Service Delivery Manager
- Hiring Organisation
- HAWK BROWN RECRUITMENT LTD
- Location
- Basingstoke, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
contact for all service-related matters. In this role, you will ensure customers receive a consistently high standard of IT service delivery while driving continuous service improvement and operational excellence. You'll develop a strong understanding of each customer's environment by aligning people, processes and technology … under pressure and confidently manage service escalations. A proactive mindset with strong problem-solving and analytical skills. Experience producing service documentation, reports and continual improvement plans. Strong stakeholder management skills and the ability to work both independently and collaboratively. A full UK driving licence Working hours are Monday ...