25 of 25 Customer Engagement Jobs in the Midlands

leading strategic conversations that position Microsoft Business Applications as key enablers of digital transformation. Key ResponsibilitiesSolution-Led Selling* Lead discovery sessions to understand customer goals, challenges, and transformation objectives.* Design and communicate end-to-end Microsoft Business Application solutions aligned to measurable business outcomes.* Translate technical capabilities into clear … operational value for senior stakeholders.Sales & Pipeline Ownership* Identify, qualify, and progress new business opportunities across mid-market and enterprise clients.* Manage opportunities from initial engagement through to close, ensuring a high-quality customer experience.* Develop compelling proposals, business cases, and presentations for both technical and non-technical audiences.Collaboration ...

Dynamics 365 solution requirements, and supporting the successful delivery of system enhancements and new functionality. The role combines business analysis, solution configuration, and stakeholder engagement to ensure D365 is used effectively across the organisation. Team Mission The IT Operations function provides the technical foundations and digital services that enable … demonstrate platform capabilities to support decision‐making. • Promote a configuration‐led approach to solution design, reducing reliance on custom code. • Configure Dynamics 365 Customer Engagement applications in line with approved specifications. • Support the creation and delivery of training materials and user onboarding sessions. • Carry out functional testing ...

organisation is seeking a motivated Team Leader to take charge of leading a high-performing sales team while managing a personal portfolio of customer accounts. This dual role is ideal for someone who thrives on leadership but still enjoys the buzz of hands‐on sales. You’ll guide … talent as the team expands. Foster an energetic, collaborative, and accountable team culture. Player/Manager Responsibilities Manage and grow your own portfolio of customer accounts. Drive new business development through proactive sales activity. Lead by example across customer engagement, execution, and partner management. Balance personal sales ...

organisation is seeking a motivated Team Leader to take charge of leading a high-performing sales team while managing a personal portfolio of customer accounts. This dual role is ideal for someone who thrives on leadership but still enjoys the buzz of hands-on sales. You'll guide … talent as the team expands. Foster an energetic, collaborative, and accountable team culture. Player/Manager Responsibilities Manage and grow your own portfolio of customer accounts. Drive new business development through proactive sales activity. Lead by example across customer engagement, execution, and partner management. Balance personal sales ...

market leading client is looking for an experienced Change Project Manager to run a number of Customer Engagement and Customer Journey optimisation initiatives. Previous experience as a business change project manager working on customer focused/customer journey enhancement tasks in large scale organisations will ...

redefining software for the logistics, transport, and warehousing industries. Our focus is on delivering high-performance logistics technology that improves planning, execution, and customer communication. We provide specialist solutions for the sector, tightly integrated with ERP platforms to support end-to-end and final-mile delivery operations. We live … breathe our motto Making Logistics Technology. Better. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. Were looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology ...

Europe is looking for an experienced Sales Team Leader to manage and develop a high-performing sales team. This role combines team leadership, customer engagement, and commercial ownership of key project opportunities. You’ll work closely with external sales teams, suppliers, and internal stakeholders to deliver excellent customer experience while driving profitable growth. If you enjoy leading a team, winning projects, and building strong customer relationships, this is a fantastic opportunity to join a respected and growing organisation in the technology distribution space. What You'll Be Doing Leading the Internal Sales Team Managing and mentoring ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail, hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales ...

additional Marketing Executive to join our team at our Head Office in South Normanton. This role will support the effective delivery of Eurocell's customer marketing activity through efficient coordination, administration, and communication. You will play a key part in campaign execution, customer engagement, and internal operations … with a strong focus on email communications, literature management, and marketing logistics. WHAT OUR MARKETING EXECUTIVES DO: Assist with customer email communications where required, supporting campaign delivery Work closely with Internal Communications to ensure clear and consistent understanding of marketing activity across the branch network and wider business Coordinate ...

within budget, and to a consistently high standard. You’ll work closely with product, architecture, operations, and client stakeholders to drive delivery excellence and customer satisfaction. Key Responsibilities Lead and develop high-performing delivery teams Own end-to-end SaaS delivery and software implementation Build delivery plans, roadmaps … governance frameworks Ensure projects meet deadlines, budgets, and quality standards Manage delivery financials, forecasting, and invoicing Drive strong communication and client/customer engagement Collaborate with architecture, operations, and product teams Champion continuous improvement across digital delivery and delivery processes Skills & Experience Robust experience in a SaaS delivery ...

encouraged to find the right fit for the business, rather than just hitting a sales quota. Ownership: This role will lead their customer engagement and marketing strategy, with the freedom to shape how the company tells its story to the sector. Consultative & creative: The company doesn’t sell ...

Youll be encouraged to find the right fit for the business, rather than just hitting a sales quota. Ownership: This role will lead their customer engagement and marketing strategy, with the freedom to shape how the company tells its story to the sector. Consultative & creative: The company doesnt ...

Youll be encouraged to find the right fit for the business, rather than just hitting a sales quota. Ownership: This role will lead their customer engagement and marketing strategy, with the freedom to shape how the company tells its story to the sector. Consultative & creative: The company doesnt ...

/Pre-Sales Executive to support its growing global sales operation. This is a remote role, ideal for someone who enjoys front-end commercial engagement, process support, and working independently in a lean, fast-moving environment. About the Role This is not a high-volume cold-calling position. … calls to warm leads Booking and coordinating sales meetings and demos Managing sales activity through HubSpot CRM Sending proposals, contracts, and information packs Supporting customer onboarding and handover processes Liaising with internal teams to ensure smooth delivery Maintaining accurate sales records and documentation Supporting ongoing customer engagement ...

opportunity to: Use your existing sales ability Plug into a proven system Learn our client's direct approach Implement social media strategies Build a customer base that generates ongoing income Develop and lead your own team Create a long-term, scalable business with ongoing residual income … Start again next month This model changes that. Here, you are building: Residual income through software subscriptions High commissions (doubled whilst training) A growing customer base (ongoing residual income) A team that contributes to long-term earnings This creates a retirement plan (300 clients) before and after your active ...

whole. The ideal candidate will have the following skills/experience: - At least 12 month's experience of IT support - Excellent user/customer engagement skill - Experience of supporting Microsoft packages - Knowledge of LAN/WAN and Active Directory - Previous project and project co-ordination experience would ...

working closely with engineering teams. This position will have responsibility for developing business across the UK and European markets, with a strong emphasis on customer engagement through regular travel. You will be responsible for prospecting & developing new business opportunities, managing strategic accounts, and supporting a global network … service Income protection benefits Contributory pension scheme Job Responsibilities: Identify and develop new business opportunities across targeted sectors and regions. Manage and grow key customer accounts, building long-term relationships at engineering and management level. Work closely with internal engineering and project teams to define customer requirements ...

Role of Business Development Manager It is a broad, commercially focused position that sits across: New business development Technical sales Proposals Solution development Customer engagement You will work across a diverse portfolio including: CNC machine tool sales Machine tending solutions Automated inspection systems Bespoke automation projects The role … understand production challenges and requirements Propose integrated solutions across CNC and automation offerings Support the development of technical and commercial proposals Build long-term customer relationships and act as a trusted advisor Collaborate internally with applications, engineering and leadership teams Work with existing clients to advise on the integration ...

presence across the Bristol/South West region. Working closely with our Bristol branch, this field-based role puts you at the heart of customer engagement, managing key accounts and driving new business in Fluid Power solutions including hydraulics, pneumatics, electronics, and compressed air. We are ideally looking … engineering markets. Key responsibilities: Build and execute account strategies to achieve growth and profitability targets Identify and convert new business opportunities into long-term customer partnerships Prepare budgets, quotations and proposals while collaborating with internal teams Maintain and develop relationships with procurement, maintenance, and engineering stakeholders Achieve revenue ...

Cargo inspection systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality installation and support while maintaining strong customer satisfaction and compliance with regulatory standards. Job Description Key Responsibilities Lead a team of Installation engineers/techs to support installation, troubleshooting, preventive maintenance … processes, root cause analysis and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve installation readiness, execution and customer experience. Ensure compliance with safety standards, radiation regulations and local laws where systems are deployed. Drive team training and certification programs to ensure deep ...

basis: As a Tier 2 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager with day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Investigate, triage, and respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities ...

basis: As a Tier 3 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager in day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Develop, tune, and maintain SIEM detection rules across customer environments Conduct proactive threat hunting and threat intelligence research Act as a senior escalation point for Cyber Security Analysts Coach and mentor analysts, supporting ...

secure, resilient and fit for the future. Were looking for a Senior Network & Security Engineer to take a leading technical role supporting a key customer site in Nuneaton . This is a hands-on, customer-facing role for an experienced engineer who enjoys ownership, problem-solving and delivering … escalation point for complex network challenges. About the role This is a second-line and project-focused role , combining technical depth with strong customer engagement. Youll be responsible for troubleshooting and resolving complex network issues, delivering network projects end-to-end, and ensuring the customers environment remains secure, stable ...

marketing, and ecosystem teams to align priorities, strategies, and execution. Drive adoption of Infor best practices, tools, and solutions to enhance sales efficiency and customer engagement. Monitor operational performance, proactively adjusting tactics to meet or exceed regional sales targets. Serve as a key liaison between regional field teams … embedding field insights into decision making and planning processes. Sales Process Optimization & Transformation Leadership Lead change initiatives to optimize sales processes and partner engagement models, improving efficiency, scalability, and execution. Manage transformation initiatives with clear communication, training, and adoption strategies. Foster a culture of agility and continuous improvement ...