26 to 45 of 45 Customer Experience Jobs in Central London

with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience. This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deliver … measurable business value. You'll be responsible for leading UX initiatives from discovery through to delivery, helping to improve customer journeys across web and mobile platforms. What You'll Be Doing Lead end-to-end UX projects from research and discovery through to final designs Conduct user research, usability ...

RedCloud is seeking an experienced AI Lead to design, build, and maintain AI/ML capabilities that drive our products and enhance customer experiences. This hands-on leadership role involves leading a squad of AI engineers and data scientists while focusing on high-quality delivery and fostering a culture ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

technology businesses as they shake up the sector. Their intelligent platform helps their clients respond faster, qualify better leads, streamline maintenance and deliver standout customer experiences through cutting-edge AI. With demand accelerating, they're now hiring a Business Development Executive to drive new business and play … business and wants to be part of a fast-paced technology company where your success will be recognised and rewarded. Essential Skills & Experience 2-3+ years' experience in Business Development, Sales Executive, Account Executive or a similar new business sales role Proven track record of generating your ...

leader who enjoys remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team … Line engineers within a busy MSP environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive problem ...

workload and monitor team performance against service standards. Provide technical guidance, coaching and training to payroll staff. Establish a culture of continuous improvement and customer-focused service delivery. Support recruitment, induction and performance management activities. Investigate and resolve complex payroll and pension-related issues. Lead payroll transformation, automation … payroll and pension information clearly to both specialist and non-specialist audiences. Support internal and external audits and ensure timely implementation of recommendations. Extensive experience managing payroll operations within a complex organisation. Advanced knowledge of Oracle Payroll systems and payroll system administration. Strong understanding of Local Government Pension Scheme ...

take ownership of technical resource planning, team coordination and operational excellence, ensuring technicians, equipment and event spaces are fully prepared to deliver an outstanding customer experience. This is an ideal opportunity for an experienced Senior AV Technician, Lead Technician or Team Leader looking to progress into a management role … develop members of the technical team. Work collaboratively with internal stakeholders to ensure seamless event delivery. Promote best practice in health & safety, housekeeping and customer service. Skills & Experience You'll bring: Experience supervising or leading an AV technical team. Strong knowledge of corporate AV, conferencing and live ...

leading from the front. What You'll Be Doing Leading, coaching and developing a team of field-based Account Executives. Driving a high-performance, customer-first sales culture. Supporting your team through prospecting, walk-ins, discovery meetings, demonstrations and deal closing activities. Spending significant time in the field alongside … Using Salesforce and other sales tools to manage forecasting, reporting and pipeline performance. Recruiting, onboarding and developing top sales talent. Working cross-functionally with Customer Success, Product, Implementation and other internal stakeholders to deliver an excellent customer experience. Expanding market presence and driving continued territory growth. What ...

Company Our client is an ambitious and fast-growing international technology/marketing business delivering innovative digital solutions that help organisations improve operational efficiency, customer engagement and business performance. Working across a range of sectors, the organisation combines technology, data and digital innovation to build scalable platforms that support … business growth and deliver exceptional customer experiences. As part of a significant technology programme, they are seeking an experienced CRM Full-Stack Software Engineer to join the development team on an initial 36 month contract. This role will play a key part in enhancing and scaling a modern ...

commerce Executive - Luxury Jewellery-£35,000 + Benefits- Hatton Garden, London/Hybrid The Role Are you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence … trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey. This is a fantastic opportunity to build your career with ...

closure. Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams. Deliver consultative, value-led technology solutions tailored to customer needs. Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience. Grow recurring revenue through managed service agreements … looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets. You'll ideally have: A strong track record in business development within IT services, managed services or technology solutions. Experience ...

London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your … price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking ...

leadership. In this role, you will design, build, and maintain AI/ML capabilities, models, and LLM‐powered solutions that power our products and customer experiences. You will lead a squad of AI engineers and data scientists, ensuring high‐quality delivery while fostering a culture of accountability, innovation … reproducible, and aligned with product requirements Drive best practices in model development, evaluation, and deployment Collaborate with product and engineering teams to deliver impactful customer‐facing capabilities Lead Agile Delivery Facilitate Scrum ceremonies including stand‐ups, sprint planning, reviews, and retrospectives Drive continuous improvement in team processes and delivery ...

they transform the property industry through cutting-edge technology. Their AI platform helps their clients automate conversations, qualify enquiries, streamline operations and deliver exceptional customer experiences. With demand growing rapidly, they're looking for a Founding SME Account Executive to own new business sales into independent estate and letting … referrals and targeted outreach Deliver engaging online product demonstrations to senior decision makers Manage the full sales cycle from first conversation through to signed customer Support new clients through implementation and onboarding, ensuring successful adoption Develop strong commercial relationships with agency owners and directors Capture customer feedback ...

fantastic opportunity to work on a large-scale ecommerce platform, delivering new features, improving performance and helping shape the future of the digital customer experience. Working alongside Product, UX and Engineering teams, you'll play a key role in building scalable, high-quality solutions that directly impact the online … customer journey. What You'll Be Doing Software Development Develop, enhance and maintain SAP Hybris (SAP Commerce Cloud) applications Deliver new features and enhancements across the ecommerce platform Troubleshoot, investigate and resolve technical issues Write clean, scalable and maintainable code Platform & Integrations Develop integrations between SAP Hybris and wider ...

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. … hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering ...

with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience. This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deli ...

Delivery teams. You will work towards complex, multi-year deals that will transform the Digital Strategy, Target Operating Model (TOM), Technology Architecture, and Customer Experiences of our clients. Responsibilities Own the new business development lifecycle from prospect identification to lead generation (initiate) all the way through negotiating and closing … proud ambassador of the SBS brand and our products. Qualifications High integrity, business acumen, drive, and a desire to help clients win. Experience of Account Management within financial services. In-depth experience in navigating the sales process, even during adverse periods. Working understanding of the financial services industry ...