responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement.**Responsibilities:*** Lead the implementation of the team’s strategic direction, translating priorities into clear operational plans, backlogs and deliverables.* Line manage and develop … clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline.* Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed.* Strengthen operational process adherence, ensuring responsibilities are clear and delegation is effective.* Drive SRE practices across observability, automation ...