Junior CXOne & IA Intelligence Analyst
- Hiring Organisation
- DHU Healthcare
- Location
- Derby, Derbyshire, East Midlands, United Kingdom
- Salary
- £35,000
systems. Contribute to improving patient care through data-driven insights and performance monitoring. Assist in analysing quality, auditing, and interaction data to identify improvement opportunities. Support the optimisation and utilisation of NICE CXOne and interaction analytics platforms. Produce regular reporting on quality and performance metrics. … Help automate and standardise reporting processes to improve efficiency. Work closely with operational teams to understand data needs and provide analytical support. Contribute to continuous improvement initiatives and system enhancements. Develop your technical skills across SQL, Power BI, and analytics tools. For you, benefits that work. ...