1,001 to 1,025 of 6,937 Continuous Improvement Jobs in England

organisation's Service Management System (SMS) in accordance with ISO/IEC 20000-1. Lead the application of the ITIL 4 Continual Improvement Model, applying recognised methodologies such as Lean, Six Sigma, PDCA and root cause analysis to drive measurable improvements. Define and maintain quality standards, objectives … requirements. Strong understanding of ISO/IEC 20000-1 and service management system requirements. Strong working knowledge of ITIL 4, particularly Continual Improvement, Measurement and Reporting, and Service Level Management. Experience developing and managing CSI Registers, improvement pipelines, measurement frameworks and performance dashboards. Practical experience ...

services that underpin Global's broadcast, studio, outdoor and corporate technology environments.The role owns the day-to-day delivery, support, monitoring, reporting and continual improvement of technology services, ensuring they are reliable, responsive and aligned to business needs. The Operations Director leads the teams responsible for Helpdesk, Monitoring … reliable, resilient and high-performing technology services.• Establish and maintain operational standards, procedures and governance.• Drive a culture of accountability, service excellence and continuous improvement.• Drive opportunities for the use of AI to improve operational performance and customer service• Act as the senior operational escalation point for major incidents ...

that underpin Global's broadcast, studio, outdoor and corporate technology environments. The role owns the day-to-day delivery, support, monitoring, reporting and continual improvement of technology services, ensuring they are reliable, responsive and aligned to business needs. The Operations Director leads the teams responsible for Helpdesk, Monitoring … reliable, resilient and high-performing technology services. •Establish and maintain operational standards, procedures and governance. •Drive a culture of accountability, service excellence and continuous improvement. •Drive opportunities for the use of AI to improve operational performance and customer service •Act as the senior operational escalation point for major incidents ...

Sector programmes. This is an exciting opportunity to take ownership of service delivery across complex environments, ensuring high-quality outcomes for clients while driving continuous improvement and operational excellence. You'll work closely with technical teams, business stakeholders, and end clients to manage service performance, resolve escalations … teams. Monitor and report on service performance against agreed SLAs and KPIs. Lead multidisciplinary teams to ensure successful service delivery. Drive continual service improvement initiatives and identify opportunities for automation and efficiency gains. Support commercial discussions, service reviews, and account growth opportunities. Translate technical information into clear, business ...

training of all new starters into the Customer Operational Delivery team. To be the subject matter expert from an Operations perspective supporting projects and continuous improvement initiatives across the business. To be fully integrated into the product management process to ensure that both Internal and External schemes … leadership. To work as part of the Customer Operations Senior Management Team reviewing processes, leveraging analytics in tools and analysing supplier feedback to drive continuous improvement through the creation, training and enforcement of such improvements. Knowledge, Skills, Experience and Qualifications: More than 5 years’ experience ...

Specialist will report to the Cyber Security Engineering Team Leader. You will develop the Cyber Security Identity and Access Management (IdAM) functions, deliveries, and continuous improvement of identity security across the organisation. You will ensure identity security operates as a strategic control pillar rather than a reactive … support function. What you'll do The Cyber Security IdAM Senior Specialist drives the operational effectiveness, resilience, and continuous improvement of the organisation's Identity and Access Management capabilities. The role ensures robust access control, secure authentication standards, and regulatory alignment across on-premises, cloud, and hybrid ...

What you'll be doing: Own the strategy, service performance and continual improvement of Digital Workplace services for a large global financial services customer. The role is the senior customer-facing lead across workplace technology, operations, security, commercial management and transformation, ensuring a secure, resilient and consistent employee … translate technical, operational and risk topics into clear business outcomes and executive-level reporting.Proven delivery of workplace transformation, technology roadmaps, lifecycle programmes and continual improvement initiatives.Good understanding of security, risk, audit and compliance requirements; financial services or another highly regulated sector is highly desirable.Commercial awareness including budgeting, forecasting ...

governance frameworks. - Service Transformation and Benefits Realisation: Demonstrated track record of leading service-led change, particularly in driving IT Service Management maturity and linking continuous service improvement outcomes (e.g., increased efficiency, improved user experience) to strategic objectives. - Financial and Commercial Acumen: Proven ability to manage significant Digital … culture committed to first-time resolution and excellent user experience across all service desk and infrastructure teams. - Champion a culture of openness, learning, and continuous improvement, ensuring staff feel empowered to contribute to service evolution. Strategy, Planning, Quality & Assurance - Develop and execute a strategic roadmap for both ...

s. Team leadership experience Lead a small team of Platform Engineers Mentor and coach engineers across differing skill levels Foster a culture of continuous learning, collaboration and accountability Act as a technical point of escalation for the team Partner closely with IT, Software Engineers, Product Owners … down complex initiatives into deliverable milestones Translate product and business requirements into technical solution Role Requirements Be the SME. Lead the design, operation, and continuous improvement of our Microsoft Azure cloud infrastructure and hybrid environments. Own and manage AKS/Kubernetes environments, including upgrades, scaling, security ...

manage any deviations with the team Coordinate User Acceptance Testing (UAT) and customer sign-off where applicable. Capture lessons learned and contribute towards continual improvement initiatives. Manage change requests and raise risks and issues as they occur. Act as the primary customer contact throughout project delivery. Build trusted … Accurate project documentation and reporting. Effective resource coordination and communication. Proactive management of project risks and change requests. Successful customer acceptance and operational handover. Continuous improvement of project delivery processes. Key relationships Internal Sales & Business Development Software Development Technical Consultants Customer Support Product Management External Customers/ ...

liaison between technical teams and governance stakeholders. Support communication of assurance outcomes to programme leadership. Process & Continuous Improvement Support the continual improvement of delivery, assurance, and governance processes across programmes and projects. Help standardise reporting and documentation practices. Identify areas where delivery processes ...

capability, capacity, and competency. Represent Leonardo within Systems Engineering bodies and groups of interest such as INCOSE, identify trends, capture lessons learned, and promote continuous improvement. Promote an agile mindset to systems engineering, building a culture of experimentation and learning. Collaborate with peers across the UK to promote … culture of continual learning and improvement, acting as a change agent for systems engineering. Day‐to‐Day Duties Influence the development of engineering artefacts, their technical direction, and stakeholder satisfaction. Work across Airborne Comms and Naval Information, Communication System (ICS) teams, immersed in full‐scale development programmes spanning ...

level agreements, operational KPIs, and financial targets. The role owns the operational management of the Cambridge Service Centre, driving capacity planning, process optimisation, and continuous improvement to ensure a scalable, efficient, and compliant repair service. This position plays a key role in aligning operational capability with Sepura … control, and efficiency improvements Oversee inventory and management of equipment within repairs Lead and develop the to grow team capability and manage performance Ensure continuous development of diagnostic methods, repair techniques, and technical knowledge within the team Drive a culture of accountability, collaboration, and continuous improvement ...

looking for an enthusiastic Senior Cyber Security Analyst to join its outstanding Security Posture Management Team. The team is responsible for the provisioning of continuous vulnerability and mis-configuration detection for the whole Bank and works alongside the Penetration Testing team to form the Technical Vulnerability Management Team … security posture of the Bank. Within the Security Posture Management (SPM) team you will be covering strategy, ongoing vulnerability assessment, policy compliance reviews, continual improvement and reporting. Ensuring that the SPM team is staying at the forefront of the SPM practice. Role Requirements: Supporting the Team Lead with ...

looking for an enthusiastic Senior Cyber Security Analyst to join its outstanding Security Posture Management Team. The team is responsible for the provisioning of continuous vulnerability and mis-configuration detection for the whole Bank and works alongside the Penetration Testing team to form the Technical Vulnerability Management Team … security posture of the Bank. Within the Security Posture Management (SPM) team you will be covering strategy, ongoing vulnerability assessment, policy compliance reviews, continual improvement and reporting. Ensuring that the SPM team is staying at the forefront of the SPM practice. Role Requirements: Supporting the Team Lead with ...

best practices to guide the uplift and transformation of controls. This role requires deep expertise in designing frameworks, engaging diverse stakeholders, and driving continuous improvement in risk management practices. Key Responsibilities Define and Cultivate Best Practices Establish and promote a clear vision of “what good looks like … Reporting Oversee governance, reporting, and issue management for controls and frameworks, providing senior management with actionable insights into risk posture and control effectiveness. Continuous Improvement Foster a culture of operational excellence and innovation, driving ongoing enhancement of risk management practices and frameworks. Communication and Influence Effectively communicate ...

Reporting : Oversee governance, reporting, and issue management for controls and frameworks, providing senior management with actionable insights into risk posture and control effectiveness. Continuous Improvement : Foster a culture of operational excellence and innovation, driving ongoing enhancement of risk management practices and frameworks. Communication and Influence : Effectively communicate … frameworks, ensuring they meet industry standards and regulatory requirements Promote a culture of high performance, operational excellence, and innovation within the GRC team, driving continuous improvement in risk management practices Required Qualifications, Capabilities, and Skills Experience in designing, implementing, and operating industry-standard frameworks such as COBIT ...

clearance must be eligible and willing to undergo UK security vetting. The Opportunity We are seeking an experienced Head of Operational Excellence to drive continuous improvement, cross-functional integration and AI-enabled business transformation within a specialist technology and security organisation. This is a strategic leadership role … organisation use its knowledge, data and expertise more effectively while maintaining the highest standards of security and governance. Key Responsibilities Operational Excellence and Continuous Improvement Drive effective integration across business functions, identifying and removing duplication, inefficiencies and operational barriers. Lead continuous improvement initiatives that ...

seeking an experienced Technology Delivery Lead to manage and deliver complex technology projects, drive continuous improvement and ensure successful outcomes for clients across a range of programmes. This is an excellent opportunity to join a forward-thinking technology environment, working with multidisciplinary teams to deliver innovative solutions … scale. Translate complex technical concepts into clear, business-focused information for stakeholders. Develop and implement delivery metrics, reporting frameworks and performance measures to support continuous improvement. Identify opportunities to improve software delivery processes and take ownership of implementing improvements. Support effective planning across short-, medium- and long-term objectives. ...

scalability and performance across critical banking systems. This role combines hands‐on SRE engineering with technical leadership, with a strong focus on observability, automation, continuous improvement and optimisation. Responsibilities Build and maintain reliable, scalable and secure infrastructure platforms and solutions. Apply SRE and software engineering practices … scripting to reduce manual intervention and improve efficiency. Develop and improve observability, monitoring, instrumentation and performance capabilities. Use data and reliability metrics to drive continuous improvement and optimisation. Lead technical discussions, blameless retrospectives and problem‐solving activities. Work with architects, engineers and stakeholders to define requirements ...

move the business forward. You'll be comfortable working across the full Software Development Life Cycle (SDLC), from requirements gathering through to deployment and continuous improvement, while building practical solutions that create measurable business value. Responsibilities & Key Tasks Development Own full SDLC delivery, from requirements gathering through … forms, workflows and approval processes. Identify opportunities to improve data quality, process efficiency and user experience. Maintain process documentation, SOPs and change logs. Lead continuous improvement projects from concept through to implementation. Systems & Business Support Support and enhance core business systems and interfaces. Act as a trusted ...

Customer Experience, Product, Engineering, Data, Operations, Sales, Customer Success, and Finance, you will connect operational strategy with broader business goals. Through data-driven insights, continuous improvement, and strong cross-functional collaboration, you will identify opportunities, drive execution, and improve the customer and employee experience. What … reporting that provide visibility into customer outcomes, operational health, and business impact. Lead Workforce Management, Quality Assurance, CX Systems Operations, ensuring alignment and continuous improvement. Identify opportunities to improve productivity, efficiency, and customer experience through process optimisation, tooling improvements, and operational innovation. Lead strategic projects and change initiatives, partnering ...

global operations. The chance to work on business-critical systems, integrations, and automation projects. A collaborative working environment with opportunities to drive innovation and continuous improvement. Flexi-time scheme offering up to 15 hours credit or 7.5 hours deficit. The Company You Will Be Working For MTrec is proudly … shape technology strategy and implement solutions that make a tangible difference to business performance. If you are passionate about software, systems integration, automation and continuous improvement, this role offers the opportunity to apply your technical expertise while contributing to the company's ongoing growth. #J-18808-Ljbffr ...

exciting opportunity to help shape the future of business systems within MWH Treatment while supporting the development of other analysts and driving continuous improvement across the organisation. ERP, enterprise systems, automation, Power Platform and AI experience would be advantageous, but strong Business Analysis capability and the ability … delivery partners to assess impacts and support implementation. Coordinate testing, business readiness, stakeholder engagement and user adoption. Support governance, risk management, benefits tracking and continuous improvement. At Senior level, coach and mentor other Business Systems Analysts and provide leadership across analysis activities. At MWH Treatment, we recognise that ...

global operations. The chance to work on business-critical systems, integrations, and automation projects. A collaborative working environment with opportunities to drive innovation and continuous improvement. Flexi-time scheme offering up to 15 hours credit or 7.5 hours deficit. The Company You Will Be Working For MTrec is proudly … shape technology strategy and implement solutions that make a tangible difference to business performance. If you are passionate about software, systems integration, automation and continuous improvement, this role offers the opportunity to apply your technical expertise while contributing to the company's ongoing growth. If you have ...