1 to 25 of 314 Continuous Improvement Jobs in the West Midlands

Senior Test Automation Engineer – SC Cleared

Hiring Organisation
Kerv Digital
Location
Longbridge, City and Borough of Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Defining Pipelines • PowerShell Script - Deployment Tasks • Azure Key Vault Key Responsibilities: • Design, develop, and maintain automated test scripts using Playwright, JavaScript, Cucumber • Maintenance and continuous improvement of our test automation frameworks • Execute manual testing for Microsoft Dynamics and Power Platform solutions • Carry out API and Accessibility testing … accessibility compliance through automation using Axe or similar tools • Manage secrets and configurations using Azure Key Vault • Participate in code reviews and contribute to continuous improvement of testing practices • Participate in test planning, estimation, and risk analysis activities • Report and track defects, and work with the development ...

Azure DevOps Lead

Hiring Organisation
The Citation Group
Location
Birmingham, UK
Employment Type
Full-time
software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

Azure DevOps Lead

Hiring Organisation
The Citation Group
Location
Coventry, UK
Employment Type
Full-time
software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

Azure DevOps Lead

Hiring Organisation
The Citation Group
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

Azure DevOps Lead

Hiring Organisation
The Citation Group
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

Azure DevOps Lead

Hiring Organisation
The Citation Group
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

Dynamics 365 Developer

Hiring Organisation
Insight International (UK) Ltd
Location
Solihull, England, United Kingdom
Serco Management System : Be current, adhere and lead by example the policies and principals of the Serco Management System, which governance, security, information management Continuous Improvement : Take part in team initiatives to improve the internal processes, capability and service offering Contribute to and deliver continuous improvement ...

Business Analyst - Transformation - Birmingham

Hiring Organisation
Crimson
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
documentation, including process models, user stories, and functional specifications. * Process mapping: Perform in-depth analysis of current business processes to identify opportunities for improvement and optimisation in alignment with transformation objectives. Develop process maps, workflows, and diagrams to clearly visualise both existing processes and proposed changes for stakeholders. … cases are comprehensive and aligned with business needs. Additionally, provide assistance during implementation to ensure stakeholders are prepared and new systems are smoothly adopted. * Continuous Improvement: Identify and implement opportunities for continuous improvement and process optimisation in alignment with transformation objectives. * Stakeholder Management: Serve ...

People & HR Manager TUPE & Workforce Integration

Hiring Organisation
Warwick Recruit Ltd
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£55,000
integration activities comply with statutory and regulatory requirements. Analyse workforce datasuch as risk profiles, employee relations trends, and engagement metricsto inform decision-making. Support continuous improvement in HR governance, systems, and reporting. Stakeholder Engagement Build strong, credible relationships with internal and external stakeholders involved in the transfer … able to manage sensitive relationships (E) Resilient and adaptable under pressure, with strong outcome focus (E) Commitment to equality, diversity, inclusion, and wellbeing (E) Continuous improvement mindset (E) Additional Information This is a 12-month fixed-term contract focused on managing a large-scale TUPE transfer ...

Asset Manager

Hiring Organisation
Telent Technology Services Limited
Location
Birmingham, West Midlands, Bartley Green, West Midlands (County), United Kingdom
Employment Type
Permanent
ensuring improved visualization and accessibility. - Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement- Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. - Ensure continuous … priorities. - Strong communicator, able to engage and influence technical and business stakeholders. - Able to work under pressure and deliver to tight deadlines. - Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving ...

Asset Manager

Hiring Organisation
Telent Technology Services Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous … priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving ...

Network Engineer

Hiring Organisation
Certes Computing Ltd
Location
Stratford-upon-avon, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Role Overview The Network Engineer sits within the Strategy and Architecture function of Digital Services and is responsible for the design, build, operation, and continuous improvement of enterprise network infrastructure across physical and virtual environments. The role provides technical leadership and subject matter expertise, ensuring resilient, secure … network solutions. Ensure compliance with relevant industry standards, security, and regulatory requirements. Translate business requirements into technical designs, undertaking analysis and recommending options. Drive continuous improvement and innovation within network architecture and infrastructure services. Identify risks, undertake impact analysis, and define mitigation strategies. Provide quality assurance ...

Network Engineer

Hiring Organisation
Certes IT Service Solutions
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£55,000
Role Overview The Network Engineer sits within the Strategy and Architecture function of Digital Services and is responsible for the design, build, operation, and continuous improvement of enterprise network infrastructure across physical and virtual environments. The role provides technical leadership and subject matter expertise, ensuring resilient, secure … network solutions. Ensure compliance with relevant industry standards, security, and regulatory requirements. Translate business requirements into technical designs, undertaking analysis and recommending options. Drive continuous improvement and innovation within network architecture and infrastructure services. Identify risks, undertake impact analysis, and define mitigation strategies. Provide quality assurance ...

Business Operations Specialist

Hiring Organisation
FDM Group
Location
Telford, Shropshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£40,000 - £45,000 per annum
goals, ensuring seamless delivery of services, tools, and processes Governance & Communication: Contribute to governance frameworks and communication strategies that keep stakeholders aligned and informed Continuous Improvement: Identify and support opportunities to enhance services, streamline processes, and implement best practices Data & Planning: Assist with financial forecasting, reporting … resource management, or stakeholder engagement Strong organisational and problem-solving skills Excellent communication and relationship-building abilities A collaborative mindset and a passion for continuous improvement Proficient skills with the MS suite (Word, Excel, PowerPoint) About Us We are a business and technology consultancy ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Coventry, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Birmingham, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Telford, Shropshire, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Automation Engineer

Hiring Organisation
Harvey Nash
Location
Birmingham, England, United Kingdom
join a dedicated Automation Delivery Team — not just a generalist IT team where automation is an add-on. The team focuses on continuous improvement, sharing knowledge, and building reusable components that scale across customers. Key Responsibilities • Build and maintain workflows using modern automation/orchestration tools • Integrate … automation • Document automations and scripts for clear operational handover • Identify automation opportunities and contribute to the team backlog • Participate in demos, knowledge sharing and continuous improvement sessions Role Requirements • Hands-on experience building automations using workflow tools (n8n, Power Automate, UiPath, Zapier, Logic Apps, Make, etc.) • Strong ...

Head of Quality (Apprenticeships)

Hiring Organisation
AiCore
Location
Telford, Shropshire, UK
Employment Type
Full-time
time hire. What you'll own (fractional but accountable) As Fractional Head of Quality & Compliance, you will own and elevate the quality, compliance, and continuous improvement system across AiCore's apprenticeship provision. Your mandate is to protect outcomes (for learners and employers), protect funding (ESFA rules … opportunity to build a quality model for modern AI capability-building not generic training What We Expect From You Core Responsibilities Quality Strategy & Continuous Improvement Audit, Compliance & Risk Management Teaching, Learning, Assessment & Learner Journey Inspection Readiness & External Relationships Safeguarding & Learner Protection Leadership & Enablement Requirements (Essential) Proven experience ...

Head of Quality (Apprenticeships)

Hiring Organisation
AiCore
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
time hire. What you'll own (fractional but accountable) As Fractional Head of Quality & Compliance, you will own and elevate the quality, compliance, and continuous improvement system across AiCore's apprenticeship provision. Your mandate is to protect outcomes (for learners and employers), protect funding (ESFA rules … opportunity to build a quality model for modern AI capability-building not generic training What We Expect From You Core Responsibilities Quality Strategy & Continuous Improvement Audit, Compliance & Risk Management Teaching, Learning, Assessment & Learner Journey Inspection Readiness & External Relationships Safeguarding & Learner Protection Leadership & Enablement Requirements (Essential) Proven experience ...

Head of Quality (Apprenticeships)

Hiring Organisation
AiCore
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
time hire. What you'll own (fractional but accountable) As Fractional Head of Quality & Compliance, you will own and elevate the quality, compliance, and continuous improvement system across AiCore's apprenticeship provision. Your mandate is to protect outcomes (for learners and employers), protect funding (ESFA rules … opportunity to build a quality model for modern AI capability-building not generic training What We Expect From You Core Responsibilities Quality Strategy & Continuous Improvement Audit, Compliance & Risk Management Teaching, Learning, Assessment & Learner Journey Inspection Readiness & External Relationships Safeguarding & Learner Protection Leadership & Enablement Requirements (Essential) Proven experience ...