5 Customer Engagement Jobs in the City of London

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

of concept for CRM and marketing automation, working on behalf of a global marketing agency with a rather unique offering in the CRM and customer loyalty ecosystem. Theyre a £1.7bn organisation with the operating ethos of a start-up. Fast paced, dynamic, always pushing boundaries and testing limits. Looking … to clients, along with recommendations and actions. Showcasing what the agency is able to deliver for them and expected outcomes. How these will improve customer engagement, drive enhancements to CLTV, retention and improve business outcomes. Solving the clients issues. The end game is to successfully turn these into … turn then move to become larger-scale, multi-year engagements with the agency typically taking on large chunks of the clients CRM, loyalty or customer engagement challenges. Helping clients mature their understanding about what loyalty really is for their customers and how to successfully activate and gain value more »

time to learn and develop; You'll be joining a family feel Microsoft Gold Partner that specialises in Microsoft Dynamics 365 Business Central and Customer Engagement. Why are you needed? This partner has been expanding and has recently won several large projects and as a result, needs to grow more »

security. They offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. Due to expansion, they are looking to hire several graduates for their sales team. As a graduate sales executive, who more »

to join and make your career steps Skills & Experience Experience leading Cards Implementation Teams that handle a diverse range of implementation responsibilities, including direct customer engagement. In-depth knowledge of scheme rules, BIN set up and management (Dedicated & Shared) and customer-facing card programme experience Apple Pay/ more »