Service Manager
- Hiring Organisation
- Lorien
- Location
- Leeds, UK
- Employment Type
- Full-time
service availability levels of our products. Working in partnership with their peers and the business stakeholders they will reduce outstanding or future service risks, continuous service improvements programs, report and glean insight from service metrics, and ensure adherence to service management processes within their region. The role … improve Service restoration/Incident Resolution times to deliver a great customer experience. This may involve appropriate communication across a variety of teams. Continuous Service Improvement - The Regional Service Manager is responsible for overseeing and reporting against continuous Service Improvement Plans for their Region. ...