the overall support experience, reducing repetitive workload, and implementing scalable processes that enable a more … Ability to balance hands-on technical work with leadership responsibilities OTHER JOB-RELATED REQUIREMENTS Ability to take ownership of the support function and drive continuous improvement Strong attention to detail with a focus on service quality and user experience Ability to work both independently and collaboratively within ...