Senior Manager, Service Reliability/Software Engineering
- Hiring Organisation
- Sony Interactive Entertainment America
- Location
- London, England, United Kingdom
reducing operational risk.Lead operational readiness for major launches, seasonal events, and high-traffic business moments, ensuring platforms are tested, scaled, monitored, and prepared.Drive continuous improvement through incident learning, automation, and systemic remediation, reducing operational toil and improving platform resilience.Lead Sustainability Engineering and modernization efforts, addressing technical debt … needs with long-term reliability, modernization, and sustainability investments.Recruit, mentor, and develop engineers and engineering leaders while fostering a culture of ownership, technical excellence, continuous improvement, and customer focus.Build strong cross-functional partnerships and clearly communicate technical health, risk, priorities, and investment needs to engineering and senior ...