Service Desk Manager
- Hiring Organisation
- Leidos
- Location
- Bristol, Gloucestershire, United Kingdom
- Salary
- £ 50 K
career challenge?.. Role Overview:The Service Desk Manager will be an experienced IT service management professional responsible for the leadership, performance, and continual improvement of the Service Desk function across the LCST programme. The role will provide strategic and operational leadership to ensure the delivery … subcontractors and third-party suppliers, ensuring that service issues are escalated and managed effectivelyContribute to service management governance, reporting, audits, risk management and continual improvement activities across the LCST programme.Support service transition and introduction of new services by ensuring appropriate Service Desk processes, documentation, training and support arrangements ...