technology operations manager
- Location
- Greater London, England, United Kingdom
problem, change, service transition and service-level management. As well as demonstrable experience managing third-party service providers against contractual commitments, SLAs and improvement plans. As you’ll be working with multiple stakeholders internally and externally we’re looking for someone with excellent stakeholder communication skills … problem and change management, ensuring timely service restoration, effective stakeholder communication, root-cause analysis and completion of corrective actions. Promoting a proactive, accountable and continuous-improvement culture, using operational data and service trends to reduce repeat incidents and enhance service performance. Advocating for the needs of Starbucks ...